Sonesta ES Suites Fairfax Fair Lakes

Positive: Location good and like the size of the room. Room was clean and modern. Negative: Trash in hallway outside other rooms. Neighbors very loud and arguing first night - very thin walls. Our room was only cleaned once with clean towels once over 4 days.

The first night I had a couple next door yelling and slamming doors at 2am. Last night I had someone snoring loudly upstairs that sounded like it was in my room. Thin walls and it appears there is a number of permanent residents. I've had similar experiences with Sonesta. People who live at the hotel causing problems. I gave them another chance here as I travel for work and this was convenient for my job. The room itself is nice but the neighbors and thin walls not so much. I shouldn't be able to hear someone snoring in another unit. You can hear every movement. After the fight or drunk fun or whatever it was the night before that no one addressed until I called I'm done with Sonesta. I was actually pretty impressed with them when I stayed at my first one a few years ago too. There is also the bright flashing smoke alarm in the bedroom and living room. I took it down and someone went in my room while I was working and put it back up. They also left a note accusing me of smoking. No I don't like bright flashing lights while I'm sleeping. I definitely won't be back.

Am staying this hotel over a month and had some issue with the room tv. Ahmad at the front desk tried to assist (very customer oriented person) but was not able to. Ahmad got Yulisa, (she maybe the manager,) to further assist with my problem and Yulisa was extraordinary polite and professional on resolving the issue. She made several calls and many visits to room to make sure that the problem was completely resolved. She was a lifesaver!! I think I will stay at this hotel afterall! Was thinking about moving to another hotel if this issue wasn’t resolved. This hotel needs more employees like Amad and Yulisa!!

Disappointing Experience My stay at this hotel was a horrible experience. The AC unit in my room was extremely noisy, turning on and off every five minutes throughout the night, making it impossible to get a good night’s sleep. To make matters worse, there was a strong smoke smell in the room. I requested a room change, but unfortunately, no other rooms were available in a different block, so I had to endure the discomfort. On a positive note, the staff was very friendly and responsive, but unfortunately, that couldn’t make up for the unpleasant stay. Overall, I would not recommend this hotel due to the poor room conditions.

Positive: The location was excellent. Negative: The hotel was nice, but I did not like only one TV in the room. Also, the people next door spent all day knocking on the door, sometimes at 2 am!!!

Beautiful 2 bedroom suite, very clean, staff was amazing! The grounds were so beautiful and breakfast was so good! We stayed 3 wonderful nights

Nice and clean. Great location. Reasonable prices. The only negative was a blinking smoke detector right over the bed that we found to be quite disturbing. It’s like a lightening flash every 3 minutes. I see other people mentioned this too.

EDIT. after emailing a month ago like the comment said no reply or anything. Won’t get my business again. Location was nice for having restaurants nearby. The room reeked of weed. This dirt, dust was just from wiping my hand along the top of the table. If you’re going to charge 150 a night please make sure it’s clean.