Shake Shack Oakland

I was coming from the paramount theatre and realized that shake shack was on this corner. I first tried shake shack in London and fell in love with the mushroom burger. I’ve talked about how mouthwatering that burger was for years and when I learned that there were locations opened in the Bay Area I was excited. This location is opened ‘till 10pm so we walked in and ordered from the self check out. Service was quick and when the food came out I was anticipating mouthwatering flavors, how I remembered it, but it wasn’t the case. It was okay. I hyped it up more than what it was and that was disheartening. At least now I can say I tried it in the east bay. I’ll come back again if it’s along the way, but I would not go out of my way to eat here. I ordered the mushroom burger and cheese fries. They were good, just not memorable.

Bleh. Ordered the hamburger and fries, plus a vanilla shake. As other people have noted in their reviews, the pick up process was confusing and chaotic—there was no one outside even though I got a text saying my order was ready, I went inside to find someone and then they told me to go outside and walked with me to hand me my food. Wat? I was excited to try the fries, but they were the worst fries I’ve ever had. Honestly! They were soaked in oil, cold, not soft on the inside, and came with no ketchup. I actually went back thinking there was some sort of issue with them, they gave me new fries, and there was the same exact issue. They were awful and I ended up throwing them out. The burger bun wasn’t toasted and not even cut all the way through—it stuck to the roof of my mouth when eating. The meat was again super fried and oily. The sauce was okay but at the end of eating I felt gross. The hamburger was T I N Y, like for reals, I don’t understand how people are ordering burgers from here! Overall, was super disappointed. It was a waste of money (and calories!) Super overpriced for what you get, shake was melted and warm, fries were soaked in oil and cold, burger was small, oily, and felt slapped together. Gross and not worth trying. My only hope is that this gets folks coming down to downtown and eating at more local joints instead of here.

Visited the location right as they opened. The place was spotless and clean. We used the self order kiosks, very user friendly. The service was quick and the food quality did not disappoint. Everything we ordered was warm and flavorful. There is street parking available but we ended up parking a block down the street at a parking garage.

Energetic and competent employees work here . On the flip side, you pay two times of Mc Donald and get a more greasy Mc Donald that they have given a fancy name! In my opinion you pay only for fancy decoration and fancy app. Good to try once in a lifetime

At Shake Shack Oakland, the burgers are truly a cut above the rest. The patties are cooked to perfection, with a mouthwatering char that adds a delightful smoky flavor. The buns are soft and pillowy, creating the ideal balance of textures with every bite. But it's not just the burgers that shine; the fries are a revelation. Crispy on the outside, fluffy on the inside, they're the epitome of what French fries should be. The generous portion size makes them perfect for sharing, although you might not want to! As for the Mango lemonade, it's a game-changer. The tangy and refreshing combination of flavors creates a satisfying drink that helps quench your thirst and cleanse your palate between bites. The atmosphere at Shake Shack Oakland is vibrant and inviting, making it a great spot to hang out with friends or family. The staff is friendly and attentive, ensuring that your dining experience is top-notch from start to finish. Overall, Shake Shack Oakland delivers on all fronts with its exceptional burgers, crispy hot fries, and delightful Mango lemonade. Whether you're a burger aficionado or just looking for a delicious meal, this place won't disappoint. It's a definite must-try for anyone in search of a memorable dining experience.

Long story short, I was disappointed. My food was cold. My lemonade was almost $6 and had over half a cup of ice in it. And the young lady behind the counter started to help the white people who walked in after me before she helped me. The only reason I went was for the free Bitcoin incentive on my debit card. I will not be going back.

I know its shake shack, but I've been here 10+ times and it's always on point. Clean, food is great as expected, and sometimes we get free custard. Just look at this burger - its picture perfect. Man obviously blessed it. As shakes shack go it's top tier

Been here for the third time now since it first opened. Two times I got the ‘‘shroom burger. It was pretty good. Spicy fries, which they no longer seem to have, were so-so. Today I got the chicken shack Fries and an IPA. It was really really good… But the fries may be fresh but they just made me think of supermarket fries. The music is way too that’s why I’m only given the place a 4. The staff gets a 5! Nice folks!

