Shihlin Taiwan Street Snacks

We had a tasteless fried chicken thigh, a not very fresh oyster omelette, and a “instant noodle” like fish noodle soup. I have visited the real shihlin a few years back and this is for sure a fraud.

Ordered Chicken Thigh- fully cut-up, hot spiciness, default seasoning. Really really good. I also got the crispy mushroom, also hot-spicy and default seasoning. The Wintermelon Tea- no boba, 50% sweet, 50% ice. Very cool and refreshing to go with the hot and fried food. I could not finish these portions, but really wanted to try these items. Highly recommend you check this place out if you haven't been.

This place is a classic, whenever I crave Taiwanese popcorn chicken and I’m in the area, I always stop by to grab some. Their quality isn’t consistent, it’s not necessary bad at any point, but sometimes the chicken is super juicy, sometimes not, sometimes super flavorful, sometimes not. So hit or miss but never bad.

My partner and I ordered the XXL Chicken Thigh and Popcorn Chicken Ricebox. Both items were delicious, and we easily rated them as 5-star items. We liked the XXL Chicken Thigh a tiny bit more, but will definitely return to order both again. The Popcorn Chicken is so much better than the ones available at regular boba shops, such as iTea and Tapioca Express.

Pretty decent lunch selection in this little food court. Always got the popcorn chicken lunch special, and it comes with minced meat over rice and steamed veggies.

Hands down best popcorn chicken anywhere. I could only compare it to popcorn chicken when I had it in Taipei. Great seasoning and one order is an ample amount for sharing with someone else I'd you want a snack. Teas are also good, but might be a bit sweet for some. Order at 50-75%

I feel bad for giving this place a low rating. I want to promote all Taiwanese restaurants, but this place was quite disappointing. It took awhile with our order, but what I'm complaining the most is the quality of the food. I ordered the ground pork rice. It's a traditional dish and they did a horrible job with it, and it had a really bad smell. I don't know if the meat was fresh. I ended up getting food poisoning when I got home. The rest of the family ordered the popcorn chicken. You can't go wrong cooking fried poppers. The most popular dish (fried chicken with rice plate), it was the exact same thing as the chicken poppers and the seasoning. It was quite boring and dry. I don't think I'll ever go back. Sadly enough to say...

They are opened Tuesday, despite what Google says. Located inside the Pacific Food Hall, next to 99 Ranch. Very clean and plenty of empty seats as half of the businesses inside are closed. Large parking lot in plaza outside. Great chicken (XXL Leg&Thigh) and drinks (Red guava w/ aiyu jelly, half sweet). Contactless self-ordering. Rewards through Toast Tab.

Shihlin Taiwanese Street Snacks is one of my favorite eateries in the pacific pearl food court. I love their braised chicken and tofu over rice. Their XXL fried chicken is both delicious and a large portion. Bring your friends to help! And you'll likely have leftovers. I like mine with a bit of their spicy seasoning. I recommend giving it a try if you like a bit of heat! I've also tried their Taiwanese shaved ice which comes with boba, jellies, and red beans. Very delicious and refreshing on a hot day! Just go up to the counter, order through their digital kiosk and pay there. Today the owner gave me a free sample of their fried chicken while I waited for my to-go order! So nice!

Stopped by to get a quick meal. Very good food and has fast service. Not a dedicated location but in a food court. Got the GMA braised beef rice, fried tofu, and popcorn chicken. There was something about the rice that once I started eating it I couldn't stop... so good. A lot of places serve dried or too oily pop corn chicken. This place? Oh my god, the chicken was extremely juicy. Nice initial crunch when you bite into it. Excellent. Lastly, good ol' standard fried tofu - nothing to say about it, it's simply good.

Great food and service as always I always go and get the popcorn chicken. Because I go there often then the boss lady will introduce me to new promotional items for me to try. I love trying them as they are flavors of my hometown! Come try it if you haven't!

