Shake Shack Las Vegas Premium Outlets

Shake shack always rips but felt like an oasis after a long day of shopping. Fresh burger and fries with some mango lemonade hit the spot. Outdoor patio and indoor seating. Plenty of space to sit despite being busy.

Burger was excellent. Fries so-so the area was ok. I didn't have much interaction with anyone to give an accurate assessment with the service other than the place was clean and the food fresh.

Best Shake Shack I’ve ever been to! The manager, Son, was so great and friendly and all the employees seemed in good spirits! Excellent burger of course. Bravo!!!

The staff at Shake Shack were very friendly and the restaurant itself was clean and welcoming, but unfortunately my experience was ruined by my meal. The food I received was undercooked, and after eating it, I became sick and ended up throwing up. I was really disappointed because everything else about the visit was great. I just hope this issue can be addressed so no one else has the same experience.

Craving a burger and Shack Stack more than satisfied that hunger. The burger was deliciously crunchy and cheesy. This will be my go to burger from now on.

Delicious burgers and even better shakes! The strawberry one was so creamy! And the fried pickles, yum! Also the mango Lemonade is refreshing on a hot day.

We loved Hannah, our waitress. She is sweet and wants to become a medical assistant working with geriatrics. She has a big heart and smile. Food is good. Love the Korean spicy sauce and fries.

The burgers are still excellent at this burger chain. I would also like to highlight how friendly and attentive the staff are. The waitress spontaneously brought me napkins and ketchup when she noticed I hadn’t helped myself yet — a really nice and thoughtful touch.

We picked up take out here after a long day of shopping and took the food back to eat in our hotel. My daughter and I both got the avocado bacon cheeseburger, double, and it was huge. Nice to order on the touch screen so you can order exactly what you want. I had a chocolate shake that was so yummy I drank half of it before we got back to our room. We shared some fries and when we picked up our order, they had extra sauces we could take, so we took two, one chipotle and one truffle dip. My cheeseburger was too big, so next time I'll go with just a single burger, but the food was hot and delicious. A bit of a treat since we don't have Shake Shack in Hawaii.

probably like my second or third time at this location LOL i only get shake shack every so often anyway was a bit hungry so got the truffle burger and 2 shakes; strawberry for myself and chocolate chip cookies and cream something for my sister. good friendly service! lov the marketing

I have complained about this so many times without a response or any improvements so decided to take to Yelp since maybe a public complaint will actually garner some acknowledgement of your customers. I order shake shack for delivery from this location frequently and I always order a side of shack sauce with each burger we order and am not exaggerating when I say EVERY SINGLE TIME they ignore the instructions and don't add them to the bag. This has been consistent over the course of 2 years. I have started to just ask the delivery driver to double check and without fail, the driver has to put the sauce in themselves. Or sometimes you will lie to them or just throw some ketchup in instead (??). My partner is gluten and dairy intolerant so that extra shack sauce really makes a huge difference with the dry gf bun and no cheese, so his order is essentially ruined without the sauce. But most of all it's about the fact that your employees continue to act like customer requests don't mean anything, and managers failure to give a crap. Why do you have an option to check "add extra side of sauce" if you are literally never going to get one? This type of service is unacceptable. Please retrain all of your employees to read the instructions on receipts. It's also super frustrating seeing how many take out orders we have spent money on over the years without any significant refunds or credits.

Typically restaurant, we ordered using the self service screen. In fact that's the ONLY way to order. Clean restaurant. Food is Typically, fresh and warm. Prices certainly has gone up!

