Skate the Sky

We recently visited the rooftop ice-skating rink at Ponce City Market in Atlanta, and while there were definitely some highlights, the overall experience left us feeling pretty disappointed. First, the good stuff—the view from the rooftop is amazing. Beyond the ice-skating, there are fun family activities like mini-golf and games, which add to the festive vibe. The ice-skating itself was a fun and unique experience, especially being up high with such a great backdrop. Now, onto the not-so-good part. We had a reservation and arrived on time, but they still made us stand in line for quite a while. By the time we made it up the elevator, got our skates on, and hit the ice, 15 minutes of our skating time had already passed. To make things worse, they didn’t let us make up the lost time, and we were actually asked to leave the ice early. What was supposed to be a full hour of skating turned into maybe 30 minutes at best. The staff was not accommodating at all, and it felt like they just didn’t care about the experience they were offering guests. To add to the frustration, the website didn’t mention anything about arriving early. They made it seem like you’d be able to walk right in at your reserved time, but clearly, that’s not how it works. Overall, while the rooftop and activities are cool, the lack of organization and customer service left a bad taste in our mouths. If you plan on going, arrive at least 20 minutes early, and manage your expectations about how much actual time you’ll get on the ice. It’s a fun idea, but the execution needs some serious improvement.

It is a fun place, there is a game room, a bar, there are restaurants, the ice rink is small but super special, and everything is on the roof of the shopping center, ample parking. And in the December season the igloo are super special. If you go to Atlanta don't miss it.

So you pay for both access to skating and the skyline park, and they're both so fun! It's definitely for beginner skaters, but since we're in the South most people don't skate a lot, so it's a lot of fun. The rink is a little small but fit everyone fine. It's nice they sold hot drinks there too. I loved the park bit with the golf and games, however the slide was closed. To be fair it was extremely cold so I don't know if it was because of that. It was still a ton of fun. Food and drinks were ridiculously expensive but we ate dinner elsewhere before so we didn't need to buy anything. I loved it and so did my partner.

Used to be a full 2 hours in the igloo, but we got kicked out at 1.5 hours. And people were rude! This was our 4th year doing it and by far the worst experience ever.

I'm glad everything was bundled in with the minigolf and games. I tried four pairs of skates but all felt either too loose or hurt my feet. Was crowded with lots of people too busy filming TikToks and skating across the crowd or against the flow. Needs a coat check for bags too.

It was $300 for the igloo rental and dinner. (Not including alcohol) the dinner was okay there wasn’t anything wrong with it but it wasn’t anything special. Definitely not worth $100. The server was extremely nice and did a great job. However there was nothing to do. The igloo had nothing inside of it other than chairs and blankets and there was an ice skating rink but that was it. It was over priced for what you get honestly. Inside the building had some games like uno and Jenga, super boring. Also the ice skating rink is really small and not well maintained. The igloo smelled extremely strong like plastic as well like they didn’t let it air out. Just don’t waste your money.

This place and the staff were awful. Me and my friends went to go ice skating, not knowing that this place also had games that you could play too. So first we had to pay $15 just to go up to the top of the deck to not do anything but sit there, and you had to pay $15 to skate and play games. We got on the ice at around 8:15 and were forced to get off at 8:50 for them to “clean the ice”. They did not even clean the ice, people got on immediately. So we decided to play the games that we were promised, we get to the lobby to find out the games were closed at 9pm! We ended up spending $30 just to skate for 35 minutes! Do not come here unless you want to waste your money.

Don’t buy an 3pm igloo and expect to use much of your skating time window (3-3:50). The admissions office OPENS at 3pm. So, you have to wait in line, get your wristbands and finally make it up to the roof (~30min). At about 3:40, we get on the ice... enjoy your 10-15 minutes of ice skating. It really felt a bit like a scam. Logistically, the Skate the Sky operation needs some help. Food and hot chocolate, included with the igloo reservation were ok, but certainly not timely. Overall, I think the $ spent on this experience could be better used for a really nice dinner at an upscale restaurant. Overall, I would not recommend this for the amount of money charged. The whole thing should be revamped to keep the customer’s experience in mind.