Nazira Bee Yasin
Google
My 4-week stay is coming to an end, and tonight marks my last evening here. This morning, as I said goodbye to the breakfast staff at Brasserie Boulud, my heart truly sank.
The team has gone above and beyond every morning to ensure my comfort and to accommodate my every request with genuine care. I am deeply grateful to Shubam, Anju, Puspa, Sunita, Abhay, and the rest of the wonderful breakfast team—too many to mention by name.
One of the highlights of my mornings was a specially prepared juice that helps with my inflammatory symptoms. Without hesitation, Shubam and the team made it fresh daily, always making sure it met my exact specifications and taste. Shubam, in particular, went far beyond the call of duty, and I applaud your dedication and kindness.
Kudos to Brasserie Boulud for selecting and training such an exceptional and caring team. You’ve truly made my stay memorable.
Thank you to the cleaning staff, who were truly excellent and absolutely friendly throughout my month-long stay. Layman, Jeeban, Sakhti, Kamrul, and Mr. Bir went out of their way each day to ensure I was comfortable and well taken care of. Your efforts did not go unnoticed, and I sincerely appreciate the care and dedication you put into making my stay so pleasant.
Although my request to move to the city-facing side of the hotel after two weeks could not be accommodated, my overall Sofitel experience has been truly excellent. While I would have preferred that view, my stay was ultimately an exceptional experience, made memorable by the outstanding service and care from the staff.