That doggone 'Shroom Burger is the truth! I think about it wayyyy too much. What did y'all put in that thing??? And your beautiful East African chocolate security guard is a true plus! That smile is everything!

Great burgers. Great fries. And over sweet shakes. Attentive staff who smile! We'll be back!

First time trying shake shack! The burger is really good. The bread was a little soggy but the flavor in the meat makes up for it. The chicken sandwich was delicious too! Crisp and fresh! The fries left more to be desired but were warm and crisp.

I decided to give Shake Shack a try after passing by it all the time in downtown Oakland. I ordered the ShackBurger, double. It was ready on time for pick up. I thought it was decent though not the cheapest you can get for a burger in the area, but it does come with lettuce, tomato, and cheese. They also offer a vegetarian mushroom burger and frozen custard. It seems the shack sauce contains soy based on taste. In the wintertime, they offered seasonal chocolate milk and cookies, Christmas cookie, and chocolate peppermint shake flavors.

Ordering online was a breeze. Girl at the pick up counter greeted me with a smile and handed me my order within seconds. My shack stack was hot and juicy. Not sure why I've been avoiding this place, definitely adding them to my lunch rotation.

Ambiance was good and spacious. Lots of places to seat with a group. Service was a tad slow and some of my colleagues waited for their food for awhile after me and we ordered the same time. Overall, good addition to Oakland and walking distance from our office. The burgers are delicious and I rate it a 5 star, fries weee wok between 3-4 stars, it arrived semi warm and not hot. The pomegranate dragonfruit lemonade was delicious and refreshing, that's definitely a 5-star. Overall I give this location a 4 star. Oh, and it's a bit pricey $$$, 2 meals with drinks was $46 for a fast food joint.

Shake Shack Oakland! I came back for more! This time I ordered a burger, fries and a shake. Well to be exact, I ordered: -Golden State Double -Crinkle Cut Fries -Dreamsicle Shake (no whipped cream) The Golden State Double seemed a little well-done. But I absolutely loved the meat patties hanging over the sides of the bun. The patties had crisp edge that had the flavor. The meat was good and juicy. I didn't taste the garlic. But the cheese was melted and gooey. The fries were just OK as is, so I gave them a dose of ketchup. The Dreamsicle Shake tasted just like orange sherbet ice cream! It's described as " vanilla and blood orange frozen custard, topped with whipped cream and crushed orange candies." I got it without whipped cream and candy. I don't know, I thought it would make it too sweet. I had a much better experience this time, I like your Double Cheeseburger! I bumped my review up to 4-stars! Support Local Business in the Eastbay!

I want to like this place, this is the second time I've bn and that was only because of convenience. I just wanted a snack, I ordered a peaches and cream shake, which was really good and an order of fries, mind you damn near $5 for heat lamp stale old grease tasting ones. I didn't even bother asking for fresh ones, it was all young adults so need I say more. I didn't notice the fact that this location only has three stars, and that's probably just being nice. At least the place was clean.‍

Flavors are good... But is it me or does the bun and patty keep shrinking every year? Is this some post COVID inflation reduction act burger style where they keep shrinking things to keep the cost below $10???

- No indoor seating - No high chairs in the public seating area. - Misleading advertising for the Golden State Double as it only has one beef patty by default even though the menu picture shows two patties. Also the burger is named "double". - 17 bucks for a small burger and small cheese fries is a rip off. Won't be coming back anytime soon.

I am not sure why this place has only 3 stars. I loved it. I joined about 9 other ex-coworkers for lunch today. We all ordered via the electronic kiosk in one BIG order. Every order was exactly correct (though not labeled when it arrived, so you had to suss it out). I got the "shake stack" - and man-oh-man (WOW) this thing was fantastic. It is gonna sound kinda gross maybe... but here goes: a burger patty PLUS a breaded and cheese-filled portabello mushroom, on a bun with all the fixings. I added cherry peppers (a MUST!) . This thing was a dream burger, I am still thinking about it...The cheese oozed in the most perfect way. I also ordered cheese fries (pro-move is to order the cheese on THE SIDE, so as not to soggy the tots) - crinkle cut fries are my fav. The place was clean, the servers were polite and efficient, and the burger was phenomenal. I am now a shake shack fan.

