Shangri-La Bangkok

Wonderful hotel in a great location. The evening entertainment was terrific. Customer service especially in the club lounge was excellent. The food and drinks in the lounge were amazing in variety and quality . Check-in and Checkout were seamless. Our room was on the 24th floor of the Shangri-La wing was fabulous. If you can get a river view. The views from the club lounge (also on the 24th floor) were breathtaking. Breakfast was extremely good with a wide variety of local and international dishes. We did have some problem with noise due to ongoing refurbishment but this was resolved immediately and we were moved to another room. All in all our stay albeit brief was very pleasant.

Absolutely phenomenal stay at the Shangri-La Bangkok. The service was world-class from start to finish — warm, attentive, and genuinely caring. The breakfast was hands down one of the best we’ve ever had: incredible variety, top quality, and excellent options for different dietary needs. Every meal, from in-room dining to lobby drinks, was outstanding. A special shout-out to Takon at the concierge desk, who went truly above and beyond. His recommendations were excellent, and he somehow secured us last-minute ringside seats for a Muay Thai fight when everything was sold out — without charging us extra. That level of effort is rare. Another huge thank you to Jongkie, who gave us an exceptional tour of the floating markets and railway markets. She was funny, caring, incredibly knowledgeable, and even helped us find amazing local food along the way. She made the day unforgettable. An unforgettable experience overall. We will absolutely be back.

My stay at the Shangri-La Bangkok was exquisite from the moment arrived to the moment I left. I arrived 30 minutes before check in and my room wasn't ready yet, but it was still ready by the standard check in time. Our bags were handled for us immediately upon exiting the taxi, and we were greeted with refreshing lemongrass water while we checked in at the front desk. The room was nice. I wouldn't describe it as outstanding, but met my expectations for a luxury hotel. The amenities were excellent. The included breakfast downstairs was very impressive. Lots of options to choose from that changed every day. It was a great way to start the day. I used the sauna and steam room every day. The gym was pretty good for a hotel gym. I attended several fitness classes (yoga, muay thai). They were a great value. The hotel is conveniently located within a few minutes from the nearest train station and has security all hours of the day and night.

Great location and AMAZING staff. From the front desk, to the restaurant, to the swim area, to the check out, the young men and women of the Shangri-la were fantastic. The hotel has been around for a long time…and while it is still a grand place, there are signs of age in the building itself. There are places nearby that have great rooms and amenities as well, but are more up-to-date. The Shangri-la has a great position, but needs to keep on its toes with all of the competitors nearby. Breakfast buffet (and staff, again) are over the top! One hiccup during this stay revolved around a missed day of room cleaning. Not a huge deal, but it definitely was overlooked until we asked about it at 4 in the afternoon. And like a good service provider, they made it right immediately. Overall, just a hair shy of 5 stars.

Our stay at the Shangri-La Bangkok was absolutely exceptional from beginning to end. From the moment we arrived, the warm welcome and genuine hospitality of the staff made us feel truly valued and at home. The service throughout the hotel is flawless—attentive, professional, and always delivered with a smile. Our room was immaculate, beautifully maintained, and extremely comfortable. Housekeeping standards are outstanding, with a level of cleanliness that clearly reflects the hotel’s commitment to excellence. Dining was a real highlight of our stay. The Salathip restaurant offers not only delicious and refined Thai cuisine, but also a stunning riverside setting and impeccable service, making the experience truly memorable. The breakfast buffet is among the best we have ever experienced, with an impressive variety of high-quality dishes, fresh ingredients, and a wide selection of both international and Asian options, all served in a calm and elegant atmosphere. The Shangri-La Bangkok perfectly combines luxury, comfort, and heartfelt service. We highly recommend this hotel and very much look forward to returning in the future.

Shangri-La Bangkok A truly wonderful hotel and one of the most historic top hotels in Bangkok, beautifully located right on the river. The building has clearly come into its years, but its charming aura has lost none of its former grandeur – quite the opposite. The rooms are spacious and match the historic character of the hotel. The facilities, including the gym, fully live up to a five-star rating. The two pool areas offer plenty of space to relax after a busy day in this hectic city. I have stayed in more than 100 hotels worldwide, but I have never experienced a breakfast like the one at the Shangri-La Bangkok. Absolutely unbelievable and impossible to describe – you simply have to experience it yourself. The only point of criticism: the shuttle boat across the river to ICONSIAM runs far too infrequently. Why is the last departure already at 17:30? The competitor directly opposite operates their shuttle well into the night, which feels much more appropriate in a city like Bangkok. For this reason alone, I can only give four stars for service – even though the staff themselves absolutely deserve full marks.

Shangri-La is one of the classic 5-star Hotels by the river. The location just beside the central pier and Saphan Taksin BTS-station is very convenient. The hotel offers a boat service to Icon Siam- shopping center, but sadly it ends quite early, the last boat leaves 5:30pm. Our room was very nice by all standards, the river view is beautiful and mesmerizing at all hours of the day. Very comfortable bed and great products in the bathroom. Breakfast buffet is very ample, there's a lot of options for everyone. Common areas are well designed and the use of beautiful fresh flowers everywhere was really nice. Pool area is suprisingly secluded in a good way, from all the hustling and bustling big city noises. Shangri-La is a good choice with a great location!

This is a five star hotel experience for sure. Location by the river with beautiful view from room to the river as well. Still close to bts. Great breakfast, and great service. Our son was not feeling well and the hotel brought breakfast to his room every day. Reasonable price for this top of the line excellency. I will for sure stay here next time I Come to Bangkok.