SHOR American Seafood Grill

Perfect food, perfect service, perfect scenery. Everything was spectacular. Our waiter, Veli, had the best timing and was attentive to our needs and outstanding with suggestions. He gave us space and was there at just the right momemnt. He truly loved his job. Had the very best seafood pasta. The rum drinks were quite refreshing. The dessert was amazing...key lime pie and a brownie dish....mmmmm. Could not ask for a more perfect time to share with my wife on July 2, 2022.

We ate all over the island for a week and Shore was by far our best meal the entire time! From the service to the food to the menu selections everything was top-notch. Don’t stay away bc it’s in a hotel! We were not guests of the Hyatt but treated like family! The view is breathtaking and the chef is top notch. Forget Mallory Square and the crowds. This is the best dinner and sunset on the island.

The food and atmosphere here was really great. The food was very flavorful and really good. The oysters here are smaller and very yummy compared to your usual oysters that we found here in key west. We ended up ordering 2 orders of them they were that good. The grilled octopus was cooked perfectly. Great flavor and so soft, not chewy at all. Our main dishes were perfect as well. The catch of the day was mahi mahi also cooked perfectly. The other main dish rib eye was also cooked to perfection at medium rare. The key lime pie was ok. We highly recommend this place for beautiful sunset seating and a yummy dinner.

Crab Cake Benedict was actual crab meat, no breadcrumb filler- flavored w/ an old bay type seasoning. Refreshing "Duval Street Hangover Cure" Juice. Beautiful view.

Great outdoor patio seating for watching the sunset. The food was all exceptional, we had the blackened shrimp, bacon wrapped scallops, fresh catch of the day Mahi Mahi, and shrimp, scallop, and crab risotto. The sunset was breathtaking.

Everyone was great. Multiple day stay; the food was consistently amazing. Special thank you to Dan, Resnel, and Patricia!

We had a quiet romantic dinner on the patio watching the sun set. The food was delicious and beautiful (scallops on succotash and mahi mahi on WONDERFUL mashed plantain plus brussels sprouts). Our server, Veli, did a great job.

Everytime I eat here, it's a great experience. The staff are super amiable, the food is fantastic, and they genuinely care about the guests. Whether it's crab cakes benedict for breakfast or catch of the day in the evening I feel special each time. A must if you're staying at the Hyatt.

They have a new chef. You can certainly tell because the dishes are now amazing. Wow! Super impressed. We have the black and grouper and the black and mahi-mahi. Both are amazingly delicious and the presentation of the dishes spectacular. Very friendly service where you can sit outside on the marina and watch the boats. Relatively nice cool breeze can be had at night. Strong drink some delicious desserts to be had at the end. It's definitely a place to consider for a nice seafood dinner with a new chef on board.

Great menu selections, delicious food, exceptional service! Thank you Kim for your excellent service. We enjoyed the indoor breakfast area with a beautiful view. The only I can add is to have a hand sanitized dispenser by the entrance door not go emptied. We highly recommend will definitely return!

Great view. Great service! Kim our server was amazing. So friendly and kind. Food was also tasty

Amazing view. You can't find a better view in Key Wesr. The service was excellent. The food was great. Lovely restaurant.

Nice view and the food isn't awful. The service wasn't great. I got the 5-grain pancakes and my husband got a waffle. They arrived without butter, and I asked the waitress to bring some. She said she would, but then moved on to the next table and struck up a conversation with the people there. We're sitting, watching our breakfast get colder and colder, while she's asking them questions about their family and their travels. Or whatever. It really was exasperating. Then the food was mediocre. We would not go back.

All food was amazing and flavorful Sarvice was wonderful and amazing view . We are so happy to be there

Decided to make a reservation here for the outdoor seating with the view to the marina. Did not disappoint. Upon check-in the host took my temperature. Very few restaurants do this extra step. Which made me feel even safer to have chosen this place for dinner. Old Fashion - it was pretty good, not too bitter as some places makes it. Florida Green Salad - it was refreshing and worth ordering it. Catch of the day - Mahi-Mahi was cooked just right and very delicious. Coconut Shrimp Risoto - that was the best dish of the house. Having a delicious risoto that is made correctly is very hard to find and here is just perfect. Key Lime Pie - unfortunately it was just ok. Nothing special about it. Definitely come here for the view from patio seating and dinner time get the risoto. IG:@koganei037

Honestly, without trying to be rude, the food is just mediocre. Not worth the price . Staff was kind and provided great service and the views were awesome, so they definitely got that going for them at least.

