Shaw

Watched the G-DRAGON concert movie here, the sound system compared to real concert was way worse. It could have been better. Cashier kept asking me to complete transaction before proceeding new one, I wanted to buy everything at one go. Water was leaking in the toilet, it was flushed never stopped. Informed the staff on it.

The 'Premiere' is pretty good. The service has improved a lot. I am impressed with the staff. They are very polite and friendly. We had an enjoyable moment at the movie today watching Avatar: Fire and Ash for over 3 hours.

Watched Wicked for Good (Premiere) on 20/11 morning and had to leave a review for the wonderful staff! It was my first time paying for the Premiere lounge, but the manager and staff were so accommodating and lovely. They made sure I was comfortable and explained everything thoroughly. Had a really smooth experience thanks to them. Can't wait to be back! 🥰❤️

Love the place. Staff friendly and food fresh n hot. Not like the one at waterway point shaw, where they fried in advance. Even met some staff who came from the closed seletar mall cinema shaw. How i wish they bring back the cinema to seletar mall. Cos I can see movie every week. Nearby house

Been a long time since i last watched a movie in a cinema. My department organised a Family Day at the Movie and i brought my wife and kid to watch Zootopia2. To watch a movie in a cinema brings a very different feeling and experience compared with watching a movie at home. On top of the big screen, comfortable individual seat, surround audio, and amongst many of my colleagues, it was a great family bonding experience for me today. 😄

Movie theatre is fine as it is but the dining portion is absolute horrid for the mains - I've not had such bad soggy flavourless pasta in a long time. Burger was just meh for its price, edible. Best thing we're the fries unfortunately. Service is great but just pls fix the food there.

Good n comfortable seats. Even for 3.5hr Avatar show!

Nice place to watch movies, located in NEX which is a great location. Tickets are easily purchased and the QR code allow access into the theatres. Great range of snacks besides the usual pop corns! Shaw’s Premiere theatre is here too! Relax at the Premiere lounge before going in and enjoy their great selection of food and drinks for the luxury viewing! Toilets for normal screening is huge and clean! Staffs are friendly too!

I am a regular patron of Nex cinema. I love coming to watch movies at Nex , it's because of the location, nice setting, spacious legroom and various movies shown at Nex. Today, is particularly a bad experience as your staffs talks loudly without any consideration for the patrons. We pay to watch a nice movies but was spoilt by the staffs behavior. Please be mindful when talking and shouting on top of their voices. (Hall 3) This is my first time encountering such bad experience.

One cannot live proper without sufficient food...and movies. As a huge movie buff, cinemas feel like a second home to me. Since Shaw Theatres at Nex is about ten minutes away from my neighbourhood, dropping by almost every other week seems most sensible. Overall, I have mostly good things to say about the theatres. Cinema seats are really, really comfortable and tall. Movie sound quality is generally favourable but even better in Digital format. Probably one misgiving I have with Nex's Shaw Theatres is the unfriendly frontline crew at the box office. No Hellos, good afternoons, smiles or anything to suggest quality customer service. In fact, a male staff member once talked to me pretty harshly. That being said, the ushers as well as behind the scenes staff are so much better mannered and helpful. Kudos to these unsung heroes. P.S. Bring a jacket or sweater along if you can't stand cold temperatures. I came out of The Dark Knight Rises screening a Popsicle.

I'll be entirely honest with all of you reading this: I'm an established Golden Village Cinemas fanboy, so you may choose to take my review of this particular Shaw outlet with a pinch of salt. The lobby's decor is pleasant enough, but that's unimportant. All that matters in a movie is the actual movie and the theatre. The seats are made either from leather or faux-leather, and I felt slightly grossed out when sitting down. Are the seats wiped before the next movie? How often are they cleaned? I always get the feeling that I'm going to sit on something sticky, and cloth-covered seats somehow feel cleaner. And it gets really, really cold. Really. So bring a coat if you need one.

Movies, I love to watch movies and when the news of a movie theatre opening at Nex, I was so excited! Firstly, I love the cushioned chairs in Shaw, at Nex, really comfortable and spacious. Also, the leg room between rows are adequate and realized I didn't get much kicking from the back, which I hated it a lot. The only thing is that because the seats are rather far apart, instead of getting kicks and knocks from the moviegoers behind me, I see their feet resting on the arm rest on the empty seat behind me. That's disgusting enough for me. In terms of movie selection, it isn't that bad. Timings wise could be better improved though. Also, bring a jacket or cardigan with you as the theatres get really cold after sitting for more than an hour.

we are having show on eve of chinese new year, the show is 12:15, we bought one popcorn set, two hotdog sets, we waiting for half an hour, for one hotdog, they put our order one side to wait for one hotdog, but when the hotdog ready they give to those behind us. until we make noise than they start to prepare for us, so sad. when we go in the show had start. the service is too bad, not even one star

First experience at the Premier theatre. Its a very comfortable experience with friendly staff. The food is good and the seats arw comfortable too. Good exp. Will come by again.. till the next movie. ..!!!! :)

A few months back, my husband and I bought a set of 10 vouchers at a slightly discounted price from a smiley teller at Shaw Theatres @ Nex. It being our first time doing so, we told the teller we were unfamiliar with how it worked but he didn't bother to explain or highlight anything to us, like the company's extremely inflexible policy on expired vouchers. Well, forward a few months and we discovered that sadly, most of our tickets remained unused, just past the expiry date. When we asked the same teller if there was any way we could use the remaining vouchers after paying a penalty or foregoing the discounts etc, he was smiley no more. He was downright nasty and rude, shouting repeatedly 'Read the T&C!' We understand the legality of the T&C but we were shocked by his change of tone. He could have explained politely. No more Mr Nice Guy once the tickets are sold. Beware Shaw Theatre @ Nex's Judas-faced sales tactics.

Invariably, one of the deciding factors on my choice of cinema is the level of comfort of the seats. A good cinema, in my opinion, would provide comfortable seats, the plusher the better. In this aspect, the Shaw theatre at Nex has done well. In the relatively small cinema I was in, the seats felt new and incredibly comfortable to lean back on which was extremely important since 'The Dark Knight Rises' lasted 2 hours and 45 minutes. While the cinema staff was not particularly friendly, there was little to complain about with a clean cinema and good sound systems. It was similar, in fact, to the Shaw cinema at Lido that I had also been to recently. After the revamp of its cinemas, Shaw has certainly raised the bar for all the other cinema theatres in terms of its facilities and consumer comfort. If you're planning to watch a movie in the north, Shaw theatre at Nex is an excellent choice, but it would be better to book first as it gets really crowded.