Hmmm... I paid about $12+ for this chicken sandwich... the chicken was not crispy and it was a bit bland too. I dont think it was worth the price. :/ wont be back

I first had Shake Shack in NYC when it was starting off and was excited to see how much it's expanded, even to Oakland! I do like their menu and offerings: there are kid friendly options, a variety of desserts, and different burger types. Service here was pretty standard since it's fast food. But my main reason that I stopped coming was that when we ate here, no matter how good the food was, I observed we'd be in a sour mood after. I am a believer that food, especially processed and unhealthy foods, can make you irritable, anxious, or depressed. Knowing I don't feel great after eating here a couple times was enough info for me to stop. So while this review isn't specifically about the food, service, or ambiance, it's really about a conscious choice I've made regarding the food quality to stop eating here! I hope this helps someone else who is wondering!

I like taking my kids on little local adventures. I also really like going to Oakland. Summer weather in Oakland could be some of the best weather to experience. My son had not ever had Shake Shack so we decided to come down and try it out. This fast food restaurant was the cleanest restaurants I've ever been to. I've only been to Shake Shack twice in my life. That being said, the Cheeseburger is the best. Don't get anything else. It truly is so good. My son got the Fried Chicken sandwich. I feel the Fried Chicken Sandwich is just OK. Its not great. As I sat thoroughly enjoying my burger my son said he wanted to try the cheese burger. So he ate half of his fried chicken sandwich and I ate half my burger then we swapped. He said it was a pretty dang good Cheese Burger. Yeah, I know. That's why I ordered it. They have good fries. Lots of crispy ones that I like. We tried their fruit flavored drinks. We each got a different one. Very fruity in the natural sour sense of the taste. The place was empty around 2pm as we sat and ate in. It was nice could we could be goofy and kind of loud with out bothering anyone. The Cheeseburger is Five Stars all the way.

I worked at this particular location trying my best to emphasize sanitation safety especially cross food contamination but management wouldn't listen to me it's a cardinal rule not to wash raw and cooked dishes together this place did it routinely the senior manager(Aurelia) was horrible and the manager josh was worse when they fired me four employees quit right afterwords Aurelia replace me with her fellow Mexican who didn't speak a lick of english smh

solid burger place. tried the red pepper burger and really enjoyed the fried onions. it was quite spicy. chicken burger was okay, personally would visit chik fil a. clean atmosphere tho

Came back not too long ago, and once again, boom, food was awesome. Burgers-on point. Fries-crisp and hot. Shake? Well, I don't even have a word to describe the delectable sweetness of that Oreo wonder. Plus, they bring out the food fast after you order, so you can have it nice, hot and fresh. I'm going to come back as soon as I can to this cozy place with a social atmosphere. We need more people to taste this epic burger. To be more specific, about two weeks ago I went with my family to Shake Shack. I got a normal burger, some fries, and an Oreo Milkshake. After we ordered, we sat down at a table and had a conversation. Somewhere around ten minutes later, our food arrived. It smelled delicious, and after the first bite, the burger knew its existence wouldn't be a thing for much longer. That burger was in my stomach within three minutes because it was so tasty. Same with the fries. The Shake we took into the car because, well, you've gotta savor the flavor. I will be coming back when there is finally available parking in the area. Keep it up, SS Staff!

I honestly don't know what took me so damn long to try this spot but I'm stoked I did. I did order thru Doordash and it arrived pretty quickly and was still hot. Let's get right into though. I got the Chicken Shack and Pomegranate Sweet Basil Lemonade. Not sure who was whippin' it up in that kitchen today but they did the damn thing! The pickles were the best I've ever had, hands down. You can tell by the color and how close it still looks to a cucumber, that it wasn't over pickled. Fresh lettuce and tomatoes, dill mayo was bomb.com and the chicken, a flawless crisp and juicy. Now I was most excited to try this lemonade because I've never heard of using basil but it seemed interesting. Such an eccentric flavor. I will be ordering again and again! P.S I now have a new favorite chicken sandwich.

I got the Golden State Burger, regular fries and vanilla shake. It was....meh. My second time trying Shake Shack and for how much I paid for it it was extremely medicore, the burger was super small and tiny literally the size of my palm lol. I feel you can get a better burger at True Burger down the way. Seasonings were not there. The fries were yummy as was the shake. Won't be returning unfortunately.

