Emily N.
Google
I had the worst experience at Silverlake Ramen DTLA, and it’s clear that management is allowing blatant scamming to happen here.
From the moment we walked in, the woman in charge had a terrible attitude—just straight rude with bad energy. She was dismissive, unhelpful, and seemed irritated from the start. Then came the scamming tactics.
First, she claimed their credit card machine was down, forcing us to either pay in cash or use their online ordering system. Conveniently, later on, she suddenly said the machine was working—but now we had to prepay for our order before even being served. I’ve been to multiple Silverlake Ramen locations, and this is NOT a policy at any of them.
Then, when my party of six tried to sit together, she refused and made us sit at separate tables. Fine. But when we told her we’d be paying separately, she changed the rules again and insisted we all had to pay under one tab because of yet another so-called “policy” that doesn’t exist anywhere else.
When we called her out on all these inconsistencies, she immediately played the victim, claiming we were being “disrespectful” and that she had already been yelled at twice that day. Honestly? Not surprised. When you lie and manipulate customers, of course, people are going to be frustrated.
At this point, it was obvious she was making things up as she went, trying to manipulate customers into whatever was most convenient for her. Looking at other reviews, I see this isn’t the first time she’s done this, and I’m beyond disappointed that Silverlake Ramen corporate hasn’t stepped in to stop it.
If you’re considering coming to this location—DON’T. There are plenty of great ramen spots in LA that won’t lie to your face, give you attitude, and make up fake policies to scam you out of your money.