Ben Quach
Google
I hesitate to write this review but I must after seeing that they have a 4.7 rating, OMG. I have no idea why that is. Either they are all paid reviewers, or people simply don't understand what good ramen is in this country. Read my last paragraph first, or just go to Japan, and understand what good ramen is. Just goto Tokyo Station Ramen Street for starters, there are 8 great ramen restaurants w different styles. Each of them will blow this place away by a mile. There are plenty more in local alleys if you can find them. But literally, almost any ramen you find in Japan in any street corner is better than this place, IMO.
I've been eating ramen at Shin-Sen-Gumi for over 30+ years in multiple locations. Years ago, it was one of the best Tonkotsu ramen in SoCal cuz there weren't that many good ramen back then. Fast foward to today, there are so many better ramen places in SoCal. I will name just a few for you in no particular order: Tatsu, Tsujita, Hinonori, Ikkousha, Josui, Kitakata, Daikokuya, Tatsunoya, Hinodeya, Santouka, Nagi, Men Oh Tokushima, Silverlake, Afuri, and many more. You don't even need to go to J-town or Sawtelle for great ramen anymore.
Here's the problem with Shin-Sen-Gumi: I visited them about 3 months ago and already thought it was not what it used to be, but I refrained from writing a review, hoping they would improve. Today was the last draw. They only serve Tonkotsu, so you would think that should be great cuz it's their specialty, easy enough, right?
Ramen only have 3 components: noodles, broth, and toppings. First, I will say the noodles were still OK. I always ask for Katame (firm noodles) when eating Hakata style ramen since it's thin noodles. I like "Al dente", I don't like soggy noodles. Second, their toppings were never great, but acceptable. Char Siu had always been too dried, and still is. Green onions always seem frozen chopped long ago. Third, here's the DISASTER. Years ago, the broth was their magic. It had a unique rich pork bone flavor. That is what Tonkotsu means (豚骨) as in pork bone. Today, it tasted like it was some powder mix from some instant ramen package, but worse, ZERO umami. (btw, I ordered thick and strong for the broth, and it was still tasteless, horrible. Maybe I should have ask them for some MSG Ajinomoto, LOL). A pack of "Shin" noodles tastes much better.
After my meal, I consulted with the staff. I asked for a manager but there was none. I told them exactly what I wrote above, that they have lost their mojo; but they seem indifferent. Maybe they were embarrassed that someone pointed out to them this is not real Tonkotsu (豚骨) soup base. You can't pretend to sell Tonkotsu with instant noodles packets mix. It's fraudulent. So I left, and vowed I will not be back, EVER.
If you have NEVER eaten Tonkotsu ramen, you might think this is good ramen, but if you have ever been to Tokyo or Fukuoka and eaten ramen there, you will laugh at this place in disgust.