Shore Hotel

We had to make a trip to Santa Monica unexpectedly. My cousin lives there so he said he heard great things about the Shore Hotel. From the moment we walked in the staff was attentive and welcoming! Adriano, the Concierge, did a great job the whole time we were there. He really is well versed in customer service! Raul, at the Shoreline (their poolside restaurant), was top notch too. Always a friendly greeting with our name and an offer for assistance! They really like working at the Shore. Everyone seems to have a very helpful demeanor. You can feel it.

This was my 19th stay at the Shore hotel. It is an exceptional hotel. The decor is clean and modern - the rooms have wooden flooring giving it a light and airy feel. The balconies are spacious and the rooms are big. There is a lot of space with two chest of drawers to put clothes in, as well as a large wardrobe.|The stand out feature of the hotel is the staff. Everyone is professional, friendly and helpful. Adriano, the Concierge, is very knowledgeable about the local area and restaurants. Tony, the Bell Captain, makes you feel welcome the moment you step into the hotel. As a solo traveller, safety is very important. Kasey, one of the security team, ensures that you are safe and is very good at is job.|I will be back again next year!

It was lovely to have our bags taken to the room and the car parked whilst enjoying a free drink. The room was nice with the sea view and the balcony got the sun in the evening. We had breakfast and lunch at the hotel on different days and it was excellent and good value and the service was good but could’ve been a little more cheerful. Great location. Overall excellent but expensive.

What merits 5 stars? In addition to the facility, there are the people and the venue. The hotel was a shocker to us. It was outstanding. Our room had a great balcony with a front row view of the ocean. The people watching was fantastic. We were across the street from the Santa Monica Pier. Here is a shout out to the staff members that were incredible: Hirum- He met us just after the parking garage entrance. Not only did he guide us through the valet process but he guided us all the way to the front desk. Michael- He was the busy guy at the front desk and he dropped everything to help. After travelling for hours he was a welcome respite. The Bell Captain-We did not get his name but with his Scottish accent he was enlightening. Stephanie- The hostess at the restaurant. Fantastic. This was our first trip to Santa Monica and exceeded our expectations.

Staff was fantastic from valet to concierge and management. We only stayed for the night but they made the stay a good one. Room: we had a king suite with pull out couch. We had no issues , view was fantastic, rooms were clean and no issues with AC(we actually got cold!) Location: fabulous. Literally right across from the pier. Walking distance to everything. The free bikes worked out well for my kids and I. Food: I ordered the fruit platter and toast, both were great.

We had the BEST stay at Shore! We came from an expensive hotel downtown which was a huge disappointment to find this gem of a hotel. My son has extreme reactions to mold so we were all nervous about staying next to the ocean but the hotel is well maintained and we had no issues. There were zero signs of water damage or mold issues. The hotel is super clean. We highly enjoyed the courtyard area in the back for some take out meals and drinks. The pool and hot tub were awesome. We even had a nice view from the 'garden' rooms! Location is perfect. We walked the beach multiple times a day. Trader Joe's is a short walk away. They even brought us up a small refrigerator! The staff was so helpful and kind. We even got a credit for not using housekeeping! Definitely highly recommend this place!

The hotel is ideally located , close to the pier, restaurants and shops. The ocean view, in particular the sunsets are spectacular.|Our Rooms were generously proportioned, and we were able to interconnect to the children’s room.|The pool and cabanas were a welcome break from the buzz of town - with a large hot tub and an ice plunge available ( not for the faint hearted!)|The hotel offer bikes to guest, the perfect way to venture to and explore Venice beach.|Breakfast was hearty and delicious|Cocktails were nothing less than my expectation |Staff - there are some real gems who looked us and helped make our stay more memorable |No experience is without issues, this team work hard to correct issues promptly |We extend our thanks to Andriano and Michael. We will be back!

My husband and I were on a Day Redort Pass so I can’t rate the rooms. However, the service, pool area, food, beverages, cleanliness, and location were 5 stars. The Concierge was especially helpful and accessible. Servers were very attentive. Special valet rate was appreciated. The food was great-highly recommend the crab appetizer! Lounges super comfortable as was the bar/restaurant seating Ocean view!