Snack Shack

Honestly… Disappointed. I’ve been coming to snack shack for a little over a year, and never had any complaints. The staff were always extremely welcoming and the restaurant had a fun atmosphere. I can’t say the same for today… Every time i’ve been in the past two months, the atmosphere has been extremely uncomfortable. It’s quiet, nobody else is in the restaurant, and all of the staff bringing light to the restaurant seem to have.. disappeared? On another note, the food is so expensive now. Look… I understand that the world we live in is tough right now, but why am I paying $14 for a burger from this place when I could just go to Carl’s jr and get a burger that is MUCH better. All I have to say is that i’m disappointed.

My first time here. Had heard the fries were awesome so that's all I ordered. When I got home this is what I saw~see pictures. SO DISAPPOINTED!!! All the pictures from other reviews showed "crinkle cut" fries so that's what I expected. NOT WHAT I GOT. I really dislike potato skins on my fries and that's what these have. They look burnt or cooked in old oil. They do not taste good! I ordered a large and at $6 this is definitely NOT what I wanted or expected! Only reason for 2 stars is the people working~all were super cool, nice, and friendly!! I wouldn't recommend this places food from my experience but from the other reviews they all look like they received awesome food! I'm sad and very disappointed. Rarely eat out due to prices and now it'll be even less. McDonald's fries are way better and they actually aren't that good, so that's saying something.

Food is amazing for basic burgers. Fries are perfectly crispy. Milkshakes are great and they even have a peppermint and blackberry shake. Burgers are large and bacon was thick and cooked perfectly!!! I highly encourage you to check this place out!!!! Especially if you are a duck fan!!!!

My favorite place to get food. Best burgers in Eugene and Springfield. Staff is amazing and is allways so welcoming. Bacon was cooked perfectly and the environment was clean and friendly. We 🫶🏽 the snack shack

We have driven past this small spot many times but never stopped, and man, have we been missing out! Peggy is the sweetest lady, and she knows how to take care of her customers. I ordered the Rueben, and it was super good. The cheese was perfectly melted over the thick pieces of corned beef. He got the Big Bacon Cheeseburger and thoroughly enjoyed it. The fries came out hot and crispy. They give you three options for dips (ketchup, ranch, and fry sauce). They had a decent number of customers when we went in but still got our food quickly. It is a smaller establishment (only about 7 or 8 tables) in not the greatest part of town. But the food is well worth the short trip just outside main street/Franklin Blvd area. One of the very best "hole in the wall" burger places we have been to in a while. They also have BBQ and do brunch. The front parking lot is small, but there is more around the back. We will be adding this to our list of weekday lunch spots.

Definitely a shack, might drive right by if you didn't know it was there. BUT absolutely more than a snack!! Burger was exactly what I hoped for and crinkle fries were perfect crispy. Had a great little corner with kids toys and coloring.

I went out of my way to come here because it's a throwback from a time gone by. This is not a fast food chain. It's a mom and pop place on the side of the road and the food is absolutely OUTSTANDING, the portions are large. Best burger I've had in a long, long time and they piled on the fries.The staff is super friendly and the ambience is 100%!

Has gone down hill with quality of food and service. The menu changed and eliminated a lot of the options I could eat due to allergies. So I ordered the BLT with onion rings. Got home to eat a 10 min drive and there was no onion rings but we had been charged for them. The sandwich had no mayo on it the lettuce was whimpy and changing colors and one slice of tomato per side of sandwich posting pictures. The fries didn't taste like they were cooked all the way either.

Food cooked to yummy, "Hand Off" with onion rings. So nice to get off the I-5 with easy access. Support local small businesses. Food not photoshopped, this is what I got and it was amazing.

Yummy!! What a fun and casual restaurant! The outside doesn't look like much but the inside is so colorful in U of O yellow and green colors. The star is the burgers and onion rings. Full of flavor and onion rings were crispy. I got the Hawaiian burger with pineapple and ham. Husband got the half pound Shack Burger. The candy cane milkshake was amazing! The staff did table service for our large party and we were able to find seats for all 9 of us on a beautiful April afternoon!

