Smoke Hole Caverns

We didn’t stay at the lodge ms but we toured the cave and went in the gift shop. The gift shop is huge and has a lot of souvenirs, clothes, trinkets, etc. The cave was really cool and had a lot of different formations inside. I did the basic tour which was $17 for an adult. The tour lasted about 1 hour and our guide was very good. She had a lot of knowledge.

We cannot wait to go back! We stayed in a sweetheart cabin and were so pleased with everything. The bed was comfortable; the cabin was neat and clean; the atmosphere was so relaxing. The dishes provided were in great condition. You could see and feel the attention to details. Plenty of towels were provided, starter wood supplied for fireplace/pit.

It was a short enjoyable excursion. Soda straw and curtain stalactites, stalagmites and columns. Some popcorn from old seabed. Had pools with 2 fat trout and coins which I wasn't really thrilled about as it gives people bad ideas and they're not ecologically sound but better in a commercial cave than in a wild cave. They did say they kept the water sources separated. Short easy access from the parking lot. Most of cave is easy to walk although there are sections at the back with steps both up and down. The guide was very nice and knowledgeable. The gift shop was pretty spectacular and addition to the normal stuff you would expect they actually had everyday clothing if you forgot to pack something for your trip. It's supposedly the largest gift shop in West Virginia.

While doing the day Potomac Eagle trip, we opted in for Smoke Hole Caverns on our three-hour layover in Petersburg. Once the bus dropped us off, we explored the gift shop, the largest in West Virginia. This is where my eight-year-old daughter wanted to camp out exploring all their stuffed animals, toys, candy, and more. Eventually, we went on the 45-minute tour inside the caverns. You don't go very deep inside and the walking is manageable. You'll see a little stream inside, stalagmites, and stalactites. The guide does a good job of explaining its history. If you've been to bigger caverns, these are much smaller and low key. Back inside the lodge area, the shop does gem mining, mini golf, and more.

Great place! Our tour guide was amazing. Didn’t catch his name, but the Mongolian exchange student was wonderful in his guide through the caverns! Everyone in the gift shop was great too. A truly magical experience!

Nana was an amazing guide at Smoke Hole Caverns! She was super knowledgeable, friendly, and made the tour fun and memorable. Highly recommend her if you visit! And giftshop was great too. Lots of cute stuff.

The log motel was beautiful! The beds were comfortable. We had the best time sitting on the porch watching our kids mine for gems or play mini golf. It is one of the best hotels we’ve ever stayed at. The pools were close by! There is so much to do if you are an outside person. ||Cavern tour with Ronan was awesome! He made the tour fun and kept the kids engaged!

Absolutely love these little sweetheart cabins. It has everything you need and is so cozy. Snuggling up in front of the fire is the best way to spend a chilly evening.

While doing the day Potomac Eagle trip, we opted in for Smoke Hole Caverns on our three-hour layover in Petersburg. Once the bus dropped us off, we explored the gift shop, the largest in West Virginia. This is where my eight-year-old daughter wanted to camp out exploring all their stuffed animals, toys, candy, and more. Eventually, we went on the 45-minute tour inside the caverns. You don't go very deep inside and the walking is manageable. You'll see a little stream inside, stalagmites, and stalactites. The guide does a good job of explaining its history. If you've been to bigger caverns, these are much smaller and low key. Back inside the lodge area, the shop does gem mining, mini golf, and more.

Have camped quite a few places, but this rv park is by far the most accomodating! We kept extending our stay as all were enjoying the sights and amenities. Well kept grounds, top notch amenities: pool, pavillion and large grassy area for sports. Highly recommend!

Cabins were awesome though there was some black mold in the oven drawer and when we went to visit the caverns, we approached the front desk and waited for about 10 mins before looking around. We went to the other side where we saw the information desk so we wanted to ask about the cavern experience and upon asking a question we were rudely cut off by the lady at the desk and told to go to the front. After finally getting help up front we did enjoy the caverns and Sugar (as we were told to call him) was a great guide

What a beautiful place. The man and I stayed here for 5 nights at the end of December. We stayed in one of the Sweetheart log cabins, #13, to be precise. This is a corner cabin, right at the place where the creek turns and bubbles down a tiny "waterfall". The creek is stocked with beautiful fish, and you can watch them swim up and down the creek. Every cabin has a wood-burning fireplace and both a front and back deck. Despite the cold, we bundled up and sat on that back deck every evening, sipping drinks and watching the stars. The grounds where the sweetheart cabins are located are just lovely. The resort is about 10 minutes from Petersburg, the closest town, restaurants, and grocery store, but I recommend driving another 15 minutes or so to Moorefield, a larger town with many more options. Every cabin has a full kitchen, which is perfect for these Covid times - no need to go to restaurants! Good thing, because nobody seemed to deliver. Perhaps just as enjoyable as the log cabin itself were the daily drives we took up the surrounding mountain roads. Literally every road we turned up provided breathtaking scenery and views. Great Covid getaway because you don't need to interact with anyone else. We did have a few small complaints: no dresser or closet for our clothes and no paper towels, napkins, or tissues provided (yes, there was toilet paper!). The towels and sheets were super high quality - a very nice surprise! I've said enough. I definitely recommend Smokehole, at least the honeymoon cabins. We plan to go back.