Got my first ShackBurger via DoorDash, which probably isn't the most optimal, but it was still pretty good. I imagine the burger and fries would be much better when consumed at the restaurant, which I hope to experience one day soon. The food: + ShackBurger - this is a simple burger with cheese, tomatoes, lettuce, and secret sauce (which tastes a lot like mayo). This is pretty good. I liked the buttery bun. The top and bottom buns were connected at one end so it opens up like an oyster. The burger itself was a bit salty and kinda dry, but all together it was good. + Fries - I liked the wavy shape but after a trip from DoorDash they were pretty soggy. I'm sure they're delish when hot out of the fryer. Glad I finally had a Shake Shack burger, and I look forward to trying one at the restaurant soon.

Way overpriced for the quality of food and experience. I stopped in for lunch, waited to order for a few minutes and was asked (in code) to use the kiosk. Before I could complete my order, I hit two steps that required the help of a staff member. I sat myslef and waited. My order came and was incorrect -- although I orderer a vegetarian burger, someone arbitrarily put bacon on it. I double-checked the receipt to confirm I didn't accidentally add it to the order. The contents of the burger slid all over the place, with most of it falling out. There was nothing about the meal I couldn't have duplictaed at home -- a stuffed mushroom with lettuce, tomato, avocado and generic sauce on a hawaiin bun with frozen krinkle-cut fries. To have paid almost $40 for this, I feel duped. This entire brand is a scam, and a lazy one at that.

I ordered the shackburger with fries and the food is decent. It is all about in n out though...

2/11/2022 Quality/Quantity - Overall good. Good quality and quantity. We ordered: Avocado Bacon Burger, Fries, and a Strawberry Shake. Atmosphere - Good signage for delivery or pick up. No parking, street metered parking only. Pick up only; indoor sit down closed, dining section roped off. Because of this, you have to ask for ketchup, mustard, salt, etc; it is not self service anymore. Wheelchair accessible. Self service kiosk. Interior door blocked off/closed, so only able to use the front door to exit to the street. Service - Good, had many to-go orders. We were unorganized and did not have our app ready or open, but the team member asked for our name and took care of us. The app is easy to use, and they sent us an email and text message with pick up instructions. Price - $18.08, normal price for a dinner, but kind of expensive for fast casual food. Owner Suggestion - Congrats on all your 17+ years of success from New York to all over the world and not having to franchise in the United States. 229 locations and growing + 121 international locations and growing.

I've been a fan of Hot Ones since the show started, so it was natural for me to want to try the hot ones sauce when I found out it was available at Shake Shack. Prior to this I've never been here, so this is what the review is relating to. My boyfriend ordered the Hot Ones Angus Beef Burger. I'd give it a 3/5. The burger isn't anything special on its own and I wasn't a fan of the Hot Ones sauce they used on the burger. It has spice, but it's not necessarily hot and it isn't really that good in flavor. Also, the burger quality is similar to that of Burger King. I don't know how to explain that - maybe I'd compare it to a whopper minus the lettuce, tomatoes and cheese. The flavor was similar is all I can really say. Next up is the chicken bites. They were okay. I don't have much to say about these either. I ordered the Shack Sauce to go with the nuggets and simply put I'm just not a fan. Last but not least is the Hot Ones Bacon Cheese Fries. I'm giving it a 2/5. As much as I love fries and fries normally save anything, something about these fries just missed the mark for me. I think it was the hot ones sauce - even on the side it just isn't good and I'm also not a big fan of the cheese on the fries. I wonder what kind of bacon they use too, or if it was just too much oil on them. The funny thing about this review is that I'll try Shake Shake again, eventually. I hear the shakes are good and maybe their chicken sandwich would be more up my alley. This review was solely for the purpose of reviewing Hot Ones.

Over the top delicious- skip counting the calories here because you just need this indulgence every so often!!

This is a great place to grab a juicy burger and a delicious milk shake. I have tried all the flavors of shake, but I like to keep it traditional and go with the chocolate or vanilla shakes. As for burgers, keep it real and go with the double cheeseburger! Lots of seating and online ordering makes it way more convenient. I would give this place 5 stars, but I did experience with an employee not being able to find my order. Otherwise, this is a great spot to get some good grub.

