Shake Shack Long Beach

Double Smoky Classic BBQ Burger was quite large and messy-Very very good Excellent Fried Pickles- done similar to style of chicken fried- the breading was nicely seasoned with pepper, slightly craggy, and crunchy. Juicy pickle inside. If you like thick, rich chocolate malts get one here

We stopped by on a Saturday afternoon. Service was fast and friendly. I had the Shroom burger, it was delicious. The portobello mushroom was filled with muenster cheese, it was so good. My family member had the Shack burger. We also tried the BBQ fries and the chocolate salted caramel shake. Everything was amazing.

Hi I’m so happy that whenever I go here my experience is always excellent , with the food, service, atmosphere, & I live the closest to this location in Long Beach too.

The mushroom burger with a beef patty is superior to any other burger I’ve eaten. I loved that this location had freshly cut sunflowers on the table. The kids loved their Oreo shakes and custard!! The parking was extremely stressful in this plaza but shake shack is always worth it! We circled the lot around 10 minutes or so before finding a spot.

Burgers on the small side. $7-13+ No beverage bar. Good 3x filtered water though. Chicken nuggets are REAL ckn. Yum! $8 for 10 Fries are good but I wouldn't get cheese on them next time. It had an odd flavor. Shakes are good...I had vanilla. Whipped cream. 50 upcharge. As is making it a malt. We thought it was a little pricey. 90 minute free parking structure.

Shake Shack has excellent burgers. The meat is high-quality. If you want to nitpick, the patties are a bit on the smallish size, and the veggies are a tad sparse. I had the "stack," which is basically a fried portobello mushroom on top of a beef patty. The combination was awesome! I also had a vanilla shake, and it was superb. The custard is made from real eggs, and you can definitely taste that.

First time here, having heard how good they were. Sadly have a completely opposite experience. It's pricy, was $26 hor a double cheeseburger, fries and a shake. The fries felt undercooked, possible since they're thicker. On the other hand, the burger felt very much overdone, two small crispy slices of meat. Guess the shake was the best part, but as a whole bad enough that I only got half way through the meal. Total waste of money. Irks me that it's all self service ordering, but they try to auto add a tip (which you can change). First time, last time.

First time Try and shake shack, And it was delicious! From the moment I walked into the door. My food was ready for me as I ordered online. Coco from Long Beach really made me feel welcomed and acknowledged I let her know how excited I was to try the food, and she even offered me one of their delicious lemonades. Such a wonderful experience, and the food tastes great. I will be back, and I look forward to going to the locations in Orange County. Thank you !

we were here visiting 2nd and pch for the lunar new year festivities during a break, we walked over to shake shack ordered on the kiosk 2x black truffle burger cheese fries 2x shake shack sauce opted to sit in the patio bc we had my furbaby service is always great here chill vibes quick turn around for our food price is a bit expensive for what you get i switched from my normal chicken shack to a truffle burger last minute, i should have just stuck with the chicken sandwich! the truffle sauce was bomb but not enough on the burger and def skimp on the crispy onions, bc where? it was a sad looking burger lol parking: parking garage, first 90mins are free!

Great shakes. Friendly staff. Burgers were not too tasteful. The American cheese was disappointment. The buns were smashed as if squashed in a bag. French fries were processed or at least tasted like it. I can't imagine this place could handle a flow of folks such as In-N-Out without causing a major bottle neck into the mall. Disappointed

Likes: + I like the taste and texture of the Black Truffle Parmesan Fries. + Food made ready fresh. + Efficient service. + Plenty of indoor seating. Non-likes: - Unhealthy fast food. - The Shack Burger is bland tbh, which is surprising for having a trademark name. - Inconvenient location. The parking situation at this plaza is a bit of a drag, considering it's free virtually everywhere else (all other Shake Shack's). Also it can be a bit of a walk from the parking lot. Maybe you're better off visiting another Shake Shack with free convenient parking. I had: Black Truffle Parmesan Fries + free Shack Burger = $5.50

Delicious! Came here for lunch after pixar putt. Ordered their burger with bacon, cheese fries and mango lemonade. Love how soft the bun on their burgers are. Cheese sauce was delish. My niece had their chicken bites, cheesy bacon fries and a strawberry milkshake. Food all tasted delicious, just be prepared to spend. These are not in n out prices. Meal with tip was over $50 for 2 people. Takes casual fast food to a different level.

