L Z
Google
My feelings about this place are a mix of emotions. Our family has been fond of RRPL and consistently made a stop at Main Street Plaza after visiting the library for many years. However, a recent experience has left us feeling uneasy. During our last visit, my child chipped their tooth at the splash pad, particularly in the slippery ring area. This slipperiness was surprising, especially since there were no warning signs, and my nearly 8-year-old daughter wasn't running or playing roughly at the time. Conversations with other parents at the park revealed they shared similar concerns about the slick surfaces. My child has never wanted to visit the plaza ever since the incident.
It's worth mentioning that we've visited various splash pads across the Austin metropolitan area, including Brushy Creek Park, downtown Austin, and Lakewood, without encountering such issues.
Following the incident, I promptly reached out to park management, as they instructed me to complete a claim form. However, despite submitting the form nearly 1.5 months ago, we haven't received any communication or response from them regarding our concerns.