Chun Sang Ma (.
Google
Man, where do I even start? This is going to be a long and detailed review — and it’s BAD! I always tell people: don’t always trust Yelp ratings (good or bad) because a lot of them are biased and based purely on personal experiences. I usually trust them about 70%, and the other 30% I prefer to find out for myself.
Rating: ⭐️⭐️ (2/5)
Category: Japanese Ramen / Quick Service
Location: W Center Street Promenade, near S Lemon St, Anaheim
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📍 Location & Parking
This restaurant is located on W Center Street Promenade near S Lemon St, right next to the parking garage and House of Chimney Cakes. Okayama Kobo Bakery is just a few shops away (2–3 doors down). Parking is not an issue here — you’ll find plenty of options, including the parking garage, nearby street parking (green-zone 90-minute limit), and several parking stalls around the area.
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🍜 First Impressions
I came here thinking, “It’s a big, trustworthy brand — how bad could it be?” The Yelp rating was around 3.6 stars, and I wanted to give them the benefit of the doubt. Unfortunately, the reviews turned out to be accurate — if not generous.
This is an express version of Shin-Sen-Gumi, so I understand that service might be streamlined. But still — at least put some effort into staff presence, customer service, and food quality.
When I walked in, there wasn’t a single staff member at the front. No greeting, no assistance — nothing. There’s a kiosk for ordering, so I placed my order there: ramen, miso soup, and spam musubi, plus a bottle of black milk tea from the fridge beside the kiosk.
After a few minutes, I finally saw a staff member through the kitchen window. When I asked if I could just grab my drink, he looked at me strangely — not exactly the friendliest interaction.
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🍲 Food Quality
After waiting about 10 minutes, my order was ready. Since there were no indoor tables, I sat outside at one of the public tables (still not sure if they belong to the restaurant).
• Miso Soup: Served in a paper hot cup — not a big deal, but odd presentation. The taste? Extremely watery. I’d say 5% miso flavor at best.
• Ramen: The soup wasn’t hot, and neither were the noodles. Once poured together, the entire bowl was just lukewarm. The extra chashu I ordered separately wasn’t even warm — a real letdown.
• Spam Musubi: Ironically, this was the best item I had. Flavorful and nicely done — the only reason I gave this place 2 stars instead of 1.