Sofitel Sydney Darling Harbour

⭐️⭐️⭐️⭐️⭐️ Absolutely Exceptional Stay at Sofitel Darling Harbour From the very start to the end of our stay, the experience at Sofitel Darling Harbour was nothing short of spectacular. Every staff member was warm, professional, and genuinely welcoming, making us feel truly looked after throughout our entire trip. The concierge team was outstanding — from ordering taxis to assisting us with our luggage and ensuring everything ran smoothly. Room service was prompt and impeccable, adding to the overall luxury experience. A special mention to Evelyn, who went above and beyond in every way. Her attention to detail, kindness, and exceptional service truly made our stay unforgettable. She is an absolute credit to the Sofitel team. We cannot recommend Sofitel Darling Harbour highly enough and will most definitely be returning. Thank you for such an incredible stay!

Our 9-night stay at Sofitel Sydney Darling Harbour was truly exceptional and easily the best hotel experience our family has ever had.From the moment we arrived, the service was impeccable. The staff went above and beyond to make our family feel welcome, especially accommodating our two young children. The early check-in service was seamless, and we were delighted to be placed on the 34th floor with stunning harbour views.The Club Millésime access was an absolute highlight. The daily Apéro Chic service became our family's favorite evening ritual – enjoying quality wines and canapés while the kids loved the fresh juices and treats, all while taking in the breathtaking Sydney Harbour panorama from the 35th floor. The breakfast offerings were excellent, and the staff always greeted us warmly by name.The location couldn't be better – right on Darling Harbour with easy walking access to all major attractions. Our children especially enjoyed watching the boats and activities from our room.What truly set this hotel apart was the genuine care and attention from every staff member we encountered. From housekeeping to the concierge, everyone made our stay memorable.This was our first visit to Sydney as a family, and Sofitel Sydney Darling Harbour made it absolutely perfect. We're already planning our return visit. Highly recommended for families seeking luxury, comfort, and exceptional service.Thank you to the entire team for making our Australian holiday so special!

The hotel is new, well kept, staff is great and the views amazing. Most of all it’s comfortable, well appointed, well maintained, nice layout of all amenities, entrances, extremely clean and a super convenient location. Have stayed in many hotels world wide but was still blown away to be honest. Stayed in one of the rooms with a full view of darling harbour and that was amazing. Breakfast was okay, but required a bit more variety for the price being charged. Coffee was amazing. What ever food was there was great just needs variety. Staff was present when needed and not intrusive. Turn down done on time and rooms were very well maintained. 4-5 years is when usually hotels start showing age, BUT none of that here. Well done. Amazing stay.

Another awesome experience at this fabulous hotel. The standards are second to none and the service is amazing. Everything from the room to the Club Millesime Longe was perfect. Many thanks to the hotel Manager Robert and the all the management in the lounge who made our stay so special. A special shout out to Wayne, Anna, Philip and Grace and many others who truly give outstanding service. It’s the team at this hotel that makes it such a nice place to visit. We can’t wait for out next visit and thank you so much for an exceptional stay.

My wife and I have stayed at the Sofitel Darling Harbour on numerous occasions, and it never fails to impress. A special shout out to the staff in club Millésime who went out of their way to make our experience even more enjoyable. Fantastic experience from check-in to check-out. Thank you so much. Our corner suite was spacious and comfortable with a fantastic view over the city to Botany Bay. We had the good fortune to dine at Atelier during our stay. As always, the food was outstanding along with excellent service from Daniella. Thank you Sofitel for yet another relaxing and comfortable experience. We’re looking forward to our next stay.

Our welcome was lovely, room was very nice and the bathroom was gorgeous. The location was fabulous, gym well equipped and clean and the addition of cold face towels was delightful. Only issue (and a very small one) was that our TV remote receiver in the room was held on with Blutak and kept falling off, which we weren't expecting considering the quality of the hotel. Other than the experience was seamless and the staff were all absolutely wonderful.

This hotel offers a lovely and nice choice with the best location. It’s walking distance to the city center and close to public transport! The view is beautiful, and the breakfast and service are excellent. I highly recommend this hotel! The gym has a great view of the harbour, and there’s also an outdoor pool for some fun after a day at the hotel.

I booked a darling harbour room with access to club millesime for my birthday. They gave us a room that wasnt facing darling harbour. I showed my reservation which specifically mentioned darling harbour views. What they did was transfer us to room 2411, facing the darling harbour, but it feels like an undeserved downgrade. It was a thousand AUD a night on a room that was exactly the same room we stayed in back in September, which was less than half what we paid for this time. Did they try to do anything to make up for the experience? Nope. I guess that's also what disappointed me. One of the reasons I usually book rooms with club lounge/executive lounge access is because of the better service; staff tend to foresee your needs and wants before you ask for it, but it didn't really feel like that this time. Club Millesime offers good views but the expected service seems lacking. I would have given a higher rating if i booked a cheaper room, but i didnt. My expectations were not met.

Loved staying here. After a week of hostels around Australia and New Zealand, this was a nice refresher. We had actually been booked for an Airbnb, but upon arrival there, we weren't comfortable staying. Thankfully Sofitel was able to take us in at 11:30pm and were super hospitable at such a late hour. The rooms were large and clean, the infinity pool was beautiful, and it was in a phenomenal location on the harbor. So glad we finished our trip here

Sadly, I have to give a one-star review when I rarely give one star. Looking for an early coffee on my harbour walk, I thought I would try Sofitel for a coffee. What a mistake; not only was it the worst coffee I have ever had, it was $6.70 when the competition locally charges $4.50 even the luxury hotel cafe at QT that has the ambience of an amazing cafe charge only $5. Now back to the coffee, it was not made to order 'extra hot' it was luke warm and extremely bitter, you could taste the grounds as if they were bits of sand in the cup. The ambience was typical large hotel buffet breakfast style, music not relaxing at all, and a very bad experience overall. I even asked to see the barista area to make sure it was not a machine-based coffee and I was saddended to see the barista hidden behind a screen out of the dining area's view. Now, I like to say hi to my barista not have them treated like second-class workers hidden out back. Now if you just want a coffee wait for the surrounding cafes to open and consider other options.