Awesome services. I always visit here whenever I did not carry lunch. The lady is very nice and always offer me some free trial. Their pop-corn chicken is the best around.

Order from their kiosk. Battered mushrooms are as advertised. First a generous portion that's enough to share. Light enough and delicious! Mango shaved ice was huge and enough to share as well. The shaved ice is very different to the Taiwanese shaved ice as it's not as light. It's definitely crunchy icy stuff and not the fluffy light stuff. There is a very flavorful mango purée with large mango chunks.

it is located inside the food court. need to order from kiosk and then you will get number. they will call the number. anyway, ordered vermicelli with fishball soup only. taste is mediocre. i think if you can give some sauce like special chili sauce, it will be great...

I love this place. Anytime I see this chain, I'm unable to walk away without fried chicken. So tasty, and HUGE portion for the XXL chicken. Everything is so good. Prioritize the XXL chicken, but also get the popcorn chicken and the braised chicken rice bowl. Their boba milk tea is also great and on par with (maybe even better than some) boba tea shops. Even if you're not hungry, go get you some of the XXL chicken. You can save it for later but after you take a bite, bet you you'll be hungry.

Oops I ate everything too fast and don't have a picture! I went twice in one week when I first tried Shihlin and can't wait to be back. Good thing they have a rewards program too. Location: Shihlin is located in the food hall next to Ranch 99. Seating: There is ample seating in the food hall since a few stalls have moved out. Clean but a little hard to move around since there were so many tables. Popcorn chicken: The popcorn chicken is the best I have found in the Dublin/Pleasanton area. I always get the original flavor with extra seasoning and mild spice. Serving size is generous and a fun shareable treat! I have seen people go up to the counter just to get the popcorn chicken. Both times I've gone, the popcorn chicken was hot and fresh. Fried tofu: The fried tofu is nicely fried and comes with a sweet chili dipping sauce. If I ever get tired of the popcorn chicken (I won't), I would get this instead. Mom's Braised Pork over rice: A tasty comforting dish! It came with half a tea egg and soft sliced tofu. Very saucy but not overly salty. I would get this again! Passion Fruit Green Tea: I ordered 75% sweet and regular ice. It was a tad bit too sweet so I wait until the ice melted and I added more water and it was perfect! Next time I'd love to try the XXL chicken!

Food was mostly good, albeit a little bland. The soup was very tasty, which is why I was a bit disappointed at the noodles not doing the best job of absorbing it. Service was good. Ambience is relaxing. Note that this isn't under the establishment's control as it is located in a food court. Will definitely swing by again! Need to try the Taiwanese Ice Cream next time

This is one of my favorite places to get fried chicken! Service: I ordered on the kiosk and I received my food pretty fast. Food: I got the Treasure Rice Box and the Fishball Silver Noodle Soup. Both items were delicious! The chicken in the rice box was so tender and crispy! I absolutely loved it. The noodle soup was also delicious! The noodle was cooked perfectly. The soup was hot in temperature and it tasted like a seaweed flavor which I quite liked. I highly recommend trying their fried chicken! It's amazing!

Came here to try their XXL chicken ! They did not disappoint!!! It was super juicy and crunchy on the outside ! I totally recommend this place to those that love chicken ! The workers are super nice and helpful ! The area was super clean. Will definitely come back here again.

Ordered to go , arrived and no one was in the front, but there food was ready, had to ring the bell and a lady finally came out, she was cooking another order. I asked if the order was for me and she said no, she asked to see what I ordered, signal there was weak, so it was a little longer to pull it up. Finally got it and then it was longer before she came back to me and it turned out the order was mine! ‍ Anyway, the food was ordered "mild" but it was medium for me, the pieces were larger than "popcorn" but decent when you're starving. May try the XXL chicken next time, looked good when she pulled it out of the fryer. I wasn't expecting a food court, so it was a learning experience, need to bring someone else find out other dishes.

