Shake Shack Mission Valley

Nice resturant that is fairly large inside. You place your order on a touchscreen tablet which is nice as you can customize your ingredients and view all food and shake options. They bring the food to your table once ready. The Coffee Shake was very good, the Christmas Cookie Shake was ok, a little too sweet, but different. They only have a few flavor options as many are seasonal. The hamburger was good, a little greasy for me, but of high quality. The restaurant is kind of hidden just down the road from the Mall. Parking is a little limited, but there were spots. I would suggest going for the shakes, they were very good!

⭐️⭐️⭐️⭐️⭐️ Outstanding First Visit Experience! This was our first time visiting the Shake Shack at 675 Camino De La Reina in San Diego, and it absolutely won’t be our last. From the moment we arrived, Derrick set the tone for an exceptional experience. He warmly welcomed us by opening the door, then personally took our order and walked us through menu options with great suggestions for first-timers. Derrick was incredibly friendly, patient, and knowledgeable, making the whole experience feel relaxed and welcoming. You can tell he genuinely cares about customer service and making sure guests enjoy their visit. The food was delicious and fresh, but the service truly stood out and made the visit memorable. Huge thank you to Derrick and the team for such a great experience — keep up the excellent work! 👏🍔🍟

Decided to try out shake shack for the second time, double shack burgers with bacon were insane, as was you Oreo milkshake special. Service was impeccable too, staff were so friendly!

Went there twice in a row 😂. First night was good as usual . Last night now raw onions weren’t available . The front counter offered me crispy onions I said ok . Manager said no raw or crispy onions. I actually ordered a bbq burger that came with crispy onions.

I love this place. Honestly, it’s a bit more expensive than some competitors, but you get quality and flavor in every single bite. The ordering system is high-tech, the place is very clean, and the atmosphere is great. They serve you quickly, even though it’s always busy.

Can I just say I was weary of the hype around this place. But, I'm so impressed. The food was good. The customer service, impeccable. The gentleman Wes greeted us soon as we came in and was an instant joy! He helped recommend what to try and ended up upselling the heck out of us because we wanted to try everything he suggested. He was so great with my elderly parents. Good product can only take a place so far, but the customer experience is what will bring me back. I can't say enough about Wes, that dude does it all while cheering on the rest of the team. It was clean friendly and just a pleasant change from other such places!

Overall I would recommend Shake Shack to anyone. I got the Smoke Shack with Bacon Cheese Fries. Very good burger, I really like the potato bun. I really like the lemonade and the seasonal lemonades as well, and they give free refills which is nice.

A hidden little gym they have this holiday shake that was so good I wanted another one as soon as I was done it had white chocolate on the inside of the cup and when you squeeze the cup it cracked and it was so darn good peppermint bark shake is off the chain and their garlic fries need more garlic but they're good. I'll for sure go here again, next time I want to try one another burgers they looked really good.

I come to this location 2-3 times a month. The staff is always friendly and the store is always clean. Get the fries with the cheese and bacon on the side. Dip fry in cheese, then ketchup, then bacon bits. Daaaayyyyum, so good. And now I'm starving and headed over there now

My kids and fur babies love the burgers from here. We occasionally get the shakes. For the Fur Babies: Custard Pup cups with a dog cookie and salt less patties. There is outside seating. It's not on the menu board. Ordering: You can order on the app, on the kiosk, or with a staff. If you order in they give you a number and bring the order to you. Shake Shack doesn't have combo meals and you have to order separately. Military Discount: 10 percent. Not sure if you can get the discount on the kiosk. Discounts: Download the app to preorder and get discounts. Burgers that we like: My kids like the Shack Burger. I like the Bacon Avocado Burger. I wish they had kept the seasonal mushroom burger on the menu. It would be great if they offered a kids menu. Service: It has always been friendly. If you order in they will bring out the food to you. Parking: Free, it can get busy. It's next to a residential building and other businesses. If you like burgers this is a great place to try!

