Shannon Airport

Shannon Airport is a very beautiful and spacious airport. It’s clean, well-maintained, and has a calm, welcoming atmosphere. There are a few nice stores to browse while waiting for your flight, and the staff were friendly and helpful throughout my visit. It’s not the biggest airport, but that actually makes it easier to get around, which I appreciated. Overall, a pleasant experience and a great airport to travel through.

This airport offers a pleasant travel experience. The staff members provide excellent customer service, ensuring a smooth and comfortable journey. Ample parking is available, eliminating the stress of finding a space. The facilities are well-maintained and contribute to a positive overall impression. Travelers will appreciate the convenience and friendly atmosphere of this airport.

Shannon Airport is an incredibly easy airport to navigate! From the moment we arrived, we were greeted warmly by both the ground crew and other travelers, setting a positive tone for our journey. Picking up our rental car from the Enterprise desk was effortless and smooth. When it was time to leave, the experience was just as seamless. The security process was efficient, with no need to remove liquids from our bags, which was a relief. We also enjoyed excellent service at the bar before our flight. With convenient bottle refill stations and complimentary Wi-Fi, Shannon Airport truly makes traveling a breeze. Plus, you can't miss the friendly reminder that you're entering a vibrant rugby city! Experience the ease and warmth of Shannon Airport for yourself; it’s truly a gem for any traveler!

Not a bad airport. Security was quick and painless on my most recent trip. The area just past U.S. pre-clearance is lacking though.

WHAT’S GOOD? 1. One word: efficient! I found it very easy getting in and out. I never struggled finding my way. This includes great signage on the roadways outside and corridors inside. This includes helpful staff and an intuitive interior. 2. The interior design is modern and beautiful. 3. Modern and clean restrooms. 4. Staff at security checkpoint was friendly. 5. Really cool Aviation museum with displays both air side and land side. —— WHAT’S BAD? 1. While the interior is modern, I found most of the seating worn out and outdated. 2. Limited to no charging options for your devices. 3. While the restrooms were clean, some of the floors, nooks and crannies in the main terminal areas were dirty. 4. International passengers flying out at non-peak times may find little to no dining options airside.

2024 good clean airport,A lot of space not been utilised,use to have a large restaurant upstairs now closed,downstairs restaurant is good,Airside ok but can be busy,Security very quick and easy.Taxis and buses can bring you to Galway or Limerick,No train service. 2015 Good airport,very easy to use,plenty of parking,Clean terminal and also renovating is continuing in parts which is good.i would like to see more food outlets available.The bar Through security the good isn't great and the main restaurant closes at 2pm

Easy access the drop off stop are 15 min for free so you don't have to pay anything when bring somone. Very good idea as its not that busy like Dublin Airport recommended to booking holiday flights from Shannon

Easy and comfortable to fly out from. No long corridors and quick to get through. The car park is close to it and it's by far the most comfortable airport for travelling.

ugh, don't use this airport. There are rarely lines, security people are nice, the staff are efficient and they have nice dining choices. Don't use this airport. Save the space for me.

Absolutely love this small Irish airport Very refreshing and we have used several time Very good alternative to Heathrow

This airport lives up to it's slogan of 'Shannon Airport - making it easy' I was so impressed by each and every staff member I encountered. The layout of the airport is easy to navigate. Security processes are easy and clear. Even the signs to drive into the airport are clear.

This is one of the two Irish airports that services people flying to and from the US. It is located in the west of Ireland near Galway and services primarily charter airlines. The largest Irish international airport is in Dublin on the eastern side of Ireland and services mainly Aer Lingus plus international airlines. We have flown in and out of each airport. If you are flying to the US, you MUST clear US Customs and Immigration at the airports in Ireland. That means you must get to the airport in time to clear the security screening and the US Customs and Immigration check. Once you clear both, you board a flight that the US Government considers to be a US domestic flight. It does not need to use the international terminals at US airports. One of the benefits of Shannon over Dublin is the small size and the small crowds. With Dublin, you will be in crowds of thousands and in Shannon it's hundreds or less. Dublin can sometimes take hours to clear US Customs. We passed through US Customs within minutes at Shannon. Both airports have extensive duty free shopping and restaurants. It only costs around $30 to rent a car at Dublin and drop it at Shannon or vice versa. Aer Lingus ticket prices are nearly the same at both airports. The only difference is Dublin appears to have more jumbo jets than Shannon. We will continue to use both but we prefer Shannon.

