Snoqualmie Casino & Hotel

Beautiful views from the new rooms, they don't offer herbal tea in the room/hotel. Gorgeous pool area and the spa/massage is top notch. One thing I would suggest is more ventilation in the big casino for non-smokers... It's a little much. Overall a great time, the buffet was good and the steakhouse as well.

I absolutely love this casino and its staff! The service and hospitality they provide is unmatched. My wife and I stayed at the hotel on Valentine’s Day and they greeted us with roses in the room, a box of chocolates, some Tiffany champagne glasses, and sparkling cider. They really go above and beyond. My favorite casino in Washington

Vista Prime Steakhouse, 12 Moons, and Hawk's Peak are great. Hawk's Peak has my favorite chicken wings. Great breading to meat to sauce ratio. Fantastic experience. Avoid the buffet. I felt weird after I ate there.

The room was spacious with all the details that matter! Large floor to ceiling mirror in hallway entry way. Plenty hanging hooks and the beds were comfortable and so many pillows a huge plus for me. Areas for luggage and sitting, coffee/beverage area with mini fridge too! Bathroom was a plus too. Halls and rooms smelt like a spa which I loved. Pool was too cold and the hot tub wasn't as hot as it should be yet the area was beautiful and we still enjoyed a little swimming time and sitting in hot tub to warm up.

I can’t stand that it’s the CLOSET casino I can go to, but it’s not half bad! The drive can actually be pretty nice (with no traffic) now that Highway 18 was made wider, and if on my off days I don’t want to drive they have a shuttle bus the will pick me up from multiple different locations for just $10! Lucky for me, there’s one super close to home!

Decent casino, good location, lots of tables. I like a few things. But, a few things are just weird. Ex: I stood in line for a players card for half an hour, I have a temporary Seattle license and expired CA photo id for proof. the lady says we can’t give you a card. I told her please double check and she didn’t give it. After a few hours of gambling I went back another person made me the rewards card. They ID everyone at entrance. Baccarat has weird rules such as no playing bonus on 2 sides. Why ? Bonus literally favors the casino. And another issue is at the cashier cage they ID’d me even if I had < 2000$. So I can buy chips for 5000$ of my own money they allow it without a card but they give my own 1000$ back and now they gotta record it and report it. Ridiculous! Add to this specifically requested no mail multiple times, within 2 weeks I start getting spam mail.

I stayed here for 4 days over NYE. The room was luxurious and clean. Very spacious too, it was the Deluxe King. And a perfect view of Mount Si. Hotel staff was so nice and accommodating. The only advice I have for others is if you want a massage at the spa, book it when you book your reservation for your stay - I tried to book one spontaneously and found that they are typically booked two weeks out. The pool is so big and nice! And there is an indoor and an outdoor jacuzzi. I’m definitely coming back in the summer when the patios are open!!

The room looked really nice. Unfortunately the walls are paper thin. We knew right away it would be an issue as we could hear normal conversation in the room next to us. We really knew it was an issue when they tried to come in or room through the adjoining door. It is odd that there are adjoining rooms in a brave new hotel going to a room like we had. We were up until 3 am and had to call multiple times any the noise. The warnings weren't taken seriously. I don't even really blame the people in the other room. The construction was garbage. We checked out a day early, never asked for anything and were never offered anything for our troubles. Not even an attempt of an apology or an offer to try to smooth it over.

ONLY FOR THE BUFFET* Parking on a Saturday evening was crazy. I've never seen a casino so busy! I arrived at 6:45pm and promptly got in line for the buffet. It took about 30 mins to get let into the buffet. It's $37 per person on Saturday evenings. The buffet doesn't have much to it other than being a buffet at a casino. The star dish is the prime rib. Everything else is very kinda just okay. If you want prime rib, it's a good deal. The desserts were pretty yummy as well. They have a chocolate fountain but only marshmallows or donuts to dip into it. Would be nice if there was some fruit! It is a smoking casino so if you are sensitive to that, you will have to smell it to get to the buffet.

