Shanghai Restaurant

The customer service is out of this world! They have a lunch special that is unbelievable. We actually came back for dinner the next day because we really enjoyed our food. We got pork lo mein, orange chicken, egg rolls and hot and sour soup. The soup and egg rolls are the best in town! The lo mein and orange chicken were very good as well. Will definitely return.

Hands down the best Chinese restaurant I’ve ever had! The crab rangoons were perfectly creamy (best i've ever had) and everything tasted so fresh and flavorful. The service was amazing too, everything came out so quick. Just an all around incredible experience. I’ll definitely be back every time I’m in Durham! We tried the Pork Mei Fun and the Shanghai Duck, both delicious.

Everything we tried was good. Portion sizes are big so go hungry. Price is great for the quality and portion sizes. Staff were very attentive and made sure every one was taken care of.

Pick up order for chicken lo mein. Had high hopes from presentation l, portion, price, and appearance but it needs more sauce and salt. Just tastes like noodles and onions and onions with quite a bite for this dish.

After church service we decided to order lunch to takeout. We called and placed our order while in route. After paying over $70 for our order the food was ready at the counter for pick up. My sister noticed on the screen that the wrong item was in the order and brought it to the nice young lady's attention. She was very accommodating in correcting it. My sister and I then checked all items to make sure everything else were correct. My sister noticed that one of the two crispy fried wontons was a much smaller size than the other. She brought it to the young lady's attention and once again she was more than willing to be accommodating, however, the man that came behind the counter at this moment decided to say we received the correct size as it was part of the lunch menu. Instead of him taking the time to see what we both saw he chose to give us a bad attitude and attempted to argue with us. After I asked him why do he not just look at what my sister was describing to help him understand why this was a very obvious size difference, he took the item from the young lady and abruptly left the counter with uttering in anger while going to the kitchen. When returning he'd given us a replacement of what was now thesame size of the one we kept. I said happy holidays to him,however he chose to not acknowledge me. The young lady remained pleasant. As a person that teaches others on customer service etiquette, I was baffled by the way this man chose to react to my sister's request. If he was having a bad day, he would have been better off not interacting with customers if he was uncapable of being pleasant and respectful. This was my first visit and I would rather visit another restaurant where management shows appreciation to their customers. I hope that the man we dealt with reads this and understand that treating others with respect and taking time to not just listen but to show gratitude to all customers. Kindness will go a long way. I would rather give 5 stars if he'd made the visit pleasant with good cheer.

Love this place! Sesame Tofu is so good and the general Tso chicken was so flavorful. This is me and mom’s go to spot. Best shrimp and scallop dumpling I’ve ever had. I grab them once a week usually for lunch at work. MUST TRY

I go weekly for their spicy general tsos chicken, it's amazing! the staff are quite nice and they're always very good even if they're busy. they get complaints about things being too spicy though so tell them slightly spicy or if you want it really spicy ask for their chilly oil ;)

Tonight we ordered for delivery. After waiting for two hours (and calling twice to check on the order) we finally got our dinner. We’ve always had good experiences but the food was below par. It was an expensive meal that was cold and didn’t taste good to us. This won’t happen again. One good thing, the driver was clearly working as hard as he could.

It's been 8 years since I last reviewed Shanghai but I can assure you I've been there many times since, and this last time I happened to get the same thing I got for my first review - The Mongolian Beef. It's still just as tasty, and the service and ambiance are still just as good. I've tried a lot of Chinese restaurants around the triangle over the years, and this is the best I've found.

After a challenging medical diagnosis, this place hit the spot. A clean, albeit dated decor, with a welcoming staff. This appears to be a fan favorite, as there was a bustling lunch crowd. We loved the inclusion of complementary hot tea, and focus on timelessness of service. We ordered lunch - chicken w/ black bean sauce and pork fried rice. The food was good, however we noticed a lack of balance - especially in regards to the black bean sauce as it registered as too salty. Would definitely try again, in fact looking forward to it. A family run business with a lot of love! Loved the veggies! Americanized Chinese: 3.9

Finally MaPo Tofu. Very tasty with a generous amount of tofu in a savory sauce. Worth the trip here. Probably one of the best Chinese restaurants in the Triangle

In the midst of a cold day and viral illness, when a craving for Chinese food hit me, I ordered to go from Shanghai restaurant and it did not disappoint! I got the: - Hot & Sour Soup: Good balance of vinegary and spicy. I usually love the addition of woodear mushrooms in hot & sour soup, which this one didn't have, but it was still good and had a variety of toppings (normal mushrooms, tofu, bamboo shoots). - Egg Drop Soup with Wontons: The wontons were huge and filled with tender pork. The soup itself was good with silky egg strings, though I did need to add soy sauce to supplement some salt. - Roast Pork Lo Mien: Perfectly umami with tons of sweet roast pork, crunchy vegetables, and slippery noodles. For all three items, portion size was great at a reasonable price point. The food was prepared quickly (in the time it took me to drive over there, so ~12 minutes) and the person at the counter was very nice. The inside ambiance also looked nice and there is plenty of parking upfront. 9/10 would recommend!