Came here for a late night burger. It's conveniently located in the same plaza as Gravity Heights and Spill the Beans. There's plenty of seating areas, they're pretty quick with the service, and they're open late - so it was exactly what we needed. I got their shack burger and cheese fries, which were both great and hit the spot. They also have a spicy cheese fries for a limited time, so I'd recommend trying that before it goes away. Good to note that they do have vegan options, as my friend is vegan and she was able to customize their vegetarian burger to accommodate her.

Took advantage of their B1T1 Chicken Shack deal and added some Shack Burgers. I am impressed with how tasty the meats are and how crispy the breading is at the chicken shack. I love how the Shack burger patties were cooked almost medium rare. It's soooo flavorful!! The fries were a little cold, but the burger made up for it LOL!

It's was pretty good. We've been to other locations and this was was pretty good overall. The one big negative is my husband's buger was really Salty. Pros: * Good burgers: we recommend making any burgers a double * Nice Staff * Easy checkout with the kiosk * Very clean inside and we were impressed considering how busy it was Cons: * One of the burgers was extremely salty. Extra: * Limited parking * They show the calories for everything on the Kiosk if that is important to you * There is outdoor seating.

Ordered two single burgers with cheese for us. Also ordered a side of onion rings with ranch dressing and garlic Parmesan cheese fries. One fountain drink for my wife.

Food: I got the stack shack or something like that. The burger was huge with the fried mushroom with good cheesy goodness inside. Shake: the banana shake was so good. I wasn't hesitant at first. But glad they recommended it to me. Service: the staff were welcoming and very helpful since this was my first time ever eating shake shack. So glad I visited today. I'm stuffed and happy.

Absolutely exceeded my expectations! From the ordering process, to the exceptional customer service. I ordered the Shake Shack burger: -Lettuce wrapped -No tomato -Add red chilis and pickles Best lettuce wrapped burger that I've had to date. Burger patty was also cooked to perfection! Highly recommend this place. Also came at 12:30am. Says a lot about a place when they can still provide great service and make amazing food at that hour.

About once a quarter I crave a shake shack cheese burger. It's a step above fast-food, casual, and this location's dining room has lots of seating. Shake Shack Mission Valley is located in a mixed-use commercial zone, and parking in the lot can be tricky during busy times. Street parking is available. The service is pretty straight forward - order at the register or at the iPad kiosk - and someone will bring out your food when it's ready. Overall good experience when I'm craving a cheeseburger and fries.

This is one of my favorite burger joint!! I always come back here no matter where I go. They hands down have the best smash burgers. It's always fresh and good! The place is big and plenty of seatings. I do want to say parking is asss but it is what it is. The service is always fast and friendly! Derek was so sweet, I had ordered a tea and didn't know it wasn't sweetened and he happily changed it out to something else. Always a pleasure coming here! Thanks for the amazing burgers!

I was visiting San Diego for a couple days, and didn't know where to go to eat but this place was close to my hotel and it was open late so I figured I'd give it a try. I decided to order online to pick up since I wanted to get the $1 sodas, Got the bacon cheeseburger, made it a double and and Oreo shake with 3 sodas. Picked my time I wanted to pick it up and it was ready by that time. I was pleasantly surprised, the burger was really tasty, I wished I had gotten another one. I actually decided to get it again in the morning but ate there. Still just as good, definitely recommend. I went around noon it was busy but it wasn't too packed. Nice place and atmosphere. Will definitely come back next time I'm in town.

So great that there is now a shake shack in mission valley! It is in a rather hidden location that basically shares a parking lot with an apartment building but also right across the street from Trader Joe's. As you walk up to the front door, there is a nice outdoor patio seating area and a "dog parking" spot! As you walk in, the interior seating area is rather large and you have the option to order at the counter or on an iPad. I chose to order on the iPad and our food was delivered to our table within 5 minutes. One thing I wasn't expecting was the prices. But to be fair, it has been a while since I've visited a shake shack. I ended up going with the good old shake shack burger and fries and man was it tasty!

First time here and the service was good, prices were average and my Shake Burger and truffle fries were pretty tasty!