Ordered for pickup via yelp. I arrived a few minutes before the pickup time and it was already to go. We sat in the food court to eat. Super clean and it was empty during the weekday which made it easy to sit. My son got the popcorn chicken and loved it.

I have been seeing this dish in IG but couldn't find any place in US that has this dish, I was so happy they have this Taiwanese street food in this area. This place specializes in Taiwanese street food. The noodle soup is slimy just fyi. The noodle is well cooked and the broth is well balanced. I wish they had more oysters or some kinds of protein and vegies for the price. The bowl is medium size, so it won't fill you up, but I prefer it that way so I can try more dishes. They have an ipad to order. The food came out quick. Self service.

The chicken portion is very generous. It's straight out of the deep flyer. It's not bad for the price and portion for Bay Area prices. I ordered the treasure rice box and it was tasty and filling. It came with crispy chicken, stewed egg, broccoli and stewed tofu. Everything was very taste and the service was great. I do recommend this place for sure !

Located in the food hall at Pacific Pearl plaza! There's a kiosk you can order from or you can go to the register. The staff are quick & friendly too. We got the XXL crispy chicken thigh with extra spicy seasoning - soo juicy, crispy, & fresh out the frier! Fried chicken thighs are my favorite! Extra spicy seasoning tastes the same as regular spicy too, so for spice lovers go for the extra spicy haha. Their boba milk tea was great too! We chose 60% sweet & 50% ice.

This is one of our go-to spots for popcorn chicken! :] I like to stop by after work sometimes to grab the chicken, sweet plum fries (sweet potato fries seasoned with plum powder), and crispy salt pepper mushrooms. Portions are quite reasonable for the price and service is usually pretty quick. (We usually call ahead before driving over for pickup, but even when I drive over and wait, it's typically less than a 10 minute wait.) The staff is really nice. :] The last time I went, she asked me what I was ordering while I was punching in my order on the screen so by the time I finished poking all my choices on the screen, my order was already mostly ready. Very efficient! :P They're located in the Pacific Food Hall with lots of other Asian eateries. I have yet to try out their drinks + shaved ice, but will need to soon! 1/2 star off only because sometimes you can't reach em' by phone and/or the online ordering system is down, but this has only happened once out of all the times I've been there.

Really really love this place. The Taiwanese shaved ice is super underrated and the portion is massive for only $10. It comes with sweet sauce, red bean, mixed bean, boba, taro and aiyu jelly. Not overly sweet and great for the price. The treasure rice box was $15 and there was so much meat for the price. Even splitting all this food between two people we had some leftover. The chicken was super succulent, but I do wish there was more of the sauce on the rice and that there was more pickled vegetables on the side since there was less than a tablespoon's worth. The sweet plum fries are crazy good and $7.50. They're like sweet potato fries with this plum seasoning and somehow they remind me of a churro. It kinda feels like a dessert snack but in a good way. I picked this all up togo and you can tell it's really fresh. Service was also good, the women working the counter were really nice. Definitely recommend as a quick eats place in the Pleasanton area.

Obsessed with their XXL Chicken, drop by to check this location out for the first time. Not as good (taste-wise) as the location in Fremont inside 99 Ranch Market (in my opinion). But, still hits the spot, especially when hungry and craving for these crispy crunchy juicy delicious tender XXL Chickens LOL! I ordered two (1 hot and 1 super spicy), but both came out tasting "mild" to me. Also, unlike the Fremont one, their portion is a bit smaller than the generous portion of Fremont's.

Delicious, fast, and easy snack. I loved coming to this location and the Berkeley location. I always get an oyster noodle, the fry chicken, and winter melon juice. I love that these locations are self serviced. You just order on a tablet and wait. So easy and fast! The food is so good. The Oyster noodles is rich, flavorful, and filling. I love the texture of the noodles. The serving size for the fry chicken is perfect. It enough to share with 2-3ppl. The drinks are all refreshing g and remind me of those yeo juice boxes. Iykyk.