Parking was ok. Big lot. Slots ok. Nice that they have a non-smoking section. Ate at the Hawks Peak Bar and grill. Food ok and staff friendly but service is so SLOW. They don't have enough staff to service the customers. May come back but will try some of the other casinos first.

RESPONSE TO COMMENT: Please direct message me first as your company page doesn't have the option for me to message you. Relaying experience my parents had this evening. My parents booked a room and visited the casino to watch the mariners game, have a good time, and gamble. My mom put $5 towards a slot machine she loved and won $1600 only for the staff to say "the machine door opened, therefore it is broken, we can't help you, contact the tribe." They had camera footage, witnesses, photo proof of her winning, and every person they were directed to offered no solution or compensation. They didn't even refund my mom the $5 she put into their so called "broken machine." The only good thing they did was refund the room my parents booked for the night because they didn't want to stay after what happened. I will be sure to tell everyone that asked what an awful, shady experience they had.

Inside of the Snoqualmie Casino & Hotel is the New Sports Bar and Restaurant called Hawks Peak . It's absolutely amazing, there is a bar and seating outside. The outside views are beautiful. Sat at the bar (inside) the Bartender was very attentive and made sure everything was good. I ordered the Vegan Mushroom Burger with tots. the Mushroom was a bit rubbery, everything else was good, and my guest ordered the Sliders with onion rings and said it was delicious. If you want some good food and an amazing place to watch Sports with an abundance of TV's (63 from my count) this is the place to go. I plan on going again.

This review is purely for the deli ... the deli use to be the best place for a quick "comfort" food like chicken wings , clam chowder, meat liver pizza And now the hours are limited only limited hours for Thursday to Sunday Yeah limited hours !!! Very disappointing

First I will say, the front desk, valet and bellhop staff are outstanding. The view in the MORE EXPENSIVE room is amazing. But for a brand new, expensive hotel, I expect a CLEAN ROOM! I brought my 85 y/o mother here for her birthday, she was raised in the valley, so this was a special night...good thing she can't see well. The bathroom floor was filthy, the shelves were dusty, as were EVERY ledge and piece of art AND the glass on the coffee station appeared to never have been cleaned. I sent the hotel a message about this, and never received even a WE ARE SORRY! WILL NEVER STAY HERE AGAIN. RIP OFF JUST LIKE THE REST OF THE CASINO!

This was hands-down, one of the nicest hotels and casinos. My wife and I travel extensively and often times stay at casino hotels on reservations. One of our favorites has always been Pala in San Diego County until we visited Snoqualmie. Now, unfortunately, Pala will have to take a backseat. What a nice property here at Snoqualmie! The rooms were flawless and didn't miss a beat. Very comfortable, very quiet, great amenities, and you can tell a lot of thought was put into fitting out these rooms. The casino was also very clean and very professional. The servers were very attentive. The restaurant offerings were top-notch. The prices were very reasonable, especially for a casino. We really enjoyed 12 Moons and the fact that they stay open until midnight. Wonton soup for seven dollars at midnight really hits the spot. Additionally, Drip being open 24 hours so we could indulge in a generous scoop of ice cream in a fresh waffle cone at 3am was fantastic. We travel from Maui typically to West Coast properties and will definitely be returning to this one. Thank you Snoqualmie Casino!

Amazing service at Vista Steakhouse. Celebrating Mrs Ory Prong birthday and the newlywed.

Minus 2 stars. I won $37 on a bonus. Betting $12. Was playing $12 a pull. Got the most pathetic bonus ever. Really feel this place exploits people. Way too many employees standing around and pacing around. Fire them and give customers some value for their buck. Go to Angels of the Wind.

I'm enjoying the new hotel, but I'm disappointed with the spa. We tried it for the first time and had a great experience until I noticed we were charged a $57 service fee per person, in addition to the tip. I was told this fee covers supplies, clean towels, etc...but isn't that included in the $285 cost of a 90-minute massage? What's more, the item description on the bill even includes the massage therapist's name. If I had known about the service chargwe wouldn't have left an additional tip, as it seems like an automatic gratuity was added to our bill.