I rarely give a 5 rating but everything screamed the five rating. The food was outstanding! We started with blackened shrimp with blackened corn on the cob that was cut vertically (long ways). The corn and the shrimp had great flavor. The entree I had was the catch of the day, mahi mahi, and it was very good also. My wife had risotto topped with shrimp and scallops which she really liked. We were too full for dessert! Also our server Anna was outstanding. She was very friendly to us and the customers around us and seemed to like her job very much. I told her how impressed I was with her great attitude and high quality service. She said she loves her job! No surprise there! She's been there 15 years!

We came here for a Girls sunset dinner and sat outside to the beautiful view of the sunset. Our hostess was great and the staff was very kind. We have ordered a few things and everything was pretty good. The best was mahi mahi and al of us agreed on that. Risotto was tasty but I wish it had more shrimp (had only 2) and less scallops. Seafood coconut curry was okay but nothing special unless you like fusion food. This was basically somewhere between thai and Indian food (chicken masala). Arugula salad, oysters, and truffle fries were good choices.

As a guest of the Hyatt Centric, we went downstairs to one of their own restaurants, Shor. We walked inside the restaurant and it was COMPLETELY EMPTY. The host walks up and asks if we had a reservation. I said no, we're hotel guests. He said, "we're completely booked but will have a table in 30 minutes." I said, "how can you have an empty restaurant at 730pm, be completely booked, and still be able to seat guests, feed them, and have them out in 30 minutes for us to sit down?" Made absolutely ZERO sense. Clearly he didn't want to seat us. I asked if it was because we're three gay men? Because your story is 100% bullshit. I'll copy this post to the GM of the Hyatt.

I had read many good recycle Shor restaurant and decided to come here on a newlywed date night. Keep in mind, that if romance is what you are after this restaurant is in the Hyatt hotel so it is not necessarily in the most romantic of atmospheres. However they are right on the water and the view is pretty gorgeous! We had a great server who was from Turkey originally, I think his name was Viel. He was super friendly and he and my husband (retired USAF) were able to talk about all things Turkey and Turkish food! Anywho we ordered the oysters, the Mahi Mahi entree and the seafood risotto. Everything we ate was phenomenal. Not to mention the secret ingredient in the risotto was crab meat mixed in! The only complaint I had was the $30 dish only came with 2 shrimp and 2 scallops, I feel they could have added one more of each. Despite this, we would definitely come back to Shor again for lunch or dinner!

Food: 2/5 Service: 0/5 Cleanliness: 5/5 Decor & Style: 5/5 Ok so maybe this was "one of those days" but service was ridiculously horrible. It was around 10:15- 10:30AM on a Friday and there was 5 people (including us) waiting in the front for the host. After about 5 minutes one of us had to step into the kitchen and ask for assistance in which the lady nicely said we will be with you soon. Another 5 minutes go by and she comes out and most of us end up just taking our order to-go (and one person already left) seeing that they look obviously understaffed. It ended taking 30 minutes to receive our to-go order! (and they forgot my orange juice and water!) The eggs Benedict was just ok, the pork belly croissant was not very good. The entire inside of the restaurant was empty however the patio (with the view) was full just to give you and idea that they were clearly open and running. I understand sometimes people call-in sick but management needs to apologize instead of acting like "this is normal and nothing's wrong". Either that or they're always this slow which is worse. Anyway, I can only rate on actions and not rate on "what could've been". 0 stars if I could. Congrats, Shor, of my 1106 reviews and 9 years elite, you've managed to become 1 of my only 27 one-star reviewed establishments.

AS A HOTEL GUEST, YOU GET 20% OFF, BUT THERE IS A 18% MANDATORY GRATUITY. The food is ok. We had the day catch which is a grouper on a cloudy Friday night. We also shared a seafood risotto. Everything was on par but nothing really impressed me. For the marked price you paid, I'd say it was a bit pricy but for the discount you get, you can probably dine at this place for convenience that you can pretty much jump into the pool right after dinner.

