Shipley Do-Nuts

It's 6 am, and they refuse to serve customers. Cars stuck in the drive thru because employees refuse to open the store on time. To repeat what I told them, YOU LOST A CUSTOMER!!!!!

need to train accordingly and maybe not on a busy Sunday morning. girl getting trained couldn’t scan for rewards and a kolache was forgotten (2/3 received, that’s $3 lost out on) and duo deal not applied. please figure it out for the sake of the customers.

THE PLEASE WAS VERY NICE AND CLEAN WE WORKED ON THE Drive. THROUG WINDOW and the people had to come in and they didn't have a problem so So that says that the place is great good Fresh donuts.we had to get some and the were good

I had a good experience overall. Consistent low prices and good quality. It's not a crazy nice place, but it's an average donut store. I would probably go again if I was in the area and wanted donuts.

I ordered shipley’s on door dash for me and my baby brother today. When the food arrived, I gave him his apple fritter and he began to spit it out. I asked him what was wrong and he told me that it tasted nasty. I grabbed the apple fritter and it was literally raw on the inside….like straight up dough. I gave him one of my glazed donuts and it barely had any glaze on it and was stale. Shipley’s is one of our favorite donut spots but this was really bad.

I will not be returning to this location. I ordered half dozen donuts, not only were my Do-Nuts cold there was also pieces of hairs in my donuts. Please make the employees wear hair nets this is DISGUSTING, distasteful, and unsanitary!

This is a blueberry cake donut. It's overcooked and horrible. I have never in all of my years of going to any Shipley's had this happen. The last time I went they ran out. It's also the slowest yet busiest location I have ever been to. This location serves UofH, Yates High School, and it's surrounding community and businesses and they are not prepared to serve them consistently every day. My wait time is 15 minutes that I do not have to spare. I've never spent more than 5 minutes in any Shipley's line. I gave this location 2 times and there won't be a third.

This Shipley location brings back so many good memories of my days at UH across the street. I still stop by when I’m in the area. I find this location has a wider assortment of fresh items than many other locations. The service is great, and not rushed, even when they’re a little busy. The coffee is also superb here.