SkyCity Auckland

There is a polynesian security there around 6ft2 that wears glasses ,has one of those back hawk pontytail haircuts who is rude, ,intimidating and has a very condescending tone. I can imagine this behaviour is a pattern and if hes speaking to me like that im pretty sure everyone else is copping it as well. The casino has its smiley and friendly security guards but theres also some who are completely sour and it shows in their faces and body language.

Fabulous experience. Our bed was superb, pillows divine and the buffet breakfast absolutely top notch! The free upgrade to a Super King Balcony room made it just a little more special. The staff were amazing and very accommodating in all 3 of Sky City's Hotels. Sadly, the only thing that let you down was a staff member at the buffet breakfast on The Terrace of The Grand; an older gentlemen of Asian decent, wiping seats and then immediately wiping table tops with the same cloth. I would've thought that was hospitality 101 and a no brainer when it comes to hygiene... Sorry, but he stole your fifth star!

Handy spot for where we needed to be. Rooms a great size and very comfortable. Only down side was the fact that reception staff seems lacking in knowledge regarding a request on my booking. Supervisor wasn't helpful even after spending 2 days trying to rectify the issue. Ruined our trip and won't be staying there again. Casino staff upstairs and the housekeeping staff very helpful. Front of desk needs some work.Can only suggest if you have an agreed promotion that you check it will be adhered to.

Hi Aiden and Team at Skycity,|Firstly, |Ian and I would like to thank you sincerely for the gift of beverages, chocolates and a keepsake Christmas bubble momentum 🙏||It is the start of our holiday break we both have saved up all year.| Including, our wish list of Christmas Dinner cooked for us at Orbit Restaurant!||It is our special Honeymoon...that we never had.||To you we are a guest...To us you have given us a fabulous start to something we have waited for || 'a treat in style,celebration of our life together 💞 ||The room is beautiful, no noise, clean.||We had plans to walk up Queen Street..||Catch a ferry or bus ..use our Gold Card 😉..||But it's raining 🙏..so we will enjoy good food at your restaurant.||And watch a movie 🍿 🎥!||Have a fabulous Christmas 🎄 to the Team at Skycity!||Thank you again Aidan, for making it so special 🙏

Skycity is a beautiful hotel in a great location. Everything was extremely clean and staff was super helpful. Can’t believe how great of a value this was! Would highly recommend this location for a stay in Auckland!

CASINO REVIEW Don't know what happened to the memberships but the parking has changed - used to be able to park free a few times a year with your membership, now you have to spend atleast $40 on gaming to get half price parking and $100 for free parking. Food is good, enjoyed that. Live band the Friday night we went and that was pretty cool. But yeah, the parking thing throws me. Probs won't go as often now, rather play online where parking is free no matter how much you spend.

The venue was a nightmare to navigate. Way too many people and trying to get in and out of lifts was awful. Couldn't get food as it was packed. The food at the theatre was disgusting. Trying to get to the theatre was difficult. Trying to get out of the carpark was insane. Fir an international venue, I was embarrassed. Kids should not be able to view the casino when going to a show and you shoukd be able to easily get to the level where the food is - apparently not. Nightmare evening

This is a lovely hotel. The facility is beautiful, the rooms are clean and spacious, and it is convenient for exploring Auckland on foot or via Uber. The hotel staff are extremely friendly and helpful. I highly recommend.