Beautiful hotel with incredible access to the waterfall....its 2 min walk from the lobby

The food at Hawks Sports Bar was horrible! Ordered chicken strips and there was no flavor whatsoever. Coated in some sort of bread crumbs? lacking flavor, no seasoning, all in all not worth the $12, very very bland. The Caesar salad lacked flavor, on the watery side, with croutons and the beer ordered was flat. The waitress was sloppy and extremely slow. When she brought the glass of beer, it was overflowing , and spilled some on our table, did not even bother to clean up, we did that. She didn't once come to check on us on how we were doing, and it took her a good 20 minutes or so to give us our bill. Only because we kept asking others for our check. Please please put flavor in your food and improve your customer service.

We had to search the entire casino for a working kiosk on a weekend (2 on the far end of the casino, of course). Despite opening their new, fancy hotel everything here seems to be rundown. All of the machines were dirty and multiple dirty ashtrays on a lot of them too. It might be time to find a new casino.

What can I say I like this place. Come here and sometimes leave with extra cash. All is fun and the food is terrific.

Stayed at the hotel this past weekend and had stuff stolen from my room by cleaning. When I was just directed to lost and found, no help from management whatsoever. Beware and keep valuables with you, not in room

It's a casino! There's plenty of garage parking. The place reeks of cigarettes which may be a plus or minus depending on who you are. The completely non smoking area is tiny with a limited selection of slots and the kind of non smoking area is larger but still reeks of smoke. I won ten bucks and got free soda though, so it was still worth dropping in!

I am only reviewing the café because that's what I went there for actually I went there for the buffet, but it was closed so we ended up at the café which I hadn't eaten that in a long time. I wanna say we had a club sandwich. It was huge. We also had a fish and chip. It was also huge. The orders are huge now the fish and chip lacked a little seasoning. The french fries were very good and the club sandwich was also very good that was served with coleslaw because I'm trying to lose weight so I just ate the french fries off the other plate

Stayed in the new hotel and it was amazing ! Outside hot tub/ view/ comfortable beds ! Valet parking attendants were over the top amazing - hotel check in was easy and friendly - highly recommend ! Only wish the spa was more reasonably priced ! Also for a win we walked away w a little of their money from the machines ! Enjoyed a local hike ... beautiful all the way around !

The new hotel and rooms are beautiful and well appointed. The indoor pool and indoor and outdoor hot tubs are incredible and a must see! The problem is we had the worst nights sleep ever on the marshmallow beds! I don't understand why hotels put in these overly soft beds please stop. Will be back to use the casino, but we won't be staying overnight anymore.

Buffet was great. The new non smoking section by the hotel area was clearly labeled, non smoking, BUT they had ash trays on all the machines and it was right next to the smoking section where the smoke would drift right over there. When we pointed that out, even the worker in the casino was confused about that whole scenario. She was going to notify a supervisor. Now onto the room. Beautiful room with broken tiles on the bathroom floor and what looked like a towel from a murder scene that was washed and folded back up. The King size bed was so uncomfortable we had to check out. My partner was sunk into the bed lower than I was. I looked to see the age of the mattress and all the tags were removed. Hmm, I wondered why. Was this a bed that was found on the side of the street? Who knows, but it shouldn't have been placed in a brand new hotel

I had a terrific stay at the new snoqualmie casino hotel. Kind staff comfortable accommodations and a spectacular view! I look forward to my next visit.

Great buffet at a great price. Attentive service and restaurant is always clean. Will always return whenever I'm in the area.

I stayed at the new Hotel of Snoqualmie, Casino and Hotel, for the soft opening on August first 2025. If you don't like to read long reviews, this one is for you.I'll start off by saying "Just go."You will love it. You'll have a great time. this review is only about the hotel and the staff. Upon arrival you'll be greeted by a valet or bellman or both. I was lucky enough to have both and they remembered my name. as I walked to the counter to check in, I noticed how large the lobby was and how many intimate spaces there were for people to carry on conversation and somehow the noise level was at a minimum. It's fantastic here and yet somehow not stuffy the shops and stores are already beginning to open. The service here alone will keep you coming back here for years and years. They want you to feel welcome. They want you to come back. This is a rare jewel indeed. once I made it to my room, this jaded reviewer and traveler was pleasantly surprised. to find percale cotton sheets, real wood furniture and the nicest hotel bathroom in the state time to test room service. A+ plus I don't think it matters what you order. The menu is vast . Wait just a minute am I gushing over a hotel? I'm gushing over good service, good design. And great food if you read my past reviews, you'll see that's what important to this reviewer. Now treat yourself to something special and go to the Snoqualmie casino and Hotel.