Today I tired the sunset lemonade, bacon avocado burger, chicken shack and fries. The sunset lemonade had a pretty subtle strawberry flavor and was on the sour side and the chicken shack was pretty standard but was crispy. I did enjoy the bacon avocado burger as it had good flavor and the fries were super crispy! Service and ambiance were good as well. Overall I'd rate this place a 4 and would recommend if you're looking for a new burger to try

This place is good, get here before the lunchtime rush it was crowded when we came on a Saturday! This place sells itself, cheeseburgers, fries, milkshakes. I've been to the location in Central Park, downtown LA, San Diego and now Vegas. Each location is different but same concept, quick bite to eat. The American food is good here, there is not much to eat here at this outdoor mall so it's this is it. Unless you go somewhere else

Food portions are very small for high prices there truffle burger looks like McDonald's hamburger ,buns are super flat not puffy! We got the truffle burger and chicken avocado burger bacon cheese fries and parmesan fries 1 Shake 2small drinks Total $60.00 DEFINITELY NOT WORTH IT TRIED IT BUT WILL NEVER GO TO ANOTHER ONE!!!!

Love a good Shake Shack burger every now and then. This place, like all their locations, is consistently good. Food is always served fresh and hot and service is friendly. Patio had ceiling fans and was comfortable and quiet.

I finally ate at a Shake Shack for my first time. The line to order leads to several kiosks where they prefer you to order. These are followed by a traditional register where a worker can take your order. I ordered from a kiosk. Right away, it asked for my name and phone number. I asked a person working there if I could order without entering my number, which I could and did. When I placed my order, the only option it gave for a receipt was by email. So, I asked the worker if I could get a printed receipt instead. The worker walked over to another machine to print a receipt for me, which took not more than a minute. In that short time, the receipt screen on the kiosk timed out and provided no way for me to regain access to my order. In addition to reducing labor expenses, it's obvious that the kiosks serve the purpose of harvesting phone numbers and email addresses of customers. I refuse to give out this personal information when dining or shopping. The reason is that the business will secretly use this for its own financial gain--through marketing, or selling it to advertisers--without compensating the customers. Notwithstanding the underhanded corporate strongarm tactics at the point of sale, I appreciate that this place has two vegetarian options. I would eat the 'Shroom Burger if it wasn't deep fried. So, I had the Veggie Shack. To exclude dairy and eggs, I ordered it with no cheese and no Shack Sauce. Of course, there was no discount for these subtractions, but I had to pay extra to add cherry peppers and avocado. The burger wasn't bad. The serving size wasn't generous for a $9 burger. If I was really hungry, I would either have pay to add an extra patty, or order a second burger. At that point, it may not be worth it for the price. Furthermore, the burger lacked raw veggies, but instead showcased mini onion rings, putting an exclamation mark on the total oil content--19 grams of fat without cheese and Shack Sauce, according to the nutritional info on the company's website. I do applaud them for offering a Non-Dairy Chocolate Shake, which is very good. Next, I look forward to trying the Non-Dairy Chocolate Frozen Custard.

Whenever we see a Shake Shack, which is rare, we have to stop and get a burger and lemonade! This location is at one of the Vegas outlets on the outskirts close to the Tesla Superchargers. What makes this place different from In N Out and McDonalds is their crinkle cut fries, soft burger bun, and lemonade/shake/alcohol options! The bun is super soft since it's a potato bun, and even though the Shackburger is simple they execute it well. Their drink selection is also phenomenal! We've been trying to be healthy so have been getting their seasonal lemonades, but if we could we would do a Cookies and cream shake. Service here is always friendly and fast. They give you a number and bring the food to your table. Water is self serve at the fountain near the condiments. Tip: They've got veggie and shroom burgers and even Pooch-ini ice cream for your dog or fur baby. Food: -ShackBurger - single patty or double patty this is their classic og Angus beef cheeseburger with lettuce, tomato, and cheese -SmokeShack or Bacon Cheeseburger - great options if you want more hearty and meaty burgers -Fries - crinkle cut which makes it more fun, add cheese if you please!