Really wanted to give a great review but couldn't. We had been to a Shor restaurant in Clearwater last fall and our experience was excellent. Unfortunately, not this time. We ordered the blackened shrimp appetizer, good but the shrimp wasn't blackened just sautéed. We ordered the pasta which was good but extremely light on the truffle oil. The problem was the risotto which was supposed to be made with lime and instead had ZERO lime and tons of garlic there was extremely little seafood 2pieces shrimp, half a scallop and no other seafood bits. Had we known they were out of the original recipe and substituted a quick sauce we would have chosen something different. The server was not honest about it and so double disappointing. We won't be back.

What a beautiful view of the sunset! It was not busy at all, I felt bad for our server because they were severely under staffed so she was doing multiple things but still did an excellent job. Food was good. Prices were a little high for what you get. But the view was outstanding. There really aren't a ton of menu choices either.

Our first morning, we decided to go to Shor restaurant because we were staying at Hyatt centric. We asked to sit outside on the balcony overlooking the water and the boats. It was absolutely breathtaking. My nail polish matched the water LOL. Our waitress was great. I had eggs Benedict with crab meat on English muffin and my husband had eggs over easy with bacon and potatoes. Everything was great. For convenience, our last night we decided to eat here because of a busy day and taking a sunset cruise on a 60 foot yacht that docked there. I was a little hesitant at first, because there is basically nobody in there at 7:30 at night. They did not disappoint. We sat outside on the balcony again, our waitress was wonderful and again, a spectacular view after seeing the sunset on the boat. Very relaxing. We decided to try the oysters and they did not disappoint. Fresh and tasty. My husband ordered chicken because he was burned out on seafood. I had Shor Seafood hot pot. It had citrus broth, with local fresh catch fish of the day, scallops and shrimp, served with ciabatta bread. It was fabulous!! No additional lemon needed! Our Last day, we had breakfast here as well. My husband had his usual, and I had requested eggs scrambled with Swiss cheese, cheddar cheese, mushrooms and a little bit of spinach. It was actually hot when it was served. I would say it was only about $2 more than all the other places we went for breakfast the remainder of the week That view is well worth more than $2 a meal!

We stayed at the Hyatt Centric at Key West and enjoyed free breakfast from SHOR for being a globalist. The coconut flakes with yogurt was refreshing and exactly the call for early morning. We also enjoyed freshly squeezed juices. The service was really spot on and perfect too.

Where to start! The most disappointing restaurant experience in Key West I've ever encountered. First, obviously short staffed. We were sat at our table quickly, all downhill from there. Horrible service! HORRIBLE food! The lobster tail salad. What a fucking joke! One very tiny sliver of lobster tail. Dressing was all mayonnaise. AWFUL! The prime rib. WTF!! It was so over cooked. Dark brown color. Dry. Took one bite just to see if it tasted better than it looked. It did not! The best thing about this dinner was leaving! Thanks Hyatt Regency "SHOR" for ruining our Christmas dinner.

The Brussel sprouts were good. That's where it begins and ends. Our waitress was extremely inattentive and didn't care if we needed anything or were satisfied with our meal. I have never experienced such consistently poor service ever. She was very put out by the fact that I wanted to order from their bar menu even though it comes from the same kitchen. My husband got the snapper which was drowned in sauce and caused him to be ill into the night. The rice was cold and asparagus extremely limp and over cooked. Save yourself a trip here and just go somewhere else. Anywhere else.

The words awful, awful, and awful describe this place! It's unfortunate because the view is beautiful. Our fish dinner was catch of the day for $35, it tasted worse than Mrs. Paul's fish sticks. The curry sauce came on the side, since we ordered it that way. I imagine if you cover the fish with the curry sauce you might not taste the fact that it tasted like rotten old fish!!! Our waiter was very nice, a nice young man on a visa from India. My dinner the Hot Pot was slightly better. The shrimp were good but the scallops were under cooked and the fish tasted fishy. Overall this was a BIG disappointment!!!

This restaurant was located in our hotel and due to weather we were limited on places to go. This is a little quite and cozy restaurant and I was rather surprised at how tasty the food was. Pretty darn good.. I ordered the Seafood Coconut Risotto and it was da bomb..really good. The staff was also friendly and the service good.