As someone who lived 3 years in China, I can tell you this place is the place to go. Huge portions, great food. This is the only Chinese place I will eat.

Hands down, Shanghai is 1 of the best Chinese restaurants in the NC Triangle area. Been here multiple times with my girl and family. The Salt & Pepper Crispy Fish is a must-order. It's spicy but not too spicy, and the amount is good for the price. It comes with bits of green chiles and red peppers. We often have a few pieces left for takeout if it's just me & my girl eating. This is the best Chinese style crispy fish we've tasted. Slightly better than Tai Pei's crispy fish in Cary. In our latest visit, my girl wanted another dish with some meat and vegetables, so we ordered the Happy Family, which comes with chicken, shrimp, and pork as well as various vegetables that go well with the meat and its sauce. It's a perfect balance of flavors that make a fantastic combination with the crispy fish and fried rice. Both dishes come with simple fried rice (of white rice if you prefer that). Tasted fine but if you want more loaded fried rice, they have various choices. We usually get the Wonton soup for 2, which comes with 4 pork dumplings. It comes with the flour flakes for soup. Not bad for $6. It's also nice that Shanghai offers complimemtary oolong tea. Not many Chinese restaurants in the Triangle do that nowadays, so we appreciate that. Ambiance is fine, not too big but spacious enough to accommodate a larger family group. We didn't have to wait long to get seated. Customer service is fast and friendly; waiters answered our questions clearly, and served professionally. We will surely return to Shanghai again.

Excellent, excellent, excellent. Better than anything we have in CLT by a mile. We usually go to Szechuan in chapel hill but this will be added to the rotation on UNC visits. Strip mall, nondescript interior (fka a Mexican restaurant (?) but who cares. Superb, comprehensive hunan menu, lots of eggs, soups, noodles, and standard fare. Eggs with beef, sesame tofu, cumin beef, salt and pepper shrimp (peeled or unpeeled- we went boring no shells ). Try the shrimp toast too!!!

Lunch is an awesome, awesome deal. $10 for any entrees on their menu and it comes with brown, or white, or fried rice; and either soup or egg roll. There's complimentary tea too. Try it! It's a good bargain for decent food.

love: orange chicken (extra crispy), szechuan string beans not my fave: delivery takes too long, takeout is the way to go *my go-to for Chinese for the past 7 years

We love Shanghai! The lunch specials are such a great deal and the food is always excellent.

What happened to Shanghai? I stopped in to my most favorite Chinese joint for dinner and was seriously disappointed. Dishes I've ordered many times before were drastically different. Pork dumplings are now made with thin wonton wrapper dough instead of the usual. The pork dish I ordered tasted sour, nothing like the delicious, savory brown sauce it was served with in the past. To add to it, part of my order was wrong. Sadly, I won't go back after this. Did ownership change hands?

Extremely disappointed in this food. There are certain things you should never forget with Chinese takeout. Tonight we ordered sweet and sour chicken and they forgot the sweet and sour sauce. They offered us credit for a free sweet and sour chicken for our next order, but we probably won't order from here again. So...here's what we ordered and a review Wonton soup- good flavor, but that weird artificial yellow color Pu pu platter- ribs were very rubbery, everything else had very little flavor. My husband liked the shrimp toast. The crab Rangoon was alllll cream cheese and a little tiny piece of Krab. Sweet and sour chicken- I'm sure it would've been better if we actually got the sauce. But dry and flavor-less. Shrimp Fried Rice- absolutely zero flavor. If I closed my eyes I probably wouldn't be able to tell the difference between this and white rice. Honey fried banana- this was good. Things to consider- I really like food with good flavor and I lived on the west coast so I have experience with Chinese takeout there. But either way the food was extremely disappointing.

The food has always been cooked perfectly for us. The waitress & wait always remember us. The place is lively during busy hours but not overwhelming.

Food quality is good. The price is even better compared to nearby Chinese restaurants. Not very impressive but very solid quality.

This is our go-to Chinese spot for dine-in and takeout. Although it's 4 miles away, they will not deliver??!! I enjoyed the chicken lo mein, wonton soup, and pork egg rolls. House hot mustard was super hot to me. For my entree, I chose chicken lettuce wraps and added my own peanut sauce. The iceberg lettuce serving was huge; I think it was half of a head of very fresh lettuce. There was plenty for leftovers. Hubby enjoyed the shrimp. Solid joint. Fast service.

