Smashburger

Waited more than 35 minutes. The service is extremely slow. If you don’t give the receipt to the cashier he will not make your food but meanwhile he will never mentioned that you need to give him receipt. The food is horrible, before I get my burger, I ended up bought a taco from next door. And I heard the cashier say to his kitchen that the customers need to figure out themselves of the different burgers they ordered bc he is not their parents (that order is for a big group about 24 people) they only get a portion of their order, then they need to leave for boarding. The smash burger district manager HAVE to come here to manage cuz this is such an easy job and your worker cannot even fulfill a simple task.

The cashier was really nice The food was meh Tater tots very undercooked and soft and the short time it was in my bag the amout of grease that soaked through was astounding. My chicken sandwich was just meh. Nothing special. If i came back I may try the burger not those tater tots ..

Waited 38 minutes for one burger. Staff actively avoided my kind request to just check on my order number after 30 minutes. Staff said they would make it (the order mustn’t have gone through) and never called out my number. Leaving me to prompt them again (as they avoided eye contact) to politely check on my order number since my flight was about to board.

I deserved better. Fries were cold and greasy with a weird dill flavor. Hamburger patty was the size of a breakfast patty, too small for the bun. Service was slow. The coke was the only item that tasted good. I should've just went to the sushi place next door.

We wanted to try out Smashburger and the airport location was convenient. But it wasn't, since it took more than 15 minutes. Maybe something in the kitchen? After our order came out many more can't out quickly while we were eating. The burgers were pretty good. Meat parties were hot. Veggies cold. The buns looked toasted but were room temp.

Just average experience here. Employees were all business and not friendly at all. Typical airport restaurant hustle. Food was prepared in a decent timeframe. Quality of the food was remarkably average. Not somewhere I would choose to go back to given a handful of options. The chicken on our chicken sandwiches was very thin and very dry. Very disappointing. The smash tots were so greasy there was literally a half inch of oil left in the cup at the bottom of the tots. Caution eating these as they will get oil everywhere.

Waited 20 mins. They are very slow. After that the guy mentioned you gotta give me your receipt. So they hadn't even started cooking. He saw me standing there all that long and waited after 20 minutes to tell me that. Great approach when you want to catch a flight.

Wanted to try Smashburger so I saw this location at the San Jose Airport so thought I would give it a try. Burgers looked great on the display in front of the restaurant and even better on the menu behind the counter. I ordered the mushroom Swiss double meat and another same single. What a huge disappointment. The pictures speak for themselves. Lesson learned read the reviews first before you try a new place .