Silver Legacy Resort Casino

I loved our room. It was pretty, very clean, comfortable bed, terrific pillows, and the view was amazing! We loved the shower. The down was no microwave. They did provide one Keurig green tea, but no tea bags. We will definitely be going back. 😀

The place is great and a great value. Would stay there again. Room was clean and maintained. The worst thing was the air conditioning. It was just barely cool enough. We were comfortable, but wondered if the room would heat up. So we kept the shades closed. We were paying a little extra for the room, but didn't get to enjoy the view much. But we would stay there again. Reno is great.

The room was very nice and clean and the maid service was fine. Some things were just terrible including elevators broken down so that there was almost always a wait in a line to go up to your room or come down to the lobby. The swimming pool is very small and there are not a lot of chairs for enjoying the outdoors. The elevator in the parking garage was filthy as was one of the elevator waiting areas where someone dropped a huge container of food. The Keurig coffee makers worked great and the TV was fine. The self check-in worked well. We tried to take the stairs to avoid the line at the elevator but could not get to the lobby or get outside. The stairs were useless. The ice machine on our floor was broken the whole time we were here. There are many slots for parking in the parking garage that you cannot fit into because they are too narrow or they have posts that jut into the space. The weekend prices are gigantic compared to the weekday prices. The refrigerator in the rooms is helpful but it does not have a freezer.

Great location. Very tight slots. It’s a beautiful and clean lobby and casino but the room was NOT. Someone’s food was left on the dresser in front of the TV. Our bed was so hard I felt like I was sleeping on the floor. Room was very noisy because we were right next to the elevator. Heard it every time the elevators went up and down all night long. Check in took way too long. Kiosk did not work for us. And only 1 lady working the desk with about 8 to 10 people in line. I have stayed here before and it was much better. This time I was very disappointed.

5 Stars – Exceptional Service During Our Convention The Disabled American Veterans (DAV) Department of Nevada hosted our 77th Annual Convention at the Silver Legacy Resort in Reno from May 1–5, 2025. The service and hospitality we received were truly exceptional. We want to highlight Nafiz Ahmed, one of the front desk managers, whose professionalism, patience, and leadership made a big impact. He went above and beyond to ensure every one of our Veterans had a smooth, welcoming experience. His team followed his lead, and it showed in the quality of service across the board. We also want to recognize Melissa from the banquet and beverage team. From coffee service to full-course meals and our final awards banquet, everything was handled flawlessly. Her team delivered delicious meals with efficiency and care—no small feat given the size of our group and the packed schedule. The staff throughout the resort were responsive, organized, and genuinely committed to providing top-tier service. Thanks to their efforts, this was one of the most successful and enjoyable conventions we’ve held. We highly recommend the Silver Legacy Resort for any organization planning a large-scale event. The level of professionalism and attention to detail is unmatched. Thank you to the entire Silver Legacy team for treating our Veterans with such respect and excellence.

This hotel was very updated. It had a large shower with very hot water. Comfy bed. Awesome, high view of Reno and the Truckee River. Parking garage was a little confusing but we figured it out. Front desk staff was nice. Entire hotel was clean with cool displays. Going again for sure!!

Overall, this is a nice hotel. Rooms are comfortable and nicely renovated. Self check-in was ok but lacks customer service. The secure elevators were nice. Felt safe throughout the hotel. The only downfall is the nasty elevators from the parking. It's overly dirty, extremely worn, and smells terrible. The glass doors were filthy and covered in handprints. The carpet is stained and dirty beyond a vacuuming. All of this screams lack of caring for your hotel guests. That alone made me give them a 3 star. I feel if you're going to charge an exorbitant amount for a resort fee ($40+) that you can keep this area clean. It's the first impression people get of your establishment.

When we pulled in to the parking garage I was a little surprised at how dirty it was and the elevator was really worn, but once you got inside the property was very impressive….the rooms look newly remodeled. They have some great restaurants here…the check in was different, tried to check in early and it was $35 extra to get your room early.. Someone tried at 2:45 and they said if we check you in you are automatically charged the early check, in rate. So at 3 the check in was long but it went fast..just wish they would be more flexible with checking in

An older hotel & casino located in the heart of Reno. My favorite band, Air Supply, was playing here & that is what brought me here, along with friends who were staying at the hotel. Very nice place with lots of food places to eat at. The showroom where the band held their concert is located downstairs & is an awesome venue. The acoustics & sound are amazing! There is also a separate area inside the venue for selling band merchandise. There is a large sculpture that goes from the ground to the ceiling, the top part being concealed from a dome. Everyone loves to look at it & take photos with it as their background. Even I did it! Overall, a good place to go & has a lot of celebrity history behind it, as evidenced by posters on the hallway walls upon entering from the valet area. They do have awesome valet service here as well.