I ordered a Christmas cookie shake, berry cherry pomegranate lemonade, fries, avocado bacon burger and chicken shack. My favorite was the Christmas cookie shake. It was sweet like a sugar cookie and had a whipped cream and colorful sprinkle topping. The avocado bacon and fries were good. I also like the texture of their French fries. The shake sauce tastes pretty close to mayo. The restaurant was busy but bring able to take your own order on a touchscreen whenever you are rest is a huge plus.

3.4367 stars A snack from Shake Shack is a nice midday pick-me-up. I recently tried an order of their chicken bites ($5.79 for 6 pieces) with the ShackSauce. The bites were tender sized and the first few were very delicious - moist with a delightful seasoned batter. They then became very salty after the third or so bite. I also thought the ShackSauce was mid - like Chick-fil-A's signature sauce except more watery and less robust. I liked the chicken bites quite a lot, but I don't know if I can withstand the saltiness again. I also shared an order of their cheese fries ($5.49) and the ShackBurger ($7.99). Both were good! Valuewise the ShackBurger isn't it. I do enjoy how squishy it feels (lol) when you bite through it, and overall it's a pretty good, reliable burger, but not necessarily my go- to. Shake Shack is a good sometimes treat.

Relatively good food a little pricey though. if you coming in from out of state then i recommend going here

First time coming here. At first I thought it was like the shake shack in Laguna Beach, but I guess not lol. I guess its just another chain, started on the east coast from what I found out. The chicken nuggs I got were cold. Not that good at all. The frys were flimsy. Service was ok, took a while for us to get our order. The inside of the place was a bity dirty. The burgers were $12+ which I thought was cazy. They got those 5 guys prices.

Recently, Shake Shack added some Korean offerings to their menu: Korean BBQ Burger, Korean Style Fried Chicken Sandwich, and Spicy Korean BBQ Fries, with or without cheese. Recently, I also signed up for marketing emails from Shake Shack to see if there were any special promotions or offers. Right off the bat, I was given a promo code for $5 off a purchase of $15+ that would expire in 30 days. The code would only work on the Shack app. A couple days before I placed my order, I looked at the menu to see what I could get for $15. When I saw the menu on my phone one time, I saw the Korean menu items, but when I saw the menu on my computer at a later time, I didn't see the Korean menu items. I thought I was going crazy! However, I later found out that the specialty Korean offerings were only available through the app. And since my promo code would only work in the app, it only made sense to order a Korean burger/sandwich plus some fries. The Fried Chicken Sandwich was a half dollar more than the burger, but that half dollar was a big difference in deciding between the two. In conjunction with the Spicy Korean BBQ Cheese Fries, the sandwich would have gotten me over $15, but I would have been two pennies short of $15 to qualify for the $5 off had I chosen the burger. The fries come with kimchi seasoning, cheese sauce, and Korean BBQ sauce on the side. However, in the app, you can customize your order to have the cheese sauce on the side as well, and that's what I did because I wasn't sure if cheese and Korean BBQ sauce would make a good mix. For the burger, it was like a regular cheeseburger, but the sauce would be that same Korean BBQ sauce. I'd already have Korean BBQ sauce with the fries, so that's another reason why I went the chicken sandwich route where the chicken is coated in a spicy and sweet Gochujang glaze. There are also sesame seeds and white kimchi slaw in the sandwich. When I placed my order, I was allowed to specify a pickup time of ASAP, between 5 and 10 minutes, or 40 minutes. Nothing in between? Seemed like they were taking a page out of Papa John's book, IYKYK. I live within 40 minutes of this Shake Shack, so I chose the shortest non-ASAP pickup time. I arrived a few minutes early, and I was expecting to wait a little while longer for my order to be ready. An employee greeted me, and I told him my name for pickup. To my surprise, he went to the nearby pickup counter and handed me my takeout bag, which has two elliptical holes on top for ease of carrying. I asked for some utensils and napkins before departing. I sat at the outdoor patio where they had a couple stacks of Jenga blocks as well as a Connect 4 game that can keep the kiddos occupied. The tables were pretty clean, and I would imagine they're kept clean throughout the day as I witnessed an employee wiping down the tables while I was eating. Inside my takeout bag was a cardboard box that was as wide as the bag, so I couldn't get that cardboard out without damaging the bag. Instead, I grabbed the box of fries and the two sauces on the side to enjoy them first. As I mentioned before, the fries are topped with kimchi seasoning, but you won't really taste it when you dip them in either of the sauces, which I unfortunately have to say Shake Shack focuses on quantity over quality here. While the sauce cups were generous in size, the taste of each was not prominent at all. I don't remember what Korean BBQ tastes like, and after finishing the sauce, I still don't remember. The cheese was also disappointing as it paled in comparison to queso and/or nacho cheese. I think Taco Bell does this cheese thing better than Shake Shack. While the fries were nice and crispy, the underwhelming sauces left much to be desired. The chicken sando was also underwhelming. I've had Korean Fried Chicken before, and this one just didn't cut it for me. Quantity-wise, it was kind of small for the price point, almost $10 before tax! And the taste of the chicken was about as comparable as the taste of the sauces that went with my fries. I definitely didn't hate it, but I'm certainly not paying full price for that sandwich again. I doubt I would have liked the burger better, if at all. Overall, just okay, and I'm keeping my rating of 3 stars. It could have been *a lot* better, and I still wouldn't recommend Shake Shack as a whole, especially for the price point. I don't foresee a return visit unless I get another generous offer, like maybe a free shake with any purchase.