What can I say...? Just a good 'ol burger joint. Visited this shack a few times w/ the kiddos, been consistent. Has a small shelf of coloring books, play area, and menu for them chillins'. Small, quaint, cute...just like their parking lot. Milkshakes, Floats, and smiles :))) The staff is as pleasant & accommodating as you wanna make it....haven't been kicked out yet, unless it's closing time ;) Stop by and pay tribute to the small businesses in and throughout OR.. Wecolme to the Snack Shack!!

"The place was great! The milkshakes and chicken strips were both really good, and the staff was super friendly and welcoming. Definitely worth a visit."

OMG why did I not come here sooner? This is what a small burger shack should taste like. The ice tea was incredible, the sandwich were delicious, and the crinkle cut fries were great. I have a new favorite place to dine.

A friend and I went to try this place today , It was nice an cozy, not to busy thank God , now then the food was very good just what we ordered , very friendly service from the young lady the cook an her worked well together I was very impressed that both of the employees where cleaning not just on their cell phones like MOST kids now days they put in real efforts in to their job ,,,,, nice to see !!!!! WE - I will be back again give them both a raise for sure they deserve it !!! I know it is hard to find " GOOD " help now days .... J , O .

Sarah and Anna are amazing! I love this place I always come here to get the shakes they're so addictive!!!

Service is great. Food is delicious. Earthy restaurant.. order up front and sit down. Great little place !

We have driven past this small spot many times but never stopped, and man, have we been missing out! Peggy is the sweetest lady, and she knows how to take care of her customers. I ordered the Rueben, and it was super good. The cheese was perfectly melted over the thick pieces of corned beef. He got the Big Bacon Cheeseburger and thoroughly enjoyed it. The fries came out hot and crispy. They give you three options for dips (ketchup, ranch, and fry sauce). They had a decent number of customers when we went in but still got our food quickly. It is a smaller establishment (only about 7 or 8 tables) in not the greatest part of town. But the food is well worth the short trip just outside main street/Franklin Blvd area. One of the very best "hole in the wall" burger places we have been to in a while. They also have BBQ and do brunch. The front parking lot is small, but there is more around the back. We will be adding this to our list of weekday lunch spots.

We stopped to grab coffee. The kitchen looked dirty, and the milk was bad for coffee. We ended up going to Starbucks. We will not come back.

Small diner feel with good customer service and good classic American food. We were happy with our meal and left satisfied. We would return if it were convenient, but wouldn't go out of our way.

WOW!! Was getting new tires next door and found this burger place on my map. Greeted right away, no wait at all. Food came out hot and fresh. Highly recommend the Hawaiian burger, big ass juicy burger! lol Loved it!!!

The hamburger was awesome! That alone makes the Snack Shack worth trying. The other reason to visit Snack Shack, this place is a legit, old school diner. There aren't many places like this left. The French fries, unfortunately had an unwanted freezer-burn taste. They serve Pepsi products here. I was disappointed to find they do not offer milkshakes. Service was friendly, food served promptly. Give Snack Shack a try!

Truthfully, I've eaten at a lot of places here in town. This place is by far the best small hamburger shack in town- great service, amazing burger and crinkle Cut fries. Sorry no pic as I devoured the food

Been awhile since I've been to this place, gave it a shot with my wife. We ordered two burgers and some tots, burgers came out missing bacon and we got fries instead of tots. Also got zero drink refills. Food was ok, not a lot of seasoning on the meat. Probably won't be back on, was hoping things would be like they were years ago but they weren't.

Hey, if you haven't tried the onion rings & potato salad, go back to the shack & treat yourself. They are out of this world. Heavenly!

We love the snack shack! The new owners are awesome and have set up a cute little kids area and kids eat free with the purchase of a regular entree on Sunday! I have had the club and a couple different burgers and all were great! I love the crinkle fries and onion rings they are great!

I did a review a little while ago after I'd been in and gotten a burger that wasn't up to the usual standards. I couldn't give up on them and went back. My food was back to being THE BEST burger I've had in Eugene. And I've been to a LOT of places. So good I'm going back this weekend.GO ,I'll bet you agree with me. Loved it

Full menu plus our food!! Very good local spot with friendly staff. Food is really good. This spot has a kid area with coloring paper and books! Has outside seating as well.