I am always down to try out milk tea/fruit tea and am always looking for other places to try. I found this place browsing around the internet and decided to give it a try. They offered other stuff, but I just wanted to focus on a drink. Passion Fruit Green Tea: This was not too bad of a drink. I usually go high in the sweet but because of my own knowledge how passion fruit can get sweet, I held back and went to 60% with 50% ice level. I also had extra white pearls in my drink, since I do like that texture sometime with fruit teas. It was not too sweet, and was alright in my taste. Overall, it did not stand out too much for me. Though I do want to try other stuff as well the next time I go.

I love their crispy chicken thigh and popcorn chicken! The treasure bento box is also a great meal. There are a lot of locations of Shihlin across the Bay Area, and this is a great spot for a snack or quick lunch.

Recently I gave this place a 1 star for the mushroom order gone wrong.... but management reached out to me and had explanation and compensation that is fair for for the bad experienced we had. I thought it was sincere and honest mistake that they are trying to correct. So, to make things right on my behalf, I would like to give them a 5 star to offset my prior post, which I'm not able to delete.

I have been meaning to try Shihlin for so long so I was super excited to stop by this holiday season! They specialize in Tawianese streetfood but our most well known for their fried chicken. We decided to try their XXL fried chicken thigh. When we got the order, the chicken was steaming hot and smelled so good. The chicken was super juicy and flavorful. I would prefer if the chicken was more crispy but regardless it was still so delicious. The portions were huge and we could barely finish one order between 2 people. There are lots of other food vendors within this plaza and seating so definitely stop by!

TWO VISITS The last time I ate the Pacific Food Hall I ate at a Korean eatery. However this Taiwanese eatery caught my interest due to the picture of the fried chicken. My friend said that next time we should try this Taiwanese place. About six months ago I went here to eat for the first time. Besides the XXL Chicken I ordered the Brown Sugar Pearl Fresh Milk and Oyster Mee Sua. The chicken thigh had the slight salty texture. Also the meat was moist. The brown sugar milk drink had a refreshing sweet taste to balance the salt texture of the chicken thigh. Surprisingly the best item I ordered that day was the oyster mee sua. It had a similar taste to a hot and sour soup but had deeper flavor due to the brininess of the oyster. Based off this first visit I was planning to give this place a 5-star rating. However I wanted to try other items to see if my initial reaction was justified. About five months later I came here again. This time I ordered Grandma Braised Chicken Rice, Smoked Plum, and Oyster Omelet. I really was anticipating the chicken rice bowl. This dish really disappointed me. Even though that dish was hearty the rice bowl was bland. The plum drink was too tart for my liking. The only dish I liked my second time was the oyster omelette. My first time I ate at Shihlin Taiwan Street Snacks I would have rated it as five stars. However my second time I ate here I rated it as three stars. Overall a four stars rating is how I felt about this place.

Quick Summary: Get the XXL fried chicken thigh. You won't regret it. This review is for the XXL fried chicken thigh. I got it with all the default seasonings and mild spice. You can also choose if you want it fully cut, cut in half, or kept as a whole piece. I opted to get it cut and half and I was glad it did, because that piece of chicken was HUGE. Truly XXL, larger than the size of my face, a solid 2 meals of protein for me. As for the quality, the chicken was SO flavorful, juicy, and crispy. I swear you could've juiced the chicken. Honestly, it was everything I could've asked of a big piece of fried chicken and I'll 100% be back for another. It's fried fresh, so no need to worry about soggy chicken. The restaurant is inside a little cafeteria with other Chinese eateries. There's plenty of seating inside.