Negative - It smells like pee outside of the building. Positive - The staff are great, it connect to the to Cirus Circus and in the other side it connect to El Dorado. & Clean, Overall it's a solid 4

I have stayed here many times. They are not the greatest but decent for a weekend stay. Rooms and bathrooms were updated a bit. The carpet in the room is outdated but not a deal breaker. Spacious room. Front desk staff were friendly. They give bottle waters and bags of snacks. Check-in time is at 3pm sharp. If checking in early, there is a fee.

We came up to Reno for a Concert at the Silver Legacy. Elvis Costello - fabulous show . Nice venue as well . We arrived a day early . Checked in very smoothly . Went up to our room on the 26th floor. Wonderful view of the mountains and surrounding casinos . Very comfortable room . We feel the room was very affordable for the 3 day stay ( Saturday-Tuesday) My husband and our friend enjoyed the pool area . We enjoyed our gaming in the casino . Good drinks as well . When come to Reno we always enjoy our stay at the Silver Legacy.

Stayed here with my family and not sure Silver Legacy would be my first choice coming back to Reno. ROOM: The rooms felt very small, especially for 2 Queen Beds. There was a very narrow walkway between the bed and the desk stand. Otherwise the room was clean and smelled good when we checked in. CASINO: The Casino was very expensive on weekends, basically $25 minimum table games, which I would expect if we were on the Las Vegas strip but didn't realize Reno commanded such prices. POOL: The pool was tiny and cramped. You need to be there first if you want a place to lounge in the sun. Also what made it not enjoyable was the water fountain which would splash water due to the winds. Not only that but you need to use the pool before 3PM, because at 3PM the sun gets blocked by hotel tower, and you will be cold in the shade. The pool was also not heated and actually very cold when we went in June. GYM: The gym is located on the 4th floor and you should go before 9am earlier as it gets very packed with people. Overall, enjoyed my stay at Silver Legacy but would love to check out another hotel before coming back here.

Silver legacy is the only casino/hotel at the row that has a pool so I decided to stay here since it's summer. The pool area isn't too big but at the same time it wasn't too bad, maybe it's because I stayed during the weekday.

It's ironic that you have staff available on weekends to respond to Yelp reviews, but no one from risk management or management was available to address a serious safety issue during my stay. I reported this in person and through multiple channels, and not a single person could assist me before I left today. Your apology rings hollow when there's no action behind it. At this point, I've reported this to the health department, emailed Caesars corporate, and posted publicly because I'm still waiting for someone to take accountability. If this isn't resolved immediately, I'll be disputing the charge with my credit card company.

Rooms are updated and very clean. Only issue we had was the bed felt like a marshmallow with lumps.

ViP services waa horrible. I used to be Diamond Plus member and lost my status for not playing for a while. Went to go ask if i can check in at the VIP. Thia lady Jazzy was not friendly at all and told her that ive lost my status this year. She was not accommodating at all and once you lose your status youll be treated like crap. No wonder Ceasars are losing customers. I would rather take my money somewhere else. Here they charge you resort fee now too. Soon parking. Soon Reno will become Las Vegas. Anyways Jazzy was not customer friendly at all she needa to treat customers with respect no matter what status they may have.

DAV event-Twenties night in their E ball room. DAV department Nevada officers meeting.

This place is turned into a dump!! No valet parking, the elevators are total ghetto! You can tell it's like typical Vegas trash. Please take some pride in that facility it was the best in Reno at one time. Ever since Caesars purchased it all been downhill. You're not a valued person, just a number and how much money they can take from you. Miss the Carano Family. You were treated as family.

I came to Reno with my grandson for a baseball tournament and stayed at the Silver Legacy for a week. The room was adequate and functional. I was expecting 3-star quality and would have given that rating except the rooms were not cleaned. I stayed 8 nights. I was gone all day most days. The first day I returned and found that the room had not been cleaned. The second day I called in the morning and requested cleaning and they came and cleaned that day. The next day - no cleaning. On the fourth day, I called and requested cleaning and when I returned that evening, it had not been done. After that I just left it and just requested clean towels each day when I returned to the room. Over all - in the 8 days, they cleaned twice. The pool was also a disappointment. The water didn't look very clean or appealing, but I assume it met safety standards. Earlier in the day , it was pleasant on the deck, but the water was too cold. By mid afternoon, it was shady and cold & the water temperature was even more of a problem.

Do NOT reserve by Priceline.com Mid-level casino hotel, getting dated, but ok. The Priceline.com price which should include all resort fees and room taxes is not honored by Silver Legacy. Still trying to get it worked out through Priceline.com but getting the run around.

While in Reno for Hot August Nights, we decided to catch "The Fab Four", a Beatles tribute band that we had seen several years ago. Our seats were not in the center row, but we were in the front row of our section. The show was amazing and the lighting and sound were perfect. I would definitely recommend seeing shows at this venue.

