Shake Shack Prudential Center

I ordered a veggies burger and fries, my hotel is only few minutes away, I ate it straight away when I am back in my room but everything is cold. The food was cold to begin with. The veggie patty was so salty and oily and I just could not eat it. Totally waste of money. I usually like shake shack but food at this branch is horrible. Never again.

Who has a priority lane for cash only customers… huh 🤔 The rest of us who live on plastic / digital currency stand in line for the next kiosk to order digitally. If you are going to dine in, pls grab a table number, yes it’s a mandatory input for ordering…lol The server brought the burger to the table ( yes based on the table number tag you entered while ordering)… I had no issues with the service. The place is nice and clean, has a good vibe to it. Food is decent, better than fast food burgers for sure.

On the last day at Boston, before we went to the airport, we grabbed a burger from this store in Prudential Center close to the entrance to Sheraton Hotel. I love the best seller Shack Shack Burger. The fried mushroom is very crispy in contrast with the stringy cheese. very delicious. It is highly recommended.

Went in today to order some chicken nuggets and was shocked how old the oil was. Buyer beware. Not only where the chicken nuggets burned, but the oil tasted days old. On the good side, the employees were mostly helpful.

This was my first time at a Shake Shack. I was blown away by the flavor of the burger. The milkshake was okay I’m personally not a fan of the iPad set order, but overall it was a great experience.

I did dine in and paid at the self serve touchpad. If you chose dine in take the number you put on the order and you can sit down at a table anywhere in the lobby and they’ll bring your food tray to you. Typing this down because I had a random person ask me if they bring the food to the table or not and I told them yes they do if you choose dine in. I’m only putting 4 stars for the food because they barely put any cheese sauce on my cheesy fries.

My first time trying Shake Shack and I really enjoyed it.

Jayden was extremely helpful with helping us to navigate my son’s egg allergy. He went over and beyond to make sure that our experience was safe!!