Ronald Cheung
Google
I visited this restaurant on a weekday around 2 PM, and the dining area was fairly quiet — only 2 to 3 tables were occupied. Given the low foot traffic, I had hoped for a smooth and pleasant lunch experience, but unfortunately, it fell short in several areas.
We ordered four items: fried rice, dumplings, chicken sesame cold hand-pulled noodles, and Shang beef soup with hand-pulled noodles. The biggest letdown was the noodles. The hand-pulled noodles were far too thick — closer to the size of udon, which completely misses the mark. If you’ve ever had proper hand-pulled noodles in Asia, you’d know the standard thickness should be somewhere between spaghetti and angel hair pasta. This version was heavy and lacked the chewy texture you’d expect from authentic hand-pulled noodles.
To make matters worse, the dumplings we ordered didn’t arrive until the very end of our meal. A server came by to inform us that the chef had burned the first batch and needed an additional 20 minutes to make a new one. While I appreciated the honesty, it didn’t quite add up — I glanced into the open kitchen and saw the chef chatting casually with another staff member. It didn’t seem like they were too busy or under pressure, which made the delay and mishap even more frustrating.
This isn’t my first visit — I’ve dined at this location before and also at their other branch. The other store clearly delivers a better experience, both in terms of food quality and service. It makes me wonder if the lack of customers and activity at this location has led to complacency in the kitchen.
Overall, a disappointing visit. With so many options out there, consistency and attention to detail are crucial — and sadly, this location didn’t live up to expectations.