What a treat to have a small airport that makes check in and boarding quite easy and efficient . All airline check ins are within view of each other and there are shops for Irish gifts for those of us who didn't get a chance to shop and see many sights. Long trips to the US are not generally exciting or comfortable so ease of getting settled makes for a more pleasant trip!!

This airport is SUPER quick and SUPER efficient! You're not going to believe this, so you'll just have to take my word for it. My international flight back home was scheduled to depart at 7:30AM. My original plans were to arrive at the airport at 5:30AM, but I didn't WAKE UP until 5:30AM (GASP)! On top of all of this, I had a rental car to return to the Enterprise airport location. So there I am, scrambling to pack all of my bags, and check out of the hotel. Anyway, I got to the rental car return at 6:25AM, and had to go through the process of returning the car. Then, I had to take a shuttle to the terminal. I arrived at the terminal at 6:35, and was able to check my bags, make it through security, AND get to my departure gate before my plane took off at 7:30AM. Crisis aborted!!! I couldn't believe it! This would never happen at an airport in the states - ESPECIALLY for an international flight. So, a mighty kudos (and a mighty five stars) goes out to beautiful Shannon town for running such an efficient and convenient airport. Seriously - look at their average review rating. How many airports have you seen with an average of four stars???

We had to arrive three hours before our international flight so we did, however, the check-in counter didn't open up until an hour later - that was really funny. Also, there's a US Immigration counter which didn't open until 7:30 a.m. so that was another wait. These issues all became minor at Shannon - because this allowed us to fly right into domestic at O'hare. This is mind blowing to me, after all of my experiences of flying into the international terminal and then having to deal with the immigration queue (after a 13 hour flight, it's a drag). It was refreshing, getting out in terminal 1, going downstairs and waiting for your luggage and jumping into a cab. It all took about 30 minutes (that's a record for me folks)!!! So for this convenience I give Shannon 4 stars! The airport itself is clean and organized. The couch that I sat on in the gate area was comfy.

i was schocked out of my socks when i was charged €25 for parking under one hour!!!! how dammed ridiculous!!!!! €25!!!! for less than an hour!!!!!!

I loved this airport. It was completely empty and so quick to fly in and out of. They let you work your car I front for up to 15 minutes to unload all your bags. Check in staff is friendly, quick, and efficient. No lines anywhere! They even have a cute wine bar before security and several spot after security to buy sandwiches, souvenirs and drinks. Only negative was I couldn't locate a place to refill my water bottle so I had to buy water. If you are flying to sweaty airport in NY there is no customs there so you will go thru customs at Shannon Airport. Awesome experience!

There is only one terminal. Very small and that's why there is no room to confuse or lost. "Aer Lingus" serve alcohol in charge. 迷いようのない小さな空港。 必要十分です。

Every time I come through this airport I'm amazed at how nice everyone is and how helpful they are...especially when they k ow you've been on a plane for HOURS! Clean, quiet and easy to navigate. This airport has a few nice shops to pick up whatever suits your fancy. They even have a nice bar and cafe I've had the pleasure of eating and drinking at. good service, and fun bartenders to talk with. I really don't mind the layovers here. So if you should ever find yourself in Shannon Ireland grab yourself a bar stool, a Guinness and have a nice chat with the bar keep. ;) Cheers!

I can't really rate this airport because I came thru the flight line. Let's just stay this is a change stop for the military. I did stay at the hotel on grounds and the room and food was good. The gift shop was good.

By American Standards this airport is small but actually by Irish Standards it's quite big. Very roomy & well signposted. They have a fantastic Duty Free here which stocks all the favorites that you enjoyed in Ireland. Best place to find gifts, foods etc on your return trip to the States. They also have a Tax Free Office here. You can submit all your receipts to obtain your taxes spent before you return to the States. The best thing about this airport is that they have American Immigration before you board your flight. Something that you don't have to deal with after a long haul flight across the Atlantic. I've been using this airport for many many years, it's always a bitter sweet experience for me. Great going home to see family not so much on the return leg

Great airport! Quick and convenient to get in and out. There is no way I would fly into Dublin knowing how easy it is flying into Shannon.

