Elizabeth Q.
Yelp
Korean shaved ice, aka bingsoo - A delicious, refreshing, lightweight dessert. This location recently opened!
The ice is shaved so finely that it melts in your mouth instantly. Best to eat it quickly.
The mango is $12 and can be shared between two people. The mangoes are fresh, naturally sweet, and soft. I appreciate that they are spread evenly in the dessert so there's no lackluster spoonful! The whipped cream is popular for a reason, it has a unique distinct vanilla bean flavor, with no bad aftertaste. I highly recommend it.
Service -- I felt bad for the staff here - many are in training, and the evening that I went was slammed. Staff were calling out numbers and patrons were not picking up their orders! I observed this happen with over 10 different orders, and watched the staff walk the orders back to the kitchen looking defeated. Because of this, the wait time was over 30 mins. I'm not sure where this confusion comes from, maybe people think they're going to get a text and then leave for the duration of the estimated wait time. Either way, if someone doesn't pick up their order, the item should go to the next order with that identical item to stop food waste and keep the line moving! If it's the same item, after all, what's the issue?
Ambiance -- could use improvement. This location is very small and there are more patrons than the store has space to accommodate for. Instead of having a few large tables, it may behoove the owner to replace these with more small tables to encourage a quicker turnaround time for patrons.
Snowy Village is known for minimalistic decor but there's significantly less going on here since it's brand new. Some strings of simple foliage on the walls or a place to take photos may be a nice addition to encourage more interaction.