P G.
Yelp
Good food, not great service.
Started out being greeted by a kid. He sat us down, didn't say anything about menus. Since we weren't in a hurry, we figured someone would be by to provide some water and menus. He later brought ice water in a carafe, didn't stop long enough for us to ask about menus. Many waitresses passed us by. Again, not being in a hurry, we decided to wait to see how it went down.
Literally about ten minutes later, the host comes by to ask us if we were ready to order. We don't have menus! He points out a small QR code on the edge of the table and walks away, all of us laughing (kinda). At this point we're getting just a lil hangry.
Immediately we discover that our android phones do not translate the site well -- the menu was really difficult to read and to navigate.
Yet another child comes to the table and says they'll get us a server (again, mind you, lots of servers had passed us while seeing to their tables, none of them stopped by ours).
We finally order lamb hanitha and a salad. The lamb was DELICIOUS, but the salad was mainly iceberg with what seemed like taco seasoning sprinkled on top.
The babaganoush was delicious, although it came with white onion, which we weren't a fan of.
Nice ambiance decor-wise, solid furniture. The nice music was juuust this side of being too loud. Why do restaurants sometimes like to blast the sound? And there was a blinking (malfunctioning) light above the door facing the street; if we had been sat any closer to it, we would have had to be moved. Finally, a permeating smell was in the place -- not sure if it was incense or burning sugar, but it was powerful. Not too powerful to overwhelm the meal, but powerful enough that we both separately noticed it and did not like it.
Packing up to go we were offered CHEAP doggie bags and a hot towel. Weird!
Might go back, might not, there are too many other places with similar food with a better experience.
Overall: food was good/very good, but the service was not great, leading to an overall experience of "OK".