3 stars for ease of ordering, on time ready for pick up and yummy crinkle cuts. Burgers were cold. Size was small and overall taste was bland. Not the same quality of Shake Shack Bryant Park. True Burger either on Grand or Broadway for the win. Sorry S S.

Last time I tried Shake Shack was in Las Vegas during the Spring, & it was a bit under cooked & the LV manager wanted me to have the best experience so they gave me a voucher (I really appreciate the kind gesture). Lucky for me a Shake Shack has finally come to the East Bay! I ordered my burgers through the app & it was an efficient & effective way to go in & out bc parking is metered. Knowing that a single Shake Shack wouldn't satisfy I ordered the Golden State Warrior Double Burger. This time it was cooked thoroughly & the Grassfed Beef really makes all the difference in the outcome of the final production, of a juicy flavorful burger. Moving onto the buns, which doesn't come from traditional flour but potato. This unique bun comes from Martin's Famous Pastry Shoppe in PA. Add a slather of butter with a smoked garlic aioli, & it's a match made in heaven. Glad I was able to have an awesome experience once again. Thanks! Shake Shack!

Shake Shack is opened for indoor dining so the lines have disappeared. . "outdoor" dining is inside the building. offerings: "burgers. chicken, fries, dogs, shakes, .... "Golden State Double" (10.99) -2 patties with 2 slices cheddar cheese with lotsa pickles and garlic sauce. -burger notable for it's gristled, dry tasteless meats. heavy sodium aftertaste. -hearsay they use the "smash" method to cook the burger, not a fan, in & out's double double is juicier, tastier, 1/2 the price. service and ordering via the kiosk is easy. associates fabulous. 3 stars for the food.

So I really love shake shack! I usually only get to have them when I fly back East or I'm on an airport like Las Vegas that has one but now we have one in my own backyard! I always order the single cheeseburger with fries. For some reason every time I order ( and this is from any shake shack) the lettuce on my burger it's literally always wilted and gross so I end up pulling it off! Same exact thing happens at this location. I'm not sure why but it's just something that happens. So this is the only burger joint that I eat my burger with just meat, cheese and sauce and guess what it's still delicious! I can't do that anywhere else! Yesterday was the first time I actually went inside and picked up my order and it's actually really nice inside! Cute little atmosphere and bright lighting. Also a lot more spacious inside than I would of thought. I'll be back soon. Next time I'll get a shake!

Online pickup order. My order was hot, fresh and delicious. Time estimate was spot on and fast. Customer Service was excellent even when they were super busy with the lunch orders. I will definitely come back. Thanks for making my lunch experience so awesome on a rainy gloomy day! Xoxo

Ordered a bacon cheeseburger, the cheeseburger was small, the meat patty was burnt, flavor was meh, I've had way better burgers down the street at Lotus.

Solid burger, but its price is 50/50. The back of my bun looked like it was ripped a little bit which I don't mind. All around good burger. Would recommend if you want something simple, but iconic.