Plenty of parking at this location and tables and seating. They have outdoor seating as well as lots of indoor seating as well. They have a tv but it's just misc playing, nothing special or worthy of watching. The workers are kind and patient. They also have 2 kiosks that you can order from if you don't want to talk to anyone. But be wary because those things seemed to be acting up while we were there. I believe they were playing some KPop music which was nice to listen to. We ordered: 2 chickn shacks, 1 avocado bacon chickn shack, 1 cheesy bacon fries, 1 cheese fries. The things I'm disappointed about is that the lettuce was really LIMP and soggy when we arrived home. And the sandwich wasn't even in an enclosed bag so I'm not sure how it could have steamed itself up. There was no shredded lettuce like other locations. And I wish they had containers of their buttermilk herb mayo because I would devour that with the fries. Avocado was a bit scarce and I think that sucked because we paid ~+1 extra for it. The chicken was really nicely breaded with a great crunch to it. And the chicken was thick and juicy. I enjoyed it. The fries were soggy, but lucky me-- I like soggy fries. The bacon was salty but thin and crispy. I like the cheese sauce it's lovely, but it is also a bit salty. Therefore overtime, eating this could be tooo much. This came out to be about $44 dollars. On the pricy side, but I do really enjoy the sandwiches. Recommend this spot for sit in dining!

My husband and I are from Northern California but I have family down south so we come about 2-3 times a year. This time we tried Shake Shack after many people suggesting it and hearing about it at different places. We love our in n out here in NorCal so we had to try and go into it with an open mind. (Ha) I had a regular cheeseburger with fried pickles, my husband got the avocado burger with bacon and cheese fries. We also shared a s'mores shake. The shake was super tasty and creamy, was the best part in my opinion. I love how thin the burgers were and they were still very juicy. I'm not a huge fan of crinkle fries personally but with the bacon and cheese they definitely added and amped up the flavor. The fried pickles for being takeout were still warm and pretty crispy which is a feat for sure. I'm still an in n out gal but I'd come here again.

First time ever dining at a Shake Shack. Location was a bit hard to find parking. We end up parking on the street. We were greeted by many employees. The gentleman that took our order was very patient because we weren't sure what we want to eat since it's our first time dining here. We came here because someone gave me a $50 gift card for Shake shack and I was craving for a burger. The burger was decent, but for the price we paid was not worth it. It was almost $10 for a single patty burger by itself. We order two shack smoke and one regular burger, all single patty. We ordered two fries to share, a chocolate shake, a banana pudding shake, and a Coke zero. The total was $57.65. The food was OK so I gave it a three stars. But what made up for the food prices and quality was the employee attentiveness and hospitality made up for it. Totally 5 stars for the employees, 3 stars for the food and for the price. To us, it's like a fast food joint in quality. There were 3 of us dining here. It was 3 of us first time at ANY Shake Shack. It will most likely be our last. So it's an average for this review.

Food is very good Service is great But the burgers are small & drinks have small portions to be overpriced.

Outstanding! Finding Shake Shack was interesting. Through GPS I expected to find it in the Coffee Bean & Tea Leaf /Trader Joe's retail center. To my surprise, Shake Shake is one block west and left side corner, 675 Camino de la Reina. The free parking lot is shared with a housing development behind Shake Shack. I found just a couple of spots @ 6:40 p.m. on a weekday. Shake Shack has a menu relative in size to other fast food chains-burgers, hot dogs, chicken, fries, shakes and frozen custard. My grilled dog was tasty! Hot in the center, crispy edges, a tasty cheese sauce and soft bun. I added a side of fries which were crispy and lightly salted. I would buy this combination again and add a frozen custard. The ordering went quickly. Fair prices. Smiling employees. Worth trying and returning!

The shroom burger with the cheese is my favorite! The staff at this location are extremely friendly, not just the ones who helped me but even observing them help others made it a warm and welcoming environment. Parking is tough because people in the nearby apartments are parking there, but overall a great location.

I had a pick up order. Burger was just ok and the french fries were cold. The chicken bites were cold and super greasy- no flavor. They were GROSS so I threw them away. This was my first and last time there. I'll go to The Habit from now on as usual.