I knew before I even checked this was under new ownership, this place has gone way downhill. The food was not cooked all the way and it had zero taste, I ordered a patty melt and it looked like it had never touched the grill the meat was like leather because of overcooking and the bread was soggy with butter and not cooked, the fries were soft and not crispy at all. This place is definitely not getting my business again sad because it used to be a great place. I called and they basically were like to bad, terrible way to run a business. DO BETTER.

Good food great prices, I order out here sometimes as it's close to my work and the food is always great and ready quickly. I am greeted warmly and taken care of when there. I've been eating at the shack my whole life and it doesn't disappoint.

Not happy with the food I can get this chick in the box at the grocery store. I wanted to real fish specially for that price. I'm sorry, but I won't be back to the service was wonderful atmosphere was nice and light but I don't like paying that kind of money for Processed food in a box

cute little diner! server was sweet and helpful and there were so many games to play while waiting. the burger was delicious and the club was also really good, lots of meat. very reasonable price for what we got. will for sure be back!

Went here for the good reviews. Upon arriving, we questioned our choices. Does not look like it's going to be great. But the burgers were terrific! Staff is super nice, everything came out pretty quickly and the burgers were great. I'd go again. Just don't expect much in terms of ambiance. :)

Amazing!!! The clam chowder ,,the burgers,,,the staff !!! The chef ,,,definitely worth every penny

Eugene OR and looking for a burger. Double bacon mushroom burger. I got to say I was pretty satisfied by the taste and the quality. There was a lot of everything on it. I had the onion rings. Wish I'd have taken a picture. Not liking them so much.

The best clam chowder !!!! And service was friendly and fast . Food was hot and delicious!

We haven't eaten here in a long long time so we tried it again, but something new this time.. 1/2 Chicken BBQ plate - The chicken was ok, the potato salad is like my mom use to make (Mustard and hard boiled egg) and the baked beans were amazing. The corn bread loaf was enough for 3 dinner sides! Will definitely eat their BBQ plate again

Went here after a friend recommended we have lunch here, so I decided to give it a shot. I ordered a half order of biscuits & gravy, and a short stack of pancakes. The biscuits were tough and the gravy was just a canned gravy and not a very good one. It was very bland and there was just to much put on the plate. The pancakes were okay, nothing spectacular or different. The staff was friendly... My friend had a burger and said it was really good, so maybe I got the wrong things, but for what I got it wasn't much to talk about.

Still good, still affordable. Okay, so the location is crummy with homeless people in the area and the place itself looks like it's straight out of a non-updated 70's movie, but the food is good and the service is excellent. We sat outside today in the sun, one of the 3 tables they have. Don't even try if it rains or if it's cold, there is no cover and no heaters. You might miss it when driving there, it's tucked away from the street a bit. But don't let that look scare you. If you are in the mood for an excellent burger or a breakfast (all day breakfast), and don't want to pay premium prices, then give this place a try. I always tip the waitress extra money here, they really do an excellent job.

Place was not open, yet Yelp and Google said it was open on Sunday.. Luckily we found a great place for Sunday dinner..

Burgers were good. Felt like I got my money's worth. Forgot to take photos of my meal cause I was starving. Would eat here again.

I had a western bacon cheeseburger and it was delicious. The service was prompt and very friendly. I will definitely come back whenever I'm in the area!

Tiny little place, kinda out of the way, but good hamburgers, fries,and onion rings! Not real greasy like some places. This was our 2nd meal here and so far so!