We just needed a quick breakfast before we checked out Hyatt Centric. The waitress, KIM, was extremely rude to us. She was cold and rushed to us the entire time while she was smiling and greeting others! Just because we are Asians? ! A complete racist! Later I found there was a price tag on my avocado and told her about it. It was not a big deal. However, she said nothing and left. Later she came back with a small plate to take the price tag avocado, asked 'is that it? Do you want to replace everything else?' I didn't because I was on a rush. During the entire time, she never said sorry as if this kind of things is very common and we should not even point it out. The interesting thing is that when Kim was greeting the other table, she said' I apologize l. I though you have 4 people.' So she can apologize and feel sorry, but just not for bringing unhygienic food to me. Of course she won't apologize to Asians. By the way, I was charged full price with 18% service fee.

We had a lovely dinner on the deck overlooking the water. Beautiful. Veli was an excellent server and made sure everything was perfect. The corvina special was amazing! Generous portion and unique preparation with chickpeas which I love. We will definitely be back!

We dined here for breakfast while staying at the Hyatt Centric. We had an amazing table on the patio overlooking the water. Couldn't have asked for a better view. We had a breakfast burrito and the crab benedict. Both were fantastic. The service was fast and friendly. Prices are average for the area. Will definitely dine here again.

We ate all over the island for a week and Shore was by far our best meal the entire time! From the service to the food to the menu selections everything was top-notch. Don't stay away bc it's in a hotel! We were not guests of the Hyatt but treated like family! The view is breathtaking and the chef is top notch. Forget Mallory Square and the crowds. This is the best dinner and sunset on the island.

This restaurant has very beautiful views of the water and sunset but the food isn't as great as some of the other choices in Key West. Upon walking in, at dinnertime we were surprised that we were the only patrons there. The restaurant was very clean and decorated very nicely. They provided bread service but the bread was so hard that it was almost inedible. We didn't order any appetizers but for our dinner entrees I had the yellow tail snapper and the fish was good, but the accompaniments were just ok. My husband had the pecan crusted yellow tail snapper and he said it was good but not for the price. After our entrees were delivered a few other patrons came in but it was really quiet the entire time. My husband wanted to try the Key Lime pie and said it was good, but earlier that day he had Kermits and really liked that one better. So his opinion may have been different had he not had the other that same day?

Exactly what you want from the top notch food to the world class sunset views. Black grouper and yellow snapper were both both fantastic

While in the Keys we chose to eat at a nicer restaurant for our final night. This was a mistake. The restaurant was understaffed and unable to make all of the menu items. The $36 steak came out over cooked and served on a mediocre plate of fries; very disappointing for the price. I ordered sides because the entree I wanted they were unable to make. The service took forever, and we had multiple people working with our group. Only bright side, they have 20% off your bill for checking in on Yelp. This was the most disappointing meal on our trip. If you're looking for a nice dinner do not pick this location.

My rating is 4.5 stars but yelp doesn't allow 1/2 stars and only a few items prevents the 5 star ranking at the price level of Shor. 5 stars for quality of food and location on the water My fiancé had the seafood risotto cooked perfectly and my macadamia nut crusted red snapper was perfect. I give 4 stars for the service level. When the chef stops at your table and has to remove plates himself, you know it's a problem. The service was ordinary, not bad but only 3 star worthy. I also have a pet peeve about the lack of table linens for a restaurant of this quality. A five star restaurant doesn't serve on outdoor slat wooden table. The food is so close to Michelin quality buts it's service quality has a long way to go.

Good view. Found this in my "unfinished reviews", I don't remember since it has been years, but here's a 5 star I wanted to gave years ago.

tldr: Very average hotel restaurant with amazing view. SHOR has an amazing view from the outdoor seating. That said, that's about where the excitement for SHOR ends. Food is not anything special, however cuts of fish and meat cooked well. The service is OK. The manager does stop by each table and ask for recommendations of what can be done better. This may be due to the lack of diners (maybe 20% full on New Year's eve). If you know the weather will allow a view, go here. If not, this is definitely as pass.

From service, to view, to food, this place was a 5/5. This is a hidden gem in Key West. Great spot to get dressed up, and fine dine. We ordered the truffle fries as an appetizer which came out hot and delicious! Paired perfectly with a spicy aioli. Entrees priced around $30 range: we ordered the lobster ravioli and coconut seafood risotto. They were very well portioned with lots of seafood. Absolutely amazing! Would definitely come back again!