The service here was some of the best service i have received in a minute! Everyone was so kind and attentive and triple checked to make sure we had everything we needed. They were super busy and they kept coming up to us asking if we needed more sauces, asking if we needed anything else. Never have experienced this level of great service at a walk up for a number place and was very impressed with every worker there. Obviously it's shake shack, so food is always good but the service here made it a top 10 specific destination for me. Love love love.

Shake Shack (SS) has been on my list to try for many years, and today was my first time ever trying them out. With In-N-Out (INO) all around SD, among other burger joints, SS has a lot of competition. My first impression on entering was that this joint is spacious, clean, and aesthetically pleasing. The menu is large and there are a ton of options. A sign pointed to the self-serve kiosks, and since no one was at the register, it appeared to be the only option to order. To be fair, I did see a customer walk up to the counter and someone came from the back to take her order. If I knew that was an option, I would have taken that route. Whenever I try a new place, I like to ask about what's popular. Since I didn't know, I ended up just ordering what I thought might be good. I ended up ordering a Single Stack Shack Cheeseburger, crinkle cut fries (minus melted cheese), and a chocolate shake. The fries with cheese sounded good, but the picture on the self-serve kiosk made it look unappetizing, so I passed. I grabbed my table tent number and found a table. After about 10 minutes, my food came out. Although everything looked pretty good, the burger ended up being just okay. Not bad, but not as good as I expected. The fries were good, probably the highlight of the meal. They were nice and crispy, perfectly salted/seasoned. The chocolate shake was also just okay. The shake's texture was good, it was thick, there was just something off about the taste. I can't rate the customer service because I used the self-serve kiosk. My service score will be based off of the self-serve kiosk. It was user friendly, easy to navigate and explore. Check out and payment was easy. Parking here is a bit difficult. There were no spaces in the lot, but I found parking on the street. I found this place to be just okay overall. Sorry, the burger and shake just aren't on par with INO. When you eat an INO cheeseburger, you find yourself wanting to take another bite. I didn't get that feeling with the SS cheeseburger. People that love INO and try this place will know what I mean. It wouldn't be my first choice for burgers. I think I'd only come back if someone in my group wanted to come here. If I did return solo, I would probably try a chicken or hot dog option. 3 / 5: Food 4 / 5: Service 4 / 5: Cleanliness 3.6 / 5: Overall

Walked in, and received a nice warm welcome greeting from the staff. Plenty of seating inside and outside. Football on the TV. Easy to read menu. They also serve beer! Which is pretty cool if that's sort of your thing, burgers and beer. The food comes out really fresh and hot, which is always a plus. I believe they also bring out different seasonal or promotional burgers and milkshakes throughout the year, so keep an eye out for that. The cheesy bacon fries are killer! The parking situation isn't the best, I'm not really sure how to describe it except it sort of shares parking with a condo complex and certain spots are marked for shake shack. The location is right off the freeway in mission Valley.

You walk in and order at kiosks parking is a bit weird end hard to find. I think the burgers are good a little but smaller then I thought but overall tasty I ordered the bacon avocado and a bunch of other burgers... a good amountof avocado in the burger though and the cgeesebacon fries are yummy

I should have known the Dubai Shake was gonna be fast-food chain quality. At $10, it was a huuge letdown. Tastes like a soft serve sugar cone w vanilla. Where's the pistachio flavor? However the place itself was clean, bright. And the staff was nice.

We stopped in for a quick lunch on our way out of town. The burgers where tasty, I ordered the CAROLINA BBQ BURGER lettuce wrapped which was very yummy and my husband ordered the bacon avocado burger which was also delicious. The fries were soggy but my husband ate them anyways it was a decent lunch and the service was excellent.

The famous franchise at the Mission Valley. Quite busy at dinner time. There are some special cute decorations and two TVs showing the sports games.The dining space is bright and with much seats. The special design of the wooden benches adds to the descent vibe here. The White truffle Burger/Fries are the special ones while the classic shake burger. They have some special drinks, could make the fifty-fifty with the tea and the selection of juice. At the meanwhile, some beer options as well as the Coca-Cola soft drinks are available and the free-refill is provided here. The use kiosk or app order, which always provide some special deal like Burgers BOGO with the provided code. Have a try if happen to be at nearby.