A couple snafus at registration and a wifi hiccup, but when we talked to the owners they quickly remedied these. We picked the first Wednesday in January and the sign on the gift shop- where we were told to register- says closed Wednesdays in January. Huh. Phone calls were never returned earlier in the day and we were about to give up. I decided to pull into the cabins and Smoke hole lodge and fortunately a groundskeeper was out as it was warm day in January. "Let me guess-you need directions". "Nope we paid on line, but the gift shop is closed". "No, the gift shop can't be closed!". Calls owner. The gift shop is closed. "She says your second email confirms your cabin number ". "Never got a second email". This confused everyone. She sends me second email. Wow. This booking hung on a thread. But it worked out in the end. Cabin 24 was lovely. And clean. And well maintained. And well built. Design is good too. You can watch tv from couch in front of fire, or bed. Nice. Full Kitchen. Eat in table doubles as a desk. Front porch. Hot tub. Hmmm. King bed. Back deck. Priceless. A warm day in January. Full moon. No wind- we sat on the deck and watched the stars above the valley behind the cabins. In the morning I sat with coffee on the back deck and nearly got sunburned. The wind in the front gets blocked by the cabin and it feels like 60 degrees. Coming back from an awesome hike at Spruce Knob, the wifi wasn't working. Called the owners son and he made some suggestions. And the next day we switched to cabin 29 where the wifi was working. Every cabin has a router. So comparison of the two cabins. 24 was the first one with the back deck, two skylights, smaller hot tub. Carpet around hot tub, bedroom and living room. Shingle roof (new) We moved to 29 with much better hot tub, newer flooring, no carpet, backsplash in kitchen, a few more utensils. Coffee for the coffee maker (full size in both 25&29) Metal roof. (New). Newer couch. Sled bed (King) So if you want to watch the stars, 24. If you want dark for sleeping, 29.

Spent our anniversary in the cabins. Loved it. The resort is a great place to unwind and relax. We love walking around watching the trout in the streams and pond, and relaxing watching the fountain. The cabins and resort are centrally located to Smoke Hole Caverns, Seneca Rocks, Dolly Sods, and Spruce Knob. And close to good in Petersburg. Highly recommended.

Note: I accidentally included a word the mods didn't like and my old review got deleted, so I am reposting an edited version here. Despite today's date, note that this was several years ago around 2013: Spent two nights here over a weekend to do some hiking and sightseeing. This is a nice getaway for D.C.-area folks, only about a two-hour drive. The cottages and other properties owned by this resort in the surrounding area look sort of creepy and run-down, so I recommend staying in the log cabins directly around the conference center. The grounds are beautiful and have a large field behind the cabins that meets up with the Potomac River. Most of the cabins have a small trout stream that runs behind them with back decks only inches from the water. It's a very nice, relaxing setting. The cabins have grills just off their spacious front porches, and many of them have fire pits. The resort is conveniently located near plenty of opportunities for hiking, hunting and fishing. It's not far from Seneca Rocks, Dolly Sods or Spruce Knob. We spent the weekend hiking the Seneca Rocks trail, exploring the Smoke Hole Road wilderness and of course touring Smoke Hole Caverns, along with enjoying the peace and quiet of the area, taking in Petersburg, etc. Eating in this area can be tricky unless you like fast food or country cookin'. Petersburg has McDonald's, Arby's, DQ, etc., and a couple country bars. There are a few more options in Moorefield, but that's another 12 miles back. The resort doesn't have a restaurant, although the gift shop down by the caverns sells wings, pizza, fudge and other gift shop food. Your best bet is probably bringing food with you to cook out or trying the restaurant in Seneca. Overall, I like the area and the relaxing atmosphere better than the lodging of the resort itself and its pretty much nonexistent amenities. Here are some areas where I think they could really improve: - Need to fix their mobile site and proofread web and print materials (This is just general business sense that would help them out... and being so close to D.C., I can't believe they aren't advertising or doing Groupon deals or something. The cabins were definitely not all full, but I think they could be if more people knew about it and they made some updates.) - Cabins are serviced daily, but for some reason you have to take out your own trash and do your own dishes (no dishwasher, beware). - Woodburning fire places mean you need to spent another $7 for a bundle of wood and firestarter from the gift shop. Still, was really nice to have. - Despite there being a large conference center/office at the cabins, you have to drive two miles down the road to the caves/gift shop to check in. - Checking in is a little scary, and I'm frankly shocked at how they handle it -- they leave the cabins unlocked with your key on the kitchen table. This means if anyone beats you there they could be waiting in the cabin, so come armed. This is convenient, however, during the checkout process, when you just leave the door unlocked with your key on the table and head out when you're ready. Also convenient for any squatters who want to use the bed before the cabin is serviced again. Just weird. - The decor inside the cabins is very dated. - There's no couch, just a small loveseat and another seat in the living space. The loveseat was stained by what I hope was coffee or something. The TV is probably 26" at most and an old standard definition in the corner. They do have some cable channels. - Despite advertising free wifi, it doesn't reach out to some of the cabins, and it doesn't really work that well anyway. I think it's one DSL connection or something that must be shared across only one wireless access point. Brace yourself -- there is NO CELL SERVICE here, despite what they advertise. Sometimes when the clouds went away I could get one bar of 4G that MIGHT get a text or a tweet across. - There was a spot in the bathroom floor that was soft from I presume the shower overflowing at some point and them not replacing the rotted area beneath. - The bed is the absolute worst part. Flat pillows, and a creaky, lumpy, bed where you can feel every single spring jabbing you in the back. I bet it's the original mattress from when the place was built 30 years ago. - There seemed to be three or four flies constantly in the cabin... not sure where they kept coming from. Luckily, they do equip you with a fly swatter (no lie). It sounds like there's a lot of little inconveniences and issues with the lodging, and there are. But the staff is very nice, and there were plenty of good qualities too (like REALLY hot water and a good shower head). I don't think this place really deserves the title of "resort," but the setting is beautiful and absolutely perfect for a weekend away from the hustle of the city. Despite the fact that the cabins could use some major updates, this is probably your bet for staying in this area.