So my partner and I recently moved into the area and were driving down the main drag, looking for a good lunch spot. We had passed the Snack Shack on a previous trip and decided to give it a try. The outside is old school family drive-in vibe....very nonassuming. But hunni, don't let the outside or humble inside fool you, ok? I ordered the bacon blue cheese burger w/ onion rings and my partner got the BBQ beef sandwich w/fries and coleslaw. You guys...the food was excellent. I don't know where they source their meat from, but it is quality. You can taste it. The beef sandwich was so tender! I am very picky about my fries/onion rings. I know it is strange but those are my comfort foods and they need to be right. Y'all...my onion rings were sooo golden crunchy! The fries were on point. The best suprise was discovering that both were still crisp, even hours later! The buns were perfectly toasted, and the portions sizes were generous w/o sacrificing quality. Whoever they have in the back cooking knows how to cook. The owner is such a sweet lady. She's owned the Snack Shack for 15+ years and like most restaurants, she was hit really hard by the pandemic. If this place was to close, it would really be a shame. Snack Shack is a perfect place to support if you really want to local business/economy. P.S. Beef sandwich is going off menu soon due to high overhead/menu simplification, so get over there and try it soon!!

Food is fine, a little below what you'd consider a good diner meal. The atmosphere is Lowkey depressing and I kind of felt like I was in the twilight zone. The workers here are nice, but it's not anything I'd revisit.

don't go the bergères are like cardboard and way too much salt server was good butt i don't know who is cooking butt stop

Great Burgers, it's got character. Large portions, great service. Give them a try, you won't be disappointed.

The man at the ordering counter said their burgers are large, he WASN'T exaggerating. We had the hot stuff cheese burger and the double burger. Both were delicious large burgers and a challenge to eat without the back side falling out. Good food, good value, good service. I gave 4 stars cuz their menu had several other items crossed out, no Philly cheese steak, no BBQ pork and no chicken fried steak. I initially wanted their Philly cheese steak :-(

Didn't live up to the hype sadly. I love burgers.. for the value and deliverable, wataburger, in and out and dicks in seattle school this place.. dicks has better fries as does wataburger.. and also has better shakes.. the wataburger service is also mich better. The burger can't touch in and out. Sorry.. I'll be back. But not a destination place

Delicious everything. The shakes are thick and creamy. The burgers are heavenly, especially the SmokeShack burger.

Came in for a late lunch and the waitress was extremely friendly! Ordered the half rack of ribs with cheesy tots and slaw for my sides. Then I added a chocolate banana milkshake. Milkshake was delicious!5/5. It was thick, creamy, and very enjoyable. Half rack was pretty darn big! The ribs itself were super tender and moist, but the bottom part was dried out. 3/5. The cornbread was pretty big for a side and pretty good. Personally I like my corn bread a little sweeter. The cheesy tots were crunch on the outside and soft on the inside! 5/5.

An old school roadside burger joint. Perfect for getting the whole family some filling delicious chow. And the guy working the counter was super friendly and helpful. Obviously a local favorite, but welcoming to an out-of-towner like me!

I have literally driven past this spot at least 100 times and paid it no notice. It is completely unassuming and not in a place you would necessarily think of for food. I was able to order online easily. Food was ready early ( always a plus in my book) and it was great. Burger was cooked perfect and I loved the mom and pop roadside shop feel. When I picked up my order the woman working told me she put a to go menu in my bag because the online order system is through a third party and charges you extra even if you are picking up your own food rather than having it delivered. She said it is just as easy to call the order in and it saves you money. This little gesture hit it home for me! Worth a second glance!

Was over charged and burger was mediocre. Very disappointing after all the great reviews. Ordered the jumbo mushroom burger and was charged for the double. Already far enough away for it not to matter for a couple bucks, but I won't go back.

I ordered a regular burger with pepper jack cheese and a double with bacon mushroom and tillamook cheese...there was only one pattnoand no bacon in the double...this place has gone downhill! Paying $23 for a messed up order pisses me off!! I will not be back, could've gotten better from burger king or carl's jr!! And to top it off the order wasn't even ready on time!!!

I seriously enjoy the shake shack. The burgers are fresh and seriously delicious! I've had a jr bacon cheeseburger and fries and I've had a very filling double cheeseburger with onion rings. I haven't had a bad meal yet. Service has been fantastic. I love supporting this small mom and pop restaurant. Can't wait to take more people here and try more off the menu.

Absolutely delicious chili dog and burger. I'll gladly come back again next time I'm in Eugene.

Don't let the rustic drab sort of exterior scare you away. The food is absolutely on point for a burger joint, you won't be disappointed