I've been meaning to try Shake Shack for a while and finally got my chance while in Vegas but was sadly disappointed! I don't know why people love this place. Their burgers are equivalent to a Wendy's burger in quality and taste. They look like cafeteria-grade food. The burger is quite small with one piece of lettuce and one slice of tomato. I literally finished it in 1 minute. My meat was also quite pink inside which is concerning from a health standpoint. The fries were good but anything fried and hot is tasty. I would not pay again $9 for a mediocre burger and $4 for a side of fries I could have made at home. I'd rather go to In-N-Out :p

Everybody was helpful and polite. The food was the usually shake shack excellent. The restaurant was clean. I wouldn't go back useless in the area because i like my summerlin SS better.

You can't really go wrong with Shake Shack. Juicy burgers, delicious fries (get the cheese fries, I held back because I had a lot of food lol), and yummy shakes. I decided to try some seasonal stuff and it didn't disappoint. Loved the BBQ burger, and the peach shake was divine. Service was great from the lady who took my order to the other one who brought my food and apologized because I had to wait a bit. I assured her it was fine, and dug into my tray of deliciousness!

The Shroom is delicious! This one I got with a cheeseburger patty too. Either way, it is my go to meal. It's a busy store with many tourists, so use the app and other in advance!

Great meal! It was crowded the day we went and small tables inside were full but we found a table out on the patio. Our food came out quickly and was delicious. We had the hot chicken sandwich, the shack burger and fries. Everything was as we expected and tasty. The lemonade was too tart for my taste so I'll be sticking to shakes for the future. Thanks, Shake Shack!

Now that I've been to this location a few times, I love this Shake Shack! They are so consistently good... food always comes out hot and fresh and the service is fast. It's always clean when I come in and although it's super busy, they know how to manage the crowd really well. We ordered the white truffle shroom burger, fries, dreamsicle shake and sunset lemonade. This is our go to spot before we embark on our Outlet shopping!

This is my first time visiting shake shack location the service was good and The place was very welcoming I ordered black truffle burger and fries. I am quite disappointed because the size of the food. the burger was so small that I thought I ordered a kid meal by mistake the fries was good but Unfortunately Doesn't worth it value for money one star

I didn't want to eat a burger since I see them every day at work . I wanted something different. So, I got the chicken bites .... Which were awful.. I mean im usually okay with chicken nuggets / bites. I'm not sure if it's something n the oil or the seasoning. As soon as I had the first bite. I wanted to puke. I tried forcing myself to eat them since I didn't eat nothing all day at work . But , my body rejected them. I wasn't sick or anything I was having a can rosé and I was okay. It was the chicken . One of the girls asked me if they were okay and I was like meh. Forcing myself to eat them . So, after a couple bites I got up and had to return them , as I do not like complaining. But this time I had to. I didn't eat nothing all day at work and shopping I was definitely hungry . They refunded my money and I got one of the best hot dogs I ever tried. The meat was full of flavor and I ate that really fast, I will say though , it was still a little too greasy for me . But who knows maybe most of their customers like that ? Oh well. My hot dog was good and I left satisfied because they were understanding about my issue with the food so, they get a better review ! Yay!

I get it. Shake Shack makes an amazing burger. Wow! Juicy, perfect cook. Perfect bun, good sauce and deep umami savory flavors. Finally tried it and worth the hype. The fries were stupid good too and didnt even make it to my car sadly. I should have gotten a shake!

Service is great. Ambiance is fine. But what warrants this a 1 star is the amount of food they give you. For the chicken bites I thought they'd be bigger than a size of a quarter. We had 10 total chicken bites and it's seriously like eating for a toddler. Plus I ordered the kiwi apple drink which tasted like air freshener. For $20, what a joke

This place is great. Perfect for a meal after shopping at the outlet. We came at the start of lunch time, so there were no lines. The cashier was friendly and offered to answer any questions we had. It was quick to place our order. There are three self kiosks and one who takes your order if you plan on doing cash. After ordering, they give you a number and you can bring it to your seating of choice. They bring your meal to you once ready. I ordered the Shack Stack, which was really yummy. They didn't put too much shake sauce, which was fine with me because then the burger wasn't messy. My fries were fresh and I like how some of it was crispy. The customer service here is great! The guy who delivered our meal was so patient, and made sure we had everything we needed. The manager, seemed to be great too because he came around to check in on us too. It's a nice place, good lighting, yummy food, and great service!

