Shake Shack

Quick service. Food was good. Friendly staff. Ordered a shake and burger for $25. Expected for airport food but still pricey.

Waited a while for food but there were a ton of people as well so you can’t rush it too much. Wish the sandwich had a little more to it since the cheese curd patty made the sandwich more dry.

Our flight was delayed for 3 1/2 hours thanks to an orange tantrum. We decided to walk all the way across the airport to the Shake shack to treat ourselves to a shake only to arrive and have them tell us that they were sold out of shakes. At least the staff person that we spoke to was really nice and friendly. They should be promoted to management. How could a manager fail more dramatically than to fail to stick his store with the title item?

Pretty good place to grab a bite to eat. I ordered the smoke shack, no peppers, with fries. With it being in the airport, it was a little busy and order did take a minute to come out. But once it did, it was nice, warm and delicious. The tables for Shake Shack were a bit dirty and so was the floor- this was my only issue. However, I was able to find a table to sit at and eat. Condiments bar was nice and stocked, too. Overall, I would recommend this place

RIDICULOUSLY slow service with an absolutely ZERO sense of urgency when filling orders, with dozens of people backed up waiting for food, even though the ordering line was never particularly long in the first place. Do not eat here if you have a flight departing in the next..say...two hours? You would likely get faster service at one of the sit-down bistros, and it probably wouldn't cost you much more, either. This is definitely NOT fast food, yet they somehow still have the audacity to hustle you for a tip when paying via credit card at this "fast food" counter. Laughable.

Shake Shack is the ultimate stop for delicious burgers, crispy fries, and creamy shakes that hit the spot every time. Known for its fresh ingredients and bold flavors, it’s a fast-casual favorite that turns a quick meal into a crave-worthy experience. The ShackBurger is a must-try — juicy, flavorful, and perfectly paired with their signature crinkle-cut fries. Don’t skip the hand-spun shakes or frozen custard for a sweet finish. The vibe is modern and lively, with friendly staff and quick service that keeps things moving even during busy hours. Whether you’re grabbing a bite on the go or sitting down with friends, Shake Shack delivers big flavor with a smile. ✅ Highlights: Juicy burgers, crispy fries, indulgent shakes, and great service. 💯 Perfect for satisfying comfort food cravings anytime.

made fresh to order burger. it was delicious. ive been to other shake shack locations but this one was really good. the burger came out hot and seasoned well. the fries super crispy. only issue is the prices are more expensive because it's at the airport. located in gate F in the back. there is seating inside and outside the restaurant.

I ordered the bacon egg and cheese sandwich and it was fantastic. It far exceeded my expectations. Considering this was an airport location, I was expecting a tired old powdered egg sandwich. But it was the exact opposite. It was a freshly made fried egg. Overall one of the best fried eggs sandwiches I've had. The next time I'm at terminal 3 at PHX, if it's breakfast time I'm headed straight for shake shack. It was a little crowded and it took a little while, but it was totally worth the wait. Thank you