Really good hotel. I'm not sure why it has such terrible reviews. I was scared to stay because of the bad reviews. But I was overall satisfied with the stay. Our room was clean! Service was decent. My only complaint was the air conditioning. It wouldn't go lower than 69, but it didn't feel like 69. The room did cool down in the middle of the night.

Stayed for a few nights recently and was very happy! The room was clean and the furniture was updated and very comfortable. I stayed in room 3261 and had a decent view. The room was very quiet and the only noise I heard at all was the occasional siren. The only thing that was a bit irritating is that they will charge you $40 if you want to get your room before exactly 3 pm. Will no doubt come back for another visit!

Silver Legacy is a place that is instantly recognizable around Reno, and has been an established place for years. But this is my first time actually staying here during a bit of a stay-cation. Right off the bat, I very much like the style and layout of this resort. The lobby is lovely, the gaming floors very well laid out, and the inside of the big dome never fails to impress me. Check-in was quite easy, especially using the self-check kiosks. Heading upstairs, I liked the room quite a bit, which was spotlessly clean, had decent decor, and a nice view out towards the mountains. Just make sure to close your curtains at night, or the giant green spotlights will keep you up. Room amenities are what you expect, too; coffee machine, TV, safe, fridge, etc. The rest of the resort also has all the bells and whistles you could want from this sort of hotel, especially when paired with the other two hotels of The Row. I especially like heading over to Hidden Pizza, across the sky bridge in El Dorado, if you want a late-night slice. It is also right in the heart of downtown, and thus close to things like the Riverwalk or Brewery District should you want to get out and about. One whole floor is devoted to the spa area, the gym, and the outdoor pool deck. This rooftop pool area was honestly a bit of a mixed bag. It was indeed quite a nice spot to hang around at. But the pool itself is quite small and shallow, and the hot tub is extremely tiny. The other drawback is the pool area is only open 9:00 am to 8:00 pm, which is a bit of a letdown in case you wanted to do a morning swim or soak in the hot tub later in the evening. I found the service from the staff to all be quite excellent all around; be it the check-in clerk, the cleaning crew, and the folks manning the stores and restaurants. The resort has both valet and self-parking, though you need to drive especially carefully in their garage as the parking spaces and driving lanes are quite narrow, and often larger pickups or SUVs stick out precipitously and become obstructions. As for price, we paid about $350 range, including taxes and fees, for our two nights. For the quality of stay we got, we were both quite pleased with it, though some of the restaurants and bars we felt could be a touch pricy. Though as we were booking, we noticed prices can go up significantly if there is some event going on in or around the time of big events in Reno. All in all, I very much enjoyed my stay at Silver Legacy, and would definitely recommend it as a spot for other visitors to Reno to consider.

this is the casino we like to stay in reno when we come visit reno. This casino is located in the midtown which is the perfect location to go to concerts and explore small business restaurants and coffee shops. . . room- . Silver legacy is not a new hotel but it is one of the best ones in midtown reno. The inside rooms is ok, nothing fancy, but is clean to us. We usually get a 2 beds in one room. There is a standing shower which is nice and there is no bath tubs. There is a sink and a toilet. I like how the toilet and standing shower is in one room with a door. The sink is outside so people can use it when someone is using the toilet and shower. There is a fridge in the room so it is convenient to place items inside when we need to. . food - . when we dont want to leave the casino, we would go to the central cafe which is downstairs and they are open 24/7 if we need food. There is also a starbucks inside which is convenient. We just discover the dessert shop next to the vip lounge is amazing. They have great dessert pies to eat. We love the fruit tart which isnt too sweet. . bell service - . it is convenient when we checked out the room and left our luggage with the bell service. We didnt have to wait a long time to retrieve it. it gives us freedom to roam around without our carry on. . concerts- . recently we saw air supply which is inside silver legacy ball room which was small and compact to see an initmate show. for bigger concerts it is int he reno events center which is a lot bigger for the chinese concerts. it definitely can fit more people but not as big as a sports arena. . overall we come here to experience with the property and we are satisfy with the service. We love the surrounding which is easy to walk around and explore without a car. It is close to greyhound bus and amtrak train too if needed. Hope this review helps and thanks for reading. Have a yelptastic day!

I stayed here with a bus excursion for three nights. The room is spacious and I like the fact that they have coffee makers in the room. It's only a few minutes and the Keurig has brewed a nice cup of coffee. The room is modern but it shows its age because of plugs. There are no outlets at the desk. There is an outlet on the base of each lamp at the end table of the bed so you plug your electronics in there before going to bed. There are three connected properties--the El Dorado, the Silver Legacy, and Circus Circus. There is no need to go outside as the walkway connects all three. That also may cause some problems for thew directionally impaired. We were given food vouchers as part of our trip so I pretty much ate in one off the hotels. Elevators were fast. You must insert your key to move the elevator. There are machines on two levels but the casinos are small compared the the large ones in Las Vegas. One complaint i have about Casears and MGM and Red Rock resorts, put coin back in your ticket redemption machines and stop bilking the public out of a few cents. You are literally nickel and diming your customers. I would stay here again if I were to find myself in Reno.