This is one of my "have to go to" places to eat in when I'm in Las Vegas. I'm not much of a burger fan but this is my ultimate place for burgers. They have great juicy burgers and a soft buttery bun. I use to just order the shack burger which is the regular cheeseburger but have found my aboslute favorite. I now order the shack stack burger which is a cheese stuffed portabello mushroom with a fresh patty. This is soooo delightfully delicious especially when you take your first bite into the mushroom and the cheese comes out of it. They slightly toast the bun before uputting the burger together which makes it so much better. Their menu is not too big but big enough that you have a variety to choose from. I love that they have grape soda which is also refillable. New York was the first time trying Shake Shack and this Las Vegas location is just the same. If you have never tried it, I totally recommend it. Although I am not a burger lover, this my favorite burger joint.

After ordering a burger over there it was delicious the food is absolutely delicious! The service is fast and they're nice and made sure the order came correctly. The ambiance is nice very clean has great decor and never fails to amaze me!

BS Menu for the dogs, this resto is not pet friendly. The restaurant doesnt like dogs on a stroller. Obviously, the gen manager, insulted us if the only order we have is for the dog. We were sitting at the patio for 30 minutes and never approached us. He waited for us to take an order for because we are a big party before kicking is out of the restaurant. Not a pet friendly restaurant. Our dog is on a stroller not on the table. Rude gen mgr, mr son hyunh. He is not doing anything. Just standing on the counter.

Why offer an outside patio if you don't allow dogs in a stroller? Stoopid. Salty af burgers and fries. Yuck!!!!!

First time here it was ok wasn't very impressed. First of all let me say staff was very friendly and service was quick food didn't take long at all let's get that out the way. Now food wise I got a smokeshack burger I don't know it was ok mediocre at most meat was fine bun was good overloaded with cherry peppers maybe a little too much. It's bit overpriced to be honest double patty was almost 13 dollars. The fries I got bacon and cheese fries, bacon was good fries were so so and cheese was ok almost 7 dollars. To be honest I was hoping it would be a lot better I wouldn't go out my way to get it again. They are opening one next to me in the nw valley maybe I will give it one more chance. Place was clean inside and it was a nice setup with a great patio area.

4 Shakes = 1 Hour Experience Was shopping with the family and we all wanted a cool snack. We walked in at 11:45 and ordered 4 shakes, which took about 5-10 minutes to wait in a really short line and order. The guy up front helping with orders was super friendly and really helpful. It was a lunch rush ish kind of time, but there wasn't a long line, rather a steady short line. Still no excuse for the extremely poor and rude service we later received. After we ordered, I waited by the counter for the shakes while the family sat down. The daughter joined me after about 10 or so minutes and we both waited. At 12:25 the shakes were finally placed on the counter. This was after I watched everyone in line around us when we ordered grab their food, eat, and leave the restaurant - super happy experience. I just happened to mention to the daughter that I hoped they didn't hand me those shakes that had been sitting on the prep station area because they would likely be melted. Those 3 shakes had been sitting there for 10 minutes or more and of course were 3 of the 4 we ordered. When I told the gal at the counter that mine was melted she said 'that's your order' to which I replied that mine was melted and had been sitting there for 10 minutes. She argued with me and told me I'm lying about the time. I turned the now chocolate milk on it's side and asked how long it took for a shake to melt, still told me I was wrong. The entire shake was melted. I finally said I'm not taking this as I didn't order chocolate milk. I said I wanted all but the last one made remade. I then watched several shakes go out and finally at shortly after 12:45 got the other 3 shakes we ordered. Yes, I was pissed so I kept looking at my watch. It wasn't just the rude lady handing out orders, the staff has to be poor for that slow service.