My husband and I decided to visit the newly built hotel for our 5th Anniversary. We arrived a half hour after check in time and We were told our room was not ready yet. We were told 20-30 minutes with promise of a phone call when it was ready. I realize the hotel just opened but this was quite surprising. It would've been nice had the front desk offered a food comp for the wait, but we just headed to the bar and had some drinks. The new bar is beautiful! Great views. We walked around for a bit after drinks and after an hour still had not gotten a call so we went to the desk to check in. We were told again the room was not ready. About two hours after check in time we went to check again and the room was available. Upon checking into our room it was absolutely gorgeous! Love all of the amenities but unfortunately, it was an adjoining room next to a bunch of small children that were very loud. Not sure if the sound proofing on all of the walls just sucks or if it was the doors they chose but it felt like the kids were in the same room as us. I called to find out about another room, was put on hold for a bit then told they were sold out. I went to the front desk to see if there was anything they could do but were told they needed to check everyone else into their rooms before they could see about getting us a new room. They then offered us an accessible king room which we eventually agreed to, but then that turned out not to be available. So we went back up to the room. Security was there talking to the people next to us. After that it was obvious they were trying their hardest to keep their kids quiet. I felt horrible - it was not their fault - the hotel just did a bad job sound proofing unfortunately. I was sad that our delayed check in time meant we didn't have time to use the pool because of our dinner reservation. We did check it out - very nice. The seating took up almost as much room as the pool but was very pretty. The spa looked lovely as well. I hope they change the pool hours. 8pm is early - would love to see a 8pm to midnight adult swim. The newly added non smoking section is fantastic. Not nearly as cramped as the main casino which was super nice. Unfortunately luck was not on our side this trip. Hardly any bonuses and the machines were very tight. The rooms are fantastic - I think our stay would've been 5 stars had it not been for the late check in and the noise. It really just put a damper on our whole trip. I'm not sure why they would put the king rooms next to rooms with two queen beds since those are more likely to have kids but I hope they do something about the doors in the future. I will say - the desk gave us a discount on our stay which was much appreciated. It felt like some of them could use some additional customer service training as we barely got a 'sorry'. I may be a bit more critical as I used to manage the front desk at a four diamond hotel, but also understand they are new. I hope in the future things are improved. One thing to note - the rooms are VERY fragrant. Not sure if it's because house keeping was rushed prior to getting us in but the smell was overwhelming. If you get headaches easily from smells this may not be the place for you.

Me and my boyfriend were visiting Seattle from Texas and we stopped by this casino for some fun and it was a really nice casino, you can tell it's new! Would love to come back soon!

We are at the deli because it seemed shorter lines than the other venues. Nope. Took a long time to get our spaghetti entree; omelet; ny steak medium rare and chicken strips; the steak was overcooked(l the fries were cold and the toast didn't even melt the butter. They had plenty of games to choose from. However one in our group sat an an empty chair and put his money in, soon after a man stated that he had money in the machine. Apparently you can sit at the table games and also at a machine at the same time. It then becomes a he said she said problem and then waiting for security to handle. Why does the player get to sit at both - maybe they should leave their hat or a jacket on the machine so no one mistakenly puts money in it. They acted like it was our fault for doing it. Poor customer relations.

Nice casino, but every slot I played had a broken button. Meaning the spin button was not working correctly. They let people bang on the machines and buttons. See it all the time and all casinos. I will never understand why they (all casinos I've been to) let people break the machines. So that was a disappointment. My favorite slot at the moment is Dragon link. Its very popular and in most casinos hard to play as it is so popular. None of these machines in this casino. I walked a good portion of the floor and never saw one. We had a really good meal at 12Moons, so that was the highlight.