My husband asked the waitress for the check, few mins pass by she came with our check and said we need to leave tip since when are tips mandatory??? We WERE going to be leave tip like we ALWAYS do, but after being told to do so we did not.

Hot and sour soup was delicious, broth was rich and flavorful and paired well with the crispy fried wonton chips. Highly recommend. Mongolian Beef wasn't at all spicy but the flavor makes up for it. Try it with some of the hot chili oil they have at the table for little kick. We also ordered the Happy Family, a house specialty. It had a nice assortment of meats including shrimp, chicken, and pork with vegetables. Well balanced yet tasty. Can't go wrong with this one. Large portions... and came with lots of rice. Each dish could easily feed two. Service was okay. We had to prompt the staff a few times for tea cups and utensils. It was a Saturday evening and the place was quite busy. Great place for groups.

I ordered online the food didn't take too long and the service was decent but the food is bland and the chef needs a hairnet.

I have only done takeout from this spot but the food is ALWAYS amazing. I recommend the eggplant stir fry, black bean ribs, and salt & pepper shrimp or ribs. The inside does look nice though whenever I go in to pickup the food. Staff is also nice. Would highly recommend if you are looking for authentic chinese food in the Durham area!

Best Asian restaurant. We have been all over including San Fran's Chinese district and Melbourne,Au Chinese district and nobody beats this place. Add to that, the awesome and friendly people that work there. Every trip feels like coming to dine with family.

The servers were very patient and kind,along with the food having a comforting taste and the overall feel of the restaurant is very nice.

I finally went to Shanghai! If the food in Shanghai taste like this -- I'm going! I was waiting for this restaurant to open up for dining again and as of June 2021, the dine-in option is available again! I stopped by for an early dinner at 5:00 p.m. to avoid the rush and the dining and takeout like was already getting long. I knew the hype had to be real. The interior was beautiful and super clean! A great place for a family style dinner. The menu was pretty straight forward which included a special Chinese menu and the usual menu that most are familiar. If you're dining at a place like this, I would highly recommend to get something off the special menu. That's the good stuff! I went with... Vegetable Fried Rice: When you can taste the age of the wok, you know it's good! The fried rice was perfectly cooked with a generous portion of vegetable! Fried rice sounds like an easy dish to make but it actually takes the perfect ingredients and touch to get it right. Salt-n-Pepper Squid: If you love seafood or calamari in general, this is a must have! The best I've had in North Carolina. It compares the to ones found in popular cities like New York, LA, or one of my favorite Chinese restaurants in the Twin Cities. If it's your first time dining here, this type of Chinese food is not your typical mom and pops. You will be able to taste the true flavors of legit Chinese cuisine. The price point may be higher but you're definitely paying for the quality and experience. Last but not least -- amazing customer service. I loved the positive attitudes and attentiveness of everyone working there, from the folks at the front to the waiters/waitresses. Please treat them with kindness and respect as well. I'm excited to go back, whether if it's alone or with family and friends.

Excellent service, very attentive. Steamed won tons were very good, we had pork. Shrimp with lobster sauce was the beat I have ever had! LoMein was very flavorful, but fried rice had no flavor. We found this on Yelp and overall we were very happy!

This place continues to be the best Chinese/Cantonese food in the triangle. The food is next level, staff makes you feel like family every single time you visit. Perfection. It is clean and well decorated as well.

The food has lost flavor and quality. I couldn't eat it and I have tried, even on a different visits. I'm done. It hasn't been the same since we lost Lie Li Wong. I'm sorry to write a bad review but it's not good anymore. So sorry. Getting a new chef would be a suggestion. Restaurant is noisy too. Bussing tables during lunch and staff yelling across tables. Not the same place it was.

I had not been to Shanghai in such a long time and had forgotten how good the food is there. I had the Garlic Shrimp and fried rice and it was very good.

We come here pretty often! I love the shrimp meifun here. It's so filling and the flavor is not too overwhelming. My second favorite dish here is salt and pepper pork chops. I love that they give you hot Jasmine tea and plenty of rice on the side.

I had a really excellent there Saturday night. The food was cooked to perfection and my order was as good as my previous visit. I recommend Shanghai on Hillsborough Rd, Durham highly.

I have been going there since 2015 and get genuinely great service from the server Mike very amazing customer service and very knowledgeable.

