Shangri-La Bangkok

Our 3rd stay at the Shangri-la Bangkok, and we are in the process of booking my 50th birthday there net year with 6 rooms. ||The staff are excellent, you can't beat the location. For a great day just go walking through the Bang-rak and Talad-Noi areas, there are so many hidden gems, we spent a full day just walking and getting lost, it was amazing. ||The rooms are large, and so is the bathroom, there really needs to be an upgrade to the power sockets to include USB outlets, in addition the TV needs to be able to accept streaming from your personal device. ||The pool area with a view of the river is excellent. ||Beds are very comfy and the balcony rooms facing the river are worth the upgrade.

I’d not stayed here for over 15 years but had fond memories therefore thought I’d give it a go on a recent trip.||And it’s still the same…. Sheer class from start to finish. The service is exceptional…the facilities are amazing and it feels like a calm oasis in mad Bangkok. Can’t think of a single bad word to say!!!||This is a stunning hotel and from what I can see never lets its standards slip.

I just wanted to take a moment to express my heartfelt gratitude to you, Champ, for the incredible tennis lessons during my stay at the hotel. Your enthusiasm and passion for the sport were truly infectious, making each session not only educational but also a lot of fun.||||From the very first lesson, it was clear that you have a remarkable ability to break down complex techniques into manageable steps. Your patient and encouraging demeanor helped me feel at ease, even as a beginner. I particularly appreciated how you tailored each lesson to my skill level, ensuring that I was constantly challenged yet never overwhelmed.||||Your insights into strategy and footwork transformed my understanding of the game. I loved how you incorporated drills that not only improved my strokes but also made me think critically about positioning and shot selection. The way you emphasized the importance of mindset and focus really resonated with me, and I can already see how it will benefit me in future matches.||||Beyond the technical aspects, your positive energy and humor made our time on the court memorable. You fostered a welcoming environment that encouraged me to push my limits and enjoy the learning process. Thanks to your guidance, I feel more confident in my abilities and excited to continue playing tennis.||||Thank you once again, Champ, for being such an amazing coach and mentor. I truly appreciate the time and effort you dedicated to helping me improve!!

I am a "professional" traveller. I have 59 nights in this property for 2024. I know the property and staff well. ||The staff is friendly and experienced. Room service is good, not gourmet, but more than adequate. The property and rooms are OK. The Shang offers some good value but the rooms and property are a bit dated. Younger travelers wont care. The view from he balcony rooms is amazing and would make the place a must stay but there is a glaring issue.||The hotel allows smoking. All hotels in Thailand are non-smoking but the Shang duty managers will NOT enforce the rules. So, despite the promise of a non-smoking hotel, you are guaranteed to have a room full of cigarette smoke and clothes that smell like stale smoke. This problem has happened to me FOUR TIMES. When you alert the manager that there is smoking on the balcony, the only thing they will do is offer to move you to a new room with no windows. In my case, this was at 2:00 AM when the partiers return to the hotel and move to the balcony. I am seriously allergic to cigarette smoke, so this issue may affect me more than others. However, if you have health concerns that are aggravated by cigarette smoke, find a different property. ||I have had Diamond status (60+ nights annually) at Shang before and have 59 nights for 2024. It doesn't mean much, if anything. Loyalty is definitely NOT rewarded by Shangri-LA Managers punish good guests and do not want to act on complaints. Easier to move or get rid of the guest that is complaining. ||The final straw for me was that one duty manager refused to do anything about the smoking or loud sex on the balcony (I can't make this up) without a recording of the action on my phone. I guess they don't believe their guests? I stop being a detective years ago. I think the manager asking me to spy on their guests is really unprofessional and weird but kind of sums up the issue.||Otherwise, the Shang is a good hotel. The prices are really fair, the beer is cold and the coffee is strong. I had really good Pad Thai from room service. The RS team is just great and treats me like family. Housekeeping, too. As long as you are OK with cigarette smoke in your room, the Shang is a good choice.

Nice and elegant hotel with comfortable room. The bed is a little bit hard, but is tolerable. The fitness center is nice. The outdoor pools are quite small, which are suitable for kids. Breakfast served at the first floor is great, including some traditional Thai foods and a variety of choices. I like homemade ice cream a lot. The main build of the hotel is not quite easy to access via public transport. The hotel had ferry taking guests to the mall across the river, 6 times daily.

We booked here as a family of 4 we had a river facing suite. This place is absolutely stunning. It's absolute perfection. As soon as we stepped into the lobby we were in love. The staff are just amazing. We were looked after beyond anything we could have imagined. Room was big, spotless and had a fab view of the river. Food was fantastic. Breakfast being very busy though. But more than enough choice to choose from. The pool was beautiful and the staff are very attentive. Placing towels in beds for you. They have 2 or 3 life guards that were very strict so they're was absolutely no messing around making it a very safe place for families with young kids. Food at the pool was delicious. The pool is right on the river so you can just sit on the lounger and watch the river action. We had club access which we loved definitely worth the upgrade. Breakfast up here was very peaceful again with beautiful views of the river. Staff are excellent here too. We checked back in here after we visited ko samui and it didn't disappoint. At night a lady sang by a piano which brought a lovely atmosphere. Location is great. There's something quite magical about being on the river. We would usually stay in sathorn. Will be by the river from now on. |Our 4 year old still talks about this hotel.|We will absolutely be back. We've stayed in many many 4/5☆ Hotels in bangkok over the last 12 years. Nowhere has touched the shangri. |Thank you so much guys. |We cannot wait to visit again next year.

Fantastic hotel! Comfortable rooms. Amazing shower and bathroom! The breakfast - so much choice. Literally anything you could wish for! Mostly the wonderful staff here need a mention. So warm, kind, friendly and cannot do enough for you!! Travelled for my friend's birthday and they went the extra mile!

Wonderful hotel with great riverside location. Great piano bar with a couple of restaurant options as well. The restaurant we chose was great. The rooms were great, clean and well presented. Would definitely recommend to any traveller.