Kaylie A.
Google
The bouncer / security seriously needs an attitude check. My friends and I who regularly visit normally have 0 issues, service is great, and its genuinely a fun time.
That was until one of the bouncers got incredibly upset at my friend for bringing an empty can with her to throw away, as there were no public trash cans immediately nearby.
The bouncer then becomes incredibly agitated, stating we are not allowed in due to “consuming alcohol outside a bar”. It was 8pm, not a soul in the bar, and we simply didnt want to litter. We understand that we unintentionally were breaking a rule and were very kind to the bouncer. We apologized and showed that it was empty and did not mean any harm. He then seemed to infantilize us, saying things like “You obviously dont understand I cant let you in!” and slammed the door on us.
Not once did we argue, we were simply asking to understand. We left with an incredibly sour taste in our mouth and i’m not too sure we will be back. Which is unfortunate, we love Bonez and all the staff and karaoke! The bar was so beautifully decorated and we were so let down that we were prohibited entrance based on an accident.
It is one thing to enforce rules, which wr understand, but to be rude about it to 2 kind ladies was a bit overkill.