Been to a few Shake Shqcks over the last year, this one did not meet my expectations at all. The food was OK at best. Half of my burger was raw and I couldn't get any assistance with how busy they were so just ended up leaving. The fries seemed old or double fried, not good. Surprisingly, the best part was the hotdog that we had to wait on because it didn't come out with the other food. 99% sure I'm never going back.

Those hot summer Vegas days are here folks, which calls for lemonade & frozen custard from Shake Shack. Yes, I know their burgers are amazing, but ya know, we just needed to cool down. Didn't realize they had a location at the outlets. I had been wanting to try their frozen custard for a while, so it was the perfect treat to cool down. Got a single cup of chocolate & a blood orange citrusade for the bf. Ohhh that custard was super smooth & creamy, definitely different from ice cream. I can just imagine how good that stuff is inside a shake. The citrusade was super Tart, but so refreshing. Especially right after eating the custard, drinking it would probably make you make that face as if you're eating a lemon. Really need to try the shakes next time!

The truffle burger and truffle fries are back! I was so excited to see this on the menu. The last time I tried the truffle menu was probably a year ago. I ordered the truffle burger which is similar to the shake stack with a truffle aioli. The fires come with a truffle dipping sauce. The service workers taking my orders were very personable. Not overly friend but ok. The cleanliness of the restraint was average. Will still be dining here when we are at the outlet.

The burger was just ok. I stopped by on my way from leaving the outlet because I was hungry. The beef patty is pressed thin which is fine but overall the burger was just ok. I had the bbq cheese fries as well. Not sure where the bbq comes in to play as it seemed as if it was just some seasoning sprinkled on top of the cheese. Maybe I'll give this spot another try and order something else.

Enjoying a very rare fast food experience. Nice burger ! Great place for a quick meal!

Shack shack is an awesome place for amazing quick food! This was my first time at this location. My fiancé and I went shopping at the North Premium Outlets and decided to have lunch here. We ordered the shack stack, shack burger, garlic Parmesan with black truffle fries and a side of regular fries. It wasn't busy at all and the staff were helpful and friendly! The shack stack burger is my go to! If you love mushrooms and cheese in your burger, this is for you! The mushroom is coated with bread crumbs and is stuffed with cheese and deep fried! The burger comes with lettuce, cheese, tomatoes and a beef patty! It has a sauce in it too, I think it's mayo and ketchup mixed together. The crunch from the deep fried mushroom adds texture to the burger and when the cheese oozes out, that's the best part! All of it in my mouth tasted yummy! The shack burger is the same, but it has no deep fried mushroom. My fiancé got the double patty! It was juicy and filling! The garlic Parmesan fries with black truffle dipping sauce was amazing! The fries were crunchy and fresh! The black truffle dipping sauce was amazing! If you love truffle, this is something to get! I ended up adding the dipping sauce to my burger! We wanted to get a strawberry shake, unfortunately their vanilla machine wasn't working. That was a bummer. Other than that, the service and food was great! We definitely will be back here again!

[Above all, will I be back?] As a Vegas local, I will definitely be back to try other foods! 1. Food This was my first time to try, it didn't disappoint! The fries were fresh, hot and yummy with the truffle sauce and the Shack burger with crisp onion was heaven! This is a real burger! Juicy, real beef, fresh bun, less greasy than Super Duper burger. Liked the crisp oinon in the burger. They have beer so it is good to sit inside at cool temperature while waiting for your group members to finish shopping lol 2. Ambience It was casual, lively and busy but the patio was empty as it was hot and sunny outside. Good to grab a quick bite and go. Wish there was a mist machine outside. 3. Service Staff behind the counter was friendly and quick. The food was served to the table which is also nice. 4. Hygiene Table, the floor were all clean. 5. Price It is not cheap but it is a franchise and you are at the outlet shopping mall so... 6. Location It is near the rideshare location and next to Vineyard Vines outlet and Sketchers Factory Outlet. 8. Parking You have to park in the parking lot or parking garage. Free for Nevadans with DL. 9. ETC - Options for Vegeterians - Free water (bubble) ** If this review was helpful, please vote :) Instagram @juxycat **

