Silver Pot Halal Restaurant

Disappointed & Done – Silver Pot Has Lost a Loyal Customer I used to be a frequent customer at Silver Pot and have brought many friends here over time. Unfortunately, the experience has been getting worse with every visit. The lack of professionalism from the staff—especially the girl at the reception—is unacceptable. She reacts visibly annoyed whenever new customers walk in, almost as if serving people is a burden. It sets a terrible tone for the entire experience. What really pushed me over the edge was my recent order. I purchased a chicken biryani tray and politely asked for a bit of extra mirchi ka salan. To my surprise, they tried to charge $4 for a tiny portion. And to top it off, the biryani tray didn’t even include the boiled eggs or Chicken 65 that are supposed to come with it. This was the last straw. After giving them multiple chances, I’m done. I will not be returning and strongly recommend trying other Indian restaurants that actually value their customers and offer consistent service.

I've been a loyal customer of this place for over 3 years and have always enjoyed their chicken biryani. However, my recent experience through Skip was extremely disappointing. The biryani was dry and bland—more like plain rice than the flavorful dish I'm used to. To make matters worse, the raita and mirchi ka salan were missing from the order. The biggest letdown was the Chicken 65. The chicken smelled off as soon as I opened the container and tasted spoiled. Really unfortunate to see such a drop in quality.

These guys serve on of the best Hyderabadi cuisine this side of the town. We've had a few parties here and the food has never disappointed. Their food is reasonably priced both as sit down or for catering. Their Biryani, haleem, chicken 65 are all phenomenal and so are most of their other gravy and kebab dishes. The only issue I have is their ambience isn't any good, the party hall especially looks quite dated and needs some makeover.

I recently ordered from this Indian restaurant, and it was an excellent experience. I tried the Chicken Manchurian, Haleem, Chicken Biryani, kebab, and garlic naan, and everything was incredibly delicious. The customer service for the late-night delivery was impressive, especially considering that only one girl was handling orders and everything else. She managed everything efficiently and with a positive attitude. Overall, it was a fantastic experience and perfect for satisfying those late-night cravings. Highly recommend!

"I had an incredible dining experience with my family at Silver Pot today. The lady named Shams was absolutely amazing. She was warm, welcoming, and attentive throughout our meal. From the moment we were seated, she was knowledgeable about the menu, made excellent recommendations, and ensured our glasses were always full. The food was exquisite, and the atmosphere was cosy and inviting. She went above and beyond to make sure we felt special, checking in on us promptly, addressing any needs we had. Her friendly demeanor and exceptional service skills truly made our dinner unforgettable. What impressed me most was the lady was attention to detail and ability to anticipate our needs. She was efficient, courteous, and genuinely enthusiastic about providing excellent service. Her passion for delivering top-notch experiences shone through in every interaction. I would highly recommend Silver Pot to anyone looking for exceptional food and service. Customer Service of the lady is a true asset to the team, she was handling 4 to 5 tables at a time with quick service, and I'm excited to return and experience her outstanding service again."

I recently visited Silver Pot, a Hyderabadi restaurant, with high expectations based on the rich and hospitable culture Hyderabad is known for. However, I was quite disappointed with the behavior of one of the staff members, a lady named Shams. Unfortunately, her attitude came across as rude and taunting, which did not reflect the warm and humble nature typically associated with Hyderabadi hospitality. In a customer-facing role polite and respectful communication is very important and I hope the management takes note of this. The restaurant has potential but improving the customer service experience would definitely make a big difference🙌

I ordered 4 butter naan from silver pot halal restaurant tonight. After reaching at home when i opened the food order i found that there is no butter on naan and as I mentioned them that please cut the each naan into 2 pieces but the receptionist girl was saying they gonna give me 6 pieces in 1 naan but unfortunately I didn’t see any naan even cut into 2 pieces. Very bad experience in first visit.

Must try their Biryani combo, it comes with a dessert and a pop. It tastes good, very affordable and quantity is huge.. My favourites for the dessert is fruit salad. I would also recommend their haleem, authentic Hyderabadi taste..yummmm 😍😍