Trip.com Member
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We had a truly wonderful stay! Our butler, Sokha, was amazing—she took the time to show us the entire villa, informed us that laundry service was included, and ensured every detail was perfect. Another butler (I’m so sorry I forgot his name) who prepared our floating breakfast, helped us take photos, and even assisted with our luggage during check-out was equally fantastic.The pool villa was beautiful—spacious with two floors, and the turndown service was a lovely touch. They even lit real candles along the stairs to the second floor and provided a mosquito net, creating such a warm and thoughtful ambiance.The welcome drinks, fruit platter, and a mini bar with a full bottle of wine were wonderful gestures. The bathtub decorated with lotus flowers and the birthday amenities—cake, bed decoration, and flowers—made the celebration truly special.Dining at both Bayon and Kroya was a delight, with all the staff being genuinely warm and attentive.Overall, an unforgettable stay with exceptional service all around!