Shilla Stay Jeju

1 - with 300 rooms, this hotel can’t even accommodate check in at 1:302 - I see a Korean check in around 2:30 and he got the room… will attach a video if I can3 - Very unfriendly front desk staffs… and anti-Chinese tourists 4- with 4 stars hotel, the cleaning lady doing her job on my foot 5 - at 3pm… if you don’t come to see them, they will let you sit and wait… even they know the guests is waiting 6 - we suppose to have voucher of 30$ each guest… don’t event mention to guest7 - inside the room is 27 degrees… the norm is 20-228 - if I can cancel, I will leaving for another hotel9 - Breakfast, if you don’t mention to the staff is no water on food counter… they will not refill10 - Feeling like if you are foreigners, don’t speak Korean, like don’t borrow me… Last, I send a complaint email… no answer…I don’t see where to upload video for the Korean guy check in

Stayed here for a night as it’s very close to the airport. Room was clean and looks like the photos. The location is great as it’s near to several popular shops such as Selbing, Olive Young, Shilla Duty Free, shoe shops, New World supermarket.

Good location to shop and have food along the alley way. Room was good and comfortable with all the necessary amenities. About 15mins walk to Lotte mart. Bus stop in front of hotel has a bus heading to the airport. Staff helpful & speaks English

1-with 300 rooms hotel, at 1:30, can’t accommodate guests to check in 2-korean peoples arrive at 2:45 can be check in but foreigners guests need to wait 3-at 3pm, if you don’t come to see them, they will let you wait, even they know we sit in the lobby for check in 4-unfriendly front desk staffs, not too nice 5-with 4 stars hotel, how can they let cleaning lady working near my feet, almost is go away, I need to do my job 6-air conditioning is 27degres, the average is 20-20 right 7-breakfast, if you are not telling them the water is empty (0n breuvage counter)… they will not refill that, even telling, is still empty when I finish 8-if you are not speaking Korean, the attitude is not cool 9-on my trip.com booking, we suppose to have 30$ each person for duty free store, the are not even mentioning 10-sending an message to shilla hotel Facebook (who is active, I see them post often)… no anwser… So go another hotels if you don want to be the same situation

Extremely convenient location in Jeju City. The glass is not very sound proof, hence it's very easy to hear the traffic noise outside, hence do not recommend for light sleepers (try to ask for higher floors). Lounge / dining area was wonderful, their supper bar meals (we ordered fried chicken and draft beer) is reasonably affordable and delicious.

Stayed: November 29-30, 2024 I had a pleasant stay at Shilla Stay Jeju during my visit. The staff was welcoming and efficient, making the check-in process quick and seamless. My room was clean, spacious, and equipped with all the necessary amenities. The bed was particularly comfortable, ensuring I had a good night’s sleep. One highlight was the breakfast experience. The variety and quality of the dishes are good and delicious, and the service was impeccable. Additionally, the hotel’s location was convenient, making it easy to explore nearby attractions and restaurants. Overall, I enjoyed my stay and would recommend Shilla Stay Jeju to anyone visiting Jeju, South Korea.

convenient location to the airport and also the shopping zone; room is clean but you can see the wallpaper starting to wear; staffs are nice and friendly

feeling unwelcome as a tourist. The hotel restaurant had a lively atmosphere—music playing, conversations filling the space—yet, during my meal, a staff member approached me and told me my conversation was “disruptive.” This was puzzling because the tone and volume of my conversation were no different from those at the surrounding tables.It’s one thing to enforce a uniform standard for all guests, but that wasn’t the case here. It felt as though the real issue was not how I was speaking, but the fact that I was speaking in my native language as a foreign visitor. For those who might assume I was simply being too loud or disruptive—let’s be clear: I was engaging no differently than the other diners. If volume or noise levels were truly the concern, why weren’t all guests held to the same standard?Good hospitality is about making all guests feel comfortable, regardless of where they come from. Unfortunately, that wasn’t my experience here. If you’re a tourist looking for a welcoming hotel stay or dining atmosphere, I’d suggest going elsewhere.