I stayed at the Sofitel in the Sydney Darling Harbor at the end of March. It's in a great location, light rail is right across the way which is very convenient. The room was an average hotel room. The bathroom setup is kind of odd because it's right next to the bed which means you can hear everything that's going on in the bathroom from the outside even with the door closed. If this is how the room was going to be designed, they should have installed a fan in the bathroom for a little privacy, lol. There were a few hiccups of our first 2 days when house cleaning didn't clean our room and left our leftovers from room service all day even though we asked the front desk if they could clear it. The room smelled when we returned. Anyhow, the lobby is nice, there's coffee bar/bar right there. Most of the staff were very nice and helpful. There is a lot of construction/cranes which we were unaware of in that area which kills the view from the pool. We went to the pool at night to enjoy a warm evening but that was cut short as there were huge cockroaches coming under the concreate of areas were concrete titles should be grouted - disgusting! Needless to say, we packed up and ran back up to our room. The Champagne Bar is overrated, overpriced and we had horrible service the evening of 3/27/25. I asked one of the staff if we could order from her and she goes, "I'm new" and walked away. God forbid she learns her job and our original waiter kept walking past our table and seemed to be ignoring us when we tried asking for our bill. However, we also tried The Atelier Bar the evening of 3/29/25 and it was so much better, but they did try to charge us for an extra round that we did not have. We did have a first round which was already paid for with proof of the receipt. I think or at least I hope it was just that confusion of the first round. But just because we're drinking doesn't mean we're not paying attention :-) Anyhow, for the most part, it was a pleasant stay.

I stayed for a weekend getaway in a corner suite at Sofitel Darling Harbour with Club Millisime access. It was an excellent stay. The room was modern, included a free standing bath and was appointed with Balmain toiletries. The room overlooked Darling harbour and the Sydney CBD and also provided a unique perspective of ANZAC bridge. Club Millisime access was a fantastic addition to the stay. Breakfast served in the top floor club on weekends. Club Millisime also treated its guests to included drinks and canapés from 5.30pm until 7pm and an ample selection of cakes, sandwiches and coffees in the afternoon. The infinity pool boasts a spectacular view of Darling harbour and the city, so be sure to book in your two hour slot. The gym is is appointed and relatively spacious too. Excellent customer service in Club Millisime and from the front of house and concierge staff topped off a perfect stay.

I reserved our room online and the photo showed the stunning bathroom views of the harbor, but when we arrived they said those rooms were all booked. I was so bummed but what can you do? I reserved through hotels.com so it is what it is. The girl could see I was disappointed, I mean I had travelled all the way from Los Angeles and was excited for the view so when we came back a couple hours later to get our key (we had arrived early) she didn't even say anything! We walked up to the room and that lovely woman had managed to get us the room we were hoping for! What an experience! I literally sat in that tub overlooking the harbor for 4 hours. 11/10 absolutely would recommend. Maybe give them a shout ahead of time to assure your rooms location because who knows if you'll cross paths with that angel.

I had such a memorable stay at the Sofitel Darling Harbour. This hotel property does provide luxury amenities and services. Rooms are extremely comfortable, tastefully decorated, and provide high end amenities. I'd definitely recommend to book a room with Harbour view as it's so beautiful. But what impressed me the most was the level of service that exceeded my expectations. Staff was extremely attentive, professional, and friendly. Any request was treated quickly and efficiently.

We have stayed 4 times now and find it easy in so many ways. Driving over the bridge is fast to the Darling Harbour exit, much better than other city hotels! Handy to everything, fantastic rooms and views and if you choose the Club Milleseme package, it has the best view and breakfast. And don't forget the Champagne Bar! The only downside is the Valet parking at $79 per night, very expensive.

1 night layover. Speed check in on 28 June night in priority lane. Friendly reception. Fast WiFi. Modern room. Clickety fan over door in ventilation shaft. Great view from 24 floor. Buffet breakfast included for $1. Amazing. Gym was new & squeaky clean. New weights. 15 min walk to town hall station for airport train. Will bring the kids back!

Have been staying at quite a few Accor properties and Sofitel is one of their brands . Just tried to check in at 9 am and was told by Alice at checkin that it was impossible. Three colleagues that are not members got early check-in .. This has happened before at Accor's Fairmont property in Boston so I think you they have a policy of better treatment to attract non members. Tip of day is not to be part of the loyalty program and you'll get better service..

The location and the hotel are very nice. The reception desk is very unorganized. Long story short, they didn't hold our room that was reserved and prepaid for two months. So when we arrived late at night from overseas travel, we waited for almost one hour to get a room. First, they actually gave us a key TO SOMEONE ELSE'S OCCUPIED ROOM. We came back to the desk livid. After another 20 minutes of yelling they begrudgingly gave us a room that was higher priced than what we reserved because it was all that was left. After this fiasco, the room itself and the location were fine and we had no further hiccups.

Good location with lots of restaurants nearby, clean and spacious rooms and reasonably good staff. But not sure how you can have a business hotel in which WiFi barely works for many of the floors. I had to do my work in the lobby or restaurant since these are only floors that seem to have consistent internet connectivity. It was a long week.