1/522 Quality/Quantity - Flavor is spot on. Quantity is just not enough. Truffle Burger Single - new item, special; the flavor is perfect, but it needs to be much larger Fries - I am usually not a fan of wrinkle cut fries, but they do a great job. But again, I could have eaten much more. Atmosphere - Located in the North Premium Outlet Mall. Plenty of mall parking. Indoor and outdoor seating. No one sat outside because it was so cold today. Bathroom - okay. All working; both paper towels and air dryers. Love the branding and reused wood for the tables. Reuse is better than recycle Service - Ringing up another employee which held up the long line. Once it was our turn, he was very nice and honest about his opinion of the food. 1 of 3 registers were open. New products with no prices which again held up the line because we had to ask for the price. No suggestive sell. Free self service water, ketchup, utensils, and napkins. Employees bringing food to table and cleaning. Could do a better job cleaning, but offered to re-clean our table. we declined as we just did it ourselves. The person cleaning was the hardest worker in the store. Employees in the back having a great time. Management needs to spend more time directing the team. They can be much more productive. Price - $13.27, price would be perfect if they gave a little more quantity. Owner Suggestion - I like the fact that you take care of your team, but should it be at the customers' expense? Most companies have employees get in the regular customer line, or they can have management open an unused register. Do NOT give a poor customer service impression. Also, why do you NOT have prices on your new and special items? This does not seem like a smart marketing campaign. Congrats on all your 17+ years of success from New York to all over the world now and not having to franchise in the United States. 229 locations and growing + 121 international locations and growing.

Easy screen ordering at its best! First time and can't stop thinking how delicious and fresh the burgers and fries are. Loved the their lemonade mixtures. Exceptional clean restaurant and restrooms a big plus! Friendly service is always appreciated.

We had an excellent dining experience at this restaurant! Justin was very professional and patient since it was our first time here! I hope your management will keep him ever! Best place in town for burgers! Thank you, Justin! Thank you Shake-shack

If only Shake Shack was in Hawaii :( Never have I been to Shake Shack until I went to this location in Vegas. It was conveniently located in the mall so it was nice to shop and eat! I got the ShackBurger with extra pickles and they delivered finely. The burger was like a smash burger with cheese. The patty itself was very tasty and well-seasoned. The fresh ingredients enhance the entire flavor profile and really made me question every burger place I've tried so far. But seriously, this burger was tasty. The crinkle cut fries were crispy, fresh, and not overly salty. It was a perfect side dish to the already amazing burger they supplied. The prices are VERY REASONABLE. For this delicious smashburger and its crazy mix of top-notch ingredients, I'd definitely pay this again without complaint. This was my first time eating at a Shake Shack and it surely will not be my last...until I can visit any other place in the world that has Shake Shack except Hawaii... I was impressed by the burger and even this location's timeliness and efficiency. Thanks, Shake Shack... such a tease.

Went to Shake Shack for lunch today since we were at the Premium Outlet Mall. Ordered a Truffle and Mushroom burger, a Shroom Burger, 2 side orders of fries, and 2 drinks. The price was just shy of $40. The tray was delivered, and the burger were tiny. It was very tasty, but for $9.99 for each burger, it shouldn't be the size of a White Castle slider. The fries are crinkle cut and came out hot and crispy. If you're hungry, just know that you may need to order more, and the price is kind of high for the amount of food you get.

There aren't too many dining options at the outlets. Our previous experience eating at this location was not good as they were heavy-handed with the salt and we didn't finish our meal. We visited again as we were hungry and we didn't want a pizza or Subway. They redeemed themselves and our burger was well-seasoned. The chicken sandwich was fine. The cheese fries ( cheese on the side) was crispy and adequately salted. We tried their seasonal lemonade - yuzu pomegranate. It just tasted like pink lemonade and not the yuzu taste I expected. I did like the drink and may order again. The restaurant is small and can get full quickly.