Small portions of mediocre overpriced food (the mahi mani was over cooked). Also $21 for two bacon wrapped scallops (presentation was good but flavor was meh)? Cmon. Service was friendly but slow. They had multiple servers and had few people in the restaurant. However, after waiting awhile to get the first drink, we only ended up getting one drink as we were never asked if we wanted another. It took forever to get our bill even with ample opportunity to deliver it to our table. Overall, I wouldn't eat here again. They did make a good mojito though.

Great food, great service and with an ocean view. This restaurant is at the Hyatt and despite being a hotel restaurant has great food and reasonable prices. Recommended!

Absolutely amazing breakfast with a view! To begin, the staff was friendly and very accommodating. When we arrived there weren't any seats outside which bummed us out given the beautiful view ... but luckily something opened up a bit later and they offered to move us to enjoy the view. Our waiter was very attentive and friendly, checking in often to ensure we were comfortable. The food was phenomenal! I had the crab cake Benedict which was so fresh and filling, I could eat it every day. It was a more than healthy portion, the flavor was on point, and well worth the price. Hubby had the Cuban skillet which was so tasty and also a very large portion. The beans were very well seasoned and it tasted authentic. Mommy had the Centric croissant sandwich with the pork belly which was in my opinion the best. All of them were incredible but the pork belly just took it to the next level. All In all, I highly highly recommend.

Beautiful hidden place the view is amazing we had mahi tacos and mahi burger it's a bit pricey for what it is but if you want something away from the crowded place it might be good. Service overall was a bit slow.

Great place for a sunset dinner on the patio! Very quiet and romantic setting with delicious seafood fare. Treat yourself and take time to enjoy a laid back, long dinner with beautiful views of the sun setting over the water. We were able to snag a reservation for a fairly large group (7) the day of without any issues.

The Shor American Seafood Grill is where I spent my morning in Key West. The restaurant is located at the back of the Hyatt Key West, right next to the ocean with incredible views. They had tables both inside and outside of the restaurant for you to enjoy the view. If you sit outside, you will get to experience the cool humid ocean air, which is perfectly normal here in Key West. The inside is air conditioned with a wonderful view as well. I came here for breakfast as part of the Breakfast Package with the Hyatt Resort. All my meals and gratuities were included with this package. This is one of the few hotel restaurants without a breakfast buffet. Their offer with the breakfast package was a breakfast entree and a beverage for 2 people. They told me that my daughter was not part of the package and that she could order somthing from the Children's menu priced at about $7. Some of the entrees that we had for breakfast included the Duval Crawl, Fried Chicken and Waffles, and a nameless dish pictured here... http://www.yelp.com/user_local_photos?userid=JwngfNrDD3hCWKStBOACRA&start=200 In addition to these items, my daughter also ordered the French Toast, and the waffle on a stick. The Duval Crawl, at this restaurant meant eggs and sliced turkey on top of a waffle. The ingredients worked together wonderfully. It was great. It was so much food, that I could not finish it. The Fried Chicken and waffles was also a great dish. The chicken was a brined piece of fried chicken. My wive mentioned that the Fried Chicken was very good. She liked it so much, she ordered it 2 mornings in a row. The nameless item was eggs, bacon and shrimp on Cuban toast. Again, it was a very good breakfast entree. The seasonings and the ingredients made this entree taste really good! Everything that we had here for breakfast was very good. Even my daughter's breakfast entrees were good. You can't go wrong by getting something form Shor. At the end, they didn't charge my daughter for eating her breakfast. It's a great restauant to go people watcing at. Great location! Great food! It is evertying you need and more.

We are staying at The Hyatt and this restaurant is on the property so super convenient. Originally had no plans to go there but due to huge amounts of rain we decided to just go there. Boy am I glad we did, food was fantastic! Portion seemed small at first as the scallops app was only 2 but I was very satisfied in the end! I got the seared airline chicken and my husband got the pasta dish. Being it was my birthday they even finished off with a great key lime cheesecake!

Had great time here for dinner. Amazing patio view with a lovely view on the sunset! Anna was our server with great personality, and very knowledgeable. Oysters Were the best oysters I've ever had in the keys. Seafood Risotto had good ratio between shrimps, scallops etc.