This Shihlin location is inside the Pacific Food Hall at the Pacific Pearl Shopping Center. There is plenty of parking in the parking lot, but this area gets a bit busy and packed, especially on weeknights and weekends. It was pricey for what is was - about $20 for a rice plate and milk tea. I ordered their Treasure Rice Box and the Original Pearl Milk Tea. The Treasure Rice Box came with a decent amount of crispy chicken, only half an egg, six small slices of tofu, about half a cup of broccoli, a few sliced carrots, and a small amount of pickled vegetables. It was a bit on the saltier side. The milk tea had a very strong tea taste and not much creaminess to it, it was not bitter, but it had a good sweetness to it. It has a strong brown sugar taste to it, even though I ordered it with cane sugar. The boba was very chewy and would not break apart at first and slid around in my mouth.

We've been here twice but only tried the food once because the first time we were here, they said our order would take 10 minutes but 25 minutes later it still wasn't ready so we told them to cancel it, and they were fine with it because they didn't start making it yet! And we only ordered one thing! That's why I docked a star. But... On our last trip, we finally got to try the fried mushrooms and popcorn chicken. Both were delicious! We've had both from their Berkeley and South Bay locations before, but it was our first time trying the food from this location. The popcorn chicken never fails to remind of Taiwan when I go in for that first bite - so yummy! The chicken was really moist and crunchy - as good as popcorn chicken gets! The portions are pretty big as we split the two bags between four people for a hefty afternoon snack. The mushrooms are very crunchy and a great excuse to eat yummy fried batter. They were also really quick with our order this time around - it took less than 5 minutes! Next time we're in town, I want to try some of their other Taiwanese dishes!

Second time coming here, love how this location is near lots of other good foods and desserts. I ordered two XXL Chicken Thighs for me and my boyfriend and a bowl of fish ball soup for myself. The chicken was tasty, juicy and seasoned well but it wasn't as crispy as the previous times I've had it. Maybe it was an off day? I always order a whole chicken thigh for myself but end up not being to able finish because it's too greasy. In hindsight it might have been better to share. Fish ball soup was meh, nothing too special. I do think it's pricey for $8 for only 5 fish balls.

Get the popcorn chicken if you like popcorn chicken! Rice here is really good, my broccoli was cold which was kind of odd for me. I was pretty hungry so this plate was pretty good.

Shihlin is located in the Pacific Food Hall (food court) of the Pacific Pearl Plaza. I have tried other Shihlin locations before, and this one is on-par with the other ones. I ordered the XXL Crispy Chicken thighs. I like that you can adjust your order according to your preferences. I ordered the chicken with original fragrant, hot, fully cut, with default seasoning. It was crispy, fresh, and great flavoring! This is a great spot if you want a quick snack.

An order of fish ball soup is way too expensive $8.50 with 4 fish ball ( equal $2 a processed frozen fish ball & 1 kind or Taiwan kind of doughs ball and chopped veggies broth A ripoff deal and was not as the picture it showed Never ordered again anything in that place !

Do Not go to this restaurant. Very poor customer service. If they messed up your order, they make you feel like it is customer's fault. They do not even say sorry for messing up the order. Really bad experience. They should hire different front desk representative and/or change the restaurant owner.

Such a great find! It was smacked dabbed in the middle of a food court in a shopping plaza. Notables: -self order through a screen or online/through Yelp. -everything is in to go containers but you can sit in the food court or eat outside or in your car -affordable prices -one woman handling everything! Ordered Treasure Bento Box! While ordering you can tailor everything to your liking, such as: cutting the chicken in half, slices or not cutting it. Spice level and seasoning too! You can also include utensils for free. The wait was pretty quick even though there was only one person. Included in the bento box is: seasoned rice, half a boiled egg, mini sliced tofu, broccoli & carrots and three huge pieces of chicken. Everything tasted DELICIOUS! The chicken was super moist and the crunch of each bite was perfectly crisp. What I enjoyed was that even though it was moist, it wasn't drenched in oil. It was also breaded lightly and I liked that! Which means it wasn't frying for so long. And I'm gonna take a minute to talk about the rice because it was divine. I'm drooling thinking about it too. It was seasoned with sauce and pickled radish. I'd definitely want to make a trip back!