I was in the area, so I slipped in to the casino and quickly failed at winning anything. I had to withdraw money 2 times from their ATM. I went through money quickly and so i decided to treat myself as a pick me up and went to Vista (the lady next to me at the machines mentioned it sobitvwas on my mind cuz I hadn't been there in a couple years.) I asked if it was possible to run my card before starting the order because my card was acting up and I was somewhat nervous about payment not going through (even though I knew I had enough money in my account). Long story short, the order was put in, my debit didn't go through and my phones were dead. Talk about stressful. We'll, I do have other means to pay but the waiter immediately ran and grabbed the manager and the manager screamed at me that he was going to call security. He did not even introduce himself. After scrambling around and finally getting enough charge on my phone to do a tap to pay. I was able to pay the $250 bill. Turns out my bank put a hold on my card because of suspicious activity (me withdrawing money a couple times there!!!). I was so embarrassed. I felt like a criminal and I never got a apology from anyone. And by the time I was all paid up my food (TO GO) was cold. I got 2 orders of the steak and lobster, deviled eggs, and calamari. I looked at the receipt and they charge a $40 TO GO GRATUITY that i was not informed of, or else i would have just eaten there or not ordered at all. I was so upset and angry, when I got home, I just threw my meal in the fridge and went to bed. My husband was stoked though! Lol. I called the next day and left a message for the main manager and never got a call back. I will not be returning.

This establishment will gives you a bad vibe the moment you enter. The securities are mean and judgmental. The place definitely looks nice but very not kid and family friendly. Give it a try if you want them to gives you that look and follow you everywhere you go.

Soo smoky in there, gag worthy. When you go home it's easier to just burn your clothes. Crammed with slot machines.

Never going back. Use to be a decent casino but with the bad airflow and smoking coupled with literally worst payback percentages ever, I'll stick with EQC or Ilani near me. Spent at least 2 grand with barely any bonuses doing various bets within 1 day. They for sure are trying to pay for the new hotel they just built.

First time here. We stayed in the hotel for our 23rd anniversary. We booked a king room but when we got to our room it was two queens . We just decided to go with it . Was hoping to watch the mariners game in our room but they didn't have root sports. Come on we live in Washington we should be able to watch local teams . Overall the room was nice , food was good and slots were ok .

Disappointed with the Odds and Overall Experience After five consecutive losing visits, I've decided I won't be returning to Snoqualmie Casino. Here's what happened during my most recent visit: * $800 on Spitfire at a $3 bet (tried $4 and $2 briefly) with no free games. * $300 on Fortune (Dragons) at a $3.75 bet with no free games. * $300 on Rising at a $3.75 bet--just one free game that paid $200. * $250 on Unleashed at a $5 bet--one free game that paid $110. In total, I spent $1,650 across four machines and received just two free games, which collectively paid $300. That's an average of $825 per free game with an average payout of only $150 per game--simply not worth it. This poor trend isn't new. Over the last 30 days, I've had similarly bad experiences on every visit. In the past five years, I've only hit one jackpot here--a modest $1,200 on a $2.64 bet. To make matters worse, during a previous visit, a $120 ticket was stolen from my machine when I briefly stood up. While security identified the person responsible, they said they could only act if the individual returned. The whole ordeal took over an hour, and no resolution was offered. For comparison, I've had a much better experience at Tulalip Casino, despite the longer drive. This year alone, I've hit five jackpots, ranging from $3,500 on a $5 bet to $2,650 on a $0.75 Rising bet (max jackpot payout). The odds feel more genuine, and the experience is far more rewarding. Snoqualmie's poor odds and lackluster customer service have left me thoroughly disappointed. I won't be returning.