I'm torn between 3 and 4 stars for this place but am opting for 4 because of the food quality and of course, the terrific views. We are here 3 times (including once for room service) For breakfast he had the Cajun omelet with Andouille , cheese, onions, I stuck to my basic mimosa and croissant. We both enjoyed it. Another time he had the Cajun skillet, Andouille sausage with onions and peppers and scrambled eggs over top. He enjoyed it as well. The one time we came for lunch I had a white wine, him a tea. He opted for the mahi tacos. Two well stuffed tacos with housemade pico de gallo and proclaimed it delicious after consuming it in 3 mins flat. I had the blackened mahi sandwich, served on a brioche roll, with remoulade sauce and fries on the side. It was very good and the fish was perfectly cooked. Now the service here is an issue. When we came for breakfast we waited at the door for a good 7 minutes, saying hello to waitresses who breezed by until an uber pregnant hostess finally came over to seat us. Another 10 mins and the waitress finally comes by and takes our order. Once ordered the food came out in a timely manner so it was definitely a front of the house issue, not the kitchen. When we came for lunch we were seated promptly but again took our server some time to come over and take our drink order, which has us shaking our heads again. Again, the food came out in a timely manner , and the server was very cordial, talkative but not intrusive and did his job well. The room service came quickly, the food was hot, and the champagne was cold. I did enjoy the food here, and really when you're in paradise it takes a really difficult person to complain a lot, so I'd return and am opting for the 4 star rating without a twinge of guilt.

There are some really amazing places to eat at on this beautiful gem of an island. But, that being said, not all of them provide you with the best seats to one of the biggest attractions at Keywest Florida - The Gorgeous Sunset! Enter - SHOR. This restaurant is part of the Hyatt Resort, but is accessible to everyone. We were lucky to find a reservation the same day and the hostess was kind enough to seat us outside even though it was a particularly chilly evening. We ordered the jumbo crab cakes and the arugula salad with the SHOR Spritz and the Peach on the Beach! The food was good and the drinks were great with someone at our neighboring table remarking that the peach on the beach was the best drink she ever had ! And as the food slowly traversed down to our stomachs after momentarily gracing our palettes the sun put on a show for all of us. For the next 15 minutes at least 40 different pairs of eyes stared at the golden ball of light in the sky slowly head home, and boy was the sight splendid. Hats off to Anna our server for the night for making us feel at home. Go for the drinks, stay for the view.

If you're gonna go here just go here for the view the food is way overpriced of course because it is in Key West and definitely those servers really bust there but that's why I'm giving it 4 stars only because of our server the food was again so so way overpriced I would only go there for the Sun set maybe a drink and go down the road and get some tacos or a hot dog at least you get more Bang for your dollar and better taste

This place is definitely a place to stop and see if you were in the key west area and would like to have a more reserved romantic sunset evening. Even just an evening to enjoy with friends or family, this is that restaurant that everyone wants to be at to see that perfect sunset while enjoying some nice food as well as drinks.

Wow! What a complete set of amazing meals! My wife, with specific allergies asked if she could eat here, our waiter Veli, said, "by all means!" The chef, Ryan, actually came to the table to explain what he prepared especially for her, and her meal was amazing! Everyone raved about their meals as well, but the experience to have a "custom made, perfectly delicious meal" was over the top! No doubt, whenever we are in Key West, we will be back to see Ryan and Veli! Loved this experience!

Be careful food is terrible, I still have raw oysters taste in my mouth . Service is great.

Beautiful sunset. Nice service. Food was ok. Food very over priced. Sit outside.

Visited Key West numerous times and looking for new places to eat, tried out their breakfast Pros: You can sit inside or outside to get a beautiful view of the ocean with palm trees all around. The dishes look beautiful, very large and garnished with an orange and strawberry slice. Cons: $11 for 1 regular-sized mimosa, not flavored or unlimited, seemed a bit expensive. My eggs Benedict was more a hard boiled egg inside with no "egg drool"

From beginning to end the food was excellent! I highly recommend the oysters and the risotto with scallops. I was extremely impressed with the service and the food. Everything came out hot and perfectly cooked. The sunset is spectacular whether you are sitting inside or out. The key lime pie was also fantastic and not to Limey. I would definitely return here!