Yummy fried chicken here and very convenient. Love the location of it. Easy to order on a screen and fast service. Tried the fish balls here and they were good, but a little on the pricer side for the portion. Fried chicken is definitely what I recommend, either the large piece or popcorn chicken, both are well made and juicy.

Crispy crunchy goodness!! Shihlin never disappoints as a snack! I was pleasantly surprised at how good their popcorn chicken was, since I'm always ordering their crispy XXL chicken! A bag is enough for two people to snack on The breading for their chicken is unique to me, as it's a glutinous rice coating. You can ask for a side of hot spice to adjust the spice flavor if you'd like too! Highly recommend eating the chicken as soon as you get it, since it's nice and crispy.

My husband was busy with an appointment and had to kill some time. I found this place in this little food court area next to Ranch 99 (I never knew this area even existed!). Sadly, not many places were open at the time on a Thursday around 3pm.. which I found a bit weird, but whatever.. it led me to this place! I was kind of walking around to see if I can grab some boba and snack, as that's my usual evening go-to and got super excited to see this place offer the huge pieces of chicken! I've always seen them being posted on IG and thought, "Nice! Now's my chance to try it out!!" This place is mostly self-serve and you order on the tablet, which is cool but the card reader wasn't working that well and the person working there had to help me process it with 2 to 3 attempts. The menu is a bit all over the place because there were advertisements for the cool items but just seemed a bit much. It'd be great to just simplify and have all the items on the digital menu because it made it look a bit too messy. I had ordered the brown sugar pearl milk tea with the XXL crispy chicken. Brown sugar pearl milk tea tasted great as usual... I feel like once you've had a certain amount of boba, everything just starts tasting the same LOL. So nothing extremely unique there. The XXL crispy chicken was hot, freshly made and moist.. it can definitely feed 2 people with how big it was. Sadly, the chicken was a bit bland and needed some seasoning.. it was pretty much an uncut version of popcorn chicken in terms of taste. I would honestly just get popcorn chicken just to avoid the hassle of having to bite into a huge chicken thigh. Although 3 out of 5 stars, I'd still give this place another shot as their soups seem to be more popular.

Came here for lunch today on a really hot day. I like coming here because it's a food court and you can just try different things. My issue is with the food court and not this place itself. Some spots are open and some weren't, while some open later in the day. The combo was amazing with just the right amount of of spices and the chicken was juicy. The star of the show is the crispy mushrooms. I can eat these all day; you don't even need any type of sauce. My guilty pleasure is I had this back to back days. I had it yesterday and had to come back for another round.

I mean, it's certainly not a night market, but at least the food helps you pretend that you are at one. Shihlin Taiwan Street Snacks is located in the food court area of this shopping plaza, the building to the left of 99 Ranch. Shihlin Taiwan Street Snacks is a chain, so you may have seen them at other Asian based plazas before. Shihlin is named after one of the most well known night markets in Taiwan, so if you're familiar with the name too that may be where you've heard it from. The ordering system here is self-service kiosk, so if you want to order something, just take it to the kiosk on the right side of this stall. There isn't a huge selection of foods to choose from, but then again, there's really not that much stuff to night markets in general, so it does have all of the basics you will need to partake in the flavor experience. It was just a simple order today, with the XXL Crispy Chicken, since I had other plans for additional eating the rest of this day. The chicken is fried perfectly, and just so crunchy and juicy. The portions are also decent, and could be shared with a couple of people reasonably, and at least 1-2 full bites each for a few people. The pieces are cut up, so you won't have to all snack on the same piece of chicken, no worries. Pricing wise, it's comparable. The menu itself offers a variety of food offerings from the night market style cuisine. Though just as night markets are typically done in Taiwan, they are normally just snacks and not really seen as a main meal. While they do offer bento like offerings, I would recommend the snackier items on the menu instead in addition to your pre/post meal. Since it's in a food court, there is seating that can be found for the most part depending on how busy all of the shops inside are, but every time I've gone it hasn't been an issue, particularly nowadays, so you should be good to go. Just make sure if you are sharing your foods, or eating on the go, to get extra napkins as some of these are really more hand foods if anything.