The Shake Shack empire just keeps increasing its presence in the Bay Area and with their first new location in the East Bay, in Oakland's Uptown neighborhood, they may just have just opened their most beautiful location yet, as it is on the ground level of the magnificently restored Uptown Station complex. Located on the corner of Telegraph Avenue and 20th Street, Shake Shack is hopefully just one of many window-filled storefronts to take over the many retail spots that are still available at Uptown Station which is a mix retail and services on the ground level and offices on the multiple floors above, and after walking through their lobby the rehabilitation a building that once housed various department stores is nothing is nothing short of remarkable. An atrium lobby filled with sunshine, all that is missing is more businesses to populate its ground floor, and thankfully one of those businesses taking a chance on this refurbished architectural icon is that of Shake Shack. Founded by restaurateur Danny Meyer, Shake Shack started out as a hot dog cart inside Madison Square Park in New York City over twenty years, and its popularity steadily grew thank to their growing menu of moderately priced smash-style burgers, shakes, frozen custard, and crinkle-cut fries that are all made in house with the freshest ingredients. I have wanted to visit the newest location of Shake Shack ever since they opened in Oakland late last year, and recently finally got the chance to after visiting a friend who worked in the Uptown Station building that houses this new location. Windows that stretch from the floors to the ceiling, plenty of casual booths to sit in, and a convenient open kitchen area that is fronted by a pick up counter made for this location, is a certifiable feast for the eyes. Of course, they had their requisite kiosks with flat-panel touch screens for customers to order from ready to go to make it easy to pay and wait for one's food. Since I have already eaten the signature hamburgers at Shake Shack many times before, I decided to step a bit out of my comfort zone today and opted to order their Chicken Shack chicken burger, which was a crispy chicken breast served with lettuce, pickles, and buttermilk herb mayo on a toasted potato bun. What is nice about ordering from their kiosks is that they remind you that you have the option to order extras for your sandwich such as tomatoes, sliced onions, and Shack Sauce. But what I did notice is that you definitely have to look for the extras on their kiosk order screens, as there is no reminder at the end of your ordering experience that will remind you to do so before you check out. In addition to the Chicken Shack, since it was warm outside and the business is called Shake Shake, I decided to order their Cookies & Cream Shake to go with my meal. All told, my total was a little under 15 dollars for my sandwich and shake after tip. After waiting in their clean and natural-light filled dining room for about ten minutes for my lunchtime meal, I was presented with my shake and sipped it immediately and took my Chicken Shack on the subway to enjoy at home. After waiting a few extra hours to enjoy my takeout order, I was thoroughly impressed with how well my meal held up, as after a quick run in my toaster, my chicken and bread combination was still flavorful with every bite. And why should it be, as their burger wasn't necessarily on the heartier side, on top of being sold for what one could consider a higher price point versus that of their competitors. But I have to admit I do love the food options at Shake Shack and am so thrilled that they took a chance and opened a location in downtown Oakland, when so many of their competitors chose not to. Do I wish they considered expanding their menu to feature more burger, chicken sandwich, and sides options? I sure do, as I feel that there is so much room for growth. At Shake Shack, they are providing the residents of the East Bay Area a high-end fast-casual burger option and job opportunities that they never got to experience before, with burgers and shakes made with quality ingredients and tastes as such, and for this we should all be grateful. Everything old is new again at Uptown Station complex in downtown Oakland!

This is such a randomly amazing Shake Shack, I couldn't not leave a glowing review. Everyone is just super friendly and they provide really excellent customer service. If it didn't say Shake Shack you'd think you were at a very cozy, friendly neighborhood burger restaurant. Even the guard was polite. Please go here and give them business. Also the cherry hibiscus lemonade was bomb and has free refills.

Burger was horrible no flavor the texture is indescribable, I wanted to like this place but not worth the money. Way better burger choices in the area I do not recommend. Try big guys instead.

Whenever we're in the area we stop here. The food is really good. It's burgers, fries and shakes. Everything is an exceptional version of said item. The ingredients and the unique combos make it worth the price. The shakes are to die for and thick. They are currently doing a promo with milkbar. The financial district leaves a lot to desire for Oakland. However, this is a welcomed business. The bathrooms are in the building and you need to get the code from the counter.

I went to shake shack today and was greeted by Essence. She was so pleasant and helpful. Definitely will Be back.

5/13/22 So, I wrote in depth about this in the review for the Palo Alto location, but basically none of the CA Shake Shacks are good compared to NY's. That said, this location has the worst burgers of the 4-5 locations I've tried... 1. Golden State Double $11.49 "local grass-fed beef double cheddar cheeseburger topped with pickles and smoked garlic aioli": So, I guess I should have paid attention to its description--yes, there's only meat, cheese, and pickles. That's it. Exactly as it says. And barely any of that aioli sauce. Honestly, I couldn't even find any at all. But that's not why I am saying it's the worst burger--it's cuz the meat are basically carbon saucers. Dry and crunchy. NOTHING like the ultra juicy patties of the NY locations. Like, what's with these "local grass-fed cows"??? Stop feeding them grass if they're gonna get all juice sucked out of them. Or hell, if all the cows around here locally are anorexic, get cows elsewhere please! 2/10 2. Crinkle Cut Fries $3.39 "crispy and cut from golden potatoes": Alright, so the burger was awful, but these fries are the best of all CA locations I've tried! Crisp and savory on the outside, and decently meaty inside. I'd say 80% as good as the NY locations, which basically have some of the best fries in the world. 9/10 3. Blood Orange Citrusade, Small $3.89: Well, it tasted good. Can't say it tasted like blood orange.... and if it were really made from blood orange I'd be shocked they'd sell it for $3.89... so who knows what they actually used? Well, anyway, it did taste good as I said. 6/10 So, even though I loved the fries, really if their burgers aren't good, it don't matter... 1/5 #oakland #fastfood #americanfastfood #hamburger #burger #fastfoodburger #fries

