Brian L.
Yelp
We visited on Tuesday night and unfortunately will never return. While the food was very good, the service was absolutely unacceptable.
From the moment we walked in with a party of seven, it was clear our server was not interested in helping us. She seemed more focused on chatting with her friends at the bar and scrolling on her phone. We sat at our table for about 10 minutes before she finally came over to take our order. The restaurant wasn't busy, just us, her friends, and party of 2 ladies, yet the level of service we received was appalling.
At one point, a gentleman came in and asked for a drink, but the server told him it was "last call" at 7:30pm, even though the restaurant is open until 9pm. When he questioned her, she doubled down and then told him service would be "really slow" if she did serve him. He explained he had just flown in and driven straight there, but instead of helping, she walked out of the restaurant and sat in her car crying, leaving the place without a functioning server.
Meanwhile, five of our seven entrees arrived, but the other two never came. We waited nearly 20 minutes with no explanation. Eventually, the server's friends, one of whom even admitted she didn't work there, were bussing tables just to keep things moving. The other 2 items eventually came, but the damage was done. When we finally got our check, there was an unexplained $35 service fee, which we couldn't dispute because the only server had abandoned her job.
We left a cash tip for the people who actually tried to help, paid the bill, and left. The owners may want to consider promoting this particular server to "customer," since she clearly prefers hanging out with her friends over doing her job. Sadly, we will not be back.