Clean interior with friendly staff. I unfortunately wouldn't frequent this place, as the high price doesn't justify the quality of the meal, even if the patties are a hair better than In-n-Out.

Shake shack was my go to when I lived on the east coast. But definitely replaced by in n out when I moved to the west coast. This shake shack is located very close to an in n out so I decided instead of in n out to go to shake shack. They have great food, decent service and a very nice and clean inside. However the one thing that got me is that for a small Fanta, single burger with bacon and fries they charge $20.....what is that? It is way too expensive for what you get. For that reason I will go to in n out every other time for now.

This was our first time here!!! I've seen it everywhere but haven't had the chance to try till now!! I placed my order thought the cashier and he was kinda and helpful!! Y friend placed her order through the kiosk which was easy and simple!! The inside was quite spacious and very clean!!! Had both inside and outside seating. So plenty of space to choose to sit unless occupied of course lolz Shake burger 10/10 no disappoint. The meat was so fresh and good and the bread was so soft. A perfect size and good amount of seasoning and such Korean BBQ Burger 8/10 I liked gen crispy onions a lot!!! I wish it had more of the Korean flavor or taste to it. It wasn't bad at all. I really did like the bread. Ngl the bread was the best part for me. Fries 6/10 just because they taste like regular fries. They have nothing special but hey they are fries!!! Dragonfruit Pomegranate 8/10 cuz it had too much ice and it didn't dragonfruit pieces sadly Yuzu honey lemonade 10000/10 well I'm kinda bias on this cuz I love my yuzu but I thought it was good!!!

Shake Shack is great, but gee whiz, it's expensive now; it's pushing towards Five Guys price almost! This location is excellent at 2nd and PCH, and you can get free parking in the 2nd & PCH garage by Whole Foods. When inside, it's more convenient to order on the screen. It does get packed on the weekends, too. I came here in the afternoon on the weekend, and the burger and fries didn't hit the same. The fries were old and had white spots like they were old. The potatoes inside had a dry consistency, too, which I didn't like. I came at the wrong time!

I get a bunch of orders from this place and always go inside to pick but I never actually ordered a burger! However it's always packed! The ambiance is upscale and surprisingly it's near in n out. Always nice customer service. I just seen they had more than burgers chicken bites from Korea wow so much be a Korean type owner, and they aren't struggling at all. Hence the t moible advertising. They are thriving! I wish to try a burger one day!

I would only go here for the Shroom Burger or the Shack Stack. In my opinion, the mushroom patty is the only thing that makes Shake Shack stand out amongst its competitors. There are lots of lemonade options, which I love. Their fries aren't amazing, but they are still good cold (they don't harden like McDonald's or In-N-Out fries). Ask for Shake Shack sauce to dip your fries in instead of using boring ketchup. It's definitely overpriced for fast food, so I don't come here too often.

Shake Shack has always been one of my favorite burger spots and now they have so many locations all over California! The best and go-to order is always the Shack Stack which is their burger with an additional fried mushroom patty filled cheese. Make sure to get the crinkle fries with bacon and cheese!

