ShopRite of Union, NJ - Highway 22

This store is great the produce is good shelving is always stocked. There is prepared food for you incase you get home late and don't have time to fix a meal for your family. Or just wanna grab something quick for lunch. The staff is helpful as well. Just incase you don't have time to shop. They do the shopping for you here and you can pick it up. Download the app and you can shop from and know they will pick good veggies and fruit. This location on RT.22 is an all around good spot. There is do much to say about shoprite of union.

The ShopRite in Union is very good. It’s very clean and well stocked. The store is also pretty modern and has a good selection. I also love the Subway lines at the deli. My only complaint is the seafood section smells like old fish. They really need to do something about that.

Been my hometown store for a long time Since The morris Ave days.go There to do my home shopping And to pick up orders for customers and deliver them I go to many shop rights besides this 1 TO pick up orders.... This is the only shop from home that is always never ready with the order when you get there constantly.... And half of the shop from home Staff are rude and Unprofessional. When you show up And you're not the actual customer , you're just picking it up for them , they treat you like crap..... I expect the same courtesy as if it was my order and realize that we are also customers.Not just people who show up to take your orders around.... We don't get paid by the hour.So understand that we don't need to be waiting wasting gas in a car And with your attitude pretty soon , you won't have any drivers to take your food around

In reality this the second time I have been to your store and the same lady at the quick check out has been rude. My sister used a small cart and wanted to check out. When she state we needed two carts to use the quick check out. It was a small cart with two small orders. Even with us telling her it was two order she still said no. Second time, ,,, Your hospitality needs works.

They need to fix there order pickup. I was shopping for someone through door dash, who frequently shops there and when I arrived I was told itd be done in 5 min, to later be told its goining to be longer, to you should just cancel your order cause the wait is long. Mind you I am being told this after I already waited for over 20 min. If you are busy and its going to be lated, just say it from the beginning, we are delivery men who are ruled by time in order to make this income substantial. On a side note Abdul-Wahid from the fish section deserves an A+++ for his customer service, def the only man who works in that place. Had my order packaged and ready. Thank you!

I called to place a large catering order for my company. A lady name Diane answered and she was extremely rude & dismissive. My colleagues and I decided that’s not where we want to spend our money. Do better or stay away from the phones if you do not want to talk to customers.

I have lived in Union for over 24 years and have been shopping at the ShopRite on Route 22 since it first opened. Unfortunately, the store has gone downhill significantly. Recently, after spending over $250 on groceries — most of it on meat — I was stopped at the exit because the security sensors went off due to $27 pack of steak that still had a security tag attached. I was then asked to stand there while employees removed items from my bags to find a pack of beef that still had a metal security tag attached. They had to take it back to the register to “deactivate” it and then return it to my cart. This process made no sense and was frustrating, time-consuming, and humiliating. Being stopped and having my groceries searched after paying a large amount of money made me feel like I was being treated as if I had stolen something. Other customers were watching, and it was embarrassing and upsetting. I understand stores need to prevent theft, but placing security tags on meat that are not properly removed at checkout — and then stopping paying customers at the exit — is poor planning and poor customer service. Not everyone who shops here is a thief. Many of us work hard for our money and deserve to be treated with basic respect. If theft is such a concern, ShopRite should improve its checkout procedures or increase visible security rather than inconveniencing and embarrassing paying customers. Because of this experience, I will no longer be shopping at the Route 22 ShopRite. I hope management seriously reconsiders this policy, because this was one of the most unpleasant grocery shopping experiences I’ve had.

This ShopRite makes frequent billing mistakes — I’ve been overcharged multiple times, including a $25 mystery item that no one was able to identify. Each time, they refused to fix it over the phone, forcing me to either take time off or come in with my kids. On one occasion I had to wait nearly an hour while the employee processing my refund disappeared into the back for 20 minutes. Beyond the repeated billing errors, what’s most frustrating is the lack of accountability and respect for customers’ time. Billing errors should not happen this frequently, and it’s unacceptable that resolving them requires so much effort from the customer. I filed a chargeback this time and won’t be returning.