Ata T.
Yelp
My wife and I come here at least twice a week and spend quite a bit of money here. This may be changing due to a couple of things going on here.
My wife is a high-level player, I'm lower-level, and I just wanted to share a couple of things.
Silverton was one of the few casinos that actually gave you your coins in actual coins, meaning, if you put in a ticket for $100.75, you get $100 in paper money and the change in coins. Found out recently that they now give you a printed ticket instead. Ok, we can combine tickets or whatever, but many people, especially visitors that don't frequent here, will lose this money. It's not a big issue, but I'm not very pleased with this.
Second, and this one got me upset. My wife was playing a slot machine (I wasn't around her), and she had to use the restroom. She asked a slot attendant if he could watch her machine for a couple of minutes because she had to go really, really bad. He told her, "NO, WE DON'T DO THAT YOU HAVE TO CASH OUT."
So, the time it took her to talk to the attendant and get denied, well, she didn't quite make it to the toilet in time.
She is really upset and embarrassed about this incident and wants to quit going to Silverton Casino since they don't take care of their high-level customers.