Love this place. It's easy to order and easy to pick up. Sitting might be the most difficult part, since it's first come first serve, and the place is not that large. Vegetarian review: - mushroom burger is great. Filled with gooey cheese and piping hot, the burger is just enough to not be hungry. The bun is soft and the burger is overall very good. Shakes are also not to be missed. Cheese fries and fries in general are good, but nothing to write home about. New veggie burger kind of falls short. The patty isn't flavorful- the mushroom one is the way to go.

Can't believe the rating here. One of the best burgers around. Of course the prices are high compare to fast food burgers as they use quality ingredients. They also allow customization of the orders. There really isn't much to it. They have good quality ingredients and it's prepared properly which results in a good quality burger. The pale ale pairs perfectly with the burgers and fries. Shakes they have are also excellent but pricey and heavy. The fries could be better as i have received not so crispy fries before. This place honestly is better than self claimed gourmet smash burgers around the area.

Shake shack is good. It's expensive and I really don't understand what all the hype is about but if you wanna pay a lot for not a lot of service, I would go otherwise if you're looking to be seated in for an expensive hamburger or meal, not sure this is the place.

Omg this burger was the best burger I've had in a long time I was amazed how detailed the burger was can't get enough how tasteful it was I'm definitely going back prices are a little high but what's not these days Good food ..

Still just as delicious as I remembered! This spot is in 2nd and PCH so it makes for a really cute spot to walk around after, too. It also gets crowded but you can usually get a table pretty quickly for a small party. We ate inside this time and our food came soon after we ordered. I ordered a cheeseburger and the SO ordered a chicken sandwich, both were very good! Shared cheese fries on the side and 6 chicken bites. Everything came out delicious, will be back again eventually.

Do not bother coming to this location, especially at the cost of a burger. I ordered a lettuce wrapped cheeseburger and ALL of the lettuce was brown and disgusting. And my mom's burger was the same way. How ridiculous they would serve this to customers. Never ever again.

Love getting shake shack when I'm craving a good hearty burger. I usually get the shack stack, which includes a deep fried mushroom filled with cheese. The crinkle cut fries are my absolute favorite. When they bring back the truffle fries, definitely try it out. I love the taste of the truffle sauce they provide.

My to-go Shake Shack location. The interior space and seating is a bit smaller and more cramped than other locations, but I understand it's not something they can just up and change. It's very clean and pristine. Convenient option to order via a kiosk if you'd like as well. Got a shackburger on my latest visit and it was good. Really wish it was larger, but I knew the size I was getting when I came here. Warm and fluffy bun, smoky and juicy beef patty combined with fresh ingredients. Definitely prefer it to a burger like In-N-Out, but wince at the price point. Still definitely recommend to anyone willing to dish out a little more for a tastier burger. Will definitely be back!

First time coming here, Jordan was amazing I have an gluten allergy and she made sure to check my order before she completed it, the food was amazing great location, definitely coming back, amazing service from the staff and everything was super clean great place to come eat with the family

Stopped in here last Sunday with some of my family. We all got the chicken sandwich and fries. We took advantage of their promo they have going on in April with the BOGO chicken sandwiches! We all were fans of the chicken sandwiches; it was all of our first times trying the chicken! We've always gotten burgers but these were bomb! I can't comment on the service too much, we ordered at the kiosk and when we sat down the team member dropped it off and that was all. Overall look of the restaurant was clean and organized! Sorry for no pictures! I was excited to eat lol

The amount and quality of food compared to price is horrible. Unfortunately I remember shake shack from back east and was excited to take my daughter. The foot was ok but nothing special, I would rather have in n out, but the price was 3 times as much

As a former LBC resident, I really wanted to love this Shake Shack because it's still my closest Shake Shack, but alas I was more disappointed than my immigrant parents when I told them I wanted to go to art school. My go-to order has always been the Shroom Burger because, 1. I am a slut for cheese, and 2. I can pretend I'm being healthy by ordering something that doesn't have meat. But the mushroom had a weird elastic texture that was difficult to bite through and the amount of cheese in the shroom was laughable. To add insult to injury, it was deep fried way past golden brown to basically being burnt. The fries. Obviously I got the cheese fries. Tell me why the cheese sauce was cold, congealed and clumpy? Like, don't even apologize to me at this point, apologize to the cheese for mistreating it and preventing it from living up to its full potential. Lastly, the shake. THE SHAAAAAKE. The audacity, the gall, and the gumption of being called Shake Shack and touting "hand spun shakes." Shake Shack's strawberry shake used to be the STANDARD for shakes. But what did I get, after months of being good and resisting In-N-Out's shakes because I know they won't hit the way I personally need them to? A sad artificial syrupy mess more watery than the tears I cried into my burger and fries. See you all in therapy (and the Shake Shack in Irvine or El Segundo).