We came here on.the suggestion of my brother. Who has been here before. We just love it. The cabin was clean, the people were great and the ducks and the bird singing was heaven

We stayed overnight at Smoke Hole "Resort" this week. I hesitate to post this, because when my Mom brought up the issues we had at this resort, the proprietor did everything BUT listen to our concerns. All she did was ignore, deflect and, well, ignore them some more. The positives: It's a beautiful setting. The grounds are well kept, and you can't get a better view of the mountains. When you first walk into the cabin, it seems very quaint. It turns out that that's a nice way of saying "it needs updated." The housekeeper I saw the day we left was very friendly. There's running water, an indoor toilet and a shower. We had two bedrooms in the family cabin and two beds upstairs. The couch was just a couch, not comfortable enough for sleeping. The not-so-positives: We arrived after 6, and the lady called me (Jan?) from SHR about 5:30 to see if we were coming. I called her back twice within minutes and only got a recording. She never called me back. They leave the cabin unlocked with the key on the table. Maybe I'm too city-fied, but this seems like a primo opportunity for some sicko to wait for you. The office closes at 5 p.m. Yes, you read that correctly FIVE P.M. If you can't get there before or call before, they will not call you back. I called the day before to request late check-out on Friday; the answer I got was that a company had rented 18 cabins, and "We treat THEM special." Well, okay then. We could not find the wifi password anywhere -- turns out it's on the one of the little papers they leave on your kitchen table. When I called -- twice -- to ask for the password, nobody called me back. EVER. The kids had no computer all night, which shouldn't be a big deal, but if you advertise wifi it should be easy to get to. You are expected to do your own dishes -- BY HAND -- and sack your own trash; if you do not do these things, they will charge you a "housekeeping fee." When we spoke to the manager (Jan?) about this the next day, it was totally in one ear and out the other; no apology, no nothing, just a lot of dismissing and excusing. "My staff thinks of everything," she said, as if she had just received a compliment. "Well, I guess you called in the 5 minutes between me leaving the lodge and going to the cabins." Um, no. I called you FOUR TIMES on Thursday afternoon/evening, and NO ONE picked up your phone. Or called me back. EVER. If the management will listen -- which I doubt it will, if the lady we spoke to is any indication -- here's what I'd suggest: We paid as much for this place overnight as we did for the Hilton in Lexington, KY. If you are going to charge Hilton prices, you need to ACT like the Hilton -- be available for your guests, ALWAYS answer your phone, and pay somebody to do the daggone dishes. Better yet, install dishwashers. Do NOT assume people know where to look for things. We could only find one small bar of soap for five people; putting it in the drawer without a sign that says "extra soap in the drawer" doesn't help. Thank goodness we brought our own shampoo and conditioner. Treat every guest as "special." We paid money to you we could have very well paid to somebody else; respect that. My recommendation to travelers -- find someplace else to stay.