** The following review reflects my delivery experience DURING the COVID-19 pandemic. ** Well, hell's bells, I didn't even know there was a Shake Shack in Oakland. They have certainly multiplied since they started as a lonely hot dog cart in Madison Square Park in NYC's Flatiron District two decades. It was high-end restauranteur Danny Meyer who converted it to the mega-operation that began with the "shack" in the middle of the park. It was there that I would find any flimsy excuse to patronize, wait in the endless line, and get my Double Shake Burger, Crinkle Cut Fries, and Chocolate Concrete in a portable cardboard box (review: https://bit.ly/3eCYqS4). Them's were the days. Flash forward all these years later, and I can't even fly to New York until we achieve herd immunity with this pandemic. The Concrete has become a distant memory now that those calories have stuck on me. However, comfort food is a good thing right now, and my instant recognition of Shake Shack made it hard to 'shake' my hankering for their food (pardon the pun). I decided to order the $11.45 Shack Stack, a sorta Double Double with a meat patty matched up with a 'shroom burger with lettuce, tomato, pickles, and sliced onion, all enclosed in a lettuce wrap (photo: https://bit.ly/3uEJBUF). It hit the spot - even without a bun. Jamie W. went for the $10.95 Smoke Stack, a straight-up cheeseburger with chopped cherry peppers. He had the smoked bacon removed as well as the bun but went for the lettuce, tomato, pickles, sliced onion, and the lettuce wrap (photo: https://bit.ly/3tFcu1K). We shared an order of the $3.25 Crinkle Cut Fries just because, and frankly they were the best part of our meal (photo: https://bit.ly/2QdwUS2). The memories came flooding back to me of those days of yore when I gorged on their fully loaded burgers in Madison Square Park. Is a return visit in the cards? Soon I hope. FOOD - 4 stars...burgers without buns work just fine AMBIANCE - n/a...I have no idea, it was a delivery SERVICE - 4 stars...came the way we wanted TOTAL - 4 stars...Shake Shack still rocks my world RELATED - Hungry for a burger? Here's a collection of places I've tried and reviewed: https://bit.ly/2F1vRer

Ate a burger fries and Oreo shake with my partner. Needless to say we both had stomach issues for 24 hours...food was chewy. Shake tasted like a shake but I've determined I'm never going back there. Also, took 20+ mins to get two burgers fries and a shake. Lastly, why do you have 8 TVs that show the same adds on the food people already bought?? Felt like a psych ward created by the Joker Stay away! Plenty of other burger choices that won't give you stomach issues and that actually taste good

There a cashier in training who took my order. I can tell they have a supportive team here. Food was fresh and took less than 15 minutes. The place was clean and the staff were friendly.

Someone's review from two years ago years: "I think this place is still figuring things out." They haven't. I went here on a Wednesday, not too busy. My friends and I ordered via ipad/tablet. Our name was called and the employee said it must have been someone else, our food wasn't ready. We went to check again and were told "your food has been ready for a while, that's why it's cold." I'd specifically ordered no pickles, no Mayo. My sandwich had both. I took it back and got a replacement. It had pickles again. Whatever. It was supposed to be a chicken sandwich and the amount of chicken in it was literally one chicken strip. Sad. I didn't get to enjoy it there, nor my beer, because as soon as I sat down with it an employee awkwardly came up and said "my manager says you have to leave." We looked at round, confused. "We're closing." Lots of people were still sitting there and had just ordered--after us. Super rude and...illegal? Isn't illegal to force/allow patrons to take open alcoholic beverages onto the street? My friend was furious. At least tell us what's going on when we're ordering, tell us "to go only" or something. We walked to the tables outside of Xolo and ate our food and drank our beers there. Food wasn't good.