Cute little airport. Very efficient personal when it comes to security, wheelchair assistance, information. It is a small place so if you have a long wait between your transfer, you might get bored, of you can always enjoy some Guinness for a few hours. The restaurants actually have some descent food and the employees are lovely. Enjoy your trip.

This airport is...weird? I was really confused upon landing. Granted, I was also still hazy from the Dramamine, but still. It was just a bunch of endless random hallways and odd signs. Eventually we popped out, went through customs, and grabbed our bags. I imagine it's a rough place to be if your flight is delayed though. It was such a tiny airport overall. Once we got to the main part, it was clear that it was a very basic place. It is, however, your best bet if you want to drive through Western Ireland.

IT'S quiet in this airport. Small too but with a nice charm. Not many food courts although I saw ONE. Trying to find a power outlet is like trying to find Waldo. The outlets are at the end by the United Airlines waiting area. You better have your adapter if you're from the US... The electric prongs are different here (if you didn't know that you better buy one) Customer service and information center is helpful! They went above and beyond every time I asked for help. The best. The rental car agents will try to rape your wallet. Pay attention to what you're renting and the additional fees/charges. They will try to automatically add services which you may not need without asking or telling you. Just keep your eyes open. Rent a smaller vehicle. The roads here are narrow! Otherwise its a great airport. Small but cool. Very helpful, very family friendly.

If there's such a thing as a cute airport, Shannon Airport fits the bill. Small, quick to navigate, easy to pick up rental car from. Customs and passport check were a breeze. Quick pick up for luggage. I wish all airports were as peachy as this place!

No traffic and great signage to get to the airport for our return from Ireland to NYC. Small airport with 11 gates. This was the first airport to have a Duty- free shop. It is now the first airport to have anyone going to the US go through customs before boarding making arrival much easier. Short shuttle ride from car rental to terminal. Great help from Trudy from Delta with getting checked in. It was an easy trip home thanks to Shannon Airport.

Flying into Shannon is easy, customs is friendlier than any other place I've been to. Nice they have free WiFi inside. The small airport wasn't busy either time we were passing through and seemed pretty efficient. Flying out of Shannon, there are a few shops and the rental car companies before security. After security, you walk thru one more before entering the only significant seating area I saw, a restaurant, and a coffee cart (Don't expect many options for your coffee or espresso fix!), or off to your gate. Ryanair is around the right side and downstairs, little seating, mostly just long queues... I'd hate to have to stand out in the rain for a half hour. Car rental off site, almost a 10 minute walk, but you have to wait for the mini bus which supposedly comes around every few minutes for the different rental companies.

I have spent many hours of my life in various airports around the world, and while it's never all that much fun, some airport layovers are much more enjoyable than others. I spent 5 hours of my life in this airport on a layover between Aeroflot flights from Dulles and to St. Petersburg, Russia. This was a few years ago, so I am not sure whether they have updated the airport since then. All in all, it wasn't such a bad place to spend a while. A nice pub in the center terminal area claimed the distinction of being the birthplace of the Irish Coffee. This may or may not be true (Wikipedia agrees, if that means anything), but to me, it left a lasting impression. I have been to the birthplace of alcoholic coffee, (two of my favorite things in life, combined), and I can now cross that one off my list. All in all, I was treated well by the locals during my stay, the facility was clean enough, and the verdant green fields outside the windows were a bright reminder that I was somewhere on the Emerald Isle. I'd be curious to see what it's like today, but based on my prior experience, I wouldn't hesitate to lay over here again.

I don't think I have ever complimented an airport for being tiny, but there is always a first! We flew home through the Shannon Airport on September 20th 2014. We arrived at the airport about two hours early because we had to return our rental car. As we were taking the shuttle from Avis rental car to the airport I suddenly realized: I left our passports and cash in the hotel safe!!!!!!!!!!! My husband grabbed a taxi as soon as we reached the airport to retrieve our passports. I explained our situation to the front counter and they told me as long as my husband arrived an hour prior to our flight we should be ok. I knew we would be cutting it close, but somehow I managed to not have a panic attack. Thank goodness I had free WIFI in the airport to distract me! I kept reminding myself it would not be the end of the world to spend another night in one of the most beautiful countries in the world. My husband arrived moments before our deadline and Aer Lingus was kind enough to allow us to use the priority line to check in our bags. We rushed through security and Global Entry line and arrived to the gate moments before they started loading our plane. Needless to say I will be double and triple checking my belongings next time I fly, but I was so grateful that Shannon Airport is an easy airport to maneuver through when you are strapped for time!