I've had shake shack before at UTC location but the MV location was even better. Service was good, food was prepared perfectly. Even had some Rosé for fun! Give this place a try it won't disappoint.

Michelle was wonderful service was exceptional Will be returning to this location just because of her

If I'm here in the area surrounded by weird web of roads and freeway crossroads, I know the directions to shack shake. Looks like a direction puzzle to keep solving to avoid memory loss. Parking is a tough call. Good luck. Usually I never have hard time. Enjoy while your visit to the area lasts!

Awesome food, awesome service, dubai chocolate shake was SO GOOD!!!! And the store looked so cute!!!

How do you even serve this? Food was DISGUSTING, expensive and not even close to being worth it. I couldn't beleive how expensive this burger was. Just as expensive as five guys and not even close to a good quality. Pictures speak for themselves.

My coworkers and I ordered lunch here this week, the girls enjoyed their burgers & fries! I ordered the grilled cheese sandwich with bacon. My very small grilled cheese sandwich was unfortunately burned on both sides- I mean completely black on both sides of the sandwich :( The sandwich was so small I thought I ordered off of a children's menu. I would love to try this place again, I just hope it's not burnt next time and I will double the order.

Food was good, only wanted lettuce and cheese on my burger and got one tiny piece of lettuce. Who thought that was gonna be enough? Like please

Shake Shack never disappoints. The smash burgers are consistently delicious--juicy, flavorful, and made just right every time. The service is always friendly and efficient, which makes the whole experience even better. It's my go-to spot for a quick quality burger. Reliable, tasty, and satisfying every visit!

Sucks to suck, the app said that there would be be a free sandwich for the BBQ sandwich today if I spend 10 bucks over. Sadly they took it off the menu so I drove all the way over here down here just to be disappointed ): I don't blame the staff at all I blame the app, should be at least informative for the customers or something. In addition I could have called on my part. Regardless always call for the promotions here.

Lunch date with my girlfriends and chose this spot since the girls were craving some burgers. Very delicious. Service was fast and I didn't expect the employees to walk my order to me!

This review pretty much covers every shake shack in San Diego County. THE BURGERS ARE AMAZING! I'm not sure what took me so long to eat here. Maybe I was thinking this is just another burger spot like Burger Lounge, 5 guys, Hodads (sorry, dont yell at me) In and Out (sorry fans) etc... After trying this place a few months ago in La Costa and now Mission Valley, I am sold. Best burgers for the price. The buns are soft, beef is flavorful, grilled just right, easy menu, no frills and nothing bad here. Check it out.

wow 46$ 2 reg hamburgers 2 fries 2 small vanilla shake and an ice tea took it to go b4 i left I put my hand in the bag and grabbed a french fry. It was cold. I said to the guy French fries are cold he said yeah and that was that anyway a bit expensive. Everything was tasty fries could've been hotter or should I say hot cause they were literally cold. also a bit pricey for lunch.

Still one of the better shake shacks around, I think they have only messed up a hand full of times, seems like a lot but I've been to a few where they mess up every single time. The burgers are flavorful and cooked well, the pickles are amazing and the fries are always perfect

Came for dinner on a Friday night! It's located a little weird, behind a huge apartment building. The parking lot is tiny and packed, so keep that in mind when coming. I got the roadside doubke with fries and the lemonade. The burgers here are good! It was cooked well and the fries were okay. I'm not a fan of crinkle cut but they weren't bad. The lemonade was really good, it's the one thing I definitely recommend getting! It wasn't too sweet or too tangy - a good balance. I really like the outdoor seating, especially in the summer months is really cozy and a nice place to eat. The service was fairly fast for being a bustling Friday night.