Decent room & accommodation. Accessible to food court's & gambling. Easy to transport to & from valet. Quick check in...clean room, only one little issue, our sink stopper was not working, it was broken? So technically any water we used that night in the sink just sat there. We called down to the front desk & informed them we didn't want to be charged for the issue & they were understanding..luckily we only needed the room for a few hours.

I don't understand all the bad reviews? I was just here last weekend and didn't have 1 problem with the hotel. The room was nice and the hotel is connect to three others so you really never have to leave. The Row has a host of restaurants to choose from and all the ones we ate at were good! Definitely my go to when staying in Reno! The check it was speedy and you're offered free water bottles and pretzels. All the staff we interacted with were very nice and helpful. The 24 hour cafe offers all kinds of food from pho to pasta to birria and was delicious. We had a great time at silver legacy!

This review is ONLY for the pool area. My family and I rented the Silver Legacy Cabanas for a couple hours and as seen in the pictures they consist of a wide comfortable bed with comfortable pillows. There was plenty of seating, so not renting out a cabana would have been fine. I don't recommend to rent out a cabana, the pool area is really small and not much going on where a cabana would be needed. We did not expect their pool to be only 3 feet which was highly disappointing. We spent no more than 30 minutes due to it starting to hail and thunder, but we most likely would have left after an hour anyways. Unless you have small children or just want to sit in the pool and jacuzzi, then this spot is for you.

I've always like the Silver Legacy Casino!! I like how on the 2nd floor, the 3 Casinos are connected, Circus Circus, Silver Legacy, and the Eldorado. I've been here numerous times and it hasn't changed. Lots of Casinos in Downtown Reno have closed up for various reasons, but I'm glad this one survived. We walked through here, gambled a little but didn't win anything, and just kinda hung out for a while. I have a lot a great memories here, gotta come back and spend some time here!!

Went here to see Gladys Knight. No Pips but backup singers helping out. Gladys poured out her heart in this venue, struggled some but she's 78 and still happy to be doing what she does!! Seats were comfortable and not too close together. Sections were not indicated and we sat in the wrong seats until the rightful seat owners came to claim them. Oops! Found someone to help us find our right seats. Same row but over a section so still pretty good seats and screens to watch the show also ( helpful when people stand up in front of you!) Drinks expensive, $10 for a glass of white wine but friendly bartender named Jairo assisted us. The Silver Legacy is linked with 2 other casinos so it's easy to get lost! We asked 3 people to help us find the valet parking which is located in the El Dorado, everyone was very helpful! Great evening and I can say I saw Gladys Knight!

So I'm giving this place 5 stars because they were so accommodating and nice to us. After being kicked out of the GSR at 9 pm at night, this place was a breath of fresh air. It was such an amazing atmosphere and very beautiful hotel I must say. The staff was so helpful and friendly I also give them 5 stars. They gave us the most beautiful room that had a view of Reno's snow covered mountain and it was just gorgeous. This was my birthday trip and I had such a good time I can't wait to go back. No complaints. My kids loved it also, everything is nearby, good food, Starbucks, gift shoppes, it was just such a great stay and I just want to thank you guys for taking such good care of us!!!! Thank you silver legacy !!! We will be back soon

Food: 5 Affordability: 4 Customer Service: 0 Location/ Parking: 5 Cleanliness: 5 Visited this older Casino Hotel a few yrs ago, its located a few miles from airport in a great location. Lots of parking so no worries. Registration was long and of course customer service was rude. I advice all to use the machines they have to check in and out. I wont go into details how nasty the front desk acted toward us.... The manager made up for it by offering us a really nice hotel room above the pool area- city view. We appreciated the kind gesture. Rooms are really large and clean. We had no problems with our room and service the few days we stayed here. The casino is connected to Circus Circus and El Dorado, lot of dining and casino options if thats your jam. The food is really good and service from the bar was professional thru out the hotel. The pool area was clean and lots of seating areas. Keep in mind if you stay here, you will be in a great location, room prices are reasonable, but this is a older hotel with no updates. I found them on booking.com ~Dani

First surprised that it's in the Caesar family and the quality is not good they need to make some upgrades. The rooms are a bit outdated and some of the service is spotty one agent was nice enough to switch my too to get me out of that long line. The huge let down was the room elevator the line was so long it took nearly 30-40 minutes to get to your room then forget about going down you are fighting to get elevators to. Casino floor is very warm cluttered and congested. The cocktail ladies were rude and not too friendly. Flashback of why I prefer Vegas over Reno. This stay left a sour taste of Reno and unlikely coming back and if I do definitely not staying at SL or the hotels in the row.

