K M
Google
Overall, I really like the food and the portion size is very filling, typically a platter serves me 2+ meals.
Their online ordering practices are sketchy, at best. The site navigates through multiple pages upon checkout, each one changing the payment due value, and they have it set to automatically add 20% gratuity to your order. You can zero it out but it very easily reverts back to an applied value.
Then the processing fee changes between order review and payment. On review it's $1.75 but when you proceed to pay the total balance due changes, but at this point you cannot see an itemized list to understand where the change in cost is. Returning to the review page before paying returns the fee to $1.75 (and the gratuity).
Once you make the payment the complete invoice is displayed again and the processing fee changed to $2.98. I don't think it's legal to hide fees and surcharges in this way.