My first visit here and I was pleased. I did Yelp for burger in my area and Shake Shack came up first. It's an easy to find location in the bottom of an apartment complex in Mission Valley. There's not a designated parking lot but there's a lot of street parking nearby. The restaurant itself was very busy. We were helped quickly at the counter and given a number to take to our table. We were especially happy that the Sacramento Kings and Golden State Warriors game was on the multiple TVs, we had no problem finding a spot to watch it. The gentleman that ran, our food was so quick, helpful and courteous. I asked him about the sauces that someone else was using at another table, and he's very quickly brought me some of each of them. My fiancé ask for the ketchup was and apparently there's a station, and he even offered to go get them for him. Not what we were expecting at a fast food joint. I got the new truffle burger that was being advertised. It was OK, but definitely looked nothing like the photo. The bread was warm and soft. The burger seems to be grilled in a Smashburger like fashion, but the meat wasn't quite as crispy as they get it. I really liked the sauce and the fried onions that topped the burger. We also each ordered french fries. It was kind of strange, one order was piping, hot and crispy and the other order was quite cool. A little weird, but we are both of them anyway. All in all, we were pleased. We got our burger fix really fast and really reasonably priced. They also have a beer and wine section although we skipped that last night.

Personally, I think In & Out is way better. I really wanted to like this place but the burgers lacked flavor and the fries tasted like burnt oil. The shakes were tasty. The decor and customer service is nice. For the expensive price, I was expecting alot more.

My first Shake Shack Cheese burger was in 2008 at the location next to American Museum of Natural History in NYC. I distinctly remember because I walked for three to four hours in the museum, my appetite was in full gear. For this NYC chain to make out to SD I was excited because I was thoroughly impressed with Shake Shack in NYC. Some of the Shake Shack's in SD are a hit or miss, I must confess this location is a home run! Service: 5/5 - I ordered through the app, easy and text updates Quality: 5/5 Flavor: 5/5 - That was a tasty burger! Return here for more: 5/5 Location: Easy to find, the parking can be tight but it next to an apartment or condo structure As the text message indicated my order was ready, once I reach the counter the helpful staff member handed me my order by my first and last name, reviewed my order and asked if we needed any sauces. Service and logistics were 5-star. My son and I ordered the cheese burger, it was cooked well done but not overcooked with what I wanted. Nice fresh and soft bun. As Jules in the movie Pulp Fiction says, "That is a Tasty Burger!" Using the Shake Shack app was easy and secure, I recommend the app if you are busy. The inside had enough real estate for groups with some outside seating to catch some vitamin D on a sunny SoCal day. Overall, I was impressed with the flavor and freshness of the burger and crispy fries. The burger runs on the smaller size so if you are hungry I recommend ordering two of these tasty burgers because they came from flavor town at this location. The burgers in NYC ran small also but two will hit the spot for lunch or dinner. I highly recommend this location and I had a great experience the food is Not vapid of any flavor your taste buds will thank you!

It's been a while since I've been to the Shack. I had to pick up dinner so I figured, why not since the partner in crime had a rough day. Just before the dinner hour, there's a number of spots which is good to know. The staff is friendly but my order was wrong...well, sort of wrong. I ordered two burgers with bacon, loaded fries, plain fries and two shakes. Well I didn't get the plain fries but another burger instead. It even said it on the receipt. I can't remember if she repeated it back. Everything was delicious...and we just split the extra burger...LOL!

Shake Shack in Mission Valley has excellent customer service. My granddaughter and I were able to accurately complete our order using the self-service checkout screen terminal. We easily found seating because we were dine-in customers. An associate assisted us to get our drinks. He brought us our food and brought us napkins. He periodically checked to see if we wanted refills. The food satisfied my Shake Shack cravings. Love the french fries too. Thank you

The food is good I recommend the dubai shake or strawberry lemonade it's amazing the burgers are alright also. The service is good the food comes out pretty fast. Overall it's a good burger place and is unique.

Had the classic ShackBurger and it hit the spot. Quick service, friendly staff. Only deducted a star for the hefty price tag. Worth it for the quality, but not an every-day treat.

sad that i wolfed down my food before taking pics but we got the truffle fries, the truffle burger and i augmented the chicken sandwich with cherry peppers. all were amazing and they included a little plastic ramekin with truffle sauce. my goodness it was all very delicious!