BEWARE!!! Ok we have never been to Reno before we chose to stay here because it was located downtown and near everything. We were very excited. Parking was very confusing. We could not find valet so we parked our car and went and checked in . We asked for a cart and we were told that if we do valet they will give us a cart. So we asked where was valet. So we went back to our car found valet and got our luggage. We had the most horrible experience happened to us!! We were only staying 1 night we brought our 13 year old daughter and her friend. We didn't get to casino until late because girls had school. After valet brought our luggage I put everything away n got ready for dinner. We went to our dinner reservation at a different casino. When we got back to Silver Legacy we sent the girls upstairs to our room my man n I were going to gamble a little bit. I got a call right away from my daughter saying that she was scared and hiding by the elevator. When they got to the room our door was propped wide open with my suitcase that was on the folding rack that holds it ( which btw was no where near the door it was next to desk and the window ). The girls saw people in our room and they were going through our stuff. We went straight up there found the girls and went to our room. Door was propped open but there was no guys in our room. They must have heard my girls and left. Our stuff was everywhere. So we ended up staying with our girls for the rest of the night. Next morning I called front desk and spoke to the manager on duty. She asked if something was stolen I told her no . I asked about cameras and she did not know. She said that there was nothing she could do that this was a security issue she would call security and have them go to our room and take a report. We waited for a couple hours. No one came. So I called security. Guess what!! They were not coming because nothing was stolen. I explained to them that the situation could've been very bad if my daughters walked in on these guys. That someone still went into my room and was going through my stuff. They did not care . They told me they were not filing a report. So I called back the front desk and spoke to the manager again. She said that because nothing was stolen that there is nothing that they could do, also because I only was staying 1 night. I was shaking I was so upset. We left immediately. It was a horrible stay !! We didn't get to enjoy anything. We basically came to Reno for a nice dinner at a different casino and that's it . I tried calling a higher up when I left and could not get through to anyone. My man did get a hold of somebody and they told him they would contact him back within 72 hours. No one did . Nothing. Haven't heard from anyone. I would never stay here again. My girls could have been hurt. My stuff stolen . It is not safe .

Was a guest for the Reno air show and was very impressed with just about everything about the stay. Hotel rooms were like new, casino was buzzing, and was overall very lively and pleasant. VIP Diamond check in very appreciated. Hotel rooms were in like new condition. Floors and bathroom looked incredible. Since we had two rooms I know it wasn't just luck either. I have a feeling quality increased ever since Caesers took over. Coffee makers in the room I thought was a nice touch - something that you find less and less these days. Casino was very happening. Many people and table game options and people winning. I think a lot of this had to do with the event going on - I never expected to see things so lively. Rooftop pool/hot tub with nice views especially in the evening. Gym is just across the hallway and includes cardio and free weights. The spa is also on the same floor so you will enjoy relaxing music and a zen like atmosphere on your way there. Signs will remind you to use 'inside voices' as you exit the pool. Buffet is closed and will get replaced with Gordon Ramsay. Thats the chef that yells in the kitchen on TV. Fine dining choices given Ruth's Chris is is also already there. Thats a crazy name come to think of it. "Ruth's." Lots of bars and places to get coffee. Everything is convenient and within short walks since the place was designed well. Diamond check in and automated check in also means no standing in line 30 minutes if you arrive at a popular time.

I've gone here since I was little. This was my common place to stay, to eat their prime rib buffet, hop next door to circus circus, and head to Tahoe to snowboard. It's a quick trip, 30-45 min to the ski resorts. If I gamble, this is my go-to. They have 1 cent machines and above. Right now, you could win a Tesla . The best part is that these casinos are owned by the famous wine makers. For example, their house, served in the floor is Ferrari-Carano fume blanc. Super pleased. They are connected to el dorado on one side and circus circus on the other and walking distance to great eateries and bars outside of the "mini strip".

I can't comment on the rooms or check-in process but if it's like a lot of aging properties it's probably more of a 3-star than 4 for the accommodations. Was there for a comedy show. Was a little confusing finding the end of the line to get into the show. There's actually a better side entrance down some escalators with probably very little line compared to the huge lineup for the escalators at the main entrance near the box office so hunt or ask around where the other entrance is and save yourself some time waiting in line. Drink prices were a bit lower than I expected. $16 for a double Titos. I've been to other places where a double is $19+ at a show. Good size theater. For a comedy show it pretty much doesn't matter where you sit. I liked they had a free covered parking garage as it was raining that night. It gets pretty full but you'll find plenty of spots once you hit the 7th or 8th floor as least in the Winter on a Saturday night this was the case. Seemed clean. Not very much smoke smell. And the big 4-story mining rig in the middle is pretty cool. This is the place to go for casinos in downtown.

