Shake Shack Thayer Street

A drop over priced for what you get & salty flavor for my taste. But still manages to be satisfying. This location benefits from its proximity to Brown University’s zeal & is surrounded by other interesting shops & restaurants.

Fast friendly service whether in person or delivered, fresh ingredients, tasty burgers. Have eaten here repeatedly.

I was extremely dissatisfied and disappointed on my 2nd visit which Shake Shack paid for since the 1st time I visited they skimped me. 1st Timer, I tried the Avocado Bacon Burger and THIS is what I got, First two photos. The 2nd time I went I got what you see in photos #3 & #4. I say this with no doubt I will never return to a Shake Shack again. The store was not busy, so why rush to throw sandwich together sloppy?, they never texted me regarding my order when it was ready like they say they will do. The workers on Thayer st just don’t care. Take the avocado bacon burger OFF the menu!

Shake Shack could always their standard no matter in East Coast or West Coast or in Japan or in HK The price is bit expensive than eg in HK and that is reality… US fast food in US is expensive than many other countries Burgers 🍔 are excellent as expected Fries are just okay Beer 🍺 doesn’t surprise me too!

I really enjoy Shake Shack. When I'm craving a good burger it's usually what I want. I think for a burger place it's one of my favorite ones around. Especially if your considering it's a fast food burger. Better than five guys for sure. I'd say 8.5 to a 9 outa 10 on a good day. While I don't eat here all the time I can say almost everytime I'm satisfied. The beef has a nice crispy char on its edges. The patties are good size (more on the thinner side than thick). Very tasty burgers with nice squishy buns & good flavorful options. Don't know why shake is in the title because I think the burgers are the standout. I've tried the shakes they were kinda mid & the fries are nothing to brag about. The smoke shack is where it's at! It's Busy mostly all the time & hard to find parking anywhere on Thayer street. They could expand their menu, but I'm a fan for sure. Looking forward to more locations opening!

This is the most disgusting cheeseburger place in Providence. It had been over a month since I placed my last order. Their national office assured me the issues had been dealt with and asked me to give them another chance. Every single patty is burnt to a crisp. Half of the lettuce is spoiled. The department of health needs to investigate them for food safety.

Workers seem very upset here. I asked the employee how to get into the restroom and he didnt even look at me while he gave the answer. My order didn't take too long (~15min) and the food tasted good. I was disappointed with how unclean the facility was. Napkins were empty at the dispenser and the trash was overflowing. The front order lady was very nice and helpful though.

The food taste great, worth the wait. I sense they are using higher quality ingredients than most burger places. Lots of staff on hand making the food here. Sometimes there is a long wait time due to popularity.