It's five am. I'm heading home from a one year deployment. The only things open are the duty-free and the Sheridan Food Pub. There were snacks, friendly and overworked bartenders, and beer. I had my first Smithwick's since my stateside leave and it was a beautiful thing. The only way that beer tastes better, or this airport could be improved, would be a visit without the uniform. Thank you for this little taste of Ireland to look forward to coming back to...

One of the easiest airports to land at, with easy customs and car rental booths right as you exit. There are ATM's available (better for currency exchange) and wonderful places to eat and buy souvenirs. I did use their cab service, in which, I got blessed and had a tour guide as well.

This airport is pretty small and quiet. (Dan Dooley Rent-a-Car) We had an issue with the car rental reservation and needed to print out the hardcopy of the reservation. Even though we had the PDF file of our reservation on our mobile phones, they said it was not good enough and needed the actual paper hardcopy. We were directed to the computers on the side which had a pay per minute usage fee for the internet. We paid to use the computers and when we tried to print, it said there was no paper in the printer. We asked the information desk and they didn't know what to do. The printer was locked in a clear case with a key and could not be opened to refill the paper and no one knew how to access it. Then they directed us to walk to a hotel nearby to print there. You would think an airport would be more updated, but I guess they don't expect people to use the computers or print there. And for the car rental, I didn't think they would be so outdated and need hard copies. It's like booking a hotel online and then requiring us to print out the papers when our name and credit card is already on file. Everyone uses the internet nowadays. How can they not have our car rental reservation on file. Well, at least they have wi-fi.

Plugs Plugs and more Plugs. I stopped here for a layover and I hope I have to stop here again. I was able to have a table and charge my electronics and the WiFi was fast. Rarely do we get that in our travels, we always have to share or be cramped or even go without(Gasp). I was watching/streaming a movie on my phone enjoying My wifi speed until my buddies sat at my table to talk, they ruined my solitude. The positive to being interrupted by the buddies is that I was able to see the speed of service for them to get their food and a variety of entrees. The breakfast menu is stacked, the portions are hearty and the taste was magnificent. My fave was the pancakes, these were not cardboard flapjacks,these were tasty. I didn't to stay as long as I would have liked because I wanted to charge up longer but my final destination called and I had to answer. Thanks Shannon, we should do this again.

While this isn't the biggest airport you'll ever visit, it is one of the nicest. Having gotten accustomed to the useless and arrogant treatment at Dulles, this place was a breath of fresh air as far as airports go. Being small, there isn't any high tech accommodations or fancy architecture to look at. What is nice here is the comfort of the place as well as the friendly people here. Overall, can't say enough about the friendly people in Galway overall and you notice that first at Shannon Airport. It's your typical airport so nothing too fancy here. The gift shop is quite nice as is the restaurant in there. Being small, everything is close by so no going to different wings or taking the railway to get where you're going. Customs here is pretty quick and hassle free as well. Although Dublin airport might have all the fancy looks and appeal, I still appreciate this little airport for its tranquility (if there is such thing at an airport)

Very easy to park and get through security. My hat was lost on the security belt and I didn't realize it. The gentleman found it and gave it to me. The lounge Boru closes at 1900 hours. Way too early. Flight delayed, but no fault of airport, only RyanAir.

Great little airport . Off the plane and out the door in less than 10 mins. Restaurant upstairs closes kinda early though .

A small, quaint, cute adorable airport. It's not busy, congested, overcrowded, but it is still well organized and laid out. It was so easy getting through security/customs. It wasn't a long wait and it was calm and not at all crowded. Everyone we encountered was friendly and helpful. Easy to access ATM to pick up some Euros.

So nice to not have to deal with the cattle mart that is Dublin Airport. Staff working at Shannon are much nicer as well. Lovely, easy going spot that makes the start/end of your journey feel like a breeze.

Great airport, friendly staff. Great tourism booth to get you started. Unfortunately the last time we were there it was under construction. Huge duty free shop. The location is easy in and out by car. Lots of tourism shops to spend your last few Euros on before heading home. The take pride in this small gem.

