Garry L.
Yelp
Do NOT go here! Absolutely the WORST customer service I have ever had in any restaurant, anywhere. First, they list they are open at 8:00 AM and the two lady owners, pull in at 8:07 AM. I understand--we all have days like that--but instead of apologizing, they just open up without a word or a smile and seeing me waiting patiently outside since 8:00 AM, I start to follow them in. They tell me to wait outside--in the cold for 5 more minutes--while they open up late without even so much as a smile. Just a frown, like they don't want anyone watching them come in late. Then instead of helping me right away at 8:15, they continue opening up for another 5 minutes while keeping me waiting to order. I finally get to order a coffee, but still no smile.
After a couple of hours working on my laptop, the lady comes up to me to say that I have to leave in 30 minutes! I said, "what for?" She says she cannot have sitting there (doing nothing) after only ordering one coffee. I look around, and the coffee shop can hold about 25 people, and there is maybe only one other person there. I told her it's EMPTY, but she insists I have to leave in 30 minutes, even though it is too early to order lunch there. I ask her if she is the owner and she acknowledges this, and repeats I can only stay for 30 minutes more for a one coffee order.
Now I am wondering if it's because I am not hispanic and everyone else there is. I have literally done nothing but just sit there quietly for two hours on my laptop, not speaking to anyone. I sure hope it's not racial, I have terrific hispanic friends. I tell her this is not good customer service and leave, picking up my tip I left on the table. AVOID this place at all costs. I almost never give anything but a 5-Star review because I hate to complain, but everyone should hear how they treat people.