I am speechless. This is by far the best burger I have had in my 32 years of life (black truffle burger). After this meal I had to reconsider my entire life. What I once considered to be food perfection has now become mediocre in comparison to this burger. Thank you shake shack for blessing my life. 100/100

$32 for two specialty burgers a fries and one refillable drink. My wife got a cup of water. Taste is good but definitely not worth the price tag in the slightest. In n out wipes the floor with this place.

Okay two of us decided to try Shake Shack's Korean sandwich offerings: one chicken and one bulgogi. Big mistake as I love their double patty burgers plain. The chicken was 'okay' but not spicy enough to be labeled Korean. The coleslaw okay but not crunchy enough nor portioned large enough. The bulgogi burger tasted almost like a regular burger but then got tarnished by the sauce. I'd give the Korean chicken Sandwich a B-minus. My companion gave his Korean Burger a C!

First time ever at a Shake Shack, and I'm sad that there isn't one closer to me to satisfy my junk food cravings. Everything here - burger, fries, chicken bites, sauces, desserts - hits the spot when I was hungry! It was bustling when we arrived for lunch and continued to be after we left, but there are multiple kiosks and even staff at the normal registers for orders. Food came out in decent time. Staff were working quickly but were still friendly. Burger patty is thin but juicy and flavorful. It got a little messy, but what burger isn't? I demolished it so fast that it surprised me, maybe because I had thought it was going to be more filling. Luckily I had fries and chickie nugs, too. Crinkle fries are rarely seen at restaurants, so it's nice to be able to munch on them! They got those extra zigzag ledges for sauce to become the only kind of stage 5 clingers allowed in life, so no complaints there. Chicken bites were simple and fun to eat. Not greasy or salty or heavily battered. Shakes and frozen custard were delicious dairy treats. I liked the chocolate shake, but I wish I had gotten the regular chocolate custard in a cup. Definitely trying that next time. In summary: bomb food, just a bit out of the way (need to make a trip out of it), located in a chill outdoor mall that's great for post-meal digestion walks.

You can either order through the app/online, kiosk, or at the register. The burger was super good kinda like a smash burger since the patty is flat and crispy. There was seatings indoors and outdoors. You can park in the structure, the first 90 mins is free. In a small in plaza and store front facing the streets you won't miss it!

Love the gluten free bun option. Food seems to be hit or miss sometimes, feels like maybe not made fresh- instead staged and sitting. But overall good experience.

Nothing personal to the employees, we all know how grueling service work can be. I'll keep it short and sweet: Sad wilted lettuce, sad overripe (seeds show signs of sprouting) tomatoes, sad sliders sold as burgers. Witnessed a worker wipe down tables, not change gloves, then continued to finalize orders behind the counter. You would expect this carelessness at classic fast food chains, not here. If you think your McDonald's order looks nothing like the pictures, wait until you order here (maybe don't).

Probably one of the best hamburgers I have ever had. I don't even know why. I usually just go with the flow with burgers...they all taste good to me. But, when I bit into my Shake Shack burger I was like DAAAAAMN GINA! This was sooo delicious. The burgers are rather pricy but I'd pay again for a burger like that. As per their name, Shake Shack, they have a menu loaded with various shakes. I am lactose intolerant so I stick with the food, but definitely recommend their burgers. You won't be disappointed.

Much better than I thought it would be! The food is delicious. Took a star off because inside is kind of borrow. But it's clean and the bathrooms are clean. You can take your food to go and eat it out in the area. Also took that star off because the price is kind of steep for the size of the burger. I got the cheese stuffed mushroom and it was so good. Fried to perfection and the buns here are soft and yummy.

I love hamburgers. These are really good. Very soft and tasty. The buns being so soft set them apart from other burgers. Fries cooked just right. They have fun shakes like this Trolls movie shake I got. Fun location at PCH and 2nd. Park in the parking structure and walk to this burger place. Great place to take your family for a fun lunch or dinner

man have we been craving these burgers . Came out last night and snagged a few plain burgers and the infamous mushroom burger too. Still does not disappoint. We used the walk up touch screen to place our order do to the many undecided choices we had it was easy to change our order without the headache towards the cashier lol. Once we placed our final order service was quick. The place is small and medium chit chat at other table but didn't dissatisfied vibe was good and place over all was great. Food was delicious. Waiting for my next SS stop.

