Charles A.
Yelp
I am a Seattle Sounders Season ticket holder and have been going to Sluggers for my pregame Big Boi Grilled Cheese Sandwich and two to three rounds of beer before each hone match the last two seasons. I am leaving this post a 1 star for this review due to the one waitress my best friend had to endure before tonight's match against the NY RedBulls.
We decided to eat upstairs this time because we never have in the past. We sat down and after 15 minutes or so I asked the bus boy if we were able to order food upstairs since this was the first time we've chosen to eat upstairs.
He asked us where we were sitting then mentioned to the waitress that we would like to order food. She walks over and hurriedly places two napkins in front of each of us and says "what do you want?" in a mildly rude tone.
I says "hi- how are you today?"
Waitress: "I'm tired" (rude tone) - "err how are you? -What do want!?" (rude tone)
Me: "Big BoI Grill Cheese"
Waitress: turns to my friend-"What do you want?"
Friend: "French Dip"
Waitress: "Fries or tots?"
Friend: "Tots"
Me: " Big Boi comes with fries only right?"
Waitress: looks at me "Fries or Tots?" (Rude tone)
Me: "Fries"
We both were in utter shock for I have never ever been talked to in that manner ever at any pub, bar, dive, restaurant, eatery or cafe etc.. ever.
She checked on us one time, "You guys are fine right? and you are both are on the same check right?" (Sarcastic tone as if we've asked her for a ton of service or something)
I get the check that came to $32 pull out a $100 to pay for it and she says
Waitress: "ugh.. I don't have change for a $100 bill, don't you have a card to use?"
Me: "no if I wanted to use my card I'd pull it out and use it, this place is jammed packed with people how can you NOT have change or take a $100 bill? "
Waitress: grabs my money, rings up bill and comes back with a smile and nice tone of voice and says "whew - I nearly got chewed out for a $100 bill, have a nice day ok?"
At that point I'm like WT???
Needless to say she's lucky I left her the $1.00 tip she did NOT deserve. I get that people gave bad days, maybe she has a migraine or worked a long day, but we did not deserve to treated like dirt nor talked to like my business wasn't important enough to be addressed in a 1/2 decent manner.
This is the first time I've ever eaten upstairs and will definitely be the last time I eat upstairs at Sluggers. This review is not ine to dog out on the place cause they have the best pub food around, the service is quick and prices are great.
This is a review to let Sluggers Management know their waitress who was serving tonight needs to be addressed for her rude and obnoxious behavior and paying customers do not need to be subjected to this behavior.
Did not get her name but her busboy was the tall white kid with the curly Afro who had to suffer and lose out on what would have been at least a 20% tip had the server been 1/2 way decent when taking and serving our simple order w/ relatively low attention needed by us.
Charles A.