Paul L.
Google
Staff are friendly, but rating of 1 reflects the seriously substandard massage service and generally poor condition of the facilities, especially given the fairly premium price point. Strongly do not recommend, and certainly won’t ever be returning.
Massage therapist started out well enough with decent pressure - checked in with me to confirm whether the pressure was okay at about the 15-20min, but then proceeded to do little more than brush oil on my legs for the remaining 90min session. She was also listening to something on her headphones, which would be unprofessional enough, but it was at an audible enough volume that I could hear it over the massage room’s music. Honestly, I can’t even believe this would be a thing I have to mention. I suspect maybe whatever she was listening to was distracting her, since there were several moments when she would just stop working. It barely felt like she was even on autopilot.
Facilities are decent enough, but show clear signs of aging and likely neglect. Nothing really seems actively cared for - for instance, the showers in the changing rooms have an unpleasant and stale odor, and both showers had trash everywhere. Dry sauna in the changing rooms was left open for so long that it was barely 100°. Clearly, no member of staff had been in the locker room for hours to ensure things are in decent order or for basic tidying up.
The steam sauna was also out of order, which I understand can happen, but that meant there was literally nothing else (besides some chairs in a waiting area-like lounge) to enjoy after what was barely a massage.
Maybe once upon a time, this spa was worth the price point at which it seems to want to compete, but the apparent neglect and general lack of care/effort now makes this an overall less than 2 star experience.