Food is pretty good and service is quick! Inside is clean and nice looking and the parking structure nearby makes it easy for a very short walk to the location.

i wanted to try this place because ive heard so many good things. i ordered the chicken pieces to and my bf got the shake stack. we shared the limited time peach shake. the chicken bites were good but kinda salty and reminded me of popeyes. the shake sauce was really thick and made it hard to dip lightly. the burger was not as big as the picture but it was still good. the shroom patty kept falling apart each bite. the peach shake was honestly the best part. it has small pieces of peach and it wasnt too sweet. it also took a while for a worker to come help us because we needed a code for the pos since we put down an allergy restriction. overall, pretty mid and i wouldnt come again especially for the prices they put.

I'm a big fan of Shake Shack and this is probably the closest location to me. I like this location because its usually not as crazy busy as other locations. However, I do still find that they normally take their time and it can take a little while to order and wait to get your items. Their food normally is done right though. I love their burgers, chicken bites and shakes. This location has places to sit and is located on 2nd & PCH. Like any other restaurant here, there is structure parking and it is free the first 90 minutes. After that it is $2 per hour.

Used to live in NYC and I loved eating Shake Shack regularly. I lived near the first location at Madison Park and I've been a loyal fan ever since my first bite. Now that I live in Long Beach, I am so happy that they opened a location close to me! I can now get my juicy and delicious Shack burger whenever I want. Their cheesy crinkle fries are the best and they always have a surprise seasonal item like the Korean spicy cheese fries on the menu that's worth a try. I remember there used to be truffle burger on the menu too and that was amazing! I might get hate for saying this but it is better than in and out if you're looking for a specialty burger that's more flavorful and unique. I also like that there's a patio to eat outside and enjoy a light breeze while enjoying the meal.

New to the shack but was glad Finn and Zack had my back. Nice chill friendly service

Tried something different this time. Went with the spicy shackmeister with fries and chicken bites. The fries weren't crispy and I didn't care much for the chicken bites, but the burger was pretty tasty. I still prefer a classic cheeseburger from shake shack, but the shackmeister was good; the ingredients went together well

Food is good but service is absolutely terrible. Staff could not more rude if they tried. They seemed really unhappy so we tried to be polite but it didn't help.

Shake Shack is something that never disappoints. While it's priced pretty high is worth it. I got double bacon cheeseburger which is my usual order along with their bacon cheese fries which is as good as they say. The burgers are always cooked well done and their buns are the best. One of the employees also got our drinks refilled which is rare for fast food restaurants.

A place that I crave once in a blue moon. I like getting their burger with everything in it with fries. My husband gets the shake stack with fries (not his favorite type of fries). The burgers are good but small and expensive. Their patties also look like they got thinner and smaller. Which means that we get a boba at Boba Guys after or grab dessert. The people working are not very attentive and are always talking to each other instead of trying to help the customer. Wish there was one that was closer in the OC area... but til then... Long Beach it is.

After watching this unmentioned movie (because I don't want to spoil it for anyone!) over the weekend, we were hankering for a cheeseburger for a couple days and had to have it! First time at Shake Shack and pretty impressed! We shared: ShackBurger - angus beef with melting cheese, lettuce and tomato, ShackSauce, pillowy-soft toasted potato bun. Juicy and tasty. Enjoyed every single bite and I finished my burger before my husband. Oink. Fancy price at $6.89 Shack Stack - is a Shack burger with a 'shroom burger - crispy fried medium sized portobello mushroom filled with melted muenster and cheddar. Not a cheap burger. Priced at $11.89 but worth it. Sooooo good - we actually removed the 'shroom burger and enjoyed it as a side lol - easier to share :) French Fries - Crinkly, crunchy. I love it. Asked for BBQ sauce and it was heavenly. $3.99 Large Fifty-Fifty: half lemonade, half organic iced tea. $4.59. Pricey, but that's where most the profit margin is no? FYI, they do serve wine and beer if any of you are interested. So we got there at 11:00 am waiting for the doors to open. Yes, we were the first customer at the store. From ordering to receiving, we got our food within 8 minutes. Food was perfect and nice and freshly cooked and prepared! Service was nice and polite. Thank you! Good place to treat yourself to a perfect burger!