SO/ Auckland

The staff are wonderful, greeted me and remembered it was my 40th birthday and left a treat in my room. Always very friendly and accommodating, Sudesh in particular is excellent and provided great local restaurant recommendations. The room is stunning with elegant decor. The foyer is gorgeous with the chandelier and art. Rooftop bar is fab with really good cocktails. Great central location. Having an Accor membership is awesome for all the hotel perks. Highly recommend the SO.

As an eventstylist team, we’re happy to share that the dinner held in the Waitemata Room last Saturday was a great success. A special thank you to Florian, the restaurant manager, for the prompt responses and seamless communication throughout the planning process. It made a huge difference. The concierge team been so supportive to our team, offering lots of help on the day, and the restaurant staff were also incredibly friendly. The view from Harbour Society is absolutely stunning, and the private dining room minimum spend is very reasonable. It’s a perfect venue for small, intimate events. Highly recommended and looking forward to coming back again!

Fantastic CBD hotel, great service and facilities. Rooms are very elegant, luxurious and comfortable. We found no problem with the bathroom privacy that others had mentioned - just pull the curtain! Rooftop bar was a great spot to watch the sunset, and the Harbour Society restaurant was of a high standard, though with a fairly limited menu. A good value, high end hotel. We would also recommend joining the Accor Plus package, for even better value. Great proximity to cruise terminal, which suited us perfectly.

We stayed for a night before flying out of Auckland in a corner room on the 7th floor. Check-in was easy, we asked for and got a check-out at noon, the bar on the top floor offered lovely views (and thanks Accor for the welcome drink), the pool, sauna and spa were divine and the breakfast buffet was yummy. We appreciated the solid door separating the bathroom from the bedroom and the room amenities were great. Great being able to walk outside and pretty much immediately be in Auckland's harbour area - nice shops and restaurants. One small criticism - our rate include Exec Lounge access and while the lounge was nice (particularly the second level which was partially open air), the canapes were seriously below average. Wouldn't stop us from coming back, next time we're in Auckland.

As above - great location in the middle of everything, walkable distance to the main strip. The accomodation is good sized, the furniture inside is fun and quirky. The bar is well stoked and a great sky bar. The view of that one is not exactly the best with tall buildings and dockland-like terrain but good for sunset. The cocktails are great. The interior room layout is quite unique, with a bathroom that is semi open and a toilet or shower sliding screen option. The swimming pool at the basement is see through, small but utilitarian. Just not gor more than 2 people doing laps. Jacuzzi small and functional, sauna requires tweaking, and the gym is 24 hours. Prices on the steeper side for the quality. Overall, would recommend.

Flew into Auckland for a short 3 night getaway to celebrate our wedding anniversary. We chose the So Auckland because of the location and it was walking distance to a lot of bars, restaurants and shopping. Although the weather during our stay was a bit wet, we didn't mind. We enjoyed the club access being an Accor member and the selection of food and wine. Overall loved our stay, the team were pleasant and accommodated to all our requests. We would absolutely return and stay again for sure.

From the moment I arrived to the end of my stay everything was great at SO. I had a warm efficient and professional welcome, this was the service received from everyone during my stay. My room was lovely, shout out to housekeeping who maintained high standards everyday. The hotel is well located with high quality facilities, I had everything I wanted & needed at SO. Throughout my stay all the staff I met were friendly and responsive. Kes on reception should have a special mention. I appreciated every effort made to make me feel at home, by her remembering my name. She went going over and above in her exchanges with me & other clients, she is a real star. All in all I could not have been made to feel more welcome or comfortable during my stay.

Stepping into the lobby, the decor and setting was stunning and it smelled absolutely wonderful in there! Usually at a 5 star hotel it would be offered for my large suitcase and carry on bag to be taken up to my room by staff whilst I checked in, but that wasn’t offered on this occasion, but that’s okay, it wasn’t too much of a hassle taking them myself. My room was lovely and clean and the giant bathtub was a huge bonus, plus I could see the Sky Tower from my window. Room service was speedy and the food came hot and in generous portions. The buffet breakfast was the best I’ve ever seen! I am a coeliac so the gluten free table was hugely appreciated, and the fresh squeezed orange juice machine and other juicing machine was such a nice touch. Staff in the restaurant were so helpful and there was a wonderful view out over the harbour and the islands. The pool and hot tub were wonderful, however the sauna didn’t seem to be working as it wasn’t hot. Overall a really wonderful stay, the only thing the room was missing was a hair dryer, it had everything else you could want!