Amazing place for drinks gambling and gambling and gambling and gambling and gambling and gambling and gambling and gambling

No stars. Snoqualmie Casino has been such a letdown. Over the past three years, it's the one casino where I actually agree with most of the negative reviews--it just feels shady. Spending $1,200 to get a $140 bonus, or $800 just to trigger a terrible bonus game, is ridiculous. The machines feel like they're always "off," and you rarely win anything decent. Their games are a joke. Triple Fortune Dragon and Unleashed are capped. Spit Fire Dragon? Don't even bother--you'll lose more than $500 just to get a $40 bonus with a $5 bet. And Dragon Progressive? Absolutely awful. The original games are just as bad, so don't expect better from those either. My friend even had $100 stolen from his machine, and while management promised to make it right, they never did. It's just cold vibes all around. If you're thinking of visiting, save your money and skip this place. There are way better casinos that actually feel fair and fun.

We celebrated our Anniversary here on 6/1/25 and I was very satisfied and the brunch was 10 Stars if I could. We ate lunch and dinner there. Everything was fantastic and fresh and the service was great as well. Sunday is Prime Rib day and it's the best I've had in a long, long time. The casino was really tight and we only say one winner and she hit this slot twice! No other big winners and no screaming over any jackpots! The hotel will open in August and this will be a huge addition. We now have a new place to eat & try our luck!

Stop in one night and was not a winner. Plenty of slot and table games. There is a small section that is a non smoking slot machine section, which was nice but full. Typical casino like any other. They have a parking garage as well. They have complimentary sodas and coffee. Restrooms were clean.

The Snoqualmie Casino has excellent restaurants, great concerts and of course gambling!

Put $1200 into a slot at $8 a pull. Lost it all and did not get one bonus. Tightest slots in WA.

I visited Snoqualmie on 9/2725 and played TFD spitfire game. It was going fine until I got into the three coin bonus spin. I was betting $3 spins. Everytime dragons show up, it shots fire up and the dragon and you may win and also increases the dragon multiplier. During the session, I got TWO dragons on the 2nd and 4th reel and no spitfire happened, no sound made, it did not increase the multiplier, NOTHING! It basically ripped me off and took away the jackpot. I typically record my sessions, but I had a low battery. I was upset and pressed the service button. Moved around the corner and started playing the regular TFD unleashed. Two floor attendants came and I walked over and explained to the guy what happened and he just shrugged and said ok. Cleared it off, and walked away. I will not return to this rip off casino till they pay me what I am owned. They can check the cameras and see what the machine did, easily.

June 14, 2025, 1pm Regarding "Falls Buffet" It's been a while since we spend any time here, so we made the drive, Hwy 18 still under construction , my first mistake ! Holy cow Batman, they're building a HOTEL, looks like it's almost done ? We found parking quickly, this is weird, normally it takes forever to find parking for me, it might be a good day afterall ? We're hungry, so straight to Falls Buffet, line was short but the cashier was slow, im already Irritated by this ! Got seated quickly, off we went to get something to eat ! We found a lot of items were cold, tough, dried out, gross... 10 plus years ago, this place was awesome, now its just gross ! Our server wasn't any better, anytime we ask for a refill (ice tea), we got an attitude! One time he told us to hold on, which I was shock, I asked nicely, I know I wasn't disrespectful! But everytime we felt we got the attitude, a dollar came off his tip, so from what should have been a $7-8 tip, it went to "F" HIM, he ain't getting anything from us ! The only silver lining we felt was the staff at the dessert area, they were just so helpful, they always had a smile and I went back to give the girls a $5 tip each, thank you.... The other thing we noticed was, when we got off the elevator, into the casino floor, everything was dark, I felt it was night time and they haven't turn on the lights on yet ! Lots of machine to play with, didn't see anyone winning big but it was still early, I think next time, I'll try another one of the restaurants there, hopefully it'll be better than the buffet? Good luck everyone

Great casino without being to huge~ Easy to get around though if you have the need for EV chargers there were several not operating... drag!

