Rachel Shuki
Google
My colleague recommended that I see owner Benito Barron. Little did she know that Benito's salon does NOT have the required licenses to operate as a salon in Illinois -- and I was about to pay for this lack of credentials.
At my appointment in December, Benito acted unprofessionally and ruined my hair. He put bleach and heat on my already-bleached hair, then left the salon and locked me inside. Twice. Later, he took a shot of liquor and continued to smoke and drink throughout the rest of the appointment.
Benito’s treatment of my shoulder-length hair resulted in my hair breaking off just an inch below the scalp in some places and falling out altogether in other places. He demanded that I pay an additional $50 for the products that he used during the appointment. Due to his inebriated state plus his aggressive language and disposition at this point, I did not feel as though I could safely refuse or negotiate what I owed despite being completely dissatisfied with the service and outcome of the dye job. After all this, they ignored my calls and messages when I tried to call back to discuss the incident.
Within days of my appointment with Benito, I sought out several other professional opinions. The only option was to get a pixie cut. I am deeply troubled by Benito Barron’s actions and I am very concerned on behalf of his current and future clientele that he is continuing to practice cosmetology despite his unprofessional and questionable business practices. From the research I've done on the Illinois Department of Financial and Professional Regulation, Soho Atelier does not appear to have the proper licensing required by the state licensing agency. Unfortunately, I had to learn this the hard way.
Save yourself and your hair and find a different salon in the city.