Had a three day, two night stay at the Silver Legacy and we opted for Deluxe Spa Suite Corner Room. The key here is the CORNER. If you're looking for a huge room, this is it. Panoramic views and a HUGE soaking tub in the living room. On an off-weekend and with some discounts, price was very reasonable. Room also had a bar area and was nicely renovated. Gaming wise - it was easily the nicest casino out of all of the ROW properties. Drink service was decent (with frequent rounds) but they are super stingy with drink tickets at the sports book. Even a $200 bet would only get 1 ticket. Also, I was very surprised at the table limits....$25 for roulette with $5 chips! Blackjack was $25/$50...on Sunday afternoon, they had some $10 roulette tables (with $1 chips) but for the most part, the limits were $25+. I haven't been to Reno in 7 years but I was expecting limits closer to the low-end Vegas casinos! Also Caesars took over, so they will take your Caesars Rewards cards if you gamble in Vegas or their other properties but that also means they now charge a $40 nightly resort fee to your hotel. Can't complain too much since it's an industry standard now. However, my biggest complaint would be the self-check in kiosks...I arrived around 11am and use the kiosk to check in. Didn't want to pay the extra money for "early check in" so I came back at 2pm (check in time) and according to the kiosk the room was still not ready. I ended up having to stand in line and do it the old fashioned way. They told me that the room had been ready for hours and that I should have been notified... Solid 4 star review! I definitely would pick Silver Legacy if I'm staying in the ROW.

It's been a few decades since we last stayed in Reno. One thing that hasn't changed is the scent they pump into the hotel and casino. It brought me back to the first time we stayed here. The rooms have obviously been updated and look fabulous. We used the self check-in kiosk and had our room and keys before the line to see an actual human even moved. Love this feature and still not sure why more people don't use it. Parking was pretty simple, even with all the classic cars parked for HOT AUGUST NIGHTS. Our room was remarkable. Nice view. Comfy bed. Giant bath tub. Massive bathroom with walk-in shower. It really was just so nice. Housekeeping dropped off another robe to our room while we were out. Front desk gave us excellent recommendations for our anniversary dinner. Checkout was simple. Everything was great. We are so happy we chose SILVER LEGACY for our anniversary night.

ROOMS: overall are nice and I haven't had any problems. There are multiple elevators depending what floor you are on so you aren't waiting a long time for the same elevators with other people. Especially if there is a convention going on and it's packed. The casino is connected to Circus Circus and El Dorado so you have casino options and dining options. The lobby has an oversized chair that is a fun photo opp. If you have kids or are like a kid then you can play carnival games at Circus Circus. FOOD I enjoyed eating at Roxy's and the Italian restaurant and even the cafe wasn't that bad. If you want good coffee I recommend going downstairs to Starbucks and not getting the hotel coffee at the coffee shop. There's also a food court when you walk to Circus Circus like Panda Express. Pizza. Hamburgers. There's a Mexican place too. There's a breakfast place toward el Dorado as an option too. There is a liquor store actually a couple of them across the street if you exit the door next to Starbucks downstairs. It's a cheaper option to buy alcohol and snacks.

We stayed here the weekend of February 10th for my Birthday!! We were surprised that we were even able to stay here as it was Valentines weekend and Super Bowl. We also got a reservation for Ichiban at the El Dorado for Saturday night. Friday night was kind of quiet and we were able to gamble anywhere we wanted to except my favorite machine. Wheel of Fortune was always taken. Played poker at the bar just so we were able to get a drink because it didn't seem like you can get a drink on the floor. When we checked in, they were passing out champagne, which I thought was a really nice gesture, and handed us some snacks for the room and I'm thinking wow this is great service, we have never stayed here before. I was very impressed. we were on the ninth floor and we ended up upgrading to a suite that had a big bathtub in it. Very nice room very clean. The bathroom was huge. We went out to dinner at brew Brothers in the Silver Legacy and I already did a review on that one. This hotel seemed to have their stuff together because there wasn't anything wrong at all. 5 Star for sure. Anytime we encounter to staff member they were very friendly and helpful. On Saturday we got massages at their spa, which were wonderful and then we had a nice bath in the big old bathtub in our room and then we got ready for dinner and then our kids arrived. Saturday was really crazy in the hotel. There were so many Super Bowl people. It was like very hard to gamble anywhere at all. The machines were taken , but everybody was pretty decent as many as people as there was. Thanks for a great weekend Silver Legacy.