Pretty good in terms of taste, value, and speed! It's your typical Chinese take out place, but ranks above average in both the amount of food they give and the taste and quality of the food. The prices are very reasonable. Call ahead to place your order so that it'll be ready for you when you go pick it up.

My most favorite place to eat. Been going here the last 33 yrs. Always good & if not they fix it. Wonderful menu of choices. Appetizers are yummy. The original owners sold it 2 yrs ago & new owners are just as great. The personnel are always delightful in helping you have a good time & meal. My hubby loved the hot & sour soup the best... The ambience is very nice. Best place in Durham!!

Yo the customer service is extremely wonderful. The know how to run a successful business

Extremely tasty food at this classic, slightly worn looking Chines-American staple. We went for lunch, and enjoyed the egg drop with wonton and hot and sour soups, orange chicken, and lettuce wraps. Will make it our regular Chinese place in RDU! The steamed seafood dumplings were underwhelming.

My favorite Chinese restaurant in Durham! I accidentally found this place when I was helping a friend move and we wanted to get Chinese food afterward. Since then, this place has a special place in my heart, especially for their beef chow fun. I used to love dining in to get my food. Since covid started, I was only able to do take outs, and it's really not the same :( Their beef chow fun has perfectly juicy sauce, but also not too runny. The noodles are cooked to perfection. But when I bring the take out chow fun to my home, I can't enjoy it as much as I do when I dine in. I always try different dishes also with my main dish, beef chow fun, and I'm never disappointed. I recently tried their sweet and sour soup, and it has mild but definite kick to the soup. It's so perfect for a cold winter day. I'm a customer for life! I strongly recommend Shanghai if you are into typical American-Chinese dishes :)

Went again this year on our stay in Melbourne and it did not disappoint. Authentic Cantonese cuisine, not Americanized, nice serving sizes, very friendly service.

Food is great and always fresh; their egg rolls are good; but their croutons are the bomb - Enjoy!! If there are problems they correct it immediately!! However they need to provide a better bathroom experience - Not Always clean

Amazing experience this evening. Outstanding food (house lo mein, General's chicken, and scallop dish). Great service. Nice, lowkey ambiance. 5/5 recommend!

The shangai food is always delicious and always fresh. The attention and service to customers is always great. My family and I love coming here always.

A small, family owned business with friendly folks? Absolutely. But the point is really that every time I get a cold, I would absolutely throw hands for a bowl of their curry noodle soup. Nothing is as tasty, nor drains the sinuses quite so efficiently. Oh, and the rest of their food is pretty great too!

I have been here twice - and take out one. Tonight we ordered one dish and walked out after a few bits is was soooo tired, soooo stale, soooo lifeless. I can't imagine how anyone could rate is above 1 star. The food tastes stale. The seasonings are dead - like the dishes were cooked months ago, frozen, and reheated 3 days ago and served tonight. A McDonald's has fresher-tasting food.

Wanted something that wasn't fast food while passing through the area. Ordered the hot chicken & shrimp. I added extra vegetables , I was pleasantly surprised with the variety of vegetables given. Egg drop soup that came with the lunch special was amazing.!!

Traveling and found this place. Food was delicious. Kung pow was very spicy service was excellent. They serve hot tea with each meal

I've eaten here several times but never been really happy with my food. The service has always been wonderful and the price seems average but the food is nothing special. I think I'm in minority, since this place is always busy. Most recently I placed a to-go order online and while I originally thought it was a little pricy, I abruptly changed my mind once I picked it up. I think they literally gave me ten pounds of food! LOL. I definitely feel that I got my monies worth, even if it was lacking in flavor. But I must reiterate that the gentleman that helped me was very nice and it was hot and ready, exactly on time.

The food here is great! It's my go to spot for something tasty! The menu has so many options that I've tried something new each time! I enjoy how quaint the inside of the restaurant is. The service is great, please be nice to the staff they can get really busy.

Quick service in a nice atmosphere. Food was hot, well prepared and quite tasty Tea was automatically served at the time of seating. Very nice as you don't get that service very often now days

Update: two hours after my spouse threw up I threw up 5 times between 4M and 8AM. This was the only food we ate that night. I am still a little queasy today. I highly suspect the wontons in the soup being undercooked. But who knows. Maybe something was wrong with the noodles and the ocean of soy sauce masked it

Wonderful food, very large portions, acceptable ambiance, surly service. This restaurant in in a shopping center so we didn't know what to expect, but we will be back!

A favorite place to go for an inexpensive lunch with work colleagues! The Cashew Chicken is my favorite, and it's a huge portion, enough to take some home for dinner.

Good food, service and Ambiance, therefore it's popular so sometimes you might have to wait for a table. That bothers you, there is a KFC just up the street that's not so popular.