David L.
Yelp
Everyone should stay FAR FAR away from this hair salon. The owner, Benito, is the worst human being I have ever had the displeasure of meeting - without exaggeration. My girlfriend and I came here for her haircut with a groupon deal and she was treated so poorly by Benito that she left in tears.
The appointment started off on the wrong foot right away. We arrived at the salon on time for her appointment. However, as soon as we walked in, Benito stepped out for a 20 minute cigarette break. He came back in stinking of cigarette smoke, offering up no apologies for the delay. He immediately seemed annoyed that her hair was "extra long" and rudely chastised her for not calling ahead of time to let him know. Nowhere on the groupon does it specify what "extra long" hair means. He continued to complain that the "extra long" hair would take longer to cut and that it would be a burden on his schedule. Which seemed ironic considering the fact that he had the time to take a 20 minute smoke break AFTER WE HAD ARRIVED.
It only gets worse from here. He eventually "graciously" accepted to cut her hair but in hindsight, we should have left the salon right then and there. He continued to complain as he started cutting her hair but it seemed harmless at first. However, he started to handle her hair very aggressively - to the point where he would pull on her hair hard enough to make her head violently jerk back. She was too stunned to speak up at first because no other hairstylist has EVER treated her so poorly and so aggressively. She eventually politely told Benito "if you don't want to do the haircut, you don't have to" every time he would forcefully tug on her hair. He carried on without ONCE stopping or even saying sorry. It almost seemed like he was hurting her ON PURPOSE as payback for having the audacity to inconvenience him with her long hair. Scared and too astounded to do anything, she started crying. Wouldn't you too? If the person who's supposed to cut your hair was trying to pull your hair out?
A normal person would have stopped and apologized. But Benito is evidently not a normal person. Her tears only made him more aggressive. I never thought I'd meet such a vile, disgusting person. He kicked us out when we stood up to his abuse, as if he was intentionally provoking us in the hopes that he could make us leave and go back to his smoke break. He stated something to the effect of "I won't let you treat me like this, get out." AS IF HE WAS THE VICTIM. We were both dumbfounded. As someone has mentioned in the numerous other 1 star reviews, I would not be surprised if he was drunk based on his erratic behavior and general demeanor.
Once we got home, we found out that he had the audacity to call the police on us because I forcefully opened the door as we escaped his abuse - CAUSING ABSOLUTELY NO DAMAGE TO ANYTHING. If we were not both traumatized by this encounter, we would have filed a police report for assault - which the police officer who called us encouraged. We're just glad he didn't do any actual harm on us save for the mental anguish of dealing with such an utterly repulsive human being.
If you do not believe this story, please take a look at the other 1 star ratings (on google review) of which there are aplenty. There is a clear pattern of behavior which betrays his true character - that of a person who has no qualms about hurting and abusing others.