The shack obsession continues. I didn't have any problems with waiting for a order on a Saturday afternoon. For a decent sized order, it came out on time. Everyone liked their burgers. They were juicy and tasty. Pickup was very easy and quick. Service was nice.

I must say, I haven't met a burger that I really didn't like. But there are certain establishments that I can easily go back to over and over and over and OVER and OVER again. Shake Shack is now one of them (along with IN n' Out, SuperDuper and Gott's)! The star of the show is absolutely the burger itself! There's something about the mix of beef and how they cook the edges to be slightly crispy. And I like how their buns are still sealed on the bottom so that all the beef juice doesn't escape and dribble down your hands then to your arms. However, I can very well argue that the fries can be a star in itself too! Their crinkle fries were piping hot, crispy, and has an amazing addictive taste. And because of all these reasons, their french fries has rose to the top of my fries list and knocked all the competition away!!! Thanks, Shake Shack, for opening up in the Bay Area. I'm pleased to say that I am a fan-girl now. NOTES: There are no free parking spots, so, make sure you feed the meter. I image once the economy picks up, there will be no where to park either. Staff was friendly.

I'm glad I waited a few months for this new spot to get settled in as new openings are bound to have snafus such as long wait times/lines, etc. If I gain an exponential amount of weight due to the now smoothly run Shake Shack- YOLO! Ordering via the app couldn't be easier and my palette says YAY while clothing will surely suffer from all too frequent visits. The brown sugar milkshake is especially amazing!

Shake Shack is incredible. This location is no exception. It's right up there in my book with In-N-***. It's slightly more expensive, but just as yummy. I'm beyond estatic that I finally moved to an area with both close by. Their burgers are so good! You can't go wrong with the ShackBurger or ShackStack. I tried the Golden State Double last time I went and it was a big heaping pile of meaty deliciousness. I loved it. Gotta keep your eyes on the fries though - their crinkle cut fries are delectable as well. The Winter Citrusade they currently serve at this location is also bomb. It's a key lime and blood orange lemonade, absolutely delicious. Their chicken sandwich, not quite so much. I've only tried their chicken sandwich once and I don't think I'll ever try it again. It's definitely not the most flavorful item they serve. I would recommend sticking to their burgers and fries. Overall, my experience here was great. The pickup process was easy. I placed an order online and then immediately drove to the location for pickup. My food was ready before I got there, which was 3 minutes before the projected pickup time. The employees were super quick and had my food to me about a minute after arriving. It's downtown so parking can be a debacle, but I was able to snag a street spot with no meter. From the more negative reviews, it seems like they might have taken awhile to get their footing, but everything is working well now. I'm adding this location into my regular burger joint rotation!

This is their first location in the East Bay in Oakland Uptown Neighborhood We order the shack burger and plain hamburger with fries. The size of the burger was small for the price you are paying. The fries were not as crispy as I would like them. When you step inside the store it looks very modern but there weren't enough employees working and their service was very slow.

I grew up on the East Coast so I've eaten my fair amount of times at shake shack and it was always one of my favorite burger places to eat (it's so good that I'm pretty sure it converted my mom to liking burgers). I came to the new Oakland location to check out the new Korean items. I only waited 10 mins or so after ordering around 11:30 AM (peak lunch time) on the weekend with a good amount of people waiting around, so I think they did a pretty good job getting everything ready quickly! Overall, I thought the food was good but the burgers weren't the same quality I remembered. The shack burger was a bit more dry than I recall and the Korean fried chicken was pretty dry as well. I'm not sure if the chicken was as crispy as I expected it to be either (it felt like it was almost breaded only on one side?). I think there was an attempt at the flavor though and I still enjoyed the Korean gochujang Mayo that went with the fries. The fries at shake shack are some of the best from a fast food chain and are even better when you get them fresh. The black sugar vanilla shake was also decent -- the flavor is definitely there but I wish there was a little more vanilla flavor and it was a tad too sweet. Overall, service was good and there's room for improvement on the food. I personally like the regular menu more than the new Korean themed items.