It's a typical PNW casino! Nothing really good but nothing really bad either. As others have said, it's pretty cramped. They have slot machines so tight together you can't sit back to back in some places so they sort of defeat the purpose of cramming so many machines together. We've been to other casinos that are the same way though so wasn't a shocker. Parking was weird, had to walk forever if you didn't park in the garage. We're in a very tall van so couldn't park in the garage and although the walk was good exercise and helped get more steps on our health app. it seemed a bit excessive! There are several restaurant choices, we opted for the buffet for a quick early dinner before hitting the road again. We loved it! Plenty of choices, great quality and super friendly staff. The bathrooms are pretty clean, the machines are kept clean and the staff is friendly. Hubby won good, I stayed even, so machines weren't as tight as some casinos. All in all, a good experience and we'll stop by again if we're in the area!

Large, clean casino, with plenty of restaurant options (although avoid 12 Moons like the plague!), an uncountable number of slot machines, a decent amount of gaming tables, a partitioned section for high-rollers, and tons of free parking. Looks like they're building an attached hotel as well, so mind the construction. Whether or not you enjoy your time here is likely based on whether you win or lose (which we did a bit of both). Not a nice as Ilani and some other major casinos, but for the region, it ain't too bad.

We do a lot of casinos and this one is far the worst for bonuses and any payouts both slots and black jack

For some reason, I thought this would be much bigger. The second thing that hit me was the smoke. It was like walking into an oven and I didn't get used to it. We walked around in it a bit, but it still got to me. It cleared away when we sat down for dinner, but it was still lurking outside.

I went to the new Hawks Nest Bar and restaurant Monday morning at around 9:30 am, they advertise breakfast starting at 7 am.First thing I see on the front podium of the restaurant is a vape personal smoking device....after waiting a bit the girl finally shuffles her lazy and I mean I really hate being here today attitude,and her first words are I need to tell you its a 15 to 20 minute delay.I asked why ...she said cause there's only 2 cooks,I looked inside and there was 1 guy at the bar and maybe 5 others seated .It just didn't make add up with a waitress greeting guest and nothing but negative coming from this place.The food and beverage manager needs to be fired .All this place did was take the same lazy workers from the buffet and put them there.The Drip next door to it.....all Im going to say is that the girl behind the counter you are nothing but a PIG...learn how to make a proper Chia Tea you dont even have a clue whats going on,and I ate my nasty sandwich with a plastic knife they dont even have forks here....I took the bread off it was stale as you know what. Security here is a joke as well watch for ticket scammers some real winners out of North Bend and the I seen the Sheriff here many times.What is nice about this place is the ladies in the gift shop are courteous and very nice,if this place had more wonderful ladies like this working in the food and beverage areas it might be a better experience ,the snacks there are really good as well.

Don't waste your time here. 1) old games 2) payouts are crappy 3) half of the ATM machines we went to were out of money 4) tons of machines out of order 5) don't even bother ordering food in the cafe unless you want to wait an hour and a half. Food is good, but order it when you get there....if you're lucky it will be ready by the time you leave. The management here needs to get their sh!t together. Also, the ventilation is absolutely horrible, it's smoky as hell. You'll leave the place feeling like you walked out of a club in 1999. You'll need a shower before you go to bed. The only thing that kept us going here was convenience and proximity. At this point, we're done...happy to drive out of our way to have a better experience elsewhere.

1. I knew I was in trouble when I paid in advance AND they wanted the "gratuity " before we were seated. seemed more like extortion than gratitude for good service. 2. Huge banner outside touting the delicious buffet clearly showed crab claw (either king or Dungeness). Neither was in the buffet lineup, just some peel & eat shrimp ). 3. The roast beef was tough, almost impossible to chew and I still have a full set of natural teeth). From the salad dressings, slaw dressing, even the cocktail sauce and tartar sauce, I have had tastier in a military chow hall. The brazed Beef tasted more like it was electrocuted. The Asian fare? The fried rice was palatable. There was some weird cattle bone sliced longitudinally they called (don't remember the pronouns) marrow. My dog would have salivated but not I. The best offering? The coffee. It was rich, bold, without acidity and was fresh, not burnt. I had just returned from a strenuous 7 mile 2000' snowshoe trek in the Cascades and was raven. Unfortunately, as soon as I arrived home, I had to fix something to eat. This is, however, one of the few buffets I have visited whereby the establishment made a profit.