Smoothie King

Had the pleasure of coming in today loved the customer service & quality of my smoothie. Will be back !

This place was my go-to but my last 2 smoothies here have been disgusting. I have also filed complaints to Smoothie King through the website they commented below for me to reach out to. No one has reached out to me from either of my sent in surveys to the website listed below. Waste of time and money.

Quick experience here great smoothie, nothing too big to complain about wish they had a tiny bit more seating, but it’s not a big deal.

Good location. Friendly staff and some tasty smoothies.

Awesome smoothie king. Love the staff ESPECIALLY ms. Quintana

Best smoothie (bowl) ever!

Q and her team go above and beyond! My daughter and I were visiting from Arkansas and they were so helpful and friendly! To the point I came back the next day for another toast and smoothie! If you’re in the area, go and kiki with them, they’ll give you smiles and great smoothies and toast!!!!

The employees at this location, for some unknown reason, seem to resent customers. Every time I walk in, I have to encounter the rudest people behind the counter. People who ignore me, roll their eyes after I order, and refuse to even say a word to me. I am polite, friendly, and order a regular menu item, but the presence of a customer seems to be an unbearable burden for these employees. The man working at 12:30pm on 9/21/25 has truly the worst attitude I’ve encountered. Deeply rude and unpleasant every time I visit.

Great Smoothie King location! It definitely gets packed and I feel they could use more employees, but the service was still great! My smoothie tasted super fresh. Everyone else that was there at the same time I was, also seemed very satisfied with their orders!! I used to think Smoothie King was overrated but my last visit really made me change my mind about it.

Service was fast for a Friday morning! I ordered a dark chocolate banana smoothie from their metabolism boost menu. I'm usually a slim n trim chocolate girlie from back in the day but I felt like going off script today. Don't let the ingredient listing of keto something scare you. It's chocolately and I can taste the banana but can't believe it has zero sugar. All in all it's a winner for me!

I would give it a zero if I could. I walked in and there was nobody at the counter. Eventually, somebody walked out and stood at the cash register and didn't even look at me. I stood there for a minute, because I wasn't sure what was going on then I walked out the door. He said something and I turned around and said that it was terrible customer service. I've never seen anything like it. Is there any other place in the world where businesses treat potential customers like this?

Redemption!!! Per Smoothie King's response, I sent an email! They responded quickly and proved their amazing customer service skills! I got the Hulk with Coffee! It was so so so good- highly recommend! As always, the store was clean and bright and employees were kind!

I've been in here a few times and I'm not sure why I keep making that same mistake. The staff is typically rude, curt, and hostile. They are thrown off by even the simplest of orders and take it out on you, the customer. No matter how many coupons I get in the mail, I will not be returning to this place.

Love this place. Part of my morning routine before work. Service couldn't be friendlier

This spot is just below my office and I've been there a few times. I'm not sure what all the fuss is about all these reviews because I have enjoyed the smoothies that I received and the service has been fine. There is generally only one person working there these days so sometimes servers can be a bit slow. But they have a nice range of healthy and fruit smoothies. Also they have a five dollar smoothie on Fridays.

Employee today was very unhappy that I stopped by 35 minutes before closing. Made my smoothie, but did not say a single word to me.

I had never been to a Smoothie King before. Decided to wander in on a hot day after a long, outdoor event. Lucky for me-- lovely Malaysia was working! She was friendly and well-informed, walking through my options with some of my favorite flavors and fruits. The result? Delicious! One note: for all of the places that ask me whether I'd like to leave a tip, this wasn't an option. I got excellent service and wanted to recognize that. Smoothie King should start to offer that for their effective personnel!

The guy working here today, doesn't greet you or even acknowledge that you're there I had to say "excuse me" to get his attention. When he made my smoothie there was still tap water from cleaning it at the bottom of the blender cup. very rude person overall.

The lady working the night shift this evening was RUDE AF! I asked about a drink and what it had, she kept it short and didn't really want to engaged. Slammed the cabinet door where the trash can was and seemed like we were bothering her . If you don't want to work with people, maybe hospitality isn't the place to be. I can't support a business with rude customer service and decided to not even bother ordering anything. Save your time and your money and go somewhere else!

I waited about 5 minutes for the person behind the counter to even acknowledge me. Perhaps she could tell that I was not 100% ready to irder. I was finally able to confirm my order of the medium Gladiator with strawberry protein. It came with 2 fruits so I decided on the strawberries with sugar, and blueberries. It didn't take long for the Server to prepare the smoothie, and by the time I took the first sip it was refreshing! It was highly recommended by a couple of friends, and this thing definitely hit the spot after walking ten blocks. It's somewhat pricey thou at around $8.65 for a medium smoothie. Needless to say I continued to walk down K street with my smoothie in hand!