Nice remote airport on the West of Ireland where the people are friendly and the views are spectacular! Pro Tip: If you have to spend the night nearby for an early flight the next morning, consider the Village of Bunratty. It has early morning bus service that goes to the airport. Also, consider coming early enough so you can check out the amazing castle and historic village that are located within walking distance of the B and B's and the hotels in town. There are also numerous traditional pubs and restaurants that fill the village. Definitely would return if I needed to catch an early flight.

After my first semester in graduate school, my Marine unit was activated to go to the Persian Gulf. I lived in Saudi Arabia for six months, where alcohol in nearly any quantity will get your head lopped off with a scimitar. On the flight home to the U.S., we laid over at this charming little airport for six hours or so. Scores of jarheads still in desert fatigues exited the plane and proceeded to get abolished in a place where, lucky for them, the locals were inured to the spectacle. I got very functionally drunk that day. I mean that getting drunk wasn't adjunct to any social interaction, since I seldom liked drinking with Marines. I drank to get drunk, got drunk, then found a place to lie down on a bench and lowered my desert cap over my face and went to sleep. Snapped awake. Shielded my eyes against the light as I realized the cap had been removed from my face. By a little boy. Standing about three feet away from me. About two or three years old with hay-colored hair and a rooster-tail cowlick at the crown of his head. Holding the ruin of a cone in one hand, his mouth a clown's mouth of smeared ice cream, mint green and bubble gum pink. In the other hand, my hat. Off behind him, seated, his grandmother, I'm guessing, a solid whale of a woman in a plain billowing dress, sixty or so, with florid cheeks and smiling eyes and ham-shank forearms folded over her tummy. The little boy smiles at me and in a perfect, musical little Irish voice says: "Amerrrican G.I. Son of bitch!" Startled and amused to hear this from a toddler, I sat up. Thinking I was about to give chase, the little boy took off at a trot with my hat in one hand and his ruined cone in another, and his titanic grandmother threw back her head and literally rocked with laughter. At a short distance, he looked back to see if he was being pursued, and I feinted in his direction, and he squealed with laughter and bolted again. I figured I pretty much had to let him keep the cap that was making his day, if only to demonstrate that what his grandmother had taught him about American G.I.'s was, in some instances, not entirely true. I went into the bar to put the shine back on my drunk, then came out again and went to sleep. When I awoke, my hat had been returned to my face, and the boy and his grandmother were gone.

This has been my worse security experience by far and I've traveled a bit in my short time on earth. My carry on was flagged to be checked with no explanation as to why. The woman checking my bag was so rude. Lacked empathy although I had already expressed my growing anxiety due to the situation. Not to mentioned the unnecessary comment of "If you don't care, I don't care. These aren't my things being thrown out." The discrimination I felt was unparalleled and to think that as I looked around the only individuals being flagged were POC is disgusting. We are evolving in so many ways yet some countries seem to stay the same. I was solely here for a three hour lay over en route back to New York. Ireland will never receive a visit from me following this experience.

The check in and security process was very well run . Take my advice don't bother lingering get straight through to departures where there is a single full size restaurant /bar . There's a snack place too but it closes early . Decent shopping area . The airport is small though and there really isn't much to divert you in the event of a long wait .

My husband and I flew into Shannon from Philadelphia for our week long trip to Ireland. It was a long flight and on the tiniest plane imaginable, but otherwise everything went very well. When we landed we went right through customs. This was my first time flying internationally so I was a little nervous about going through customs, but I couldn't have asked for a better experience. Everything was clearly marked and easy to understand. The employees were kind and helpful. Our baggage even came out faster than normal! It was a wonderful experience and would gladly fly back in/out of this airport. The only downfall is it is older and quite small so I'm sure the options are lacking.

One of my favorite places to fly through when returning from deployment. Although they route us through a closed off section, they always open up the bar and duty free store. You haven't had Guinness until it's the first beer you have following a deployment, and the bartender puts a clover in the head.