"SNEEZOOKA" Symptoms: Headaches, Sneezing, Coughing and Poor Sleep Quality (Only When In Room) Quick Summary: ~ They Don't Change Indoor Air Filters In Hotel Rooms (last changed 09-2021 and it was 10/23!) ~ They Don't Refund Money If You Book Third Party Reservationstays.com ~ On Duty Manager was "Numb" to my pictures as he expressed no shock or empathy ~ Hot Tub Jets Don't Work ~ No Email/Online Submission Address To Send Directly to Caesars/ Silver Legacy- Only Phone Numbers Dispute Details: 10/16/2023 To Whom It May Concern: I regret to report that my stay at Silver Legacy in Reno, NV was absolutely horrible and I did not realize it till I was about to leave! I stayed for two nights and kept experiencing the following symptoms: sneezing, itchy eyes, coughing; head ache and poor sleep. I thought it was an allergy attack, higher elevation or just the Fall Season, but the other people who were staying with me were exhibiting similar symptoms and our symptoms would go away (lingered a bit throughout the day though) when we left the room, which we really did not make the connection till the last day. We decided to investigate and opened the HVAC Air Return to inspect the filter. Much to our dismay, we discovered the filter had not been changed since prior to September 2021 and we are now in October 2023. The entire air intake vent louvers, inside cover and furnace was covered in a "blanket" of dust. I immediately spoke with the manager on duty, Mikaela Lopez, and he said "We can't refund the room because of a third party booking". He was only able to offer the refund of the resort fee, which is far less than the total amount of this booking for two nights at $548.31 on 09/28/23 by Hotel Reservations and $185.46 on 10/13/23 by Silver Legacy. He did offer to have the "Hotel Engineer" come and fix it, but I explained that we were leaving today. He also offered to refund the Resort Fees, but I was less than satisfied by that offer. Let me recap, I have paid $733.77 (Seven Hundred Thirty Three Dollars and Seventy Seven Cents for two nights in a very unhealthy room to breath in which disrupted my Relaxation Holiday over a very simple and inexpensive maintenance procedure. It is very clear that Silver Legacy's management does not double check their maintenance department's work nor do they care enough to insure that the air quality inside the hotel room is healthy since it had been more than 24 months since the filter was last replaced, according to the hand written notation and the dust buildup. It is standard practice to change/inspect HVAC air filters every 2-4 months, depending on use and Silver Legacy is a popular Hotel which needs them checked constantly. I specifically chose Silver Legacy as I always believed it to be a high class hotel and judging by the Manager's reaction ( Mikaela Lopez), he was not even shocked by this discovery, which indicates to me that this is a recurring issue with Maintenance Department. Lastly, I am very concerned about this finding as I am concerned for all the other people who have stayed in that room and what other rooms may be having a similar problem. I sincerely hope Silver Legacy will take this matter seriously and inspect all pf their rooms as it is a matter of public health and trust. It was never my job to check the air filters at a 4 star hotel that charges a premium to stay at let alone expose my family to unhealthy indoor air pollution! Please see the enclosed photos that serve as evidence of my findings in room 744. I also have a video which further proves what room I was in to help validate my findings. Updates: As of 10/21/23 I have not been refunded nor my concerns validated by Silver Legacy/ Caesars/Reservationstays.com Continuing to advocate for not just myself, but all who stay at the Silver Legacy.

Reno for the day. Stopped in for some cooling off after walking the strip and catching the car show out front. I did not pay any games as that's not much my scene.

Can't recommend. TV remote control didn't work. made 3 calls to front desk and housekeeping and each time the answer was "we'll send one right up". 90 minutes later and i'm still waiting. ice machine didn't work on my floor or it was completely out. rooms are ok but the lack of service means you'll have an unpleasant stay unless you never watch tv or use ice.

Sports Book for Golden Knights Hockey Had excellent service there and at Dueling Pianos Lhili recognized us from previous visits and as usual we had great service. She is an amazing server and enhances the experience. She is constantly on the move making sure drinks are filled, empties get picked up, and everyone is happy. The Sports Book has large comfortable chairs and both high and low seating so you can see over the folks in the front. I like too that you can order using the app and they deliver from anywhere in the Row to your table.

Everytime I'm in Reno, which is often, I stay here. Customer service has been great everytime and I love the rooms. Clean, comfortable, and perfect for what we need. I've called down to housekeeping (for extra pillows) and they're at my door within 20 minutes. Thank you Silver Legacy for always being so accommodating and reasonable. See you in a few weeks! Also, try out Brew Brothers, located just inside El Dorado, great food!

It's been at least five years since I've stayed in a hotel in Reno. The hubster decided we would stay here since we were attending a concert at this hotel. The self parking garage can be a bit tedious. But there is plenty of parking and larger spaces on floors 5 and above. As we checked in we were offered complimentary champagne, which was a nice treat. The elevators require room keys for use. Our room was nice and clean. Once we returned from the concert, we realized our television was not working. We tried to use their IVY system to fix the issue. But IVY seemed to be down as well. Once we got through to the front desk, I spoke with a very nice employee who informed me their was a hotel-wide outage of their television system. Well that sucked. But he gifted us one free movie to make up for the problem. We watched a new movie then settled in for the night. The next morning the television was working fine. But our shower had a bit of a drain clog and one of the lights was not working. The make up mirror is a wonderful plus for seeing better. We checked out and then went to the coffeehouse mecca...Starbucks. As someone who doesn't tolerate smoke, wearing a mask in the casino helps tremendously. All of the Silver Legacy employees receive kudos from me. From the gal at the front desk who checked us in, to the security folks who were super helpful when I asked for directions to housekeeping for doing a bang up job to the Starbucks staff who keep their cool whilst making much needed caffeine. Thank you one and all for making out brief stay a jackpot!