The service was literally so bad. Made us wait for 5 minutes before someone even took our order, while the staff was busy chatting amongst each other. Then a very disgruntled employee took my order. I was also told they can't serve me in my own cup that I brought along. Says you already paid for the plastic cup just transfer it to your own cup, like the whole point is to avoid using plastic mam. Sheesh

Workers are nice spilt my drink and offered to clean it and pay for it and they declined very friendly.

I come to this location 2-3 times a week every morning before I go to work. I work 5 mins away walking distance. EVERY-TIME I come the two young ladies that are there are just pure wonderful! I always forget the name of my drink but can describe what's in it and they automatically know what it is. They are helpful, funny, and never have problem with adjusting a drink if made incorrectly. My drinks are always made perfectly. Although I forget to use my app for rewards daily I still enjoy coming to this location. I usually come in by 7:52 am out by 7:54 no exaggeration. I'm at my office by 7:58 at the most. Wonderful fast paced service.

I might come off crazy, but if you want to enjoy your smoothie -- bring your own straw! The straws they give out are super weak and flimsy. It might break when you tap it on the table to get it out of the paper. It might flatten when you put it into the lid. Straws are supposed to maintain that nice round/open shape while you're sucking, right? It will almost certainly collapse when you try to suck it, which means you won't be able to enjoy your smoothie. The employee was super nice and gave me three straws, but none of the three straws worked.

Please no matter what you do, DO NOT USE THE RITUAL APP TO ORDER!!! It is not only buggy but, in my case, it will order the wrong beverage for you AND REFUNDS ARE AT THE STORE'S DISCRETION and judging from the management at this store, you will DEFINITELY not get your money back for any blunders on the app's part! I sure didn't. Now, onto the staff here, they are very abrasive and for no reason whatsoever. The first time I came in, I was met with sarcasm and a terminal that didn't work making my wait uncomfortable. I get that tech happens but come on! No need to be ride about it. I let it go and I figured as long as I got my smoothie it wouldn't matter. Until Ritual stepped in and ruined this location for me.

This location is right outside the Farragut North metro station. Pretty convenient for me for a morning smoothie. The staff is very friendly and welcoming. My wait was very quick. Usually there is only one other person before me. The smoothies are made to order and delicious. I've not had any issues here.

The people that work here, the employees, have one hell of an attitude every single time I've been there - as if bringing your business and hard earned there was some incredible burdensome inconvenience to them I now only go to this location for Friday $5 smoothies. Avoid this location if you can

I used to love this location and thought the people who originally worked there were so friendly, but something has seriously gone wrong. The employees act mad at you for even walking in, and don't even say anything to you when you order-they just stand there not making any eye contact. I don't think any training/emphasis has been given regarding basic customer service. I don't really feel comfortable going back to a place where I feel hated just for being there.

took 30 minutes to get my order and they lost the name for the order. terrible service and communication. would not recommend at all.

Smoothies are a hit or miss depending on who made it. The first two times wets good and the second time was okay.

may not apply to all employees of course, but i received sass from an employee. also asked for the military discount that i always receive and was told that smoothie king does no such thing. smoothie tasted like dirt, this place was a waste of my time and money.

Ordered a blueberry heavean medium size It tasted like chemicals It was so bad had to throw it away Awful

The smoothies are great but the energy be all the way off .. I usually just go in there but it's not what people say that can be mean but the way they say it ... if they added a great attitude I would give them 4 stars .. I don't feel welcomed here at all

If you are in DC & looking for a Smoothie King, you must come to this location!!! The service here is impeccable! While the workers here are diligent and adaptable to fast-paced settings, they have amazing hospitality that makes you feel at home. I go almost everyday & am never disappointed. Again, if you are a Smoothie King fanatic like myself, you must come to this location!!!!

Saturday night at 830 pm I went to the Connecticut Ave NW Smoothie. The store closes st 9 pm. The store lights were turned off, the stools were on the counter. The open sign was lit. I walk in and called for someone. A lady appeared. I asked for a peanut butter power plus. She said she can't make it with peanut butter. I said ok. She made it with chocolate. When I tried to pay cash, she said she can't take cash. I said that's all I have. She said again she cannot take cash. I said I drove a long distance to get a smoothie. Two other customers came in after me. After I became a little irate, she took cash and made my smoothie. I don't know what she did with the money. This being a corporate store, they need to set an example.

I recently went to this Smoothie King location with a co-worker for $5 Friday. When we have gone in the past, service has been a highlight. However, when we went today it was far from it. First, we waited an extended period of time for our order while those who ordered after us were served. Once the first part of our order was completed, we discovered that it was made incorrectly. After pointing this out, we were told that "they are the same thing" and it would not be re-made (shocker, they weren't the same). Meanwhile, we pointed out that the second part of our order had been sitting on the counter for over 5 minutes while other smoothies were blended before. When we pointed this out, even more smoothies that were ordered after ours were blended. Mistakes happen, but when employees are rude and inconsiderate of customers, it turns customers off.