Ordered my favorite shroom burger. Perfect amount of cheesy goodness! Opted for creamsicle instead of my favorite cookies and cream shake, just to mix it up a bit. It's okay, would love more ice cream in it. They have these new drinks, but the cider aid was the only one in stock. It's a nice refreshing drink. My husband liked his smokeshack burger. It was small with only the single patty. The bacon cheese fries were good, a good amount of bacon. Staff were friendly. Tables were getting wiped down as people left a table. Orders ready and delicious to the table within 15 minutes. Parking in the lot is free for Nevada residents! Which is always a bonus.

I've never been the biggest Shake Shack guy, but I've been enough times to know what this place brings to the table. I was heading home from work when my girlfriend let me know that we would be picking up some Shake Shack up from the outlets and enjoying a burger for dinner. I ended up ordering a double cheeseburger with bacon as well as a side of French fries to round out the meal and by the time I got there, the food was ready to be swallowed by yours truly. The burger itself was solid, having a decent amount of bacon on it and tasting pretty good (I'd still take a whopper over this anyway, judge me). The French fries here are crinkle cut and even though I wouldn't pick these over most others, the fries were solid and went well with the cheeseburger. Overall, Shake Shack is a solid lunch or dinner choice and even though it's definitely a little pricier then some of the competition, the food tastes good enough to not garner complaints. I'll probably be back to this location at some point in the future, and I won't be mad about it.

The staff were helpful with recommendations and fast to fix their mistakes with our food. The buns were so soft and simply melted in our mouths. The veggies were fresh too. I got their strawberry milk shake, and that never disappoints. My partner got the choco salted toffee, and he said it tasted like a chocolate milkshake.

Burgers were delicious! Fries were also cooked to perfection! The gentleman taking our order was also very friendly and funny, he had a great sense of humor! No complaints, this location is in a great spot and is a nice size so you aren't too crowded. Interior and restrooms were extremely clean which is hard to come by at a fast food restaurant! Highly recommend!

Very good location, great taste. It's very suitable for taking a rest when you are tired.

Our first time eatting here and now I wish I had one closer to home! We both had a shack burger, and shared an order of fries. The burgers were delicious. Cooked right, not overloaded with sauce, and the soft bun paired perfectly! Fries were crispy, just how I love them. Wish they came out hotter, but we ate them all. Next time I'm near a store... we'll probably stop.

Good is great, but incredibly rude employees! If you don't like your job, get one you do enjoy, don't make the paying customer miserable too. Paying customers are the reason you receive a pay check, who keep the doors open and lights on!

It's like the typical Shake Shack except this is a ghetto Shake Shack---no condiments available for food except ketchup. The cashier lied and stated thY there's ketchup and mustard next to the drink machine. The food was not hot at all. Since the food was cold and no condiments except ketchup for the hot dogs and employees who have no idea what you do and don't have earned you 1 star but you deserve 0 stars. This is the worst Shake Shack that I've been to in the entire country. Hopefully, the manager and district manager can work with staff. Hopefully, your location can afford to purchase some condiments soon. With the prices you charge, there's no reason you can't afford to purchase condiments. I don't recommend this location. Should you decide to come here anyway, stop at the Costco around the corner and purchase the Heinz pack that includes ketchup, mustard, and relish so you don't have to choke down your burger, hot dog, or sandwich.

This place tastes more and more like Wendys everytime i go. The food takes about 10 minutes but on this occasion it wasnt even hot. The bun is super spongey and the fries werent hot. Everything was just warmed over and felt like i was eating at Wendys. The burger was small and thin and the check for a Shackburger and fries came out to $12! The double Shackburger is too much beef, but the single is too small. Its underseasoned and dry. Also, i attempted to order online at 720pm and they close at 8pm on sunday. It wasnt until i was finalizing my order that it said the service was down. Still had to go in and order and wait for warmed over food.