Tarika
Google
The only positive comment I can share about this organisation is that their food was to a high standard and enjoyed by all at our wedding.
Unfortunately, the customer experience they provided over the one year of working with them in the run up to our wedding day was far from professional.
Social Pantry added in hidden costs which were not agreed in our contract and almost cheated us of nearly £700 had I not contacted one of their suppliers directly to query a charge which I felt was wrongly invoiced. Rosie and Kristy who are “senior event planners” lacked financial and commercial acumen and continuously made countless mistakes on our invoicing and even had the audacity to ask us for £600 MORE at one point, saying that we had underpaid their incorrect invoice.
Not to mention that much of our hired equipment which was left in their responsibility went “missing” costing us over £600 in replacement costs.
To conclude, yes, their food and catering were delicious and to a high standard, (amazing chefs no doubt) but if you want to feel relaxed, at ease and in trust and confidence with your event planner, then unfortunately this is NOT who to turn to.
Definitely would not recommend asking them to plan to your wedding or any special meaningful event.