Robert S.
Yelp
I was very excited about the opening of a Tallulan's near my place. The original is not too far, but the traffic and the parking issues in Fox Point are sometimes a problem. I got a few friends and we went for an early dinner.
When we arrived, we noticed a sign on the main entrance door saying there was no indoor dining at the moment. I guess they were still working on the floor, so the option was to eat outside (many tables available-It was cold and windy, so not the most optimal setting for patio dining).
We got to the window to order. We ordered three carne asada tacos, my husband ordered a beer and as we were ready to check out the lady said, would you like some hot sauce? I said yes, the spicy one.
My husband paid and we sat down. Then he said...the bill was over $27. Was that too high? I said....yes.....The tacos are like $4.25 each...so yes...
He went back to the window and asked the lady. Well...she mistakenly entered FOUR tacos instead of 3. And she did not know how to refund or credit a transaction back on a credit card. My husband is easy going, so he said....that's fine...just give us the 4...we will eat them. The lady said she was going to throw some extra goodies in our order for the mix up.
When we got the order, she had gifted us some chips and guacamole. The guac was not creamy and fresh, it tasted like factory made. The chips had some kind of dusting on them like paprika or cinnamon, so that was not a good thing for me, since I am allergic to cinnamon.
Our friends got some churros and they gave us some to try ... they were really good....the highlight of the meal.
Very upset about the experience:
- Order was entered wrong
- Worker can not credit a transaction
- Indoor dining was not available (it was cold and windy)
- The tacos were good, but not great....
Don't think I will be going back anytime soon. That was just not right, how staff are not properly trained.