Sheraton Grand Mirage Resort, Gold Coast

Our stay at the Sheraton Grand Mirage Gold Coast was overall very good. The hotel was clean and modern, and our room was comfortable and well-maintained. The breakfast buffet had a nice variety, and the kids really enjoyed the rotating selection of pancakes, waffles, and French toast each morning. I particularly liked the Eggs Benedict, though I felt the buffet was overpriced for what was offered. The beach was beautiful, but the waves were quite choppy, so we didn’t spend much time there. The pool area was gorgeous, but unfortunately, even in the Australian summer, the water was quite cold, making it uncomfortable for the kids to enjoy. A standout feature was the parking system—they use cameras to scan your license plate, so you don’t need a key card to enter or exit the garage. It was a super convenient and hassle-free experience. We also ordered pizza by the pool, which was pretty good, and overall, our stay was solid. A beautiful resort with great amenities, though a warmer pool and better breakfast value would make it even better!

Our five-day stay at Sheraton Grand Mirage Resort was nothing short of incredible! The resort is stunning, with immaculate grounds, luxurious rooms, and top-notch amenities that made our stay unforgettable. A special thanks to Daniel, the Director of Rooms, for his outstanding hospitality. He went above and beyond to ensure everything was perfect, from handling special requests to offering thoughtful recommendations. His attention to detail and genuine care truly made our experience exceptional. The food was fantastic, the staff were warm and attentive, and the overall atmosphere was just what we needed for a relaxing getaway. We left feeling completely refreshed and can’t wait to return. Sheraton Grand Mirage Resort is a destination I highly recommend to anyone looking for a memorable escape!

We had an amazing five-day stay at Sheraton Grand Mirage Resort! The resort is absolutely beautiful, with well-maintained facilities, luxurious rooms, and fantastic amenities that made our trip truly special. A huge thank you to Daniel, the Director of Rooms, for his exceptional hospitality. He went above and beyond to make sure our stay was seamless and enjoyable. Whether it was addressing our needs or providing helpful recommendations, Daniel’s care and professionalism truly stood out. The food was delicious, the staff were friendly and attentive, and the overall experience exceeded our expectations. We left feeling refreshed and can’t wait to return. Highly recommend Sheraton Grand Mirage Resort to anyone looking for a perfect getaway!

A wonderful relaxing experience. Thank you Sheraton Grand Mirage for exceeding our expectations, we had a lovely stay! Specifics: Room: only downfall for me was the pillow discomfort, but this could be down to personal preference. Room service available till 11 pm every day. Amenities: pool is lovely, the swim up bar was fantastic although cocktail prices were a little on the high side. The pool lunch menu was also varied and very convenient. Cleanliness: no complaints, room was cleaned daily and linen was fresh. Windows were openable for fresh air. Hallway carpets a bit funky but this may be down to constant dampness of feet coming in from outside. Better ventilation or carpet replacement possibly will remedy this. Prices: as expected with a resort of this quality and proximity to the beach, prices are high. However, it is a Qantas Hotel, get your points’ worth!

Here’s a polished Google review for your stay: ⭐⭐⭐⭐⭐ We recently stayed at Sheraton Grand Mirage Resort for five days, and it was an absolutely incredible experience from start to finish. The property is stunning, well-maintained, and offers all the amenities you could ask for in a relaxing getaway. A special shoutout to Daniel, the Director of Rooms, who went above and beyond to ensure our stay was perfect. His attention to detail, helpfulness, and warm demeanor truly made a difference. Whether it was accommodating special requests or offering personalized recommendations, Daniel was always there to assist with a smile. The rooms were luxurious and spotless, the dining options were excellent, and the staff overall were friendly and professional. We couldn’t have asked for a better vacation. Highly recommend Sheraton Grand Mirage Resort for anyone looking for an unforgettable escape. We’ll definitely be back!

I recently had the pleasure of staying at the Sheraton Grand Mirage Resort on the Gold Coast, and I can honestly say it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to ensure a seamless experience. The resort itself is stunning—beautifully landscaped grounds, luxurious rooms, and top-notch amenities that make it the perfect getaway. A special thank you to Daniel Hitchenson, the Director of Rooms, for his extraordinary service throughout my stay. Daniel’s attention to detail, professionalism, and genuine hospitality truly made my visit memorable. He went out of his way to accommodate every request and ensured that every aspect of my stay was perfect. I highly recommend this resort for anyone looking for a relaxing, five-star experience on the Gold Coast. The combination of exceptional service, breathtaking views, and world-class facilities makes it a standout destination. Thank you again to Daniel and the entire team at Sheraton Grand Mirage for making my stay so special!

Our room was quite dated, some cupboards were broken, the toilet seat was broken when we arrived (however it was fixed the following day) the room was quite dusty to the point where my daughter required her ventolin puffer about 4 times during the night. The bed was quite uncomfortable for me and the pillows were flat but I guess some people like them that way. Breakfast was nice, not a lot of hot food variety. Fruit was beautiful and fresh. The pool amenities were good. Very nice for couples , for us as a family, we didn’t find it very child friendly. We didn’t really interact with any staff, apart from Danny from room service on 2.2.24, he was very friendly and nice. Also the lady at check out on 3.2.24 was great, didn’t catch her name though. The surrounding gardens and outdoor spaces were beautiful and well kept. Overall, we probably wouldn’t chose to stay here again only due to the dusty rooms and my child’s asthma condition.

You’re paying only for the location. The room looks a bit old, nothing impressive. The breakfast could be good if the patisserie wasn’t the worst patisserie I’ve ever ate, didn’t even taste like croissant. The pool is nice if you can find a dumbed because sometimes you can’t, and the location is great, that’s the only think that is actually great. There isn’t much to do inside of the hotel a part of going to the pool. I thought it was a bit disappointing. Also we paid $900 per night, if it was $300 a night I would have think that was correct.

My favourite hotel in Australia. Great on-site dining, friendly and helpful staff, large rooms, the only actual beachfront hotel on the Gold Coast - so much to like here. My go-to family holiday destination.