Notwithstanding first impressions, this is a fairly good small airport with a few impressive perks. Namely: US Customs is on this side of the pond. Small in terms of flights, certainly--only 15 flights a day in peak tourist season. 6 of those are to the US, however, which is pretty impressive if you want to visit the Irish countryside. Even more impressive is the (aforementioned) US Customs outpost, which lets you skip that major hassle in the USA itself (much like if flying Canada to the US). We landed in Irish weather conditions (cloudy, light rain), and exited via the stairway driven up to the side of the plane. After a bit of a hike through construction (all outdoors), we made our way through passport control. Not good so far. Baggage claim was routine, customs quick. The concessions are decent, 2 large restaurants, a bar, 2 convenience stores, and a respectably duty-free shop--split between inside and outside security. The gate areas themselves are fairly pitiful. Perhaps the construction is addressing that. There were rumors of free WiFi, but there was no evidence of that at the gate, free or paid. Overall, I'd recommend flying in here if you're coming from overseas.

In A Nutshell: *I've flown in/out of this airport 6 times. *Everytime, I've been here it's usually between 3am to 6am due to the refueling of our plane. *Was fortunate to have a Guiness on my way home from Kosovo in 2001. Overall, I've only been here b/c of my deployments (Bosnia, Kosovo and Iraq) in the U.S. Army.

Great location on the west side of Ireland and far less people than you'd encounter in Dublin. Shannon, like Dublin, offers a U.S. immigration and customs office for those traveling back to the United States. That means travelers get their suitcases checked and passports stamped before leaving Ireland. As a result, planes returning to the US go to domestic terminals, bypassing the crowded customs lines at the international terminals.

Shannon might not be the best airport or the nicest or the biggest, but it's down to earth and easy to deal with - something, that at least in my mind is very important when travelling. Although we landed fairly early in the morning (more like still night) it was pretty smooth sailing to get past visa control and get our luggage. If only more airports were like this...

Free Wi-Fi is always a plus. I forget which restaurant I ate at but the chicken salad was pretty bland. Paid about $11 USD for the salad and expected more. I liked how people were drinking beer for lunch. Mmm....beer.... Overall, wouldn't mind returning and exploring more of the airport.

The only airport where I've been yelled at for taking off my shoes before going through security. Such an odd place. We had to travel through Limerick to get to the airport because of a car accident shut down the only highway there. Got there wicked late, dropped off the car, got onto the shuttle to the terminal and got yelled at because we waited in line and our flight was only 20 minutes away. The guys at the entrance to the plane were nice, though.

Beautiful airport, Happy employee's and a great pub! Stopped through here on a US charter flight when the airport was mostly closed. They opened the pub up and duty free so we could get some drink and drinks! It was very awesome of them, especially coming out of Iraq with no alcohol. Can't wait to come back!!

Although this is a rather smallish airport, it operates like a big one for sure. I am writing mostly on the "pre-customs" screening that they do here so that when you fly back into the US you dont have to go through customs, then lug your bags off the conveyor, tote them through declarations and back to the conveyor belts; nor do you have to go outta the airport and back thru security (unlike LA which makes you do all this and if you dont have at LEAST a 3 hour layover between flights, you are s c r e w e d). So.... it might be a JFK kinda thing but I havent ever done this before so when we came home to the US yesterday it was AWESOME!! Lots of places to eat, get the necessities for a long flight, even converters for additional international travel outside of the UK and Ireland.

Great airport. So quick to get from long stay car park through to departure gates. Some then like 7 minutes it took. Not much on departure gate side, Duty Free WH smith, pub and sandwich van. Pub is rammed with people all the time so you'll have to be patient there.

Had no problems with this airport and everyone was super friendly... except the US Customs Agent... Prescreening for re-entry to the US was nice and greatly appreciated after getting off a long flight and not having to go through customs state side but if the only jerk I encountered on my entire trip to Ireland WAS a US Citizen, then there is something to be said. Its a small airport so very easy to navigate. Duty free shop has lots to offer. It's a little limited on options for food but otherwise a well run airport.

We arrived in Shannon Airport (dis)courtesy of Ryanair as the only direct operator from London now. A bit of a stroll to the terminal from the tarmac, but special assistance for my mother meant that a wheelchair was there to whisk us straight through and in less than 10 minutes we were outside waiting for a taxi to town. Our return journey was rather disappointing. Shannon looks rather bleak and there's not much there now. A small duty free shop and a selection of shops outside. There's a cafe outside security and a pub and once through security, there's a larger pub/cafe to get food, but typical "pub grub" as in burger and chips, fish and chips, etc. I could not complain about the airport staff who were very prompt and courteous.