I stopped by today to grab a snack and ordered via the kiosk at the front of the stand. The kiosk was easy to use, but the plastic covering on the screen was pretty gross and was in need of a replacement. It wasn't busy when I stopped by at 3:00 p.m. so I got my order in about 5-10 minutes. The popcorn chicken came out hot, crispy, and was mild spicy as requested. I barely heard my number being called when my order was ready, so having a digital screen to list the ready orders would certainly be a better solution during busy hours. For $9, the popcorn chicken was a bit on the expensive side but I'm sure prices have gone up because of increasing rent prices everywhere.

The best sweet plum fries I've ever had! It looks deceiving, like it would be salty just like the chicken, but nope! It's sweet! I really like the breading they put on it. I don't know if it's just a brown sugar mix, but it's sooo yummy!!

The overall food quality was A-OK. My favorite item was the XXL Chicken Thigh. The portion was generous. The outside was very crispy but the meat inside wasn't that juicy. I also felt like the seasoning could be more flavorful. The Oyster Pancakes' texture was a bit weird. The Crispy Mushroom was a disappointment. There was way too much batter and one could hardly taste any mushrooms. Overall, it satisfied a craving but not worth a special trip.

The fired chicken is super tender and juicy. Perfectly seasoned. And the owner is also very nice. Highly recommended if you want to try some Taiwanese street food.

Order the Taiwani's chicken on a stick, I think it was popcorn style It had great seasoning and I'm glad they had electronic ordering

I'm American and my wife is Taiwanese. We travel one hour away just to eat some authentic Taiwanese food. It's just like being in the world famous shihlin market in Taipei, without paying thousands for the airfare (Lol). The service is always fantastic and the food is just like being back in Taiwan. Thank you for everything Manager Ping food was fantastic. Thomas and Eve Williams

We ordered popcorn chicken and XL chicken cutlets They were Delicious!! Big portions! We will be back!

Whats the point of having a phone number if you're not going to answer it? Food's alright, overpriced for the quality and portion you get. $9.50 for some sweet potato fries? $13.50 for popcorn chicken that I can get for less at a milk tea shop? Get outta here. They also don't give you the option to request for complimentary sauces if you order on delivery apps and as mentioned before, won't answer a single call to make sure they include it Store ambiance is whatever, its in a dinky food court so what else is there to say

Found parking quickly even on a busy Saturday but I think thats due to covid.The lot definitely does fill up especially during peak meal times.Located in the food court among 10? other dining options and has outdoor seating. There is a kiosk on the left hand side of the store front that you order from. I put in an order for the XXL chicken thigh. You then got to choose: flavor (original or grilled seaweed), spice level (not spicy, mild,hot or spicy), how you want it cut (half or fully), and fragrance level (not fragrant, half, extra). I got the hot original fully cut, half fragrant chicken. Waited for my order on the side. Took about 6 minutes to get my order. The nice part was I got a text letting me know it was ready. It came out piping hot and smelled super delicious. I ate a piece in the car and it was crispy, yet moist and had a good amount of kick. Next time I will try this again and change it up. The crispy mushroom sounded good.

First time here. Kiddo wanted chicken and rice so we decided to try this place. The popcorn chicken was pretty good and good portion. The grandma braised chicken over rice was good too but the portion was smaller than expected. The kiddo enjoyed the food. would definitely come back for more if in the area.

Shihlin is located in the Pacific Food Hall. You order via touchscreen so it doesn't seem like there's an option to pay cash. They also don't have normal drinks (water, soda, etc). We got the crispy salt pepper mushroom, salt pepper popcorn chicken, and my husband ordered the treasure rice box. This was my second time ordering from here and it's just as OK as the first time. Not sure if I'll be coming back again.