A J (Dree)
Google
This place has plenty of potential, with parking, lots of space, an indoor (virtual) golfing game, pool tables, TVs and vibes. However, I knocked one star off of service and atmosphere because the server (female with longer black hair) was completely inattentive to us, specifically. As a group of 2 people, it was not crowded, so we sat at the bar after standing and waiting for a host(ess) to seat us as the "Please wait to be seated" sign was up. After 4 minutes of standing there, we decided to have a seat at the bar so it would be easier.
Once we sat down, she locked eyes with us, then proceeded to handle the wine bottles she was working with. Perfectly fine, but an acknowledgement would have been nice. Fast forward to another 4-5 minutes later and still no words of acknowledgement.
A really cool gentleman (glasses and beard) came and dropped off menus for us and was really sweet. After a few minutes, she then came and asked us if we wanted something to drink , we ordered and she brought them to us, that was literally the last of our interactions. She no longer spoke to us, or looked our way. We needed a refill on our drinks and tried to get her attention on several occasions but another customer (who she was very excited to see, a regular, I'm presuming) came in and she immediately shrieked and tended to him. She had a conversation with him for 9 minutes , once she turned around, she got him a drink and never once acknowledged us again. We were ready to order our food and get a refill on our drinks and we're growing rather impatient. Then the gentleman working noticed us and asked if we had any questions, took our food and drink orders and tended to us the remainder of the night. He was an exceptional service worker and his demeanor was everything, very cool.
I would love to come back and frequent this place, but I do have my reservations, as she really soured our experience. Had he not have been working that evening, we would have surely left, completely unsatisfied.
For context, it was a Tuesday night (around 10pm) , so if it was a long day, I totally get it. But to be so attentive to other customers and completely ignore us felt particularly disheartening , and I'd rather not patronize a place with service workers like that.
But besides that, the food was delicious, the portion sizes were huge , especially the calzone, the drinks were good and the restaurant was clean and had plenty of parking outside.
I'd recommend trying this place out, but just be weary of that individual and her level of service (or lack thereof).