12/14/21 This would have been a 5 star review if I won some $$$, LOL Quality/Quantity - I am/was a big Las Vegas Caesar customer. I have been going there 6 times a year for the last 15+ years. It has been too long since I have visited this property. I remember as a kid my dad would take us to Circus Circus, give us $20, and would hit the tables. Back then kids were allowed to run around unsupervised. I only brought my kids here once or twice. Ever since Grand Sierra opened, I stopped coming here. Grand Sierra is so much more user friendly, and at the time the comps were much more generous. Atmosphere - Free indoor parking. Renovated Rooms are great. Casino can use some updating. Too many businesses/restaurants were closed, so limited dining. And it was snowing, so I was not about to dine out. Service - Below average, very hard to get a drink. Even after losing so much $$. Price - Room was 100% complimentary :) Actually, expensive if you count my gaming loss. No resort fee or taxes. Free parking. Owner Suggestion - Keep sending me those comps and I will keep coming. Actually, I will be back with or without the comps.

I stayed here while in town for a convention for work and I was surprised at how big this place is. They have lots of restaurant options inside the hotel, but unfortunately not many of them have vegetarian options. That was very disappointing as most places have started adding vegetarian options as it is a growing dietary choice, I guess this place hasn't decided to move forward with change yet. I did not realize that smoking is allowed here, which was very irritating for me as a non-smoker. I didn't have a choice of which hotel I stayed at since my boss had his assistant book the room for me... Also, I think the gym is severely lacking. It's downstairs and while some of y'all may think "well who goes to the gym when they're at a resort?", the answer is "everyone who is attending the same convention as you..." I went at 5:30am and was lucky to find a cardio machine to use as the tiny gym was packed. The room itself was super nice and the cleaning service came daily which was much appreciated.

This was my first time visiting Reno and I found some great activities with friends but was sincerely disappointed by our hotel. Positives: comfy beds, free bottled water, numerous restaurants open late. Disappointments: check in staff (Nadine) was hostile, room had dirty walls, hot water was very difficult to come by (had to leave shower running at least 10 minutes before it would warm up), all floors of the hotel smelled heavily of smoke.

Another of the downtown Reno hotels and casinos. It still is one of the newer hotels in the downtown area even though it's been here awhile which goes to show how it isn't exactly hopping. Silver Legacy has quite a bit inside going on. Has a few okay bars. There's some places to eat too. It has a pretty big casino. Of course this is why most people are here. This has a pretty bad smell. Air filtration is a problem here. The place stinks. Has a few other things to do besides gambling. There's a few bars and restaurants. Blender Bar has frozen cocktails. Silver Baron Lounge has a happy hour and live music. Flavors is the buffet. The food is way overpriced and there's not enough to make it worth paying as much. Has a few very good things about it. It's connected to Eldorado so you can go there without having to go out. There's also a free airport shuttle.

Ok, not going to lie. I'm a Caesar 7 Star Card Thingy. Out of the row I would highly recommend Silver Legacy. Circus Circus is what you'd expect. Eldorado is "dated", slots, rooms Confusing to navigate between 3 adjoined properties.

Do NOT stay in room 2225! Look at the photos! Why did I wake up to water droplets on my face? Was I supposed to feel better when the facility's person told me that it might be from the hot tub from the room above? Disgusting. I was too busy getting ready for my appointment to complain to management but thinking about where this water may have came from and the amount of water needed to seep through the ceiling and drip on my face... is disgusting! I want to know where this water came from and whether I came into any toxic lead or bacteria from within the walls. I am completely dumbfounded that this was able to happen and disgusted thinking that I may have swallowed this water. I WANT ANSWERS!

Nice rooms very clean great service at the front desk. Shower works great with good water pressure and temperature.my only complaint is I wish there was an extra blanket , but I am guessing I can ask for one for my second night- but the pillows-usually hotel pillows you want to find out what kind they are so you can buy some for home - these are so hard and uncomfortable, hard to sleep and I'm awake at 3:30 am with a headache and afraid I'll have a neck pain in the morning. Other than this the restaurant-Roxy's was great- good food good service. Everyone we encountered working was friendly and helpful.

We're visiting a relative and decided to try out this casino, as we are Caesar Diamond members, and now the Row is part of Caesar's. Not at all impressed. First off, we waited in line for about 25 minutes at the Caesar's Rewards with one person ahead of us. Then, checking into the hotel there is no Diamond check-in and we waited another 40 minutes to get our room (we did enjoy the service of the woman that checked us in). The entire property looks very dated. Our bedcover had a tear on it, which is not the type of thing we see at the other Caesar's properties. Hopefully, now that the Row is welcoming Caesar's players, there will be some upgrading of this property, including sufficient staffing, a Diamond option for checking in and non-torn bedding.