Spent 4 nights for new years, great location, very quiet. Cabin was perfect and nicely equipped with necessities. Amazed the price of $130/night which is off season, but for a quiet time away to hibernate with your live, couldn't ask for better price. We plan to come back in summer. Great customer service, friendly with great knowledge of local ventures.

Overpriced. Pros: - The rooms were clean. - The staff were exceptionally friendly. Cons: - The bed was as old as the cabin. Lumpy, uncomfortable, and squeaky.

This was a really nice cabin. Perfect amount of room, quiet and romantic.

Would not recommend. Said on their website they allow service dogs but when I arrived they denied access which is against federal law. Said only service dogs that can be carried are allowed which is not the law. My spouse went on the tour and said there was a big jar filled with water with a wired light bulb sitting in it about an inch away from the wires contacting the water. Reasonable price for the tour but lots of safety concerns. Their merchandise in the store is way overpriced though even for tourist goods. I always try to pick up a few things wherever I go but I wasn't about to pay $35 for a ballcap. Their other stuff was ridiculously priced too and I didn't see anybody buying it as a result. Went to the store down the road for some reasonably priced gear. They've also added a weird put put course and the cabins are right on the highway. Would recommend going to Seneca caverns if you are deciding between the two. It's not setup all gimmicky like smoke hole and the people at Seneca are nicer.

a little pricey. we had a house which was cool but 1.5 miles from the resort, although we didn't miss much- a pool? The resort has no restaurant which would be helpful. The resort grounds are beautiful, clean & well kept. Our house was clean & in great shape. The staff was friendly. Will definitely stay again.

Very nice cabin on well maintained property. Hot tub in room but we didn't use it. House keeping forgot to do our room the second day. Probably because we were going to stay one night and liked it so much we stayed 2. Nice trout pond and stream on property. Petersburg is a short drive and has everything you may need. We chose to eat out so really didn't use the kitchen. Staff is very friendly and my wife loved the boutique in the gift shop next to the caverns. Cavern tour was interesting but they might want to get off the script and get real guides instead of kids on summer vacation.

I stay in the area for business often and this is the BEST place to stay when in the Moorefield/Petersburg area! The grounds are beautiful. Feeding the fish was so much fun. The pool is well kept. The log cabins are clean, roomy and wonderful! I often bring my children with me aand my sister to watch them and they LOVE IT!!!!! Yes it is slightly expensive but well worth the $!

This is a wonderful resort, lovely the cabins are wonderful the staff are friend. I am a writer and this was the perfect tranquil place for me to relaxes, and really get in touch with my inner self. I stayed for I week and they really pulled out all the stops for me it is definitely just like their state motto Wild and Wonderful I will have to give them credit for inspiring my new book coming out soon it is a must stay place!!!!!!

We stayed over the Easter Holiday. The area is beautiful and the cabins very nice...but here is a warning for you...make sure you get someone to check your cabin before you leave and GET IT IN WRITING the condition you left it in ! We came home to an e-mail stating we were being charged $50 on our Discover Card for a "damaged" pillow sham. When my husband called to inquire the very rude woman said the pillow sham was "scorched", but as the conversation went on she intimated that we had been smoking in the cabin as there were "Holes" all thru the sham ( as everyone who know us can tell you neither my husband nor I smoke)....We contested the charge with Discover and today they sent us a copy of the letter to them from Smoke Hole stating we had "destroyed" a $300 bedspread and then balled it into a corner in order to try to hide the damage! (no mention of a pillow sham) I guess, out of the "goodness of their hearts' we are only be charged $50 for the $300 damage we supposedly caused.....never again.....dealing with them has been a nightmare !!

My wife and I were traveling through the area this summer on a scenic ride through the mountains and happened to come across what we thought was a quaint motel nestled in a valley pretty much in the middle of no where. From the outside it appears to be a nice place. We arrived at almost dark (8:30 ish) and found the motel / gift shop closed but there was a sign on the door saying to call for after hours inquiries. This should have been our first clue that this was not the place to stay. We were able to contact some one who answered the phone with a Hello ?.. and said there was one room left and she would be at the office in a few minutes. What she failed to tell us that the office she was talking about was 3 miles down the road at another part of the "resort " after about 30 min of waiting we called back (cell service is minimal at best there) and was told we need to drive on down to the RESORT to meet her and pay the 95.00 for the room. as we had no idea how far the next town was we agreed and paid the fee. We went back to the Motel and went into the room. we should have just walked right back out. The room had a musty smell.. the bathroom was dirty, the carpet was damp, there was zero cell service ,the TV had 2 channels and was a model from 1972, As if this was not bad enough the building was so poorly constructed we could hear our neighbors water pipes vibrating in the walls as well as their conversations.No wifi either. The final straw after a sleepless night was there was NO HOT WATER to take a shower . Our advice... keep going there is a town about 8 miles to the west that had a bunch of hotels that could not have been any worse than this one was.